360Learning Reviews & Ratings 2023

Read 360Learning reviews and discover how other eLearning Industry community members have experienced the software.

Performance Overview
Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend

Oct 4, 2023

A simple, relevant and useful tool that we used for 3 years

Overall Rating 90%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? - the educational creation tool, very easy to use - monitoring of 36 learning teams, very relevant - the mobile application, very intuitive for users
What do you dislike? updates which are a little too frequent and which require us to modify our communication media and the tutorials that we create for our users
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Maureen D.

Industry : Transportation/Trucking/Railroad | Company size : 1-10 | Level : Manager | Focus : Education | Experience using the software : More than 1 year as Administrator

Sep 26, 2023

Effective, efficient platform with advanced capabilities to make education interesting and easy!

Overall Rating 91%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Very good reporting tools, with options for custom fields in reports and automated timely reports Very easy to use content creation tool with archive of all learning materials for reference/future course development
What do you dislike? One thing I can suggest is add customizability during self-registration to more automatically organize learners in groups, instead of manually assigning custom fields to each user after they register.
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Reviewer verified by LinkedIn

Industry : Pharmaceuticals | Company size : 1-10 | Level : Consultant | Focus : Education | Experience using the software : Less than 6 months as Administrator

Sep 18, 2023

An effective platform to get engagement from your learners.

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I really appreciated the interactivity options and the multitude of learning activities offered. the reporting tools are very good too
What do you dislike? I less appreciated the triple management: modules, courses and sessions. it requires organization and regular attention
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Reviewer verified by LinkedIn

Industry : Management Consulting | Company size : 51-200 | Level : Director | Focus : Consulting | Experience using the software : More than 1 year as Administrator

Aug 18, 2023

360 learning is a user-friendly, easy to use and administrate LMS, the best I have used so far!

Overall Rating 86%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? - collaborative learning - an easy-to-use content creation tool that allows technical experts (and definitely not trainers) to distribute content easily - the globalization tool, very useful for translation within an international company - SSO connection - Teams integration
What do you dislike? The LMS is very functional. For me the main point to improve would be the reporting part in order to obtain personalized PDF reports.
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Karen P.

Industry : Automotive | Company size : 1,001-5,000 | Level : Manager | Focus : Human Resources | Experience using the software : 6-12 months as Administrator, Member of the deployment/customization team

Aug 4, 2023

It's great not to have to travel to learn. I can quickly learn a whole range of subjects!

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The platform is intuitive and easy to use. I can easily go on it and train myself on the topic addressed by my manager. Sometimes I use the mobil app as well.
What do you dislike? Nothing! For my use, 360Learning is greatm I would recommend it to all of my colleagues and friends.
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Reviewer verified by LinkedIn

Industry : Food & Beverages | Company size : 10,000+ | Level : Manager | Focus : Human Resources | Experience using the software : Less than 6 months as User

Aug 2, 2023

The tool is simple and rich. Allowing me to respond to all my use cases

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The simplicity to create course and the easy access to statistics and follow-up of learner learning
What do you dislike? I have no negative point to indicate. This tool is a real plus for our organization
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Reviewer verified by LinkedIn

Industry : Real Estate | Company size : 501-1,000 | Level : Manager | Focus : Human Resources | Experience using the software : More than 1 year as Administrator

Jul 10, 2023

useful, easy to deal with, customer service present

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The elearning before using the platform to get to know it the assistance is very present and helpful it is easy to use it
What do you dislike? There's nothing i can complain about and the obligation to write something down here is unncessary, truly
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Reviewer verified by LinkedIn

Industry : Business Supplies and Equipment | Company size : 11-50 | Level : Manager | Focus : Education | Experience using the software : More than 1 year as Administrator

Jul 6, 2023

Smooth Implementation and Great Support from the team!

Overall Rating 81%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? We can onboard employees much quicker and allow them the time they need for their learning style. The platform is intuitive and easy to navigate. Customer Success Partners are reactive, engaged and patient. I really like the Engagement Academy to help get me started as the admin for the platform.
What do you dislike? You can create basic content within the platform, but more sophisticated, flashy content development requires external tools/licenses, i.e. Genially. I found learning the platform a little overwhelming and somewhat confusing at times.
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Marie S.

Industry : Hospitality | Company size : 1,001-5,000 | Level : Manager | Focus : Human Resources | Experience using the software : 6-12 months as Administrator, Member of the deployment/customization team

Jun 29, 2023

I think it's a product that always improving and is trying to break the mould of traditional LMS's

Overall Rating 69%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like the broad range of functionality of the product. There are constantly new features being added and they're features that actually make your life easier as an L&D professional/ owner of the platform. Additionally the people who work at 360Learning are passionate about making a great product to use and I have faith that it will only continue to get better and better.
What do you dislike? It's definitely one of the more complicated Learning Management Systems that I've used and some learners don't always have the most seamless experience with it, especially those that maybe aren't as tech savvy. I think once you've used it for a while, it becomes more simple however, there's definitely a learning curve with it.
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Danielle H.

Industry : Financial Services | Company size : 51-200 | Level : Senior | Focus : Human Resources | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team

Jun 28, 2023

easy to use and follow my team....................

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? As a team manager, I can easily monitor the progress of all the users and give a boost to the slowest. I love it!
What do you dislike? I am satisfied with the product, I have no dislike but improvement is always somewhere
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Reviewer verified by LinkedIn

Industry : Food & Beverages | Company size : 10,000+ | Level : Manager | Focus : Finance | Experience using the software : Less than 6 months as User

Jun 28, 2023

The ergonomics are nice and easy to use I recommend

Overall Rating 83%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The support of the customer success manager is very good, really important for me and the new customiszation possibilities
What do you dislike? Dashboard statistics, may not be advanced enough and I would like faster access. The reporting can be improved
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Reviewer verified by LinkedIn

Industry : Human Resources | Company size : 51-200 | Level : Senior | Focus : Business Development | Experience using the software : 6-12 months as User, Administrator

Jun 27, 2023

Fantastic Learning and Development tool for all employees of our business

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The ability to see statistics and review how our team are doing on the courses and pathways. We love that we can add quizzes to all of the learning courses so that our users can show us how they have taken to the content. We also really enjoy the projects portal, and how easy the site is the navigate and understand.
What do you dislike? there aren't many as its been a fantastic learning tool for us, however it would be great to make categorising courses a bit easier for groups.
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Anna S.

Industry : Retail | Company size : 201-500 | Level : Consultant | Focus : Information Technology | Experience using the software : 6-12 months as User

Jun 26, 2023

Interactive learning platform for an easy exchange of knowledge.

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? - easy to unterstand - interactive Design - makes fun to create content - anyone can create content - good customer support
What do you dislike? Not much I don't like about the platform. It suits very well our requirements and is easy to work with.
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Reviewer verified by LinkedIn

Industry : Information Technology and Services | Company size : 201-500 | Level : Senior | Focus : Human Resources | Experience using the software : 6-12 months as Administrator

Jun 23, 2023

Very useful and helpful to use on a regular basis or more

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Very easy to use and to get help with technical questions that we, as a team, find challenging.
What do you dislike? Not much is disliked. I don't use it too often to be able to notice something disfunctional but overall, the service is very good and helpful. Getting a video call to het even more help is very quick and good !
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Reviewer verified by LinkedIn

Industry : Consumer Services | Company size : 1-10 | Level : Intern | Focus : Media and Communication | Experience using the software : Less than 6 months as Administrator

Jun 22, 2023

It's so easy to use. And the support respond very fast

Overall Rating 84%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The plateform and the application is so good looking, so it makes the learning easier
What do you dislike? The coment takes lot of space. Also when I use Genially the bouton to past to another page is so small
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Ibtissame A.

Industry : Music | Company size : 51-200 | Level : Trainee | Focus : Sales | Experience using the software : 6-12 months as Administrator

Jun 22, 2023

It is a good software for learn with differents trainings

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I prefer on this plateforme creation tool is verry good option for personalize training and propose a interactive training
What do you dislike? I don't like a leaderboard beaucause i think is not necessary on this software and for the collaborators we have a differents and concurrence
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Alexandre D.

Industry : Leisure, Travel & Tourism | Company size : 1,001-5,000 | Level : Intern | Focus : Human Resources | Experience using the software : More than 1 year as User, Administrator

Jun 22, 2023

We have been using 360 Learning for a year and we are very satisfied with it.

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The platform is easy to use, the users love it and can learn at their own pace. Content creation is very easy and allows us to share and transfer knowledge internally. Great tool, we recommend it!
What do you dislike? Nothing in particular displeases me, I just wish that 360learning offered already established training modules on the platform.
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Anthony D.

Industry : Marketing and Advertising | Company size : 1,001-5,000 | Level : Director | Focus : Human Resources | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Jun 21, 2023

Great LMS with an even greater support staff and customer success team

Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The technical support staff and customer success team at 360Learning have been exceptional in their service. Their depth of knowledge, rapid response and dedication to customer satisfaction have transformed our learning experience. From troubleshooting technical issues to providing personalised guidance, their professionalism and commitment to our success has been commendable, making them invaluable partners in our journey.
What do you dislike? Allowing users to personalize the appearance and layout of their landing page would greatly enhance the user experience and enable us to create a more tailored and branded learning environment. By providing this level of flexibility, 360Learning can further empower users to create engaging and immersive learning experiences that align with their unique needs and branding requirements.
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Lukas R.

