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Tech Solutions to HR Problems
About the vendor
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Customers
  • Large Enterprises (>10,000)
  • Small/Medium Businesses
Industries
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Deployment
  • Self-Hosted Cloud-based
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  • Windows
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  • In Person
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What is Freshteam?

Freshteam is the smart HR software for growing businesses. With Freshteam, you can attract, hire and onboard new hires, offboard exiting employees, and manage employee information, and time off - all in one place.

Freshteam helps attract and source top talent through various channels - a quickly customizable career site, integration with multiple free and premium job boards, and social media channels. Once the candidates are in, the recruiters can collaborate with the hiring managers to screen and interview them, share feedback, leave notes for each other, and finally, hire and roll out offers to the best candidates.

Freshteam also enables the HR team to onboard new hires even before day one - whether it’s getting forms filled, documents signed, or handing out handbooks, Freshteam can do it in a few clicks. In addition, it also allows you to create an onboarding task list and assign it to respective people. You can gather all the necessary information and create employee profiles (which flesh out into a directory), manage access permissions to employee information and documents, etc.

The HR software also takes complete care of employee time off, employee and manager self-service for employees to raise requests, manager approval workflows, time off reports for teams and the whole organization that give a quick view into upcoming leaves, absenteeism trends, and more.

The Android and iOS apps enable you to carry out important actions on the go.

Overview of Freshteam benefits

Next to being backed up by one of the most successful software providers in recent years, Freshteam has proven its ability to transform companies’ recruiting experience. Comprised of several unique applicant tracking and recruitment CRM features, Freshteam equips users with all tools they need to attract and retain talented professionals.

All hiring operations on a single dashboard

Using Freshteam, HR managers preserve full control over the hiring process, and manage all recruiting operations from the comfort of a single dashboard. The customizable system makes it easy to acquaint talent in line with personalized rules and policies, and brings all candidate information (hiring pipeline- resumes, emails, feedback, notes, and more) under the same roof.

Job postings management

Freshteam lets you design and describe job postings, and share them on internal portals and popular career sites. For the purpose, you can use some of the platforms attractive and modifiable templates, or create a brand new listing with detailed descriptions. Each vacancy can then be associated with a chosen hiring team for maximal transparency, and the team can configure any of the hiring workflow stages to make the candidate’s experience more personalized.

Features

Learn more about Freshteam features that set it apart from the competition. Discover how its unique tools and capabilities enhance your processes.

Accounts & Permissions

Access Control
Approval Process Control
Role Based Permissions
Single Sign In

Attendance Reporting Features

Absence Management
Progress Tracking
Sick Leave Tracking
Time Attendance
Vacation Tracking

Communication Management

Communication Management
Email Notifications
Multi Language
Real Time Notifications

Customization

Custom Fields
Custom Forms
Custom Landing Pages
Customizable Branding
Customizable Reporting
Customizable Templates
Email Templates
Forms Management
Template Management

Data Management Features

Business Intelligence
Content Management
Data Import Export
Document Management
Document Storage
Employee Database
Employee Profile
Feedback Collection
Knowledge Base
Real Time Data
Timesheets

Financial Features

Benefits Management
Billing Invoicing
Direct Deposit
Payroll Management

HR Features

360 Degree Feedback
Career Development Planning
Competency Management
Employee Management
Employee Onboarding
HR Management
Performance Appraisal
Performance Management
Recruiting Management

Integration

API
Application Integration
CRM Integration
Email Integration
Mobile Integration
Social Media Integration
Third Party Integration

Interaction Features & UX

Activity Dashboard
Collaboration Tools
Drag Drop Interface
Employee Self Service
New Employee Portal
Search Functionality
Self Service Portal

L&D Features

Asynchronous Learning
Blended Learning
Content Library
Gamification
Learning Management
Training Management

Monitoring Features

Configurable Workflow
Monitoring
Task Management
Workflow Management

Reporting & Analytics

Audit Trail
Engagement Analytics
Goal Setting Tracking
Overtime Tracking
Performance Reports
Real Time Analytics
Real Time Reporting
Real Time Updates
Reporting Statistics
Surveys Feedback

Scheduling & Planning

Activity Tracking
Automated Scheduling
Automatic Reminders
Calendar Management
Interview Scheduling

Security & Compliance

Compliance Management
Digital Signature
Electronic Signature Capture
HIPAA Compliance
Secure Data Storage
SSL Security

Signalling & Screening

Applicant Tracking
Assessment Management
Certificate Management
Job Application Management
Reference Checking
Resume Parsing
Skills Assessment
Skills Tracking
Status Tracking
Pricing

Learn more about Freshteam's pricing options, cost, and plans so you can make a well-informed, business-wise decision on the best software to use for organization.

