Support Your New Starters With The Right Employee Onboarding System
Many organizations find themselves struggling to engage their new starters or fail to get them productive and up-to-speed in time, so it’s essential to choose the right software to support your onboarding program.
The employee onboarding system exists to make your onboarding process better not only for the organization but also for your workers.
With that in mind, we take a look at the features every employee onboarding system should have to support your new starters and improve the employee onboarding process.
1. Be Accessible Anytime, Anywhere
We’re living in a constantly-connected world, where information is instantly available through our devices. It’s, therefore, extremely important that your employee onboarding system is not limited to just being accessible within the workplace. Your new starters will be able to get productive much quicker when they have the information they require at their points of need.
Your chosen software should have the adaptability to be accessed on desktop, mobile, tablet, and laptops. Workers want to be able to find the answers they need as quickly as possible, and so many organizations fail to provide this because they separate ‘learning’ and ‘working’. By providing on-demand digital resources, you give your new starters the opportunity to learn in real-time, as and when they need to.
2. Be User-Friendly
Your learning software should be easy to use for all workers. It’s counter-productive and extremely time-consuming trying to figure out how to use complex systems, and will most likely put new starters off before they’ve even accessed your training materials. It should be quick to learn, and as we’ve previously mentioned, workers want to be able to learn at their point of need, so they certainly won’t want to spend their time trying to figure out how to find the information they require.
Your employee onboarding system is the center of your whole induction process and is, therefore, a representation of the organization, as well as a permanent bank of information for workers to go back to. This interaction is extremely important, and one you need to ensure is an enjoyable one. An easy-to-use platform gives your new starters the information they need easily and quickly, meaning they’ll be productive in less time and more likely to engage with the platform again because of a good first experience.
3. Be Efficient
Your employee onboarding system is there to make your onboarding process easier. Therefore, it’s important to consider it’s adaptability and limitations. With some learning platforms, building courses can be time-consuming and difficult to keep up-to-date. Your learning system should offer a platform that allows you to easily create content and change resources when necessary. It should support your L&D teams by removing the need for heavy amounts of admin or taking huge amounts of time to update resources.
The purpose of technology is to make things easier for businesses, so it’s important your chosen learning platform supports agile working to ensure your time is best spent focusing on improving and delivering, rather than creating.
4. Offer Multiple Formats
If you want your new starters to engage with your resources, they need to look the part!
Your employee onboarding system should be able to offer much more than just content. Think video, images, quizzes, and any other interactive features your organization requires. Nobody wants to just read pages and pages of content, so being able to create resources in a creative and engaging way is extremely important during the onboarding process.
5. Provide Valuable Insights And Analytics
Reporting helps L&D teams to decipher what is or isn’t working, and ultimately improves the quality of your onboarding program.
Your employee onboarding system should make it easy for you to acquire useful data and reports to determine the value and quality of your training material. It’s important to ensure your learning platform includes all the data your organization requires, be that participation and engagement figures, assessment results, time logs, satisfaction feedback, and anything else the business considers to be an ROI objective.
6. Allow Customisation And Personalisation
Your employee onboarding system is a representation of your brand, therefore your software should be customizable with your organization’s image and way of doing things. It’s one of the first experiences your new starters will have with the company, therefore it should easily establish your brand and company values.
You should be able to include your company logo, color scheme, and personalized banners, just to name a few features. This, in combination with your unique digital resources in your company’s tone of voice, will give your new starters a strong first impression of your organization’s image and give them the confidence to understand who you are.
These 6 features provide a great first step to choosing the right employee onboarding system for your organization and giving your new starters the best possible onboarding experience. Every organization will have different requirements, so it’s important to focus on the must-have features beforehand, and then look at what else would be used alongside these.