What is Yellow Messenger?
Yellow Messenger is a cloud-based conversational software designed to help businesses in advertising, education, banking, healthcare, insurance, retail, and other industries create, launch, and manage custom chatbots. The platform includes artificial intelligence (AI) technology, which lets organizations build virtual assistants to automate operational workflows, respond to customer queries, and engage with the target audience.
The WhatsApp chatbot in Yellow Messenger enables enterprises to communicate with clients and notify customers about bookings, payments, offers, and other announcements through personalized messages. Features include audience segmentation, learning and training management, natural language processing, sentiment analysis, polls, role-based permissions, and succession planning. Store owners can handle sales, marketing, customer interaction, support services, and other eCommerce operations using the Canary module.
Yellow Messenger’s Bumblebee module enables organizations to streamline various human resources (HR) processes such as scheduling interviews, onboarding employees, running polls, and more. It supports integration with various third-party applications including SAP SuccessFactors, Google Drive, Skype, Jira, Slack, and more.