Founded in
  • Large Enterprises
Specialization Areas
  • Change Management
  • Customer Experience
  • Employee Onboarding
  • Operations Training
  • Soft Skills Training
  • Banking
  • Commercial Real Estate
  • Manufacturing
  • Medical Devices
  • Telecommunications
Brookfield Place
New York
Contact details
1 (212) 408-3800

CGS’s Enterprise Learning Group serves as a trusted partner to many of the world’s most dynamic companies, delivering innovative, custom learning solutions essential to scaling people, processes and performance. Through tech-forward engaging programs, leveraging AI, AR/VR, machine learning and gamification, CGS provides professional development solutions, blending emerging technology with essential shoulder-to-shoulder training. Each solution is custom-tailored and designed to engage employees and keep clients’ employee-related business fundamentals strong in an ever-changing corporate environment.

For more than 30 years, we have built a strong reputation for aligning custom learning solutions to our clients’ business objectives, while ensuring cost-efficiency and broad user adoption. Spurring excellence in employee performance at every level of the organization is the ultimate goal.

Our proven track record includes a 95% customer retention rate, engaging over one million learners globally in 2019 and being named one of the Top 20 Training companies for custom learning, IT training and leadership development for 9 consecutive years.

As the learning provider of choice for many of the world’s most admired companies, we know that there’s not a one-size-fits-all approach to crafting a successful learning and development strategy. Today’s most innovative companies rely on a deep integration between business outcomes and technology to inform decisions about how and when to use the right tools to address the professional development needs of their workforce.

We have expertise in building scalable customer experience, loyalty and sales training programs that can interactively reward employees for consistently exceeding customer expectations. Partnering with CGS to take a strategic approach toward developing young professionals can help you avoid the high cost of employee turnover.

Custom Services

  • Onboarding
  • Compliance
  • Process and Technical Training
  • Sales and Product Training
  • Customer Experience Training
  • Leadership and Management Training
  • Mobile Learning
  • Learning Games + Simulations
  • Training Services (ILT +VILT)
  • Staff Augmentation
  • Consulting

We have a global presence with over 8,000 professionals in 17 locations worldwide with capabilities to deliver services in 20+ languages. CGS Learning has headquarters in NYC.


Discover the Solutions CGS Enterprise Learning has to offer.