Industry : Staffing and Recruiting | Company size : 51-200 | Level : Manager | Focus : Education | Experience using the software : 6-12 months as Administrator, Member of the deployment/customization team

Jun 20, 2023

360Learning is an intuitive and easy to use tool for learners and creators

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like the variety of its functions and the fact that it is easy to use. It is a perfect tool to easily create, manage & track learning activities for customers, partners & employees.
What do you dislike? I must admit that there is nothing that I dislike on the learning platform.
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Reviewer verified by LinkedIn

Industry : Industrial Automation | Company size : 1,001-5,000 | Level : Consultant | Focus : Sales | Experience using the software : More than 1 year as Administrator

Jun 19, 2023

Ergonomic with advanced functionalities (AI authoring)

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The quality of the services, the help, the ergonomic platform, the usage of the forum and the capacity to listen our needs and found a solution
What do you dislike? Some small displays are a little difficult to find and the creation of report can be improved (aggregation, ...)
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Jean Michel S.

Industry : Computer Software | Company size : 51-200 | Level : Director | Focus : Education | Experience using the software : More than 1 year as Administrator

Jun 19, 2023

My experience with this LMS has been nothing short of fantastic.

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? My experience with this LMS has been nothing short of fantastic. It provides a seamless experience for creating content and engaging in training. The support and guidance provided are available, responsive and effective. Moreover, the LMS receives regular updates, which allow us to adapt our content for the best of our learners and creators.
What do you dislike? However, I must mention a minor inconvenience. Some updates can be quite substantial and require a radical shift in how our content creators engage with the platform in order to stay up to date. Yet, I genuinely believe that these updates are beneficial in the long run as they also allow us to update and positively evolve our training programs. This way, we progress in our educational offerings and never remain stuck in outdated models.
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Reviewer verified by LinkedIn

Industry : Elearning | Company size : 11-50 | Level : Manager | Focus : Engineering | Experience using the software : 6-12 months as Administrator

Jun 16, 2023

Revolutionised our business's L&D experience!!!!!!

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? 360 are constantly evolving and creating even more solutions and functions that make creating, delivering, implementing and monitoring learning content an absolute breeze. Collecting and analysing learner data is user friendly- even for me who doesn't have any prior data analysis experience. Really can't recommend 360 enough if you're looking for an L&D solution that does it all.
What do you dislike? Honestly I have not a bad word to say. Keep doing what you're doing, no idea how our projects would move ahead without you!
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Reviewer verified by LinkedIn

Industry : Apparel & Fashion | Company size : 201-500 | Level : Senior | Focus : Creative | Experience using the software : More than 1 year as Administrator

Jun 16, 2023

A complete LMS solution to switch in digital learning

Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? We appreciate the ease of use, the learner administration functionalities and the possibilities of connections with other IT systems. Regular updates are a big +
What do you dislike? The LMS environment changes regularly, but is that a disadvantage? The general design of the LMS might be modernized.
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Reviewer verified by LinkedIn

Industry : Real Estate | Company size : 1-10 | Level : Manager | Focus : Education | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Jun 15, 2023

360Learning is a user-friendly and easy-to-learn LMS.

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? While there is more functionality that we haven't explored yet, it was incredibly easy to begin setting up courses. I like that you can create content directly within the platform. Our Success Manager is very hands-on and responsive.
What do you dislike? Not much - 360Learning meets all our needs and we get great feedback from learners. An option to set per-course deadlines within a Learning Program would be great.
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Sydney D.

Industry : Staffing and Recruiting | Company size : 201-500 | Level : Manager | Focus : Human Resources | Experience using the software : 6-12 months as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Jun 15, 2023

A meaningful and easy-to-use LMS for a personalized and unique learning experience.

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I have had a wonderful experience with 360Learning, as it is incredibly user-friendly for both content creation and accessing courses and training. The platform's timely updates make it dynamic and cutting-edge, ensuring it stays ahead of the curve. Additionally, the support and guidance provided are readily available and highly effective.
What do you dislike? However, it is worth noting one minor drawback. Some updates can be substantial and require several days or even months to implement fully, resulting in transitional periods that may temporarily slow down content creation and create uncertainty regarding which tools to use. Nevertheless, these updates ultimately work in our favor, continually enhancing the platform's flexibility and enabling us to provide modern and increasingly personalized training for our learners.
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Reviewer verified by LinkedIn

Industry : Sports | Company size : 11-50 | Level : Trainee | Focus : Engineering | Experience using the software : 6-12 months as Administrator, Member of the deployment/customization team, Member of the procurement team

Jun 14, 2023

Great LMS for small-medium businesses to formalize their learning programmes

Overall Rating 90%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Intuitive and simple to create contact. Support is quick and clear and the knowledge base answers most questions I have. The platform is visually interesting and it is simple to create engaging content, or import/embed content from external sources. The Engagement Academy is a wealth of information, not just about the platform but about training best practices. I also really appreciate the company's philosophy and approach to L&D, and how they empower L&D professionals.
What do you dislike? Reporting is cumbersome at times and I need to export and manually verify data related to Open Questions. There have been improvements in this area, but there is a lot more that can be done. It can be difficult for the learners to understand when trainings are due as dynamic dates are displayed instead of specific dates (e.g. due in 1 week). Open Questions are great for assessing complex skills, but it is hard to track marking and provide visibility to both managers & instructors.
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Reviewer verified by LinkedIn

Industry : Accounting | Company size : 51-200 | Level : Senior | Focus : Education | Experience using the software : 6-12 months as Administrator, Member of the deployment/customization team, Member of the procurement team

Jun 14, 2023

Using an LMS for our training content and videos has been a game changer.

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The ease of creating courses and learning paths. We were able to upload documents and videos very easily.
What do you dislike? The reporting options are slightly limited to what we were expecting. 360 is always updating this area with better reporting features.
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Laura H.

Industry : Insurance | Company size : 501-1,000 | Level : Director | Focus : Education | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team, Member of the procurement team

Jun 13, 2023

Great service that provided exactly what we needed with dedicated customer support

Overall Rating 86%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Lot of assessment types and layouts Good user interface Useful KPIs Very prompt customer support that helped answer all our questions
What do you dislike? Some unnecessary features that cannot be disabled. For instance, the discussion boards were found to be too repetitive.
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Reviewer verified by LinkedIn

Industry : Hospital & Health Care | Company size : 201-500 | Level : Entry | Focus : Research | Experience using the software : Less than 6 months as Administrator, Member of the deployment/customization team

Jun 12, 2023

A great platform for creating a collaborative learning culture

Overall Rating 80%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? How easy it is for any user to create contents on the platform. The course elements and the integration with other tools make it quick and simple for anyone to create good quality content which can be easily shared with the relevant audience. The ease of use of 360Learning makes it simple for our SME's to create content and share with their colleagues. 360Learning follow their development roadmap without fail and every 2 weeks we get new features which makes it an exciting tool to work with.
What do you dislike? Some administrative functionality, especially around reporting could do with being extended and simplified. 360Learning is a platform in evolution and I am sure that the more complex admin functionality is just around the corner.
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Marzia E. — Business Systems Trainer at DMH Stallard LLP

Industry : Computer Software | Company size : 201-500 | Level : Manager | Focus : Education | Experience using the software : 6-12 months as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Jun 12, 2023

It is a good stystem but lacks some of the dynamic funtions to make it great.

Overall Rating 76%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It is easy to get started with. For basic use, it takes almost no training and most elements are self-explanatory. Our account manager is great. She is knowledgeable and always willing to help.
What do you dislike? Biggets weak point is the stats and reporting. I think the statistics are quite basic. There are no dynamic stats and it takes some work to calculate the advance stats manually. More dynamic evaluations/ questions would be useful. Drag-and-drop questions would be great. Being able to define an area in an image or selecting multiple areas in an image would be great. Having an asymmetrical linker question would be useful as well.
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Ariel A.

Industry : Hospitality | Company size : 501-1,000 | Level : Senior | Focus : Education | Experience using the software : More than 1 year as Administrator

Jun 12, 2023

Intuitive and well designed Learning Platform with a major focus on customer centricity.

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The design of the platform and user-friendliness. The Customer Service & Support is second to none which is why we decided to stick to 360.
What do you dislike? I haven't come across any (dis-)functionalities or situations that I didn't like. The support team is always eager to give the user the best experience possible.
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Reviewer verified by LinkedIn

Industry : Health, Wellness and Fitness | Company size : 10,000+ | Level : Entry | Focus : Human Resources | Experience using the software : 6-12 months as User, Administrator, Member of the deployment/customization team

Jun 8, 2023

User-friendly, ability to be creative and collaborative.

Overall Rating 92%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I can create learning paths that are creative, contain opportunities on each learning item for learner interaction, and that can be altered and edited with ease. My learners have varied comfort and skills with technology; having ways to easily bring in videos, cheat sheets, and visuals has helped immensely!
What do you dislike? The only thing (which isn't exclusive to 360Learning) is the additional learning courses (through OpenSesame) are expensive to purchase.
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Reviewer verified by LinkedIn

Industry : Wholesale | Company size : 51-200 | Level : Manager | Focus : Education | Experience using the software : Less than 6 months as Administrator

Jun 8, 2023

The appropriate solution for fostering collaborative learning

Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? 360Learning offers a user-friendly experience that simplifies content creation and sharing with peers. As an administrator, I value the analytics provided, allowing me to easily track the training progress of the organization at a glance.
What do you dislike? The capabilities for scheduling automated reminders may be somewhat limited. However, there have been notable product improvements in this aspect, which is truly impressive.
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Catalina B.

Industry : Financial Services | Company size : 201-500 | Level : Senior | Focus : Human Resources | Experience using the software : 6-12 months as Administrator

Jun 7, 2023

It's a great platform for organizing learning content!

