Customers
  • Large Enterprises (>10,000)
  • Small/Medium Businesses
Use Cases
  • Employee Onboarding
  • Employee Training
Industries
  • Food & Beverages
  • Hospitality
  • Retail
Deployment
  • Software as a Service / Cloud
Platforms
  • Mac
  • Windows
Browsers
  • Apple Safari
  • Google Chrome
  • Internet Explorer
  • Mozilla Firefox
Integrations
  • Okta
Training
  • Online Tutorials
Support
  • 24/7
  • Email
  • FAQ
  • Knowledge Base
  • Online Community
Supported Specifications
  • xAPI/Tin Can API

What is Small Batch Learning?

Small Batch Learning is a hospitality-specific Learning Management System that removes the largest barrier to online training: cost. The platform is offered to operators at zero cost, and is used by some of the world’s most reputable hospitality businesses.

With custom features for hospitality and a large library of relevant training material, there is no better solution to train a hospitality team online.

The principle focus of Small Batch Learning is product training, designed to help drive revenue-generating opportunities for hospitality businesses. Staff that understand a product sell more of it, and with Small Batch Learning's Virtual Menu, operators can train their entire team on the selling points of every product sold in-venue. 

Overview of Small Batch Learning benefits

Operators can merge all aspects of their hospitality training into one convenient online platform that manages training for various roles in multiple teams across different outlets and even countries. 

 

FREE TRAINING PLANS

Ready-to-learn, curated training templates covering beverage knowledge, craft skills, hospitality and customer service training. All content can be customised to align with the company's standard operating procedures. 

 

INTERNAL TRAINING

Upload company handbooks, protocols, SOPs or other training material – be it text, photo, video, pdf, ppt or even audio – using our content authoring tool. All content is protected to ensure secure hosting of your private information.

 

PRODUCTS & RECIPES

Empower employees to upsell, cross-sell, and make recommendations to your guests through product and recipe training by building outlet-specific Virtual Menus. Small Batch Learning presents specific information on production, raw materials and tasting notes to create clear and concise selling points for each product. We also work with brands to develop further training, presented as additional lessons next to selected products. By helping all staff better understand the products they serve, Small Batch Learning maximises knowledge retention and improves your team’s ability to make recommendations to guests.

Features

Learn more about the features that differentiate Small Batch Learning from the competition.

Pricing

Learn more about Small Batch Learning's pricing options so you can make a business-wise decision on the best software to use.

Compare

Find out how Small Batch Learning stacks up against its most popular competitors.