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How to use eLearning and games to transform customer service

How To Use eLearning And Games To Transform Customer Service

The webinar How To Use eLearning And Games To Transform Customer Service is sponsored by eLearning Industry and presented by Dante Frederick, Employee Engagement Specialist at GTR and Toby White, Head of Bespoke Content Sales at Kallidus. In this webinar, you will learn how to combine games with eLearning to enhance customer service. Stay tuned!

6 Ways To Use Microlearning In Customer Service Online Training

6 Ways To Use Microlearning In Customer Service Online Training

Your customer service staff works on the front lines of your organization. They are the ones that keep customers happy and loyal by addressing their needs and helping them stay well-informed. As such, they need quick online training resources that they can access anywhere, even in the middle of a transaction. In this article, I'll highlight 6 ways that you can use microlearning in customer service online training.