Customers
- Academic
- Large Enterprises (>10,000)
- Small/Medium Businesses
Deployment
- Desktop
- Mobile Application
- Self-Hosted Cloud-based
- Self-Hosted System
- Software as a Service / Cloud
Browsers
- Apple Safari
- Google Chrome
- Internet Explorer
- Mozilla Firefox
Training
- Documentation
- Live Online
- Training
- Webinars
Support
- 24/7
- Business Hours
- Email
- FAQ
- Knowledge Base
- Live Online
- Online Community
- Phone
What is Zoom Meetings?
Zoom is a scalable, cloud based video conferencing and web conferencing platform enabling online meetings, webinars, file sharing, instant messaging, group messaging and more, for users in companies of all sizes.
Founded in 2011 by leaders and engineers from Cisco and WebEx, Zoom uses HD video and high quality audio to create an immersive video conferencing and screen-sharing experience for remote teams. Zoom’s desktop and native mobile apps enable teams to connect and collaborate from anywhere, whether they're working on Windows, Mac, iOS, Android or Blackberry devices, or from Zoom Rooms or H.323/SIP room systems.
The platform unifies cloud video conferencing, simple online meetings, wireless content sharing, and group messaging into one platform. With Zoom, users can connect multiple conference rooms, add remote attendees, and effectively enable “face-to-face” meetings in a single touch.
Overview of Zoom Meetings benefits
- Zoom’s HD video and high-quality audio features create an immersive video conferencing experience and help remote attendees to communicate with their team as though they were in the same room.
- With ZoomRooms - a Software-Defined Video Conferencing system (or SDVC) - video conference participants can wirelessly and securely share content from any device - mobile, tablet, or laptop.
- Webinar hosts can designate up to 25 interactive panelists to present and screen-share with thousands of attendees, run polls, and answer attendee questions as they come in.
- Users can drag, drop, and share files in Zoom’s Business IM and then retrieve them later, from Zoom’s synced and searchable content library.
Features
Learn more about Zoom Meetings features that set it apart from the competition. Discover how its unique tools and capabilities enhance your processes.
Advanced Features
Multi-Language Support
On-Demand Webcasting
Recording & Playback
Simulations & Games
Third-Party Recording Tools
Two-Way Audio & Video
VOIP Functionality
VOIP Number
Basic Features
Audio & Video Recording
Audio Calls
Chat
Desk-to-Desk Calls
Follow-Up and Breakout Meetings
Muting
Screenshare
Video Conferencing
Video Streaming
Whiteboard
Conference Management
Agenda Management
Attendee Management
Contact Management
Content Management
Event Management
Materials Management
Meeting Initiation and Joining
Meeting Management
Project Management
Projections
Task Management
Conferencing Modes
Brainstorming
Internal Meetings
Public Conferences and Webinars
Video Call Full HD
Video Lecture
Virtual Meeting
Content
Annotation
Cooperative Writing
Data Import/Export
Discussion Boards
Document Management
File Transfer
Rich Media
Slideshow
Customization
CRM Integration
Custom Forms
Customizable Branding
Customizable Templates
Enterprise Scalability
Mobile Integration
Social Media Integration
Website Integration
Interactive Features
Electronic Hand Raising
Feedback Collection
Group Collaboration
Instant Messaging
Polling
Presentation Tools
Private Text Chat
Q&A
Quizzes
Survey Creation
Pre-meeting Tools
Email Invitations & Reminders
Event Calendar
Group Calendars
Invitation Management
Registration Management
Scheduling
Reports
Activity Dashboards
Real Time Analytics
Real Time Reporting
Pricing
Learn more about Zoom Meetings's pricing options, cost, and plans so you can make a well-informed, business-wise decision on the best software to use for organization.
Pricing Model
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One-time purchased license
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Subscription
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Reviews
Is Zoom Meetings the right solution for you? Read verified Zoom Meetings reviews from people in industries like yours to make a confident choice.
More than just video calls, especially when working remotely
Overall Rating
84%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
I mostly use Zoom for work meetings, but occasionally I also run short training sessions for colleagues. Screen sharing is probably the feature I appreciate most. It's much easier to show someone how something works than spend 20 minutes explaining it in a chat. I also like being able to record a session when someone can't attend. That way, I don't have to repeat the same explanation later. Overall, it's a pretty reliable tool that doesn't require much preparation.
What do you dislike?
Sometimes audio settings seem to have a mind of their own, especially when switching between headphones and speakers. Also, longer meetings can get a bit tiring, although that's probably not entirely Zoom's fault :)
Zoom still does the boring part of online teaching better than most tools I've tried
Overall Rating
91%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
I teach online, so the last thing I want is to spend the first ten minutes of a lesson fixing someone's microphone or explaining how to join. That's probably why I keep coming back to Zoom. Most people already know how it works. I send a link, everyone joins and we get on with the lesson. Screen sharing and breakout rooms cover most of what I need, and honestly, boring and reliable is exactly what I want from this kind of tool.
What do you dislike?
The interface has picked up a lot of extra stuff over the years. Sometimes I just want to start a class, but there are more buttons and options than I actually need. Nothing terrible, just a little cluttered.
Zoom is a reliable meeting tool that works well but feels basic over time
Overall Rating
83%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Zoom just works. You join a meeting and everything runs without issues. Video and audio are stable, screen sharing is simple, and it’s easy to invite people. For online lessons and calls it does the job without extra hassle.
What do you dislike?
After some time it feels a bit limited. The interface is quite basic and doesn’t really evolve much. Also the free plan restrictions can be annoying if you use it often.
Zoom is a reliable video meeting tool that works smoothly even with large teams
Overall Rating
100%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Zoom has been one of the most reliable tools for online meetings. Calls connect quickly, video and audio are usually stable, and screen sharing works without issues. It’s also easy for new participants to join meetings without complicated setup. For remote teams, webinars, or online classes it does exactly what you expect.
What do you dislike?
There are not many serious downsides. Sometimes the interface feels a bit basic, but functionally everything works well.
Alternatives
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