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UltiPro

Payroll Software

Ultimate provides HCM solutions designed to improve the employee experience by putting people first—HR, payroll, talent, time and scheduling, engagement surveys, HR service delivery, and more.

Last updated: April 2025

Who Uses This Software?

We market our UltiPro solution primarily to companies with more than 100 employees across all industries.

Customers
  • Large Enterprises
  • Small Businesses (SMBs)
Industries
-
Deployment
  • Mobile
  • Self-Hosted Cloud-based
Platforms
  • Mac
  • Windows
Browsers
  • Apple Safari
  • Google Chrome
Training
  • Documentation
  • In Person
  • Live Online
  • Webinars
Support
  • 24/7
  • Business Hours
  • Live Online
  • Online Community
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What is UltiPro?

UltiPro is a product of Ultimate Software which is a leading cloud provider of human capital management (HCM) applications. The award-winning UltiPro offers HR, compensation, talent, payroll, and time and labor management apps that connect people with the resources and information they need to work more effectively. Founded in 1990 and based in Weston, FL, Ultimate’s products are used by thousands of global customers in diverse industries.

UltiPro offers a people management solution designed for different roles: CFO, payroll professional, HR director, HR manager, hiring manager, supervisor, and executive. It simplifies tracking all employee information, such as personal details, benefits information, employment history, and performance history, among others. The software can manage the complex requirements and computations of payroll for employees in the US and Canada.

The software features benefits administration, life events, open enrollment, modern learning management experience, employee surveys, and sentiment analysis. The AI-powered platform is developed on machine learning and natural language processing which empowers you to leverage the prediction, understanding, and personalization of HCM processes automatically.

Overview of UltiPro benefits

Top Rate Global HR and HCM

UltiPro is equipped with best-in-class human resource management capabilities. With it, you can get complete visibility of your employees’ data. Be it their contact data, productivity rating, or other information about your staff members, this software provides you with everything you need in one convenient interface. Ultipro is a global platform for multinational companies to manage their workforce locally, regardless of where they are located. Equipped with a single view of your organization, you can ensure compliance and consistency.

Efficient Hiring and Talent Management

Ultipro understands that your workforce is one of the most important assets of your company, hence, it helps you streamline the process right from hiring the right candidate for your business. It offers a solution to simplify attracting the best pool of talents and managing candidates with ease throughout the recruitment process.

Comprehensive Reporting

UltiPro comes with the ability to create comprehensive reports for essential metrics like employee attendance, compensation revisions, and performance reviews. It outlines the performance of your organization from a human resource perspective.

Cloud-Based Solution

The tool is easy to access from different devices and from any location. It doesn’t require the availability of hardware or software solutions on-site to be accessible, resulting in savings on additional equipment setup and more.

  • Historical Overview Of UltiPro

UltiPro was founded in 1993 and has been part of human resource departments in many organizations ever since. The UltiPro HRMS/payroll software was reintroduced as a cloud-based solution in 2002. Since then, the tool has evolved significantly, serving the needs of HR departments with its evolving range of services, features, and benefits.

  • UltiPro Market Segment

Ever since its launch, UltiPro has gained a significant market share. The tool currently has a market share of 0.30%, and 12,344 (and growing) current customers, making it one of the top 10 in the world.

  • Highlighting The Strengths Of UltiPro

The strengths of UltiPro are unmistakable, making this tool a must-have for people in HR. Some key strong points of UltiPro include:

    • Market Presence

UltiPro has a strong market presence, making it a prominent choice for businesses looking for human resource management for their scaling organization.

    • Continuous Modernization

UltiPro's range of functions and features is continuously evolving to align with the unique needs of industry growth. This makes the tool stand out when it comes to keeping up with the drastically changing landscape of human resource management.

    • Holistic HR & Talent Management

The tool offers a unified platform for managing various HR functions, including payroll, talent management, employee self-service, and basic human resource functions. It prepares an organization for changing trends and accommodates the business’s hiring requirements.

