Igniterr

Igniterr makes it easy to create an embedded product training academy that turns your users into certified experts. As it’s integrated with Intercom, you’ll have full visibility of the courses and modules each user has completed, and insight into who needs guidance.

Drive product adoption and reward learning by injecting course variables into Intercom’s outreach, Series and communication tools. Users will appreciate the relevancy and timeliness of follow-up’s and your Customer Success team can focus on higher value activities.

To create your own training academy, sign up for a free trial: 1. Map out your onboarding, training and instructional video assets. 2. Structure them into logical courses and modules in Igniterr 3. Connect Igniterr to Intercom using our step by step guide 4. Promote your academy to users and start tracking their progress!

Supercharge product onboarding, training and education, turning your users into certified champions. 

It’s easy to get started, and ready for when you scale and your needs grow.

Create Certified Experts
Deliver product training courses and certification at scale. Enable your Customer Success team to automate repetitive onboarding sessions and focus on delivering value through great customer experiences.

Focus Your Team On What Matters
When you know exactly where your users are in their journey, you can target them appropriately. Focus your efforts for maximum impact and traction as you educate and inspire.

Lives Inside Your Product
Users don’t have to leave your product to access training and learning content. Igniterr is embedded inside your product, providing a seamless experience with no additional logins or signup needed.