Medallia Experience Cloud

Medallias award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens.

Who Uses This Software?

Customer experience management platform that helps businesses of all sizes capture and analyze customers' feedback across all communication channels to improve the overall brand value.

Customers
  • Large Enterprises (>10,000)
  • Public Administrations
  • Small/Medium Businesses
Deployment
  • Mobile Application
  • Self-Hosted Cloud-based
  • Software as a Service / Cloud
Platforms
  • Linux
  • Mac
  • Windows
Browsers
  • Apple Safari
  • Google Chrome
  • Internet Explorer
  • Mozilla Firefox
Training
  • Documentation
  • In Person
  • Live Online
  • Webinars
Support
  • 24/7
  • Business Hours
  • Live Online
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What is Medallia Experience Cloud?

Medallia’s award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. Medallia captures experience signals created on daily journeys in person, on calls and digital channels, over video and social media and IoT interactions and applies proprietary AI technology to reveal personalized and predictive insights that can drive action with tremendous business results. Using Medallia Experience Cloud, customers can reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities and drive revenue-impacting business decisions, providing clear and potent returns on investment. We are a fast growing worldwide network across San Mateo, New York, London, Paris, Sydney, Buenos Aires, and Tel Aviv.

Overview of Medallia Experience Cloud benefits

Medallia’s award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. Medallia captures experience signals created on daily journeys in person, on calls and digital channels, over video and social media and IoT interactions and applies proprietary AI technology to reveal personalized and predictive insights that can drive action with tremendous business results. Using Medallia Experience Cloud, customers can reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities and drive revenue-impacting business decisions, providing clear and potent returns on investment. We are a fast growing worldwide network across San Mateo, New York, London, Paris, Sydney, Buenos Aires, and Tel Aviv.

Resources

Features

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Pricing

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