Cinecraft Productions Reviews
Cinecraft works with some of the world’s most recognizable brands to improve employee performance through the creation of better custom learning solutions. Better Learning - Better Results.
Performance Overview
Overall Rating
97%
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Achieved Results
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Communication
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Deadlines
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Quality of Service
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Responsiveness
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Value for Money
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Likelihood to Recommend
Oct 19, 2023
Cinecraft is the total package that delivered a world-class product on time and within budget.
What do you like best?
I couldn't ask for a better partner to execute on our vision in a way that is instructionally sound, visually stunning, and budget savvy. Dan Keckan (CEO) takes a personal interest in the quality and success according to our desired business results. The scientific approach to instructional design through thorough analysis will serve us moving forward as we continue to mature our learning offerings. We are a movie exhibitor and Cinecraft gives us a cinematic and immersive modern experience.
What do you dislike?
The only thing I would prefer is if they were closer to our corporate office. But their willingness and ability to coordinate with talent agencies, technical crews, and locations across the US, this never impacted the project. In fact, they were extremely resourceful in giving us options to pick the best local talent to fit our learning scenarios for a realistic product.
May 14, 2021
Cinecraft is easy to work with, they are responsive and provide good project management tools
What do you like best?
The e-learning creation steps allow the customer a good view of how the modules will work once completed. The tools are easy to understand and allow the customer to provide feedback/track changes. The project plan set delivery goals for both Cinecraft and the customer which helped keep us on track. Weekly check-in meetings were used to review issues and provide feedback.
What do you dislike?
The document tracking process is challenging when there are multiple versions due to changes; specifically the storyboard. I think hosting the document on a platform where the document can be checked in and out might make it easier - e.g. Microsoft Share Point.
May 13, 2021
My experience was exceptional. I came with a training need and they delivered a creative solution.
What do you like best?
Its a tie: The creative solutions and the project management. The team truly are learning experts. They have great ideas and come to the table with fun, unique solutions. The project management and communication impressed me equally. I also knew were we stood with deliverables.
What do you dislike?
I can't say I have anything negative to share. They exceeded my expectations at all points of the process.
May 13, 2021
Love working with Cinecraft. They are professional, responsive and efficient.
What do you like best?
We've been working with Cinecraft for occasional video projects over the past few years and have no complaints. Dan and the whole team are always flexible and turn out a great product in an often abbreviated timeline.
What do you dislike?
Honestly, can't think of anything. They always to a great job and work well with our fast-paced timelines.
May 6, 2020
I have worked with Cinecraft as a provider of learning design and development for over ten years.
What do you like best?
What I appreciate most is that Cinecraft truly consults with us. They work hard upfront to deeply understand the need and propose solutions that we might have not thought about otherwise. In many cases, we've come to them with a proposed solution, and they consistently raise the bar beyond what we thought might be possible. I'll add that because they do due diligence upfront, their cost estimates are typically more accurate than many other providers.
What do you dislike?
There really haven't been many negatives. All projects have "bumps in the road." Of course, everyone wishes this wouldn't happen. However, whenever we have had "bumps in the road" on projects with Cinecraft, they have been proactive, communicative and collaborative.
May 6, 2020
One of our organizations most-reliable, creative partners
What do you like best?
A very responsive, creative organization that helped us realize our goals for an online LMS. Their support in translating our product information and training best practices into an entertaining and educational series of courses, has really helped to keep our audience engaged. Other positives: Always delivered assets on time, support multilingual versioning, able to troubleshoot and support any specific requirements we had as a client, fair pricing
What do you dislike?
I have no complaints. In the capacity that we have worked with Cinecraft, they have delivered consistently and have met or exceeded expectations every time.
Apr 24, 2020
Cinecraft planned and delivered a timely, professional, and superior product
What do you like best?
Cinecraft was able to bring to together the appropriate professional resources to deliver the product in a timely and efficient manner.
What do you dislike?
Have not had the opportunity to tap their expertise for another project. Cinecraft Production stays in contact with updates.
Apr 24, 2020
Quality and expectations exceeded every time. Exceptional customer service.
What do you like best?
We worked with Cinecraft on a client podcast. They recorded and edited the podcast very efficiently and cost effectively. We typically do not have much lead time between recording and posting so they have been able to meet our tight deadlines with no problems. In addition the level of customer service has been outstanding.
What do you dislike?
Nothing. In the wake of the COVID-19 Pandemic we had to record our most recent Podcast using Skype and they worked with the client to ensure they understood how to record and made sure no issues came up.
Feb 4, 2020
Cinecraft is a collaborative partner focused on the success of our goals.
What do you like best?
Cinecraft is a collaborative partner focused on the success of our goals. They take the time to understand our systems, processes, goals and work with us on strategy and design to ensure our trainees receive the most valuable experience for their own learning and to drive the business goals.