Overall Rating 87%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The service is fantastic. The customer support team is prompt and helpful. Our Customer Success Partner Hannah has been amazing at helping us get the most out of the platform to achieve our goals.
What do you dislike? I wish there were better tools for content creation. Currently, I use a different tool to create content - that means any time I make changes to my courses, I have to re-upload them to 360Learning, which can be cumbersome.
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Leonela M.

Industry : Real Estate | Company size : 51-200 | Level : Entry | Focus : Operations | Experience using the software : More than 1 year as Administrator

Jun 7, 2023

Very easy to get started and very good support, solution offering many possibilities

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like the ease of use from the administrator's point of view but also a learner. The follow-up and responsiveness of support services is very effective
What do you dislike? The downloading of training certificates should be improved, and all those of a session should be able to be downloaded at once.
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Frédéric M.

Industry : Biotechnology | Company size : 1-10 | Level : Director | Focus : Program and Project Management | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team, Member of the procurement team

Jun 6, 2023

Innovative, easy-to-use, and always looking to add value to the partnership

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I really love the service that comes along with the software. Don't get me wrong, 360 has ALL the bells and whistles that were important to myself and my team, but I very much feel that the 360Learning team cares about my company and the platform's success for our context.
What do you dislike? There are some things that are on the roadmap that I'd love to have now. E.g. assigning groups to learnings can be cumbersome at times, but there's already a resolution for that coming down the pike. I would love to have a bit more control about password resets, as well, but the benefits greatly outweigh the very few drawbacks.
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Miranda A.

Industry : Health, Wellness and Fitness | Company size : 11-50 | Level : Director | Focus : Human Resources | Experience using the software : 6-12 months as Administrator, Member of the deployment/customization team, Member of the procurement team

Jun 6, 2023

Has helped improve our call center training and allowed us to be more interactive with our employees

Overall Rating 91%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? What we needed the product for was to unify our BPO training under one umbrella. 360Learning was the tool we needed to improve our business. What I like most is the ability to receive user feedback to make continued changes and improvements.
What do you dislike? The initial startup trainings were very long and time consuming. Also, the communication between our sales rep to our account manager was a bit of a struggle in the beginning.
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Rachael C.

Industry : Consumer Electronics | Company size : 501-1,000 | Level : Manager | Focus : Program and Project Management | Experience using the software : 6-12 months as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Jun 5, 2023

It revolutionized our approach learning and development

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It's easy and impactful for learners and authors! Its comprehensive features and user-friendly interface make it an exceptional tool for skill enhancement and professional development for team members and leaders. We have 4 companies and operate in over 10 Countries around the world. Ensuring that our global team members are getting the right training at the right time is no easy feat. Learning 360 allows us target meaningful training at the right time regardless of Country or Timezone.
What do you dislike? I wish I has more constructive feedback for improvement, but it's all thumbs up from our group of companies.
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Colin C.

Industry : Apparel & Fashion | Company size : 201-500 | Level : Director | Focus : Human Resources | Experience using the software : More than 1 year as Administrator

Jun 2, 2023

It's a very good tool that allows our employees to understand the basics of the business.

Overall Rating 91%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It is a playful tool, easy in terms of handling. We can add content quickly and smoothly. We can follow the progress of the learners in their respective courses.
What do you dislike? The platform does not yet provide easy access to statistics. Indeed, we sometimes need to focus on several data. For now, we have to use pivot tables to get what we need.
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Reviewer verified by LinkedIn

Industry : Human Resources | Company size : 201-500 | Level : Senior | Focus : Human Resources | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team, Member of the procurement team

Apr 20, 2023

Powerful and easy-to-use LMS platform -the handling by the trainers and the learners is fluid

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? 360Learning is easy-to-implement LMS deployment teams. The support by 360Learning is effective and close. For the staff, the handling by the trainers and the learners is fluid. The environment is user-friendly. Through this easy deployment, everyone is involved in training and can share their knowledge. For the business, the easy deployment to a large clientele makes it possible to gain in profitability while offering a modern image. Regular updates are a guarantee of quality and responsiveness
What do you dislike? Nothing to report in particular, we are satisfied with the deployment and the product.
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Gaelle V.

Industry : Public Policy | Company size : 1,001-5,000 | Level : Manager | Focus : Program and Project Management | Experience using the software : 6-12 months as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Mar 24, 2023

Innovative platform, easy to use, intuitive to learn. I highly recommend it!

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? 360 learning is the key to success! Quality content The flexible and collaborative nature of the platform
What do you dislike? I did not find any major weaknesses that stand out on the 360learning platform. The exercises can sometimes be limited depending on the needs
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Reviewer verified by LinkedIn

Industry : Elearning | Company size : 11-50 | Level : Intern | Focus : Media and Communication | Experience using the software : 6-12 months as User, Administrator

Mar 17, 2023

This LMS is great for companies with more than 1000 people

Overall Rating 85%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Easy to use Easy to create trainings Easy to publish trainings and follow up
What do you dislike? The profiles management and set up that rely on our HR software and updates once a week
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Reviewer verified by LinkedIn

Industry : Retail | Company size : 1,001-5,000 | Level : Senior | Focus : Program and Project Management | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team

Mar 15, 2023

A collaborative, easy to use LMS that empowers you to scale relevant training quickly + efficiently

Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The collaborative ethos of 360learning makes it stand out from the crowd. The Champion Solution is an amazing tool that helps scale content by actively working with actual SMEs. Encouraging alignment throughout the training cycle & ensuring the best content possible. As a company, they are transparent in their roadmap and the customer success team is always there to help. I love the simple course builder and the fact I can teach anyone in the org how to use it!
What do you dislike? As an administrator, like any LMS - it can be a lot to get your head around at first, but the customer success team is there to guide you every step of the way, and will actively help you in finding solutions to any problems you may encounter. They also have an online training academy available 24/7 for you to access -which provides instant help at any time.
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Ashley E.

Industry : Renewables & Environment | Company size : 201-500 | Level : Manager | Focus : Human Resources | Experience using the software : More than 1 year as Administrator

Mar 6, 2023

Nice approch of learning system. It brings a co-learning team spirit within the company.

Overall Rating 83%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like the services and support from 360L team. The tool is friendly user and easy to use.
What do you dislike? As per the french law, we need to have a sign off sheet that the tool didn't provide
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Asma C.

Industry : Medical Practice | Company size : 10,000+ | Level : Senior | Focus : Human Resources | Experience using the software : More than 1 year as Administrator

Mar 6, 2023

Simple and effective tool, which meets all our internal training needs

Overall Rating 91%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like the simplicity and design of the tool in general. I like that we can easily create content with a high level of performance. I love the positive feedback from HR and Quality teams using the tool
What do you dislike? I don't like the 'social' part of the tool. For our organization it is not necessary, but as it is necessarily provided with the tool we have to do with
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Jacques C.

Industry : Hospital & Health Care | Company size : 10,000+ | Level : Director | Focus : Human Resources | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Jan 18, 2023

360L is a friendly tool, very intuitive and easy to navigate.

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It is ergonomic and easy to use. Most training catalogs are compatible. The customer success partners are reactive and present. It is intuitive for the managers to track the time spent by their students. It is easy to create courses and sessions. The engagement academy is great to learn how to use the platform.
What do you dislike? You can create the content from 360learning but using external tools for content creation may require separate licenses and users/rights management...
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Reviewer verified by LinkedIn

Industry : Sports | Company size : 11-50 | Level : Manager | Focus : Human Resources | Experience using the software : 6-12 months as Administrator, Member of the deployment/customization team

Jan 16, 2023

An easy-to-use platform, taking into account requests, 360learning is an essential product now

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? We like the easy and quick integration into the company. Monitoring by the 360 ​​team. Ease of use for our employees. Management of comments and updates.
What do you dislike? Automated reports are missing but the platform is working to integrate them in the year 2023. User management can be cumbersome in the event of high turnover
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Antoine V.

Industry : Electronic Manufacturing | Company size : 51-200 | Level : Intern | Focus : Engineering | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team

Dec 29, 2022

360Learning is a user friendly platform with great functions

Overall Rating 91%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I enjoy the fact that the platform is at the same time simple to use and allows you to do complex things.
What do you dislike? At some point I felt the analysis part was not great but they improved it tremendously and its up to my standard now. I can do detailed analysis and we also use the Manager Dashboard which is convenient and simple to use in general
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Eléonore G.

Industry : Retail | Company size : 501-1,000 | Level : Manager | Focus : Support | Experience using the software : More than 1 year as User, Administrator

Dec 21, 2022

Easy way to create E-learnings and classrooms at the same time

Overall Rating 89%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Easy to create e-learning and collaborative learning. Adaptability and still evolving
What do you dislike? Complicated to manage / register external training programs followed by your employees
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Reviewer verified by LinkedIn

Industry : Accounting | Company size : 201-500 | Level : Senior | Focus : Administrative | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team

Dec 21, 2022

Easy to learn, easy to use and support team is good.

Overall Rating 99%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? it is very easy to creat content in 360L. Everyone is able to create and share knowledge. It give the opportunity to train everywhere at anytime.
What do you dislike? Could be better for following the training our employees are attendng outside 360L and get report of it.
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Reviewer verified by LinkedIn

Industry : Accounting | Company size : 201-500 | Level : Manager | Focus : Human Resources | Experience using the software : More than 1 year as Administrator

Dec 12, 2022

Good overall experience with the LMS ou 360 Learning

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? 360 Learning is a fairly easy-to-use LMS with many collaborative features. In addition, the customer service is very responsive in case of questions.
What do you dislike? I managed to use all the functions I was interested in to achieve my goals without too much difficulty. Even if you have a problem that is blocking you, the customer service is quick to react.
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Matthieu L.

