About the vendor
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Customers
  • Freelancers
  • Large Enterprises (>10,000)
  • Non Profits
  • Small/Medium Businesses
Use Cases
  • Competency Management
  • Compliance Training
  • Employee Onboarding
  • Employee Training
  • Microlearning
  • Training Companies
Industries
  • Apparel & Fashion
  • Food & Beverages
  • Hospitality
  • Logistics and Supply Chain
  • Manufacturing
  • Retail
  • Warehousing
Deployment
  • Desktop Application
  • Mobile Application
  • Software as a Service / Cloud
Platforms
  • Linux
  • Mac
  • Windows
Browsers
  • Apple Safari
  • Google Chrome
  • Internet Explorer
  • Mozilla Firefox
Training
  • Documentation
  • Online Tutorials
Support
  • 24/7
  • Email
  • FAQ
  • Knowledge Base
  • Online Community
  • Phone
Supported Specifications
Languages Supported
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LinkedIn Page
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X
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What is Mercu: Chat-based Onboarding & Training?

Mercu is a new platform that helps businesses onboard and train their employees right where they spend most of their time online already: chat apps like WhatsApp, Messenger, Slack or Telegram.

Why? Because this means blazingly fast content authoring as well as no extra login and no context-switching for employees.

As a result, Mercu achieves micro-training completion rates of ~88% within 30 minutes, learner satisfaction scores above 95% and - most importantly - reduced ops overhead.

Leaving an email about a pending training unopened is pretty normal. But ignoring a message...that just feels weird. Especially for Gen Z.

Already got an LMS? No problem! Mercu integrates with all leading platforms to deliver their content seamlessly "in the flow of work".

Overview of Mercu: Chat-based Onboarding & Training benefits

Most learning management systems suffer from low engagement, ineffectiveness, and poor user experience.

Moreover, almost none of them take into account the jam-packed schedules of today's employees, who often struggle to free up more than a few minutes for learning and development.

Data from Harvard and Stanford University shows that message-based learning solves these fundamental problems by delivering micro-training in the flow of work right where employees already spend their time online: Whatsapp, Messenger, Telegram, Slack and Teams.

With Mercu, forward-thinking organisations can create engaging courses in minutes and enrol learners in seconds via the chat apps they already use. No extra software, laptop, or login needed.

Learners rave about Mercu because it enables them to seamlessly embed continuous learning into their daily routines. 

Features

Learn more about Mercu: Chat-based Onboarding & Training features that set it apart from the competition. Discover how its unique tools and capabilities enhance your processes.

Accounts

Add a new user Allows administrators to add new users directly to their LMS for streamlined user management.
Archive users Deactivate and store user accounts without deleting them.
Browse list of users View all registered users in the system.
Bulk User Actions Manage multiple user accounts at once.
Custom/Mandatory User profile fields
Upload users Import users via spreadsheet.

Activity grading

Course History View completed and ongoing courses for each user.
Gradebook
Gradebook audit trail Track all grade changes over time.
Gradebook comments
Manual Grading ("Marking") Manually review and grade submissions.
Multiple grading scales

AI Features

Adaptive Learning
AI Powered
Chatbot
Content development
Content Translation
Intelligent recommendations
Natural Language Processing
Predictive analysis
Quiz generation
Text-to-speech

Authentication

Active Directory/LDAP Integration Authenticate users via corporate directories.
Custom User login page Personalized login interface.
Manual Accounts
No login Allow content access without authentication.
SAML2/API Integration Single sign-on and external authentication.
Self-Registration Users create their own accounts.
Self-Registration w. Admin Confirmation User signup requires admin approval.

