Performance Overview
Overall Rating 100%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend

Nov 29, 2019

An Excellent provider and first class service! Ticks every box required!

Overall Rating 100%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? Simon clearly has vast knowledge and experience in providing the perfect E-learning platforms that the customer requires. We use his expertise to provide a education facility which is second to none and always has the best feedback from users. This combined with his first class service makes the whole process seamless. If we have a query on a Sunday evening, Simon always responds in very good time. Will be looking to expand what we provide in the future and Simon will be our go to once again.
What do you dislike? Everything is going perfectly and if we come up with any suggestions to improve, they are immediately implemented so i have nothing but positive feedback for this fantastic company.
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John B.

Industry : Sports | Company size : 1,001-5,000 | Level : Manager | Focus : Human Resources | Experience with the company : Less than 6 months

Nov 27, 2019

Really supportive service and a very collaborative and accessible approach

Overall Rating 100%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? The process has been really easy, and communication has been regular and helpful. This is an area I had no knowledge of and Simon has supported and guided me through the process, while remaining very open to suggestions and it has been a very partnered approach. The whole process has been easy to navigate and the end results are fantastic. I can't thank the eCoach team enough!
What do you dislike? There hasn't been anything I didn't like about the process. The fact that I am based far away from the eCoach team has been no factor in getting results. Communication has been regular and the patience that Simon has shown while I've sent huge numbers of emails and content has made the whole thing a much less stressful process than I was anticipating.
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Reviewer verified by LinkedIn

Industry : Education - Primary | Company size : 11-50 | Level : Senior | Focus : Education | Experience with the company : 6-12 months

Nov 26, 2019

Great to work with. Deadlines were always met and a hands on approach when go live was announced

Overall Rating 100%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? Easy to understand language no jargon. Was walked through all the stages and all recommended changes were actioned within a time scale
What do you dislike? In all honestly there is nothing negative to say about the company and the process that I went though
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Ray E.

Industry : Sports | Company size : 51-200 | Level : Consultant | Focus : Support | Experience with the company : More than 1 year