What do you dislike?
With today's more connected and dynamic world, I would like to see more opportunities for that flexibility to be reflected in the products and services we engage on with Cinecraft.
Jan 30, 2020
Wonderful experience working with intelligent, creative and responsive people.
What do you like best?
They understood our complex situation and needs quickly and exceeded expectations. The end result was fantastic.
What do you dislike?
Sometimes creativity was too much for our more conservative employee base but they adjusted rapidly to whatever needs we had.
Jan 30, 2020
Working with Cinecraft is always collaborative, professional, and the results hit expectations.
What do you like best?
The professionals at Cinecraft are great listeners and their input is valued and knowledgable in a process that is very collaborative.
What do you dislike?
Nothing, really. Complications to scheduling are most often due to our organization's clients. Cinecraft is extremely flexible and accommodating with us.
Jan 30, 2020
Precise, engaged, innovative, and eager to provide
What do you like best?
Cinecraft was an, all around, great team. They delivered a great product and was on task every step
What do you dislike?
nothing to dislike. I've enjoyed my experience with Cinecraft very much. There team delivered beyond expectations
Jan 30, 2020
Transformed volumes of information and distill it down to one comprehensive learning experience
What do you like best?
The level of professionalism throughout the process was great. They balanced their "craft" against an ever shifting list of expectations and scope. They planned the middle man well and maintained the relationship between our group and the SMEs who provided the information necessary to shape the content.
What do you dislike?
The process took a little longer than expected. However, the final product is spectacular and ultimately meets the needs of our broad audience. My only suggestion would be to spend more time partnering with them, up front, regarding scope and planning so that the SMEs feel more structure in the timeline and how its being managed.
Jan 30, 2020
Cinecraft Team has been a valued partner for 10+ years.
What do you like best?
Cinecraft has the capabilities and services that match well with our needs in eLearning, LMS Admin and video services. They are a valued partner with years of background and knowledge about our products and industry.
What do you dislike?
Long distance project management can be a challenge but we've developed tracking mechanisms to keep projects moving forward and maintain a regular checkpoint conference meeting to address any questions, suggestions or challenges.
Jan 30, 2020
Field Learning & Performance Improvement Specialist
What do you like best?
The representatives I work directly with are always professional, responsive and upbeat. They make the training they develop fun, effective and engaging using the most up-to-date learning methods.
What do you dislike?
I can't say that I've had a negative experience working with Cinecraft on the 15-20 eLearnings I've been a part of.
Dec 6, 2019
Developed training material for pharmaceutical industry compliance
What do you like best?
Cinecraft exemplified a strong professionalism from beginning to end. Their content developers were outstanding especially considering the complex nature of the topic, program management and production through animation was exemplary. I have been in L&D for over 30 years and Cinecraft is easily one of the best training partners I have used.
What do you dislike?
Nothing to dislike about Cinecraft, they were continually honest about timelines and what to expect. I can ask for nothing less.
May 8, 2019
Cinecraft offered a flawless, easy, and highly productive project experience.
What do you like best?
I really appreciate the local business. I love the small team size and ease with which we communicated and their availability was amazing!
What do you dislike?
I wish we had more work to offer them!! Although our project was somewhat small scale, Cinecraft treated us like a major client and I feel we were given excellent service and priority attention.
Apr 24, 2019
I really enjoy working with Cinecraft. Their responsiveness and customer service is top-notch.
What do you like best?
Their responsiveness and quality of the courses they deliver are great. Dan is awesome to work with and makes me feel as though I'm their only client.
What do you dislike?
I haven't really experienced anything I didn't like from them. I guess if I had to choose something it would be that they are very innovative and progressive, which isn't a bad thing, but sometimes we just need a good old classic eLearning that doesn't include all the latest eLearning trends.
Apr 17, 2019
Cinecraft assists in determining learning strategy and developing complex eLearning programs.
What do you like best?
Cinecraft offers unique & creative solutions to support achieving our organizational goals. They helped to launch gaming in our organization and it was very well received. Always on top of trends in learning while ensuring fundamental adult learning principles allows Cinecraft to be a "go to" business partner.
What do you dislike?
While not a dislike, it should be noted that Cinecraft will always offer the best, most creative solution to engage learners. If lengthy design time is not available, communicating that up front allows Cinecraft to modify to the timeline.
Apr 17, 2019
Worked with Cinecraft for 10+ years, they developed a number of top quality video and elearning.
What do you like best?
Cinecraft is one of the most professional groups I've worked with. They understand what questions to ask to determine what the best solution is. They always put the customers interest first. They are very flexible in creating a solution that fits both budget and time frame. The deliverables are always a cut above anything we get form other vendors, truly a top tier supplier.
What do you dislike?
