Senior Instructional Designer position (Consumer Tech Support) at Nashville TN 37201
For years, Asurion’s business has been centered on handset protection, but we know there’s so much more to mobile technology than just the hardware, which is exactly why we’re continuing our expansion into Mobile Technical Support (MTS)—providing millions of consumers nationwide with white-glove service that bridges the gap between people and the technology that powers our lives.
That’s where you come in. Everyone knows that technology, especially mobile tech, is changing daily, with new applications, hardware and accessories debuting constantly. We’re looking for a forward-thinking, tech-savvy instructional designer who can take the next iPhone, Android, Windows Phone or Blackberry, understand and break down everything the consumer is going to need or want to know about that product, and create world-class computer- and classroom-based trainings that will prepare our tech concierges to guide consumers through almost any imaginable high-tech roadblock.
There’s no doubt it’s a big challenge, but if you have a passion for technology and want to help millions better utilize mobile tech, this is an incredibly dynamic role and a truly special opportunity.
Desired Skills & Experience:
- Bachelor’s degree. Master’s viewed favorably.
- 6+ yrs instructional design experience.
- Background in consumer technology and/or consumer tech services.
Apply with a resume to
Posted by Jake Hill
Founder, eLearning Industry
The eLearning Industry runs the following sites:
► The eLearning Industry (http://www.elearningindustry.com) “The Leading Source for Professionals Involved in the eLearning Industry” (November 2012)
► Viva eLearning (http://vivaelearning.com) “Free Video Tutorials for eLearning Professionals” (December 2012)
► eLearning Feeds (http://elearningfeeds.com/) “The most recent article from the BEST eLearning Blogs and eLearning sites” (March 2013)
► eLearning Jobs (http://elearningjobs.com/) “The Leading Source for eLearning Jobs” (May 2013)
► eLearning Ask (http://elearningask.com/) "An eLearning Questions and eLearning Answers discussions portal" (May 2013)
Currently, the eLearning Industry has a network of more than 75,000 professionals involved in the eLearning Industry.
He is also the Founder and Owner of the Instructional Design and eLearning Professionals’ Group (46K+) (http://www.linkedin.com/groups?mostPopular=&gid=110953), which is the largest online community of professionals involved in the eLearning Industry at LinkedIn.
Christopher holds an MBA, and an M.Ed. (Learning Design) from BGSU and currently works as project manager at http://www.learn-e-pedia.gr S.A. (Antenna Group of Companies), which is the largest interactive learning platform from Greek-speaking students and learners across the Globe.Website: www.elearningindustry.com