As jobs become more complex, workers not only need better and faster access to knowledge as they work, they require direct performance support — resources which provide just the right amount of task guidance, support, and productivity benefits to the user, precisely at the moment of need.
In this complimentary free white paper, from The eLearning Guild, At the Moment of Need: The Case for Performance Support, author Marc J. Rosenberg examines:
- the business case for performance support
- frameworks for performance support implementation
- how companies are making performance support work
Download this complimentary white paper today to learn the business case for performance support and discover how companies are making it work.
Download now: http://bit.ly/19uAqKR