Not sure I can come up with 100 characters on "dislike"...There really isn't anything about how Cinecraft approaches design and development for video and elearning. Because they do create high quality deliverables, you must be ready to pay a premium for this work.
Apr 17, 2019
They provided strategic guidance/development support for elearning design.
What do you like best?
Dan's creativity regarding potential solutions. The responsiveness of the design resources completing the work to controlling changes that occurred within the project, even when they were contractors.
What do you dislike?
Their were times when communication was challenging between the project manager and the individuals doing the specific design work. It became easier when the PM would let us communicate directly with the designers doing the work. I feel like the PM resource became a redundant resource within trying to maintain clear communication of needs and expectations as the project progressed past the statement of work and design document agreement.
Apr 9, 2019
Great experience! Cinecraft has the professionalism to guide the project to its intended goal.
What do you like best?
Working with a group of professionals that became friends and producing an end product that accomplished its goals.
What do you dislike?
Nothing to dislike. Honestly, can't think of anything to change. The shooting aspect took a long time, but it was necessary to cover all the requirements.
Apr 9, 2019
Cinecraft is passionate and a great partner to help us achieve our Learning solutions
What do you like best?
The ability to adapt and work within our own, unique organizational constraints and still deliver
What do you dislike?
At times, we have noticed a bit of re-work to clean up simple typos and/or slight changes to items already discussed.
Apr 8, 2019
Dan and his team have done great work on multiple projects over the last 5+ years.
What do you like best?
Although we develop programs in-house, the Cinecraft staff has been able to duplicate our processes and create meaningful elearning that dovetails into our in-house projects seemlessly.
What do you dislike?
Nothing, in fact working with them has helped us develop better templates, style guides and help material that we use in-house as well.
Apr 8, 2019
Excellent Vendor with great customer service!!! I will use them again.
What do you like best?
Cinecraft Productions has proven to be a vendor that promotes Collaboration, Communication and Quick Service. I enjoyed working with this vendor as we had a overhaul on our training for 500-1000 employees.
What do you dislike?
I did not have anything negative and or an area of improvement to report back.
Apr 5, 2019
Cinecraft is a knowledgeable and trusted adviser in learning solutions.
What do you like best?
Cinecraft is an expert in instructional design. They provide practical, innovative and effective learning solutions.
What do you dislike?
My experience with Cinecraft has been very positive for more than 10 years at several organizations and across multiple industries.
Apr 5, 2019
Cinecraft Productions has been an amazing partner!
What do you like best?
Their staff. Not only are they all extremely competent and skilled, but are great communicators. They want to ensure that the end product is something they are proud of, but also fits all the needs of the client. They are also extremely creative and think outside of the box. I've had all very positive interactions and recommend them to anyone looking for a video production agency.
What do you dislike?
I really can't think of anything that I dislike about Cinecraft Productions. They have been a great partner.
Apr 5, 2019
Utilized Cinecraft to design and develop high-quality learning experiences
What do you like best?
Cinecraft is able to consistently deliver high-quality products by consulting and engaging with subject matter experts in way that clearly identifies desired outcomes. They set high standards for the products they deliver and work to define the best solution possible to meet their client's needs.
What do you dislike?
I have no complaints. I have consistently received the support and quality that I desire from a vendor.
Apr 5, 2019
True partners that are continually developing creative solutions to engage our customers.
What do you like best?
Their partnership, creativity, and process management is second to none. We always know exactly what we will get in an end product and when it will be completed. They never jump to a solution without stopping and fully understanding the audience and learner needs. It really feels as though we have more of a collaborative partner, than a vendor. They also make us feel as if we are their only priority every time we are working on a project or on a call despite managing so many other customers.
What do you dislike?
The only thing I dislike is that I wish I had a larger budget to do more work with them because I know all that they are capable of and how it would benefit our users.
Apr 5, 2019
Cinecraft truly understands our business which makes working with them so easy.
What do you like best?
What I like most about Cinecraft is their passion for delivering the best, most professional training to our workforce. They truly have a vested interest in our business.
What do you dislike?
There is nothing I dislike about this company-- It is expensive but comparable to industry standards
Apr 4, 2019
Cinecraft worked with me to develop the best educational delivery mechanism for my needs.
What do you like best?
They will never say no. Cinecraft wants to help any way they can and work endlessly to be of service to their clients in the best way possible and they won't stop until they do just that. I've worked with a number of their experts over the years and each is knowledgeable, accommodating and truly wants to add value to my business. Even if I haven't had a project for awhile, they will pick up the phone or respond to an email excited and ready to work together again.
What do you dislike?
I really cannot think of one thing that I dislike about Cinecraft Productions.
Apr 4, 2019
Our experience has been a breath of fresh air. I wish all our partners were this good.
What do you like best?
