Emotional Quotient Is Key To Your Career Success
Steve Harold, 37, is a people’s man, with a strategic intent, a creative edge, and works in the marketing division of a large F&B organization. He heads a team of 10, and just got promoted to senior product manager. He was the most potential candidate to be promoted as believed the top management. But, with the new assorted designation, he kind of got disoriented in the spotlight and lost focus of the weighted responsibilities and increased political pressures. He started mirroring his counter parts, losing his identity and personality. Philip, the marketing director observed this and called Steve for a meeting. Philip told Steve that his performance was declining and that he was losing his team. The feedback was not pleasing, but he was wise enough to ponder over it, and consider recommendations.
There are many like Steve, who with greater accountability loose track, often getting trapped in their work, and find communicating with people and dealing with changes cumbersome. What Steve needed was recovering his Emotional Quotient balance and gaining back his leadership momentum. Wait did you just read Emotional Quotient, that too in relation with work? Yes, you did.
Emotional Quotient (EQ) is the most under-rated phrase of the millennium. Emotional Intelligence is the sine qua non for success in long term. According to the authors of EXECUTIVE EQ, emotional intelligence can be defined as:
“Emotional intelligence is the ability to sense, understand and effectively apply the power and acumen of emotions as a source for connection, collaboration, influence and inspiration.”
An individual with a high EQ is better with perceiving emotions, understanding them, and managing them, as compared to others. According to a recent study by Ernest O’Boyle Jr. at Virginia Commonwealth University, emotional intelligence is the strongest predictor of job performance. He efficiently uses his cognitive skills to unravel emotional problems easily, and is affluent with communication and comprehension intelligence. The individual with high EQ, relative to others, is less apt to engage in problem behaviors and avoids self-destructive and negative actions.
Emotional Intelligence is made up of 4 elemental skills that can be categorized under two heads:
- Personal Competence, and
- Social Competence.
An individual can measure and analyze himself in these dimensions to get an understanding of himself. The next question coming up in your mind: Is IQ and EQ the same thing and can they be used interchangeably? The answer is NO. Academic aptitude (IQ) is not correlated with how people perceive and manage their emotions and the emotions of others (EI). Another interesting factual difference is that IQ is stable over lifetime and does not change, for a person; it is the same at the age of 16 and will remain same at the age of 66. However, EQ is that intangible component that is flexible in nature and can be developed over time.
How Emotional Quotient is linked to performance at work
Now that we have understood the concept of EQ, let us figure out how EQ is linked to performance at work. Emotional Intelligence is linked to performance and highly impacts the chances of success. Increasing EI awareness for people and organizations, significantly contributes to healthier workplace culture. To put it in a sturdy manner, it can be said that EQ and IQ both affect an individual’s success rate at work in the ratio of 80:20.
As per a research study done by Carnegie Institute of Technology, 85% of one’s financial success is due to skills in “human engineering,” one’s personality and ability to communicate, negotiate, and lead, whereas, contribution of technical knowledge is only 15%. According to Daniel Goleman, the renowned psychologist and award winning author on EI, cognitive skills "get you in the door" of a company, but emotional skills help you thrive once you’re hired.
Managers with a higher EQ can efficiently deal with rapid changes in workplace environment, unfavorable situations, litigious colleagues, despotic seniors, unexpected triumphs maintaining a stable head and strong sense of themselves. They don't let circumstances put them down; instead they mould themselves in a manner where they can make use of situations in their favor. Their colleagues and associates depend on them for rationality, good decision-making, and the ability to do the right thing at the right time.
In a recent survey done on trends in recruitment, 71% employers said that they value emotional intelligence in an employee more than IQ. In short, the figures are conveying a persuasive story of how and why emotional quotient is key to your career success and to your personal success as well. This in no sense purports that IQ and technical skills do not have an implication, but the connotation is that the platter is incomplete without EQ.
The good news is that emotional intelligence can be learned with right motivation and willingness and concerted effort. The process is time consuming and not easy, but self development efforts and support from reliable ones, make the progression work.
DO GOOD FELLAS! Now you now why Emotional Quotient is key to your career success!
