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Tech Solutions to HR Problems
Trending Employee Engagement Software
About the vendor
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Customers
  • Large Enterprises (>10,000)
  • Small/Medium Businesses
Industries
-
Deployment
  • Self-Hosted Cloud-based
Platforms
  • Mac
  • Windows
Browsers
  • Apple Safari
  • Google Chrome
Training
  • In Person
  • Live Online
  • Webinars
Support
  • 24/7
Languages Supported
-
LinkedIn Page
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What is Yellow Messenger?

Yellow Messenger is a cloud-based conversational software designed to help businesses in advertising, education, banking, healthcare, insurance, retail, and other industries create, launch, and manage custom chatbots. The platform includes artificial intelligence (AI) technology, which lets organizations build virtual assistants to automate operational workflows, respond to customer queries, and engage with the target audience.

The WhatsApp chatbot in Yellow Messenger enables enterprises to communicate with clients and notify customers about bookings, payments, offers, and other announcements through personalized messages. Features include audience segmentation, learning and training management, natural language processing, sentiment analysis, polls, role-based permissions, and succession planning. Store owners can handle sales, marketing, customer interaction, support services, and other eCommerce operations using the Canary module.

Yellow Messenger’s Bumblebee module enables organizations to streamline various human resources (HR) processes such as scheduling interviews, onboarding employees, running polls, and more. It supports integration with various third-party applications including SAP SuccessFactors, Google Drive, Skype, Jira, Slack, and more.

Overview of Yellow Messenger benefits

Yellow Messenger is the worlds leading chatbot platform helping enterprises (100K+ customers) deliver real-time support on web, mobile, and messaging services such as WhatsApp, FB. Enterprises can now self-serve 80% of queries and improve CSAT by 20%, by deploying an omnichannel chatbot in 100+ languages. For critical queries, seamlessly transfer to a human agent. Integrate a chatbot atop your CRM or solve customer queries in real-time. Switch to the future of live-chat-software.

WhatsApp for Business
Leverage the world’s largest messaging application to hold meaningful conversations with your customers and employees. From sending business-critical notifications to instantly engaging with leads and prospects, WhatsApp automation can mean serious busi

Features

Learn more about Yellow Messenger features that set it apart from the competition. Discover how its unique tools and capabilities enhance your processes.

Accounts & Permissions

Access Control
Approval Process Control
Collaboration Tools
Employee Self Service
Permission Management
Role-Based Permissions
Self Service Portal
Single Sign On

Administration Features

Compliance Management
Content Library
Content Management
Email Templates
Forms Management
Knowledge Base Management
Receiving
SSL Security
Template Management

Communication Management

Automatic Notifications
Communication Management
Email Alerts
Email Invitations & Reminders
Email Notifications
Instant Messaging
Mobile Alerts
Multi-Language
Real Time Notifications
Real-Time Updates
Reminders

Customization & Personalization

Configurable Workflow
Custom Fields
Custom Forms
Customizable Branding
Customizable Templates
Dashboard Creation
Employee Profile
Personalized Profiles

Data Management Features

Data Filtering
Data Import
Data Import/Export
Data Visualization
Document Management
Document Storage
Employee Database
Real Time Data
Secure Data Storage

Feedback Features

360 Degree Feedback
Feedback Automation
Feedback Collection
Feedback Management
Performance Appraisal
Ratings & Reviews
Surveys & Feedback

HR Activities Management

Applicant Tracking
Assessment Management
Employee Management
Employee Onboarding
HR Management
Learning Management
Recruitment Management
Rewards Management
Skills Tracking
Training Management

Integration

API
Email Integration
Mobile Integration
Social Media Integration
Third Party Integration

Interaction Features & UX

Activity Dashboard
Chat
Collaborative Workspace
Commenting
Drag & Drop Interface
Employee Portal
Filtered Views
Gamification
Search Functionality

Reporting & Analytics

Ad hoc Reporting
Analytics
Customizable Reporting
Engagement Analytics
Performance Reports
Progress Reports
Real Time Analytics
Real Time Reporting
Reporting & Statistics
Summary Reports
Trend Analysis
Visual Analytics

Strategy & Planning

Activity Management
Activity Tracking
Benchmarking
Calendar Management
Event Calendar
Goal Setting / Tracking
Monitoring
Performance Management
Progress Tracking
Status Tracking
Task Management
Workflow Management
Pricing

Learn more about Yellow Messenger's pricing options, cost, and plans so you can make a well-informed, business-wise decision on the best software to use for organization.

Pricing Model
  • Free Trial
  • Subscription
License
  • Paid
Starting Price
  • N/A
Free Trial
  • Yes

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