Industry : Education - Higher | Company size : 11-50 | Level : Intern | Focus : Program and Project Management | Experience using the software : More than 1 year as Administrator

Nov 29, 2022

Really great LMS system which has brought our company into the 21st century

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Easy to use when building modules, the team have responded well using the app. I love the cheat sheets as I can download our blog and upload in an easy way. The different ways to answer questions and the ability to add in genially quizzes etc
What do you dislike? I hoped to have a leaderboard where the team can compete against each other. Being unable to download the modules as scorms
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Reviewer verified by LinkedIn

Industry : Retail | Company size : 51-200 | Level : Manager | Focus : Education | Experience using the software : 6-12 months as Administrator, Member of the deployment/customization team, Member of the procurement team

Nov 23, 2022

very easy to handle and manage for user who are not professional

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? setting of the platform, getting started, user friendly to create and manage the users, easy to set up
What do you dislike? I think that the customization deserves to be enriched in order to be able to be in different universes.
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Reviewer verified by LinkedIn

Industry : Insurance | Company size : 1,001-5,000 | Level : Manager | Focus : Business Development | Experience using the software : More than 1 year as Administrator

Nov 16, 2022

360Learning works really well for my projects and my clients and everyone is happy with it.

Overall Rating 89%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I love the automatisation of many tasks, especially towards my clients' users. I also like the easiness of changing our programs, videos and quizzes.
What do you dislike? It can be difficult for our clients to get a hold of all the possibilities in front of them when they want to export their data. Still, it only requires us to have a more detailed first meeting with the client while starting a training program.
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Ghizlane M.

Industry : Elearning | Company size : 11-50 | Level : Entry | Focus : Program and Project Management | Experience using the software : 6-12 months as Administrator, Member of the deployment/customization team

Nov 3, 2022

The best MLS that perfectly fits with our objectives

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Powerfull for onboarding new agents (more than 2.000 per year) and to reinforce the core competencies in a very competitive industry.
What do you dislike? Sincerely, nothing! 360Learning is perfect. By far the perfect LMS for administrators, learning engineers and users.
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Benjamin M.

Industry : Real Estate | Company size : 5,001-10,000 | Level : Senior | Focus : Research | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team

Oct 28, 2022

360Learning is an easy platform to use with lots of support

Overall Rating 92%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I find the support team at 360 the most helpful. Jesse and Savannah were accommodating and supportive throughout the launch. The platform itself is easy to navigate for our training participants. I also love that we can make documents downloadable. We've streamlined communication with our training participants using programs and paths on the platform.
What do you dislike? I found learning the platform overwhelming and a bit confusing at times. All the information was helpful, but there were a lot of emails, passwords, and websites to remember.
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Reviewer verified by LinkedIn

Industry : Hospital & Health Care | Company size : 1-10 | Level : Entry | Focus : Administrative | Experience using the software : 6-12 months as Administrator

Oct 17, 2022

I think this is a great platform, I really would like to use it more often in my daily routine.

Overall Rating 99%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The Engagement Academy is really great The staff (Claire Larsonneur) is really great and she answers all my questions
What do you dislike? Nothing , I just would like to get more time to use the platform in my daily routine in order to give more inputs on Customer Satisfaction
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Reviewer verified by LinkedIn

Industry : Automotive | Company size : 5,001-10,000 | Level : Manager | Focus : Program and Project Management | Experience using the software : 6-12 months as Administrator

Oct 14, 2022

360 Learning is user-friendly, modern, collaborative platform. A good tool to develop skills.

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? What I appreciate the most is that the platform is really easy to use, so it doesn't need a big onboarding of trainees
What do you dislike? Dashboard and reports for administrators needed to be reworked, but now it is much more better
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Reviewer verified by LinkedIn

Industry : Retail | Company size : 1,001-5,000 | Level : Director | Focus : Human Resources | Experience using the software : More than 1 year as Administrator

Oct 5, 2022

easy to use and responsive support the software allows easy and fast creation of courses

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? speed of creation of modules and use of various tools ! easy to use for learners: Application and offline use.
What do you dislike? Rework of reporting to meet our needs in terms of indicators (KPI Needs). I have to cross-reference the information to obtain refined kpi.
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Reviewer verified by LinkedIn

Industry : Facilities Services | Company size : 5,001-10,000 | Level : Senior | Focus : Human Resources | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Oct 3, 2022

Great software with an amazing support team and lovely interface

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? - Easy and simple content management - User interactivity & engagement - Friendly and efficient support - Modern and user-friendly design
What do you dislike? - Platform management may be tricky for big or complex organisations - Reporting and dashboard are good, but sometimes hard to manage
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Reviewer verified by LinkedIn

Industry : Hospital & Health Care | Company size : 10,000+ | Level : Senior | Focus : Human Resources | Experience using the software : More than 1 year as Administrator

Oct 3, 2022

The 360° learning teams have supported us in optimizing our training paths.

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? All of the features allow for fluid and participatory interactions internally. They also allow you to create dynamic training modules very easily. The coaching module allows the creation of user-side videos that can be very interesting both in onboarding and in the assessment of skills and knowledge
What do you dislike? Being satisfied with the product and the support, I have no dislike. I would like to have more time to animate the platofrm
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Olivia G.

Industry : Financial Services | Company size : 51-200 | Level : Manager | Focus : Human Resources | Experience using the software : More than 1 year as Administrator

Sep 30, 2022

Very easy to use. Easy to create interactive modules.

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Very easy to use. Easy to create interactive modules and also to create sessions and courses. The session templates are very useful for creating sessions. Reporting and follow-up are easy.
What do you dislike? Many features are very good. I think 360 should develop the paths a bit more, and the ability to create videos by integrating the ability to edit directly in 360. What also needs to be developed is that the videos created can be exported.
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Reviewer verified by LinkedIn

Industry : Automotive | Company size : 1,001-5,000 | Level : Manager | Focus : Human Resources | Experience using the software : More than 1 year as Administrator

Sep 28, 2022

A really good LMS provider and people listening to my needs

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The ease of administration enabling to free up time for creating content. The automation of email and certificate. The user-friendly environment for learners and admin
What do you dislike? I am sometimes experiencing slowness when loading admin pages. I also think it would be nice to be able to access some of the premium function for free. If you can't test, you can't know what's good for you.
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Clément M.

Industry : Information Technology and Services | Company size : 201-500 | Level : Consultant | Focus : Education | Experience using the software : More than 1 year as Administrator

Sep 27, 2022

Very good platform on the market. Great sales and support teams

Overall Rating 85%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? 360L is a multi-cultural organization that not only provides a complete solution, but also offers its clients and partners a comprehensive understanding of how to implement and support your learning program. It has an important and powerful communication tool that facilitates interaction. 360L is constantly improving and adapting new results that go beyond the standard solutions on the market. I would like to emphasize the professionalism of the teams and their commitment.
What do you dislike? Getting to grips with the tool is not necessarily easy at first, but the support and listening skills of the teams are invaluable.
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Sophie K.

Industry : Packaging and Containers | Company size : 1,001-5,000 | Level : Senior | Focus : Human Resources | Experience using the software : More than 1 year as Member of the deployment/customization team

Sep 22, 2022

Strong software I am happy to use on a daily basis

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? How easy it is to use the sotfware, to get data from it, and to navigate on the UX. I am strong advocate of 360.
What do you dislike? To be honest, nothing. I have good people at my company taking care of my adoption, so nothing again
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Reviewer verified by LinkedIn

Industry : Information Services | Company size : 201-500 | Level : Manager | Focus : Sales | Experience using the software : More than 1 year as User

Sep 22, 2022

An effective LXP with a full range of features for all training roles: engaging and collaborative!

Overall Rating 91%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? 360 Learning provides all the expected functionalities for all roles: for learners, an intuitive interface and mobile app, social network type feeds, for authors, simple integration of content including external content and blended devices, and for the administrator, simplified processes. The platform, truly scalable, accompanies the growth of learning projects with advanced features at the administrator's fingertips. In short, it is perfectly adapted to our training era!
What do you dislike? Some specific needs could be integrated to improve the design of the learning plans such as but with the company's growth, I'll guess they be in the road map if it's not already the case!
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Anne M.

Industry : Glass, Ceramics & Concrete | Company size : 201-500 | Level : Consultant | Focus : Education | Experience using the software : 6-12 months as Administrator, Member of the deployment/customization team, Member of the procurement team

Sep 21, 2022

Thanks to 360Learning, I was able to give my opinion on training content very simply

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I used 360Learning as a reviewer, it was super easy to use. I was able to leave comments and make the content evolve. I liked the collaborative part The support provided was very professional
What do you dislike? Today I still have no feedback on the improvements to expect. I m waiting to see the the new feature called "Path"
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Gaëtan G.

Industry : Accounting | Company size : 201-500 | Level : Senior | Focus : Sales | Experience using the software : 6-12 months as User

Sep 20, 2022

A great learning tool, easy to use and all in one for both user and admin

Overall Rating 88%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The module creation section, no need for help, easy to use and custom, upload videos / photos and qcm ! A great experience
What do you dislike? I feel sometimes confused when looking for a specific module, there is 2 search bars, with a differenciation of academys and videos.. could be better on this one maybe !
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Alban L.

