Instructional Designer, SMI Advisor
American Psychiatric Association

The Clinical Support System for Serious Mental Illness (CSS-SMI), also known as SMI Adviser, is a 5-year SAMHSA funded initiative to support implementation of evidence-based, person-centered pharmacological and psychosocial interventions for individuals with serious mental illness (SMI) including those with schizophrenia, bipolar disorder, and recurrent major depression. The grant creates a national resource center for clinicians (physicians, nurses, psychologists, social workers, recovery coaches, and others) where they can receive individual consultation, evidence-based education, and access to technology to enhance service delivery.

  • Requires 5+ years experience
  • Full time
  • Washington, United States
  • Requires Bachelor's degree
August 31, 2021

Oversee, develop, and maintain the catalog of SMI Adviser's online coursesPartner with psychiatrists, psychologists, social workers, and other care team members and allied organizations, and staff to develop content for courses

Develop and execute workflows for launching accredited activities in APA's Learning Center

Produce online courses in a variety of formats such as presentation capture, multi-part courses, self-assessments, performance in practice, pulsed learning exams, communities/learning collaboratives, question banks, and/or discussion boards

Use established methodologies in all instructional design stages, including needs assessment and ADDIE and/or SAM methodologies.

Create consistent yet creative aesthetics within interactive elements
Develop project plans under the review of SMI Adviser leadership which ensures the grant meets established milestones and remains within budget

Apply quality control standards to the design, execution, and maintenance of online courses

Ensure adherence to ACCME and other accrediting body criteria for online education in conjunction with the Division of Educations CME Team

Build and maintain internal and external vendor relationships, and existing vendor relationships to ensure external solutions are designed as intended

Produce regular reports of Learning Center activity and transmit relevant user data to external groups per grant, contract, and accreditation requirements (e.g., SAMSHA, AACME, ABPN, AAAP)

Troubleshoot technical issues related to the LMS and create/track debugging tickets for LMS vendor, question bank vendor, and APA's IT Department

In conjunction with departmental leadership, contribute to thought leadership on instructional design, best practices, and implementation of blended learning programs.

Collaborate with others to create prototypes, iterate, and seek feedback from product owners, team members, and other stakeholders throughout the design process

Interact with outside technology vendors related to special projects to ensure adherence to timeline, budget, and project deliverables

Troubleshoot technological issues related to the projects educational activities and track/solve issues through direct customer services or by working with appropriate vendors.



5-8 years of experience in online learning management and/or instructional design

Experience with managing complex projects with demonstrated success in meeting deadlines, managing vendors, and managing related budgets.

Strong decision-making and problem-solving skills; ability to set priorities, multitask, and meet deadlines on multiple, concurrent projects

Bachelors degree required; Masters in educational technology or related discipline is preferred

Experience working in and/or with grants is preferred

Experience with adult educational and/or healthcare programs is preferred

Excellent communicator capable of providing leadership to individuals and groups

Self-motivated, able to work independently, and shows attention to detail

Knowledge of how websites operate (i.e., databases, APIs, and content management systems)

Demonstrated experience with computer-based and/or software-as-a-service (SaaS) tools such as Salesforce, HTML, Captivate, Articulate Storyline 2, Articulate Replay, Microsoft 365, Adobe Premier, Vimeo, and/or other graphic and media design/production tool


EOE, including disability/vets

Who We Are

The American Psychiatric Association is an organization of psychiatrists working together to ensure humane care and effective treatment for all persons with mental illness, including substance use disorders. It is the voice and conscience of modern psychiatry. Its vision is a society that has available, accessible quality psychiatric diagnosis and treatment.

Job Function
Instructional Designer
Non-Profit Organization Management