Small Batch Learning

What is Small Batch Learning?

We’re on a mission to unlock confidence at work. Confident teams = satisfied customers = motivated staff = successful businesses. That’s why we’re obsessed with great beverage training, and re-thinking how product knowledge is transferred to teams.

Born out of real-world experience, our digital training solutions set themselves apart from other learning management systems on the market – largely one-size-fits-all platforms, built for compliance training – by addressing the specific needs of hospitality and retail. 

We love listening to the challenges shared by managers, staff and brands, and answering them with customer-centric design. We champion friction-free user experiences and relevant, job-optimised training that sifts out the inessential and respects the learner’s time. We want teams to see instant value from their participation. 

Small Batch Learning is already delivering over one million lessons per year to retail and hospitality teams, with 84% of learners finding our training successfully prepares them to deliver great customer experiences. 

If you’re a forward-thinking operator in hospitality or retail striving to boost sales readiness and service confidence among your teams, or a beverage supplier re-thinking advocacy and channel enablement for your brands, book a demo on our website.

Overview of Small Batch Learning benefits

Small Batch Learning’s frictionless training experience, delivered on web or mobile app, easily scales across your organisation, while its versatility and intelligent design handles all your product training challenges.

Onboard teams faster

Hire for attitude, then get new staff up to speed on key category and product knowledge in less than two weeks.

Achieve campaign readiness at scale

New products, range reviews or promotions? Whatever the goal, ensure teams are confident and 100% customer-ready.

Develop speciality stores

Respond quickly to shifting consumer demand by deploying relevant category and product training at speed.

Drive targeted initiatives

Improve outcomes at underperforming stores by running focused training programs and promoting manager buy-in.

Maintain staff confidence 

Foster continuous, self-directed learning by empowering teams with accessible training that supports their roles.