Industry : Information Technology and Services | Company size : 201-500 | Level : Senior | Focus : Sales | Experience using the software : 6-12 months as User, Administrator

Sep 19, 2022

Ergonomic, user-friendly, easy to use and administer

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The homepage is dynamic and makes the content easily accessible. The paths allow you to create free paths while guiding the learner. The administration is very easy !
What do you dislike? Statistics can be improved : a nice redesign is being done for the manager dashboards and group dashboards. A consolidated view of active users for all groups would be a plus.
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Reviewer verified by LinkedIn

Industry : Logistics and Supply Chain | Company size : 501-1,000 | Level : Manager | Focus : Product Management | Experience using the software : More than 1 year as Administrator

Sep 15, 2022

Amazing platform that enables users to quickly create training coursess

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Authoring tool Services oriented Customers oriented Fast answer in case of questions or doudt
What do you dislike? Regular platform evolution to meet the needs of the clients is a fantastic idea, but it takes time to become used to the new features.
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Reviewer verified by LinkedIn

Industry : Leisure, Travel & Tourism | Company size : 10,000+ | Level : Director | Focus : Human Resources | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team

Sep 14, 2022

360learning is an intuitive, user-friendly and scalable platform!

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? 360learning is a very ergonomic and intuitive platform. The Customer Service, the CSP and Support Service are very reactives and attentives. We can tell them about our problems and our requests. The platform is updated according to the needs most requested by the customers. This platform is adaptable by the many features it offers. It can answer different problems. It's easy to create training content and courses. Updates provide new features and experiences for our learners.
What do you dislike? The platform is constantly evolving. Despite the communications on the subject, it's necessary to take the time to follow all the updates in order not to lose track (especially concerning the ergonomics).
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Sabrina M.

Industry : Human Resources | Company size : 1,001-5,000 | Level : Senior | Focus : Program and Project Management | Experience using the software : More than 1 year as Administrator

Sep 13, 2022

360Learning is a great Learning platform.It allows anyone to create content easily in colaboration.

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? In term of functionality; i like that it give the ability for anyone to share ; whether it is a comment or an expertise. The support team is genuinely great! They always answer my questions really fast and never let me with any doubt. They have at heart to better improve the platform and make it a remarkable place to learn and create. They take into account your advices to constantly improve and undoubtedly develop a better Learning platform and we get updates as we go.
What do you dislike? As for anything 360Learning as room for improvement and growth. Most of the advices have paid off, but there are, nevertheless, some parts that in my personal opinion could be improved to make it 100% userfriendly.
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Reviewer verified by LinkedIn

Industry : Information Technology and Services | Company size : 1,001-5,000 | Level : Entry | Focus : Education | Experience using the software : 6-12 months as User, Administrator, Member of the deployment/customization team

Sep 12, 2022

360Learning is easy to set up, implement, and track statistics for internal and external use.

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I love 360Learning's ease of setup to turn content into courses/programs in very little time. The instantaneous feedback icons and forum chatting functions also quickly allow users to interact with instructors and admins. Exporting statistics can be done easily on a large or small scale. Support has been great, and any requests for improvement are passed on to development in a timely manner.
What do you dislike? Honestly, there are only minor things that I find bothersome with the platform. Group hierarchy management is better managed outside the platform at press time. Most of the time, Support is able to help me find a way to get close to what I want to do, and if not, it gets passed on to development for future consideration.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Mining & Metals | Company size : 501-1,000 | Level : Senior | Focus : Business Development | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team

Sep 6, 2022

It's an effective and easy to use LMS, especially for group learning.

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like the building-block style of content creation. The fact that multiple program sessions all funnel back to a singular program template or that you can pull reports in a variety of different ways at the course/program level is very helpful from an analytics standpoint as well. It's also great at limiting who can view what type of content thanks to the robust group hierarchies.
What do you dislike? I would like more customization options around things like due dates. For instance, when setting a "deadline" for program sessions, it's unclear whether this is a due date for users and all progress is lost as soon as the session expires/closes. It's these little "growing pains" that hinder the platform's functionality a bit as it evolves.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Automotive | Company size : 1,001-5,000 | Level : Senior | Focus : Human Resources | Experience using the software : More than 1 year as Administrator

Sep 5, 2022

The platform is easy to handle and powerful and the team is very available

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Be able to create different content directly from the platform (video, tutorial...) and have a complete reporting included
What do you dislike? For the moment I don't have any particular point to make about what I like least, the whole platform and its use suits me well so
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Reviewer verified by LinkedIn

Industry : Consumer Goods | Company size : 201-500 | Level : Manager | Focus : Operations | Experience using the software : 6-12 months as Administrator

Aug 25, 2022

Allowed us to Scale Enablement in Unprecedented Times

Overall Rating 88%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? 360Learning has provided a platform for all of those who are dedicated to developing a culture of learning. It is a dynamic solution that not only makes training rollouts easier but teaches US how to build engaging and impactful content. In the past 6 months, we have utilized 360Learning to deliver sales enablement campaigns, onboarding programs, university-style lectures, and compliance programs all while keeping our employees engaged with short, bursty content and interactive learning tools.
What do you dislike? We are anxiously awaiting a new feature launch that will provide us a bit more flexibility in how we deliver our learning programs. We build content for many diverse stakeholders, including those who would like us to make a program mandatory BUT flexible in the sequence of the courses. We have full confidence that there is a path to that functionality (pun intended), so we're excited to see what the 360Learning team has up their sleeves.
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Alexis B.

Industry : Logistics and Supply Chain | Company size : 1,001-5,000 | Level : Manager | Focus : Program and Project Management | Experience using the software : More than 1 year as Administrator

Aug 25, 2022

Easy-to-use LMS that makes onboarding scalable and repeatable

Overall Rating 90%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like how easy it is to create and update courses, as well as how scalable it has made our onboarding program. It saves me a ton of time, being able to assign onboarding in a few minutes.
What do you dislike? I wish there was a "user" preview or a "view as" functionality – as an admin, I'd like to be able to preview how certain programs or catalogs look for users.
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Reviewer verified by LinkedIn

Industry : Computer Software | Company size : 1,001-5,000 | Level : Senior | Focus : Sales | Experience using the software : 6-12 months as User, Administrator

Aug 24, 2022

360Learning is one of the easiest platforms I've used and implemented

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? This was our first LMS and the implementation was so much easier than I anticipated. 360 provided so much assistance through their customer success and solutions teams as training to help you get comfortable with the platform. It was important to me to find a platform that made everyone feel like they were learning together regardless of where they were located. The collaboration elements of 360 make it easy for learners to engage and learn from one another.
What do you dislike? The only downside is that 360 may not be as advanced in certain features compared to other platforms, but they're actively working towards improving the platform and are always open to receiving feedback on current or potential new features. Many of the requests I have made are coming soon or being planned for future updates. It's great to work with a company that truly cares about what its customers think, actively solicits feedback and utilizes the feedback to make improvements.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Electronic Manufacturing | Company size : 501-1,000 | Level : Manager | Focus : Human Resources | Experience using the software : 6-12 months as Administrator, Member of the deployment/customization team, Member of the procurement team

Aug 24, 2022

360Learning is easy to use, helping us track learning!

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I love the forum in 360Learning. It's quick and helpful to keep content updated.
What do you dislike? The content editor is pretty simple. It would be great to have better content design options.
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Kelly C.

Industry : Computer Software | Company size : 1,001-5,000 | Level : Entry | Focus : Program and Project Management | Experience using the software : 6-12 months as Administrator

Aug 17, 2022

New era of digital pedagogy, easy to use, with a great support team

Overall Rating 68%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The responsiveness of support when needed. The Engagement Academy which allows us to improve our knowledge of the platform. An original and intuitive platform that allows better management of trainees. The self register link that will help us a lot to give more users on our training plateforme
What do you dislike? The management of users from one group to another could be improved. the way to create a training session: you can modified your settings before the end of the session, so you have to close the session, modify the setting you want, and recreate a new session. You can't block the number of users with le self register link, we want to control the access.
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Reviewer verified by LinkedIn

Industry : Computer Hardware | Company size : 201-500 | Level : Owner | Focus : Education | Experience using the software : Less than 6 months as Administrator

Aug 12, 2022

Great elearning platform for professional education

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The large panel of functionnalities, the ability to manage individuals and groups, the technical support
What do you dislike? The group functionality could be enhanced to propose subgroups, the interface is userfriendly but graphics could be modernised
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Reviewer verified by LinkedIn

Industry : Elearning | Company size : 11-50 | Level : Director | Focus : Education | Experience using the software : 6-12 months as User

Aug 9, 2022

360Learning: a learner-centric & collaborative LMS whilst being administrator friendly!

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Getting started is simple and the platform has a truly documented knowledge base that answers many usability questions (and if it doesn't the experts on the support team are always available to help quickly.) This LMS has functionalities for deploying training in environments with complex architectures, offers very fine statistics on the follow-up of learners and proposes a collaborative learning philosophy that is very much appreciated by learners.
What do you dislike? The LMS could offer new native gamification modalities to make learning even more interactive. A small negative note on the cumbersome process of duplicating courses and programs.
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Camille P.

Industry : Elearning | Company size : 11-50 | Level : Senior | Focus : Creative | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team

Aug 8, 2022

360Learning makes it easy for Subject Matter Experts to train your staff!

Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Our organization trains large groups of staff in the summer, before the launch of the school year. Historically, when staff were hired after we hosted the trainings, there wasn't a mechanism for catching those folks up. Thanks to 360 Learning a staff who starts any time - on the first day of summer PD, the first day of school, or even the 60th day of school - can get caught up on all our essential trainings!
What do you dislike? There are a few more rigid features that sometimes trip up our less experienced authors, coaches, and instructors. For example, if a program session ends before someone has completed the courses, there's no turning it back on! We've learned most of the features now - and have increased training/support for folks - but they tripped us up a lot at the start!
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Richel R.

Industry : Education - Secondary | Company size : 10,000+ | Level : Director | Focus : Program and Project Management | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team

Jul 25, 2022

It is a great LMS, the best I have tested. Simple, and the end user view is super nice.

