eThink Education

eThink Education provides a fully-managed eLearning solution including implementation, AWS cloud hosting, integration, consultation, and management services for open-source Moodle and Totara.

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Performance Overview
Overall Rating 99%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend

Feb 11, 2020

Completely happy with eThink. They could charge more for their services, hopefully they won't.

Overall Rating 100%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? Fast, friendly, highly effective problem-solving. I usually work with the same group of support personnel. They make me look good.
What do you dislike? We had a bumpy start getting our SIS to transfer enrollments. After solving this problem, I don't think we've had any serious issues. I am 100% happy with eThink. I wouldn't change a thing.
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Pat M.

Industry : Higher Education | Company size : 201-500 | Level : Director | Focus : Administrative | Experience with the company : More than 1 year

Jan 23, 2020

"Hosting and support services by eThink LMS are exceptional."

Overall Rating 100%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? I believe eThink services and support have been fantastic in the multiple years we have been using them. They answer calls and emails very promptly. Their team is proactive and equally reactive with appropriate solutions. They are also accommodating and polite, which further reinforces their phenomenal service. Using eThink hosting services is one of the best decisions our technology team ever made. I highly recommend them for any educational organization using and wanting to use the Moodle LMS.
What do you dislike? Any complications that are connected to the internet can be hard to find due to the many related parts of the hosting service.
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Anthony B.

Industry : Education - Higher | Company size : 1,001-5,000 | Level : Director | Focus : Information Technology | Experience with the company : More than 1 year

Dec 11, 2019

As a hosting company eThink provides us with amazing services and support.

Overall Rating 97%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? eThink is great at not only troubleshooting issues but providing valuable suggestions on themes, layout, design etc., for our Moodle site. They are an incredibly knowledgeable team that works with us to find solutions and are very professional and accommodating. I would definitely recommend eThink as a company to host and manage a Moodle site. They ROCK!!
What do you dislike? No dislikes at this time. We are very happy with our decision to go with eThink!
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Reviewer verified by LinkedIn

Industry : Education - Higher | Company size : 51-200 | Level : Senior | Focus : Education | Experience with the company : More than 1 year

Dec 5, 2019

Got our Moodle site up and running quickly with great service and support!

Overall Rating 100%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? We hired eThink in early 2019 to help our company get our Moodle (LMS) site up and running for our new eLearning courses. We really appreciated how quickly they were able to get things running, and the customized training hours they provided provided based on our unique needs. I always appreciated how quickly they responded to any inquiries I had, or requests for administrative changes.
What do you dislike? I have not had any explicitely negative experiences. The only comment I would make is that you may want to do your research if you expect to have a very large pool of users (e.g. 1500+) using, as it can become quite pricey very quickly when the users fees are added to the hosting/administration fees; however, I cannot comment on whether eThink is any more or less pricey than any other company in the same field.
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Reviewer verified by LinkedIn

Industry : Insurance | Company size : 1,001-5,000 | Level : Entry | Focus : Education | Experience with the company : 6-12 months