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eLearning Concepts

The 70:20:10 Galaxy Learning Battle Cards Map

70:20:10 idea is widely discussed in the Learning and Development industry. Some of the Learning and Development professionals find it useful, some treat it as another myth to debunk. Regardless of the tone of these discussions, we prepared a visual which, we believe, will add value to discussions related with this concept.

6 Ways To Use Microlearning In Customer Service Online Training

6 Ways To Use Microlearning In Customer Service Online Training

Your customer service staff works on the front lines of your organization. They are the ones that keep customers happy and loyal by addressing their needs and helping them stay well-informed. As such, they need quick online training resources that they can access anywhere, even in the middle of a transaction. In this article, I'll highlight 6 ways that you can use microlearning in customer service online training.

3 Things You Should Stop Doing For Better Mobile eLearning

3 Things You Should Stop Doing For Better Mobile eLearning

Global mobile usage is sky high, yet mobile eLearning often leaves much to be desired. Ideal mobile experiences may contradict traditional principles associated with presenting learning content, but when it comes to eLearning design, these 3 rules are likely doing more harm than good. Stop them now!

The Instructional Design Thinking Process

The Instructional Design Thinking Process

Design Thinking is nowadays one of the major forces which drive creation of innovative approaches in various business areas. There is no reason why we shouldn't use it in Instructional Design space. Let's discuss what values it could bring, and how we could quickly leverage on this concept.