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like the interface a lot, but definitely, the help we are getting from the 360learning is the strongest argument in favor of the brand. And obviously, we chose it because the functional coverage is very wide.
What do you dislike? Probably the language management for end users, it is not awful, but it can be improved.
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Raphaël B.

Industry : Information Technology and Services | Company size : 51-200 | Level : Senior | Focus : Product Management | Experience using the software : More than 1 year as Administrator

Jul 25, 2022

Great software, great teams! A successful first LMS onboarding for our company! I'd recommend it!

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The onboarding of the tool (being a company that did not have a previous LMS) was very easy, it is user-friendly and we've had good feedback from our users so far! The teams have been great, support is efficient and fast to answer queries. I would definitely recommend using it.
What do you dislike? So far, we've had very few difficulties with it. It took some time to learn the "language" and architecture (groups, paths, etc...) but their e-learning was really impressive and helped us to learn it fast!
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Reviewer verified by LinkedIn

Industry : Information Technology and Services | Company size : 201-500 | Level : Senior | Focus : Product Management | Experience using the software : More than 1 year as Administrator

Jul 1, 2022

360Learning is a reliable partner and helps its customers with great professionalism and diligence.

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? - Efficiency and friendliness of 360Learning team - Ease of use of the platform for both learners and administrators or content creators - Sharing of good practices - Availability of the Engagement Academy to train customers in educational engineering
What do you dislike? To be honest the use of the platform in our company is still very new, we haven't noticed any problem with 360Learning yet.
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Reviewer verified by LinkedIn

Industry : Publishing | Company size : 1,001-5,000 | Level : Manager | Focus : Marketing | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Jun 29, 2022

Very userfriendly solution to create high valued training journey, and with a great customer support

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The platform allows to create course training very easily, with a great experience for the trainee. Furthermore, the customer services is very present and qualified, that allows us to be efficient.
What do you dislike? I don't see anything special. It might have been great to add more integration plateforms solutions that are include in the price.
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Theo H.

Industry : Information Technology and Services | Company size : 51-200 | Level : Manager | Focus : Program and Project Management | Experience using the software : More than 1 year as Administrator

Jun 28, 2022

The platform solves a major problem, which is the training of our network of more than 300 stores.

Overall Rating 92%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? What we appreciate the most is the ease of use of the platform for the trainer but also for the learner. The back office and module creation is simple and this makes the organization of our content fast and efficient. The learner also has no worries and quickly finds the content he is looking for.
What do you dislike? If we have to give a negative point we can say that the smartphone version is better designed and easier to use for the learner than the computer version. The majority of our learners use the computer version.
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Reviewer verified by LinkedIn

Industry : Industrial Automation | Company size : 201-500 | Level : Intern | Focus : Support | Experience using the software : More than 1 year as Administrator

Jun 14, 2022

Good digital tool for training, easiness to use & good support from technical teams

Overall Rating 99%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The User experience is smooth & data collection is comprehensive, many datas can be collected after the training
What do you dislike? The training program landing page is not well adjusted to the screen size, could be better balanced
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Reviewer verified by LinkedIn

Industry : Sporting Goods | Company size : 10,000+ | Level : Consultant | Focus : Program and Project Management | Experience using the software : Less than 6 months as Administrator, Member of the deployment/customization team

Jun 13, 2022

360Learning is a great and performing company delivering a strong tool.

Overall Rating 92%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The highlights of the company are : - Its customer success team : we never felt lost thanks to them - Its listening to our feedbacks - Its product : the platform has a great UI & UX and easy to use
What do you dislike? Maybe the lack of data available on the dashboard. We needed it to improve our content and provide a better UX but we couldn't input all the things we wanted to.
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Reviewer verified by LinkedIn

Industry : Information Technology and Services | Company size : 51-200 | Level : Manager | Focus : Operations | Experience using the software : 6-12 months as Administrator

May 25, 2022

360Learning Creative courses, engaged learners and an excellent support

Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? 360Learning is the simplest, visually appealing, agile, and highly interactive learning management system. It is my favorite because of its simplicity and user-friendly interface. In a remote-first workplace, I can create courses using different types of activities, questions, and videos, or even upload documents or share them from any other online platforms I found 360Learning's best among hundreds of available solutions and it is exceptional among the ones I have tried before.
What do you dislike? Like any other learning platform there are a few things to improve but nothing significant, I appreciate their support team and their timely manner response. I like the way that they are open to feedback.
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Amine B.

Industry : Printing | Company size : 5,001-10,000 | Level : Senior | Focus : Education | Experience using the software : 6-12 months as Administrator

May 18, 2022

It is a powerful tool to be considered as an asset.

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Paths and the content editor are very clever and fast to use. We also use find that groups are usefull to get clients segmented in their own platform.
What do you dislike? Sometimes it is hard to see how paths or modules are spread amongst the users or the the different groups.
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Reviewer verified by LinkedIn

Industry : Retail | Company size : 11-50 | Level : Entry | Focus : Program and Project Management | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

May 17, 2022

Great tool with easy to use features and multiple use cases

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The platform is a great way to centralise and share knowledge. It has multiple use cases for example training , onboarding etc.
What do you dislike? Initially, the platform was a bit confusing to use, but with the help of support staff and their help centre it was not a problem for long.
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Reviewer verified by LinkedIn

Industry : Information Technology and Services | Company size : 51-200 | Level : Entry | Focus : Operations | Experience using the software : Less than 6 months as Administrator

May 11, 2022

A user-friendly & efficient platform promoting engagement

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The user-friendly interface, the various modalities of instructional design and the collaborative spaces that foster engagement
What do you dislike? Not having a synthetic overview of learner satisfaction by path Missing a pre assessment to assign automatically a learner to a path
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Reviewer verified by LinkedIn

Industry : Hospital & Health Care | Company size : 51-200 | Level : Manager | Focus : Operations | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team

May 5, 2022

We're seeing more engaged employees with the use of 360Learning!

Overall Rating 91%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Since we've implemented 360Learning for onboarding and role mastery, we've seen an increase in the NPS for each program. Our learners are actively contributing to the discussion in the forum, and managers have more insight into their teams' performance which enables us to identify knowledge gaps. The UI is intuitive for both admins and learners, and the 360Learning team takes our feedback seriously and makes us feel like true partners of the platform. I'm so happy we chose 360Learning!
What do you dislike? There are so many notifications and not enough control around who receives what. This leads to a messy inbox which makes it difficult to manage what you do need to address. The level of customization in authoring tools could be increased. We use emails within programs and with more customization in the 360Learning email templates, we could sunset other tools we currently use to share beautiful emails that have embedded URLs, files, etc. while a learner is participating in a program.
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Reviewer verified by LinkedIn

Industry : Internet | Company size : 1,001-5,000 | Level : Manager | Focus : Program and Project Management | Experience using the software : 6-12 months as Administrator

Jan 3, 2022

Looop is user-friendly and impactful and has an amazing support team that always delivers.

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I find Looop incredibly easy to use, it's easy to get going and there are no limits to the possibilities it has. The support team is also quick to reply and assist. The structure really helps to break our material down into smaller pieces that are easy to distribute and go through.
What do you dislike? There is a little bit of a learning curve to using Looop, mostly getting in to the language and structure.
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Reviewer verified by LinkedIn

Industry : Food & Beverages | Company size : 51-200 | Level : Entry | Focus : Operations | Experience using the software : Less than 6 months as Administrator

Dec 16, 2021

Looop is brilliant! It is Incredibly flexible and intuitive.

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? As a small L&D team I feel empowered now to reach more people globally with better content that is totally tailored to my business. Mike and Kathryn have patiently taught me how to become an expert on Looop, right from the look at feel of the platform, to managing complex external training events. Nothing I have asked has been too much trouble, and their support in setting up our LMS means I can now transform how our business learns and how we measure impact.
What do you dislike? Is been a steep learning curve for me, I have had to invest a lot of time into it. However, it's not a negative as I think it will more than pay off. For other users the learning curve has been much gentler, and the key content generators in the business have been able to author content with very little input as the platform is so intuitive.
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Reviewer verified by LinkedIn

Industry : Market Research | Company size : 201-500 | Level : Director | Focus : Human Resources | Experience using the software : 6-12 months as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Dec 15, 2021

I absolutely LOVE looop! It is by far the BEST LMS I've ever used.

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Honestly, EVERYTHING! The UI is clean and intuitive, content creation is fast and easy, and access to analytics is AMAZING. If I had to choose, my absolute favorite feature would have to be campaigns - creating custom slack messages and emails that are triggered and sent to users within a group, who meet a specific criteria, has been a game changer. Looop's client services team is also one of the best that I have ever had the pleasure to work with - they are super friendly and quick to respond.
What do you dislike? Nothing! There is not a single thing that I dislike about Looop. Looop is constantly engaging their client base for feedback and they are always improving. They even host monthly knowledge shares for Looop users to learn from each other.
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Justine Vianne L.

Industry : Marketing and Advertising | Company size : 201-500 | Level : Director | Focus : Human Resources | Experience using the software : 6-12 months as Administrator

Dec 10, 2021

Fabulous, what we need to grow our business and skills

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Perfect for our needs to deliver resources on demand in a fun and modern way.
What do you dislike? Nothing! Mike and the team have anything we would like to see as improvements in hand. Cannot recommend highly enough
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Reviewer verified by LinkedIn

Industry : Publishing | Company size : 501-1,000 | Level : Senior | Focus : Human Resources | Experience using the software : Less than 6 months as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Dec 9, 2021

Finally a system which allows us to position the right learning at the point of need

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Of all the review points, this is hardest. Looop has so many outstanding features. From the help/chat function to the usability for our learners. It simply does what any L&D professional has wanted to do for so long. It stops knowledge being hidden in endless courses, positions knowledge in the way people need it, when they need it and finally moves L&D out of the shadows of ambiguity by providing analytics and insights into how the platform and resources are being accessed and applied.
What do you dislike? There is nothing to dislike. Looop have an iterative approach to the platform so are always looking for ideas to innovate and make it better. At a push, maybe Google Spaces integration would make a small improvement.
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John M.