Pricing Model
  • Free Trial
  • Subscription
License
  • Paid
Starting Price
  • $0
Free Trial
  • Yes

1. Free plan - $0 (up to 50 employees) 2. Growth plan - $1 per employee/month + $59 platform fee/month 3. Pro plan - $2 per employee/month + $99 platform fee/month 4. Enterprise plan - $4 per employee/month + $169 platform fee/month

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Reviews

Is Freshteam the right solution for you? Read verified Freshteam reviews from people in industries like yours to make a confident choice.

Performance Overview
Overall Rating 80%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend

An efficient system overall, but persistent email issues still remain a challenge

Sep 11, 2025

Overall Rating 78%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The platform does a great job of improving efficiency in the hiring process. The platform streamlines communication between recruiters and candidates, making it easier to stay organized. Automated tracking keeps the team aware of where each applicant is in the pipeline without having to dig through spreadsheets or emails. This automation not only saves time but also reduces the risk of overlooking candidates.
What do you dislike? The main drawback has been with email functionality. Users have run into errors and, in some cases, repeated messages being sent out. These glitches create confusion for both candidates and recruiters and interrupt the otherwise smooth hiring process. While the system is efficient overall, improving the reliability of email communication would strengthen the platform and make it more dependable for recruitment teams that rely heavily on clear, consistent outreach.
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Jim R.

Industry : Accounting | Company size : 201-500 | Level : Entry | Focus : Administrative | Experience using the software : 6-12 months as User, Administrator

A useful hiring tool overall, though the billing process can be frustrating at times

Jul 23, 2025

Overall Rating 77%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Freshteam gave me my first real experience with talent recruitment software, and I found it helpful in understanding how modern hiring platforms work. The system brought together job postings, candidate tracking, and communication in a way that made the process more structured compared to handling everything manually. Being able to keep resumes, candidate notes, and status updates in one place reduced the amount of back and forth between emails and spreadsheets.
What do you dislike? The biggest drawback came when I tried to cancel the service. Freshteam requires 60 days’ notice to cancel an account, and there are no exceptions to that rule. I wasn’t aware of this policy ahead of time, and the lack of clear notification caused problems. Even after we had stopped using the program and chose not to renew, the account was automatically renewed, and payment was processed without an option for a refund. That left me feeling stuck with fees for a service I no longer needed.
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Jill H.

Industry : Insurance | Company size : 201-500 | Level : Senior | Focus : Administrative | Experience using the software : 6-12 months as User, Administrator

Easy recruitment hub that makes hiring smoother, although there are some limits

Jun 11, 2025

Overall Rating 78%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Freshteam has been a strong fit for our recruitment needs because of its simple and intuitive design. The platform required very little training, which made onboarding our team quick and painless. We were able to start posting jobs and managing candidates almost immediately after setup, and it quickly became our daily hub for hiring. The interface makes it easy for recruiters and hiring managers to collaborate without confusion, and the workflows keep the process organized.
What do you dislike? Where Freshteam could improve is in customization and integrations. Adapting workflows to fit different departments or role types is more limited than we’d like, and connections to other tools, such as calendars or HR systems, can feel clunky. Reporting and automation features are also fairly basic, which restricts more advanced users. For small to mid-sized teams, it’s a solid solution, but scaling into more complex recruitment processes may require features Freshteam doesn’t yet offer.
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Lori G.

Industry : Higher Education | Company size : 11-50 | Level : Manager | Focus : Education | Experience using the software : Less than 6 months as User, Administrator

Good customer support experience, though the integrations side has plenty of room for improvement

May 9, 2025

Overall Rating 78%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Freshteam is a reliable tool that we use often in our day-to-day hiring process. The implementation was straightforward, and we were able to start using the system without much difficulty. Its design makes it approachable for recruiters and managers alike, and most functions are easy to understand after just a short amount of use. I also appreciate the consistency of the platform. It works as expected and doesn’t overcomplicate tasks. Customer support is another strong point.
What do you dislike? At the same time, some important features feel missing, especially for organizations with more complex recruitment needs. Integrations with outside tools are an area that requires improvement. While it connects with some systems, the integrations can be limited or require extra steps to function properly. Expanding these options would make Freshteam more flexible and better suited for teams that rely on multiple platforms to manage their full HR process.
Reviewer photo

Ramona I.