Categories

Assign Courses to categories Organize courses under specific categories.
Create new Categories Add new organizational groups for courses.
Manage Categories Edit, delete, or update categories.
Priced Categories (Bundle)

Certificate management

Certification life-cycle
Manage certification templates
Predefined certification templates Use ready-made certificate designs.
Unique Certificate by Course
Unique Certification by Curriculum

Compliance management

Certificate expiration notifications Alerts when certificates are near expiry.
Certification Expiration Management Manage timelines and renewal rules.
Due Date notifications Notify learners of upcoming deadlines.
Soft/Hard Stop Due Dates

Course Creation

Assignments Engine Create and manage learner assignments.
Built-In Authoring Tool Create content directly inside the platform.
Can reuse PPTs, PDFs, Videos Upload and repurpose existing material.
Changing Course default settings Modify core course configuration.
Consume online video content Embed or stream video lessons.
Content Library
Course backup Options Backup and restore course data.
Drag & Drop Interactions Interactive content creation.
Hybrid Learning Courses
Learning Paths (Curriculums) Sequence courses into structured programs.
LRS
Scheduling LIVE events
Survey Engine Create learner surveys.
Tests Engine Build quizzes and exams.
Upload courses Import courses into the platform.

Customization

Mobile Learning Support Optimize learning for mobile devices.
Personalized views

Enrollment

Attendance Tracking Track presence in sessions.
Automated Enrollment (based on User data) Enroll users automatically by rules.
Guest Access Settings Allow non‑registered users limited access.
Manual Enrollment Manually assign users to courses.
Progress Tracking Monitor learner progress in real time.
Self-enrollment Allow learners to join courses freely.
Self-enrollment (with a PIN #) Require a PIN for enrollment.
Survey enrollment (based on a response) Enroll based on survey answers.

Format

Course Discussions
Gamification Format
Learner Upload
LIVE Chat Option Real-time messaging inside courses.
Social Format Social interaction‑focused layout.
Topics Format Organize course by topics.
Video Conferencing Integration
Weekly Format Course structured week by week.

Gamification

Badge customization
Badges
Customize Gamification mechanics
Leaderboards Rank learners based on achievements.
Levels Define progression stages.
Points Award points for activity.
Rewards Offer incentives for achievements.

Interface options

Additional external pages
Block Management
Calendar Settings
Language settings Set default or custom system language.
Learning Accessibility
Location Settings Configure regional settings.
Media embedding settings Control embedding permissions.
Multilanguage Support Provide support in multiple languages.
Ready-made Themes

Learning types

Asynchronous Instructor-led
Asynchronous Self-paced Learners progress independently.
Blended Learning Mix online and face‑to‑face training.
Synchronous Virtual Classroom

Mobile learning

Offline (disconnected Mobile app)
Online (Internet connected) Access content with full connectivity.

Offline

Support for offline access to content Downloadable materials for offline study.

Reports

Automated Report Scheduling Send reports automatically.
Canned Reports Prebuilt report templates.
Dashboards and Graphic Reports Visual analytics dashboards.
Email delivery of Reports Send reports via email.
Exporting Reports in variety of formats Export data as PDF, Excel, etc.
Grading Report Settings Customize grade reporting.
Learning Analytics Tools
Training Record Maintenance Maintain full training logs.

Roles

Define roles Create custom permission roles.
Role Assignment
System Permissions per role
Teams and Team Hierarchies

Security

Anti-spam Protect forms and communication.
Anti-virus Scan uploaded files for threats.
IP Blocker Block specific IP ranges.
Restrict registration to specific domains Limit signups by email domain.
Strong Passwords Enforce secure password rules.

Shopping cart

Built-In Shopping Cart
Shopping Cart as Plug-In

System reports

Automatic email reports in predefined intervals Send periodic system reports.
Custom reports generator Create custom report layouts.
Email notification settings Control notification rules.
Live Logs Monitor system activity in real time.
Pricing

Learn more about Mercu: Chat-based Onboarding & Training's pricing options, cost, and plans so you can make a well-informed, business-wise decision on the best software to use for organization.

Pricing Model
  • Free
  • Free Trial
  • Freemium
  • Subscription
License
  • Free
  • Paid
Starting Price
  • US$2/learner
Free Trial
  • Yes

Integrations

Learn more about Mercu: Chat-based Onboarding & Training's integration options.

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