Industry : Media Production | Company size : 501-1,000 | Level : Manager | Focus : Support | Experience using the software : Less than 6 months as Administrator

Dec 9, 2021

Looop is easy to use, looks great and meets all our requirements

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The campaigns are excellent. Once you've completed the hard graft of setting them up you can take people through an entire program at the click of the button, including reminder emails to the learner and their manager.
What do you dislike? There is not much to dislike about Looop. Some greater functionality in terms of customisation would be a bonus, but I'm aware there are plans to introduce this in the future so that will tick all the boxes.
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Colin H.

Industry : Media Production | Company size : 501-1,000 | Level : Manager | Focus : Support | Experience using the software : Less than 6 months as Administrator

Nov 26, 2021

Best there is, wouldn't change for any other LMS.

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Easy course creation and management Hassle-free experience for new learners Great UX
What do you dislike? slowish updates rythm slightly confusing stats could have more configuration options
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Victor C.

Industry : Entertainment | Company size : 1,001-5,000 | Level : Manager | Focus : Sales | Experience using the software : More than 1 year as Administrator

Nov 1, 2021

Looop was the most user-friendly LMS I've ever used. It was easy to set up and easy to build on.

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It's user-friendly. The UI is simple and intuitive, which helps my learners in the business log in and learn immediately, vs. having to navigate complex tech, which often becomes a barrier to usage.
What do you dislike? I liked all of the product -- there were a few small things that I'd like to see built around optionality for quizzes and such, but the team immediately listened to some suggestions I had and were open to building. Overall highly recommend Looop.
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Reviewer verified by LinkedIn

Industry : Computer Software | Company size : 51-200 | Level : Director | Focus : Education | Experience using the software : Less than 6 months as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Oct 8, 2021

A fresh look at online learning where resources can be accessed easily

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Easy to use interface, responsive customer service that continually works in partnership with you, innovative features. The campaigning feature is the first of its kind I have seen in an LMS. Having used different LMS, Looop has reawakened my passion for creating and sharing online resources. System is intuitive, reporting is robust and users are engaged. Looop team will continually support you throughout your journey with them. There is a real sense of community within the customer base
What do you dislike? some of the filters within campaigns needs understanding, apart from that there is nothing to complain about
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Chris G.

Industry : Financial Services | Company size : 51-200 | Level : Manager | Focus : Human Resources | Experience using the software : Less than 6 months as Administrator, Member of the deployment/customization team, Member of the procurement team

Sep 20, 2021

360Learning : A playful platform and a team involved

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? 360Learning offers a fun and easy-to-use learning solution. Learners appreciate the diversity of the courses and their design, as well as the exchange forum to ask questions about the modules. As for the creation of modules, it is very simple and collaborative. It allows to include a large number of animations which is very appreciable. The platform also facilitates teamwork through its project management tools, and numerous statistics are available to analyze the quality of the training.
What do you dislike? Many updates are underway on the platform, which may lose some users. But as an administrator, we receive very complete emails to help us understand these changes. Moreover, the new homepage is much more user-friendly.
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Océane C.

Industry : Staffing and Recruiting | Company size : 1,001-5,000 | Level : Manager | Focus : Marketing | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Sep 2, 2021

Comprehensive, efficient and ready-to-use Learning management System

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Extremely simple to create content, training paths and evaluations Handles a lot of admin tasks like onboarding new users, reminding users to activate their accounts or sending emails throughout the training
What do you dislike? UI of the platform, it could be more engaging Some new innovative features to create a more engaging learning experience like peer reviews or adaptative learning
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François F.

Industry : Elearning | Company size : 1-10 | Level : Owner | Focus : Education | Experience using the software : More than 1 year as User, Administrator

Aug 12, 2021

Intuitive and intelligent technology and a world class level of support and community.

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The technology is great. We're able to use the campaign feature to automate a lot of tasks which would have otherwise been cumbersome and time consuming. Our employees are really engaged in the content and it is improving performance in areas. Not only is the tool great but the level of support and the Looop community are worth paying good money for. You have access to immediate support, L&D experts and an active community of other Looop users to learn from and network with.
What do you dislike? There isn't a lot I dislike but as a young company there have been a few bugs to fix and some of the integrations have taken longer than expected but none of this really impacts my positive view of the tech or the company.
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Sam A.

Industry : Retail | Company size : 1,001-5,000 | Level : Manager | Focus : Human Resources | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Aug 11, 2021

Looop is an impactful easy to use and access platform

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Customer support is #1. Looop support is always available no matter when I reach out to them. The Looop community is a bonus to connect with other admins. The platform is also SO easy to set up, and easy for the end user to use. "Looop" is now regularly referenced by everyone in my company, and our brand partners.
What do you dislike? I'm hard pressed for things that I do not like. The entire Looop team is open to suggestions and requests from the Looop community. The platform is packed with useful tools and insights. I do not anything I can say I dislike about Looop
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Peter P.

Industry : Marketing and Advertising | Company size : 501-1,000 | Level : Senior | Focus : Education | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team, Member of the procurement team

Aug 5, 2021

A modern relevant approach to organisational learning

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? How you are able to create resources that directly answer questions people are searching for. This allows users to get answers to questions that matter to them most very quickly. This saves a lot of time (for the user) in searching for information as oppose to trawling through lengthy eLearning courses. Equally this saves time (for the L&D team) and a whole lot of money in creating courses.
What do you dislike? There are a few features and improvements that I would love to see, however these are well covered by Looops roadmap of ongoing development. The features I would like to see will be on the platform within the next 3-12 months. I like how Looop provide a transparent view of their roadmap.
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Ady H. — Digital Learning Specialist at DPG plc

Industry : Health, Wellness and Fitness | Company size : 51-200 | Level : Owner | Focus : Consulting | Experience using the software : 6-12 months as User, Administrator, Member of the deployment/customization team

Jul 28, 2021

Smart and easy learning solution backed up with top service that delivers high impact.

Overall Rating 92%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Ease of use Personal service when needed and immediate access to online help that solves 75% of issues asap Response from my customers has been glowing Look and feel - slick, modern Went above and beyond to assist integrations with Wistia and LinkedIn Learning
What do you dislike? Minor improvements to functionality still needed vs Hp5 e.g. Some questionnaire functionality means I have to still use embedded MS Forms
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F B R.

Industry : Management Consulting | Company size : 201-500 | Level : Senior | Focus : Education | Experience using the software : 6-12 months as User, Administrator, Member of the deployment/customization team

Jul 27, 2021

It's fantastic. Innovating and new ideas into a market that is cluttered with the same stuff.

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I love the unique features. The campaign piece is super critical and getting to the best ways to communicate with our dispersed team on learning activities.
What do you dislike? There are some features that I'd love to see that aren't there yet. (Zoom integration, customizable dashboards, etc). But the product itself is fairly new and still needs to grow.
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Reviewer verified by LinkedIn

Industry : Marketing and Advertising | Company size : 11-50 | Level : CXO | Focus : Human Resources | Experience using the software : Less than 6 months as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Jul 15, 2021

Intuitive, modern and clean interface with a stellar practical assessment video tool built in

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The easy configuration and branding customisation. Plus support from the team and community to learn from other use cases.
What do you dislike? Not all functionality we require is currently available, but it is planned in their product roadmap. The team is very responsive and you can easily submit a feature request.
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Reviewer verified by LinkedIn

Industry : Design | Company size : 501-1,000 | Level : Consultant | Focus : Education | Experience using the software : Less than 6 months as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Jul 14, 2021

A great product with a brilliant support team that delivers on everything it promotes

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? LOOOP is a system built with both the end user and administrator in mind making it inviting and incredibly easy to use. Perhaps it's best feature is the campaign function enabling automated messaging an resources to be sent to those who need them most and at exactly the right time without the need for any administrative involvement.
What do you dislike? Not so much as dislike but it would be good to perhaps have more recourse design functionality.
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Neil T.

Industry : Utilities | Company size : 501-1,000 | Level : Manager | Focus : Human Resources | Experience using the software : 6-12 months as User, Administrator, Member of the deployment/customization team

Jul 13, 2021

Very user friendly and a great tool for employee engagement and learning.

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? We have found Looop to be an easy and intuitive tool to use. Many new users pick it up straight away and have none/very few issues using it. It has been great to further engagement and communication across the business and we have received full support from Mike at Looop through all stages of implementation.
What do you dislike? It can be slightly fiddly to add in images to a resource, would be great to have more freedom to move them around but that is a very minor issue.
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Reviewer verified by LinkedIn

Industry : Hospitality | Company size : 1,001-5,000 | Level : Entry | Focus : Human Resources | Experience using the software : 6-12 months as Administrator

Jul 7, 2021

Great, visual LMS that is user friendly and can be accessed online or via the app

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Information can be shared in a varierty of ways including text, illustrations, videos and external links. The set up of Looop helps to breakdown learning material into bite size portions that are available on demand.
What do you dislike? There might already be the functionality to do this that I haven't got to yet, but I would like to be able to create diagrams in Looop in addition to inserting images.
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Reviewer verified by LinkedIn

Industry : Consumer Goods | Company size : 1,001-5,000 | Level : Manager | Focus : Human Resources | Experience using the software : 6-12 months as Administrator

Jul 6, 2021

Looop has been a great tool for communication with our colleagues

Overall Rating 90%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Our organisation uses Looop primarily as a communications tool, rather than a learning and development tool. It’s been extremely useful as an internal communications platform and employee intranet. It allows us to keep our colleagues up to date with the latest news and information they need to know and keep them engaged with business updates and activity.
What do you dislike? The language used on Looop takes a bit of getting used to and getting images to fit on the banners can be difficult.
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Reviewer verified by LinkedIn

Industry : Hospital & Health Care | Company size : 10,000+ | Level : Entry | Focus : Media and Communication | Experience using the software : 6-12 months as Administrator

Jul 5, 2021

It is a great tool for both training and learning.

