Not Your Grandfather’s Sales Training: What Your Sales Team Needs to Win in the Experience Economy

Not Your Grandfather’s Sales Training: What Your Sales Team Needs To Win In The Experience Economy

Date January 21 2020
Duration 60 Minutes
All businesses sell something. A product. Or maybe a service. However, is this enough? Whatever your niche is, your audience demands something more than a product or service: They need a meaningful customer experience! Jennifer Kling, Marketing VP at SAP Litmos, is very experienced in sales training. Join her in this session and learn how to ace your next sales training! The event is sponsored by eLearning Industry.
Not Your Grandfather’s Sales Training: What Your Sales Team Needs to Win in the Experience Economy
Speaker Jennifer Kling
Jennifer Kling is the Vice President of Marketing for SAP Litmos with over 20 years of experience in sales and marketing roles in the high-tech industry. Jennifer is passionate about improving the seller experience. She believes salespeople should focus on their engagements with customers, and not on the tools and technology they are “required” to use.
by Not Your Grandfather’s Sales Training: What Your Sales Team Needs to Win in the Experience Economy Presented by Not Your Grandfather’s Sales Training: What Your Sales Team Needs to Win in the Experience Economy

Not Your Grandfather’s Sales Training: What Your Sales Team Needs To Win In The Experience Economy

Salespeople need sales training. They are on the front-lines of customer experience – often being the first human contact that a prospect has with your company. And, today’s customers demand five-star experiences or they head to the nearest competitor. So, should your sales team have to shoulder that burden without proper training? Absolutely not. They need continuous learning that keeps them ahead of customer expectations and closing deals armed with knowledge and confidence.

Join this webinar presented by Jennifer Kling, Vice President of Marketing, SAP Litmos, for the latest insights on why you need the right learning platform to support your sales team’s success, as well as tips on what features must be put to use.

During this session, you will learn:

• The new realities of selling in the Experience Economy
• A brief history of the learning technology market
• 4 reasons you need an LMS to train your salespeople
• Must-have Features in an LMS for sales learning
• The top 6 sales training best practices
• How to measure the benefits of the LMS

It’s an old misconception: good salespeople are born, not trained. These days that couldn’t be further from the truth. Salespeople need ongoing training perhaps more than any other job function in your company. Make sure you’re prepared to help them win.
Requirements
  • Hardware: Windows (1.4 GHz Intel Pentium 4 or faster/equivalent) or Mac (1.83 GHz Intel Core Duo or faster) and 512 MB of RAM (1 GB recommended)
  • Operating system: Windows 10, 8.1 (32-bit/64-bit), Windows 7 (32-bit/64-bit) or Mac OS X 10.9, 10.10, 10.11, and 10.12
  • Web browser: Microsoft Internet Explorer 9 or later, Microsoft Edge, Mozilla Firefox, Apple Safari and Google Chrome
  • Internet connection: Broadband (1 Mbps+) recommended
  • Software: Web browser plugin (will be prompted to install)