Using Dashboards To Help You Better Understand If Your Learning Is Meeting Performance Needs
Using dashboards to measure whether learning activities are working can also assist you with identifying areas of opportunities that can help increase the potential for reaching these business-level KPI targets. Here's why you should harness your dashboards as an insight tool for improved eLearning experiences.
Can Dashboards Help You?
If you're wondering whether dashboards can help you, you will soon realize they can be one of your favorite tools. Waiting for performance improvements can take up time that you could be using more efficiently on improving processes. Performance improvements are important, but the time they take to come to fruition can take longer than expected. That's because productivity improvements, sales increases, and even customer queue times that are reduced from initial time frames do not happen over the course of one night. Additionally, these improvements require a reasonable window of time for proper evaluation so you can decipher if the learning initiative you implemented is actually working or not.
Related: How to Deliver and Provide Business Value of Learning
But how can you really know if your eLearning initiative is a success? Use learner data to take the guesswork out of knowing whether an eLearning project was successful or not.
When you use dashboards to consistently track user performance, including tracking how users are interacting with learning on a digital platform and how they access digital learning, you can make strategic changes to your initiative. These changes can actively bolster learners on their path to these critical improvements in performance. However, if you fail to use dashboards to pinpoint the need for change, the opposite effect may occur.
Moreover, if you can utilize dashboards across several eLearning projects, you can distribute and share valuable content and lessons with multiple learners. This allows you to build up more robust learning-habit profiles. Additionally, dashboards work even better when you use surveys and regular conversations in combination with dashboards. That's because this helps you to improve your chances of reaching your performance goals.
When you use this information, you will also learn about your learners’ engagement habits. Knowing whether the content motivates your learners to engage will help you know what areas of opportunities exist for changes in the eLearning project. This step is vital because your content is in constant competition with easily accessible media online, such as social media content and even online forums.
What Data Should You Look For?
Elucidat tracks learner data on individual questions
The data you use will depend on the kind of learning content you are providing to your learners. For example, if your learning initiative is designed to support performance improvements, tablet and mobile access may be highly utilized. Additionally, the time spent on these eLearning initiatives can be short but frequent. This is often the case in providing performance support for product information that salespeople must learn on the job, for example. The completion of these eLearning projects will be focused on the learners taking the information they need at the time they need it.
Related: 5 Best Practices to Help You Deliver Real ROI from Learning
Key Takeaways
Tracking data is essential to supporting employees who need to make that journey. If you're prioritizing enhancing performance and supporting your employees’ eLearning needs, it's critical to have the tools that can keep track of the data. That's because data helps you by empowering you to not just provide information but to tell a story about your process of delivering value to the business and employees whom your eLearning projects and initiatives support.
When you combine conversations and surveys with data analytics, you can get an abundant resource of information to learn from. Additionally, powerful collaborative tools empower you to involve important parties in the process of developing your eLearning initiative. Furthermore, you can easily include these stakeholders by sharing ideas and updates seamlessly and with agility. By combining these tools and utilizing them efficiently with valuable input, you can improve the chances of reaching performance goals for your eLearning projects.
Next Steps
If you're looking for additional tips or even want to learn some tricks about proving the value of your eLearning initiative, read our guide “How to Deliver and Prove the Business Value of Your eLearning.”
Interested in tracking learner data on an individual and global (multiple versions in multiple Learning Management Systems) level? Contact Elucidat today to find out more about how our Analytics and Dashboards features can help your team.