    • Global Payroll Expansion

If your organization is hiring employees worldwide, adhering to the location’s payroll requirements becomes crucial. With UltiPro, organizations can implement a global payroll structure for easy compensation payouts.

    • AI-Backed Reporting

The tool utilizes Artificial Intelligence (AI) to simplify data analysis and related functions like data sorting and identification. With this feature, organizations can experience more transparency in data processing and eventually improve decision making.

    • Strong Corporate Culture & Support

The tool can simplify how company policies are introduced and managed organization-wide. It promotes transparency while ascertaining adherence to policies and regulations.

    • Growing Integrations Marketplace

The growing integration options allow UltiPro to deliver HR and talent management solutions with easy integrations. This flexibility creates room to ensure accuracy in performance and other areas.

  • Areas Of Consideration With UltiPro

Despite UltiPro’s flexibility and extensive range of features, there are still certain considerations. These include:

    • Legacy Architecture Challenges

UltiPro is certainly upgrading itself to meet the dynamic needs of today’s HR departments. Yet outdated technology and infrastructure remnants could bring high operational and maintenance costs.

    • Database Diversity

Database diversity is always evolving, so managing different types of data sets can be challenging. UltiPro’s ability to adapt to these changes makes data-based decision making seamless.

    • Customer Support For Smaller Clients

Despite some smaller clients reporting longer wait times, UltiPro offers incredible customer support services, ensuring every customer gets special attention for all needs. This support enables your organization to function without any concerns.

    • Recent Merger & Private Equity Acquisition

Since the merger with Kronos and Ultimate Software, UltiPro has been marketed as UKG Pro. While this might influence the platform’s future direction, the tool remains faithful to the quality of services it has been offering.

    • Cybersecurity

UltiPro offers peace of mind through dedicated access controls, monitoring, encryption, and compliance with relevant regulations. Still, businesses should remain alert when it comes to cybersecurity and inquire about the platform’s efforts to protect user data and prevent security incidents.

  • Evaluating UltiPro For Your Organization

If streamlining human resource processes is a goal of your organization, then opting for UltiPro is highly recommended. The tool comes with a host of features and benefits that give your business more control over your processes. UltiPro is advanced and is constantly evolving to accommodate the changing needs of every industry.

While UltiPro’s range of flexible functions is commendable, there are certain limitations to the infrastructure. Yet, the tool never fails to amaze with its range of functionalities and integration options, maximizing human resource management capabilities and their evolution.

  • Conclusion

UltiPro is an incredible tool for organizations looking to streamline their human resource processes with efficiency. Ever since its inception in 1993, the tool has been a pivotal part of many organizations, enabling them to enhance employee productivity while adhering to the legal requirements of the state or country of operation. The tool’s features are diverse and aimed at helping organizations take control of their workforce policies, regardless of where their teams are based.

  • FAQ

    • 1. What Is UltiPro?

UltiPro is a cloud-based human resource and capital management tool from Ultimate Software. It’s known for its flexibility and diversity of services.

    • 2. What Is The Market Segment For UltiPro?

The tool has a market share of 0.30%. It has 12,344 (and growing) current customers, making it among the top 10 in the world.

    • 3. How Does UltiPro Pricing Work?

UltiPro starts at $27-37 PEPM and offers customization options to meet the organization's unique requirements.

    • 4. What Are The Strengths Of UltiPro?

The key strengths of UltiPro include:

  • A strong market presence.
  • Simplified holistic HR management by assisting with HR workflows and talent management processes.
  • The global payroll expansion ensures freedom to hire from anywhere in the world without worrying about regulations.
  • The use of Artificial Intelligence is expected to speed up the data analysis process.
    • 5. What Are Some Areas Of Consideration With UltiPro?

For UltiPro, the key areas of consideration include:

  • Legacy architecture challenges make it difficult for organizations to move from the old system to the current one.
  • Database diversity can pose a risk for managing different types of data sets.
  • The platform’s merger with the two other organizations could bring potential changes in the future.
Features

Learn more about UltiPro features that set it apart from the competition. Discover how its unique tools and capabilities enhance your processes.

Pricing

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