Industry : Design | Company size : 51-200 | Level : Entry | Focus : Administrative | Experience using the software : Less than 6 months as User, Administrator

A simple and easy-to-use design, but the candidate management tools definitely need improvement

Mar 7, 2025

Overall Rating 78%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? One thing that stands out about Freshteam is how quickly new users can get comfortable with the system. The interface is clean and intuitive, which makes navigation simple even for people who don’t use HR software often. The layout feels logical, so posting jobs, checking resumes, or moving applicants through the pipeline doesn’t require much training. This ease of use has been especially helpful when bringing new team members into the hiring process.
What do you dislike? On the other hand, the candidate management side could be improved. Unassigning or reassigning candidates isn’t as smooth as it should be, which slows down workflows when adjustments are needed. The mobile app also leaves room for improvement, as performance issues occasionally make it less reliable in fast-paced situations. For teams that want to handle candidate tracking and communication on the go, these gaps can be frustrating.
Reviewer photo

Engela F.

Industry : Marketing and Advertising | Company size : 201-500 | Level : Manager | Focus : Business Development | Experience using the software : More than 1 year as User, Administrator

Great Solution For Organized Recruiting But Performance Lags With Many Tabs

Nov 27, 2024

Overall Rating 84%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? What sets Freshteam apart is that it offers clear insight into every phase of the hiring process. It takes a few minutes to add interview stages, and the notes section enables our managers to record their information without it getting lost. Many candidates automate emails, and it's simple to create custom, professional-looking emails.
What do you dislike? Performance overall is excellent, although we noticed that the platform can take some time to load when too many browser tabs are open. This is especially noticeable during periods of heavy sourcing, when we switch quickly between candidate lists. We also wish there were more report templates to help HR teams deliver metrics to leadership.
Reviewer photo

Ava M.

Industry : Executive Office | Company size : 201-500 | Level : Director | Focus : Administrative | Experience using the software : More than 1 year as Administrator, User

Adaptable Solution For Recruitment But Reporting Analytics Need Enhancement

Oct 22, 2024

Overall Rating 81%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Freshteam excels in all aspects of recruiting, from rapid applicant screening to comprehensive hiring pipelines. The mobile app is helpful for managers who review resumes or jot notes while away from their desks. It has become easier to collaborate by tagging colleagues and sharing feedback within the system.
What do you dislike? Reporting features could be significantly enhanced for teams requiring more in-depth analytics. We often export data to spreadsheets to build custom dashboards. The system offers only a few preset report formats, and some filters feel too limited for tracking long-term hiring trends. Career page customization could also be expanded to support more unique branding needs.
Reviewer photo

Sophia V.

Industry : Entertainment | Company size : 201-500 | Level : Senior | Focus : Consulting | Experience using the software : More than 1 year as Administrator, User

Reliable Tracking With Friendly Interface But File Uploads Can Be Quite Slow

Sep 19, 2024

Overall Rating 84%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Our team appreciates how approachable Freshteam feels even for new users. Setting up workflows is straightforward, and sharing candidate evaluations is simple. Notifications for upcoming interviews or pending tasks are timely, reducing scheduling confusion.
What do you dislike? Uploading attachments can be slow compared to other platforms we use. Large files or multiple documents occasionally freeze during uploads, which interrupts our review process. We would also benefit from more integration options with HRIS or payroll tools, allowing for fully automated data sync.
Reviewer photo

Noah C.

Industry : Consumer Services | Company size : 501-1,000 | Level : Manager | Focus : Human Resources | Experience using the software : 6-12 months as Administrator, User

Streamlined Recruiting And Easy To Learn But Handling Large Volumes Is Slow

Sep 15, 2024

Overall Rating 81%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Freshteam has been extremely helpful for organizing our hiring steps cleanly and understandably. Our team adapted quickly because the layout feels natural and intuitive, even for people who are not used to HR software. We also appreciate how easy it is to post openings across multiple job boards and keep all candidate conversations in one place.
What do you dislike? One thing we wish to improve is the handling of large volumes of applicants during peak seasons. It can feel slow, and searching within long lists takes extra effort. Bulk actions sometimes lag, especially when reviewing attachments or switching between candidate profiles, so improved performance in this area would be greatly appreciated.
Reviewer photo

Liam H.

Industry : Capital Markets | Company size : 201-500 | Level : Senior | Focus : Finance | Experience using the software : 6-12 months as Administrator, User

Enhances Team Collaboration On Hiring But Workflow Customization Is Limited

May 25, 2024

Overall Rating 83%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Where Freshteam really excels is in how effectively it keeps our hiring team on the same page. All participants can review candidate history, comments, and interview results without having to sift through multiple pieces of paper. Interviewer scheduling is literally a few clicks, and you no longer run into timeslots, which were once so common for us.
What do you dislike? We want to see customization around automated workflows for unique hiring cases. From a customization point of view, you can feel like, in a certain way, your hands are tied to the email format. Moreover, providing more guidance on how to evaluate model performance in the pipeline would enable teams to make data-informed decisions.
Reviewer photo

Elijah B.

Industry : Capital Markets | Company size : 201-500 | Level : Senior | Focus : Operations | Experience using the software : More than 1 year as Administrator, User

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