We've worked with several such companies, and from the first phone call I knew they were different. The level of service and experience is very high. Most importantly their level of integrity and professionalism is extraordinary.
What do you dislike?
I don't dislike anything about Cinecraft. I only wish they were able to work faster.
Jan 25, 2019
We partnered with Cinecraft to revise a lengthy technical eLearning course
What do you like best?
Dan and his entire team are amazing people. They invited me to check out their facilities and meet the team during the RFQ process and I was extremely impressed. Matt was very flexible and understanding about how we wanted things to look and feel in the course, and worked with us to find voice talent that was great - and met our budget. Matt and the rest of the team did a great job asking for clarification when needed, and coming up with creative ideas for animations and interactions as well.
What do you dislike?
Nothing! Just that I don't currently still work with them since I changed organizations.
Nov 2, 2018
Our team turns to Cinecraft when we need a high quality, innovative learning solutions.
What do you like best?
Cinecraft is a very creative, innovative and professional organization. The quality of their work sets the standards for other organizations. In addition to their innovation and creativity, they have a commitment to their clients ensuring a high satisfaction by their clients. I highly recommend them to my colleagues and others looking for services provided by Cinecraft!
What do you dislike?
Dislike? There is nothing to dislike! Cincecraft is always learning and evolving and their clients benefit from this. They are dedicated to their clients and go above and beyond to ensure customer satisfaction. What is there to dislike?
Oct 31, 2018
Working with Dan and his team is a pleasure, they get it and work quickly to produce great results
What do you like best?
I like their understanding of my product, my training needs and if they don't know something they always ask for clarity They are team players and collaborate well with the customer and client They are creative and make it very easy to work on a project with little stress The end results are always what we are looking for
What do you dislike?
I don't have anything negative to say based on my experience on the projects that we worked on with Cinecraft
Oct 31, 2018
We use CineCraft for our eLearning. We value our partnership with them.
What do you like best?
Their efficiency. They work hard for us and make us a priority. That is what matters to us
What do you dislike?
NOTHING.NOTHING.NOTHING.NOTHING.NOTHING.NOTHING.NOTHING.NOTHING.NOTHING.NOTHING.
Oct 31, 2018
Our experience with Cinecraft has felt like a true partnership and has been incredibly pleasant!
What do you like best?
The Cinecraft team's attention to detail, excellent project management skills, level of knowledge and skills, dedication, flexibility, creativity and most importantly the exceptional quality of the final products they deliver. We look forward to a continued partnership!
What do you dislike?
None. It has been a great pleasure working with Dan, Todd, Tiffany, Dave, Pat and Andy!
Oct 5, 2017
Highly professional and incredibly knowledgeable in the eLearning arena.
What do you like best?
They are fantastic at providing solutions that the client may not have necessarily thought of themselves. They are true partner who takes pride in their work. "Good enough" is simply not good enough for Cinecraft. From an idea to a fully-functioning eLearning solution, Cinecraft ensures that the client's needs are not only met, but exceeded. The responsiveness and professionalism is world class and it is truly wonderful to work with a company that you know has your best interests in mind.
What do you dislike?
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Sep 26, 2017
This team always delivers on ALL promises!
What do you like best?
Collaborating with the staff of professionals at Cinecraft Productions, Inc. was efficient and easy on my schedule. They always deliver the highest quality product with understanding that change can happen. One of the first to the eLearning world of telling stories with pictures and video in an engaging immersive way. Keep up the great work!
What do you dislike?
Proximity to Lake Erie
Sep 22, 2017
Dan and his team provide us excellent pricing, management and results.
What do you like best?
Cinecraft Productions allows my group to bring a competitive rate to the table and partner with to my clients. They know exactly what I need, how to create it and what avenues to explore to bring the most value to the table. The are in constant contact with me, manage our projects with care and precision and always produce the highest quality work. They are the only group I use anymore and they have earned our trust and business.
What do you dislike?
I can not give an answer to this question as it doesn't apply.
Sep 20, 2017
We have used Cinecrafts expertise for both video and eLearning production.
What do you like best?
The Cinecraft organization is a professional group of eLearning individuals that ensures the clients needs are always a primary concern. We appreciated their insight and experiences with other companies which helped improved the overall end user training experience. They focused on providing the best possible eLearning solution in a timely manner and on budget.
What do you dislike?
Nothing that I can think of.
Sep 20, 2017
Absolutely incredible experience working with the crew at Cinecraft!
What do you like best?
Although the entire process was outstanding, the people we worked so closely with made the project enjoyable and a great success! We worked together and hard on the design and development of some of the most outstanding elearning projects. Cinecraft listened to our needs and wants and successfully accomplished them.
What do you dislike?
It's difficult to pinpoint a dislike because the whole experience was a pleasure.