Overall Rating 91%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It's all inclusive. One stop platform that meets all requirements and is tailor made to support a lot of self learning, development and on boarding.
What do you dislike? At the moment nothing since am getting all the support I need from the team whenever am faced with any challenge. Am just looking forward to utilize the tool more. Any suggestion I have given they are taking it into consideration and working on it.
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Reviewer verified by LinkedIn

Industry : Outsourcing/Offshoring | Company size : 201-500 | Level : Manager | Focus : Operations | Experience using the software : 6-12 months as User, Administrator, Member of the deployment/customization team

Jul 2, 2021

360 Learning is the perfect platform to create a culture of collaborative learning.

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The ability to have people throughout the organization contribute to the creation and deployment of content is so helpful in getting content to employees that is most meaningful for them. Also, the tools the platform has internally to be able to create and evaluate an engaging learning experience for the end-user are unmatched to other LMS I have used before. The support team acts as a trusted partner from the moment you open up the conversation with launching the platform.
What do you dislike? Let me be clear- I LOVE using 360 Learning as our platform. The one note I have here is that you have to be pretty strategic about the shell you put required learning in (program or path) depending on the intent of the learning content.
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Jacob B.

Industry : Mental Health Care | Company size : 51-200 | Level : Entry | Focus : Human Resources | Experience using the software : 6-12 months as Administrator, Member of the deployment/customization team, Member of the procurement team

Jun 30, 2021

It is a great platform to deliver training ,and is much better than others I've tried.

Overall Rating 91%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I think it's very simple to use, and can be engaging as you want it to be to your learners. The commenting functions within the training, and the available quiz options built in, are very nice.
What do you dislike? The reporting leaves a lot to be desired (like scheduling, overall grades, averages, etc). Also, the recent UI changes make it easier to navigate for learners, but more difficult for Administrators (it's difficult to get to admin panels).
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Dustin W.

Industry : Information Technology and Services | Company size : 1,001-5,000 | Level : Manager | Focus : Operations | Experience using the software : 6-12 months as Administrator

Jun 30, 2021

360Learning has a been a great system for our needs. We find it easy to use and intuitive.

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? 360 learning has a lot of resources available to help understand their system, and the service is outstanding.
What do you dislike? Some of the video tutorials are difficult to understand clearly, as there is a bit of a language barrier.
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Reviewer verified by LinkedIn

Industry : Hospital & Health Care | Company size : 1,001-5,000 | Level : Senior | Focus : Information Technology | Experience using the software : More than 1 year as Administrator

Jun 30, 2021

Our main Professional Development platform, great customer service!

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? - Allows us to easily provide quality training to ~12,000 employees across multiple states with various requirements - Learners can access the platform on their device of choice - Easy to set up trainings with many different ways to assign trainings/make it optional - Customer support is quick to respond and help solve any issues that come up - Our 360Learning contact frequently asks for feedback and we see that feedback implemented on the platform
What do you dislike? - no option to customize reports, though we're able to do what we need with the reports provided it just requires a few extra steps
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Debra C.

Industry : Education - Secondary | Company size : 10,000+ | Level : Manager | Focus : Information Technology | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team

Jun 23, 2021

A fab system allowing automatic, digital and just in time learning.

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I absolutely love how easy Looop is to use. It's allowed us to get creative with the on boarding and the learning process for our teams, including fun ways to engage our teams across the sites, provide just in time learning and share experiences.
What do you dislike? Looop is continuously developing (which I love) and the areas that I would love to see improved are already in motion... such as the ability to add more branding elements.
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Reviewer verified by LinkedIn

Industry : Hospitality | Company size : 501-1,000 | Level : Manager | Focus : Human Resources | Experience using the software : More than 1 year as User, Administrator

Jun 23, 2021

Customer friendly and aesthetically pleasing for both the end user and administrator.

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The intuitive user interface for the end user. The ability to build effective campaigns to launch training and report on who has read emails sent out. The reporting analytics. The amazing team at Looop, their support and assistance for any issue is first class, always on hand to help.
What do you dislike? I wish the reporting functionality allowed for SCORM, it limits the use of building SCORM eLearning modules when you can only report on start and completion.
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Reviewer verified by LinkedIn

Industry : Newspapers | Company size : 1,001-5,000 | Level : Senior | Focus : Creative | Experience using the software : 6-12 months as Administrator

Jun 23, 2021

Impressive and user friendly LMS. UX is so great and easy to understand

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Campaigns are one of the best things in looop. Automation saves a lot of time. Customization lets me turn looop platform into a recognizable company brand.
What do you dislike? Actually, all has been great. No issues encountered so far and when it comes support I have everything that I need.
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daryl e.

Industry : Food & Beverages | Company size : 201-500 | Level : Manager | Focus : Operations | Experience using the software : 6-12 months as Administrator, Member of the deployment/customization team

Jun 7, 2021

It is one of the most versatile and attractive LMSs out there.

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The variety of assessment tools when building courses is unmatched by any other provider! Also, the number of different ways to present and deploy the content (course catalogue, learning paths, program sessions, etc...) gives added flexibility when creating a curriculum.
What do you dislike? There were some glitches in the beginning but everything gets more efficient and streamlined with each update.
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Reviewer verified by LinkedIn

Industry : Automotive | Company size : 501-1,000 | Level : Manager | Focus : Operations | Experience using the software : 6-12 months as Administrator, Member of the deployment/customization team, Member of the procurement team

Jun 1, 2021

360Learning promotes a culture of learning and growth!

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? 360Learning is easy to use for learners of all skill levels, as well as training authors and admins.
What do you dislike? No complaints about 360Learning! We would like to be able to disable the fast forward feature on some videos (in the case of mandatory trainings). From an admin perspective, we would like to be able to edit learner's profiles to some extent (approve/update their profile photos in particular).
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Reviewer verified by LinkedIn

Industry : Utilities | Company size : 501-1,000 | Level : Entry | Focus : Human Resources | Experience using the software : 6-12 months as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Jun 1, 2021

A good balance between simplicity of use and functionality

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Ease of use on a daily basis. This is really an asset when you have a large cohort of authors who do not spend all their days on the platform. The dynamic platform with a modern interface. It adapts to all generations, some will find the social aspect, others a simplicity of navigation!
What do you dislike? Some small missing features compared to competitors, which can be compensated for by external tools/websites (but which limit control over content)
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David F.

Industry : Construction | Company size : 1,001-5,000 | Level : Manager | Focus : Education | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

May 17, 2021

Modern, easy to use platform that is ideal for all our learning requirements

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The ease in which you can create learning and publish it quickly. You can add learning in to campaigns to support engagement which saves time doing this by other means.
What do you dislike? There isn't anything I dislike however there are some improvements due to be released to the analytics which will make reporting more efficient.
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Freeway I.

Industry : Financial Services | Company size : 51-200 | Level : Senior | Focus : Human Resources | Experience using the software : 6-12 months as Administrator, Member of the deployment/customization team

May 17, 2021

Facilitator and booster for ensuring inhouse digital transformation (knowledge transfer management)

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? -easy to get familiar with; -highly versatile to imagine plenty of alternative forms of digital leraning (Blended) -msg for 360 learning team : Keep going on upgrading the tool to enhance and enable new operating facilities (e.g: onboardingon the platform/ open connections with other "plug in" softwares based on virtual reality to increase learning experience !
What do you dislike? -still looking for but (so far so good) no negative points found ! -sorry I really make effort to search , but stil not found !
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Reviewer verified by LinkedIn

Industry : Oil & Energy | Company size : 10,000+ | Level : Manager | Focus : Operations | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team

May 11, 2021

I recommend this well-imagined saas LMS... 360Learning is very easy-to-use.

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? To be honest, there are many things to like when using 360Learning: - Easy to learn - Easy to use - The easy way to create courses - The easy design - The social functionalities Everything is easy at the end...!
What do you dislike? I don't really know what to write in this field because everything could be improved and that is actually what 360Learning does. There is a clear roadmap to improve things or add new functionalities.
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Reviewer verified by LinkedIn

Industry : Broadcast Media | Company size : 11-50 | Level : Director | Focus : Marketing | Experience using the software : 6-12 months as Administrator

May 6, 2021

Very good product and team. Perfect platform to create your elearning course

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? - the team (very reactive and helpful) - the product (very easy to use, to adapt and to manage) - flexibility
What do you dislike? Nothing. Everything went well with the 360Learning team. We really learn quickly how to use the platform, thanks to the team.
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.

Industry : Entertainment | Company size : 1-10 | Level : Director | Focus : Finance | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team

May 1, 2021

It moved up my business and image to my customers. It helps me to provide what I want to my targets

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The ease of use within a very high level of result standards. 360° allows a large panel of tools for a strong result
What do you dislike? Perhaps the very first 2 hours before of use but the support team is her to let you feel confident very fast
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Franck C.

Industry : Management Consulting | Company size : 1-10 | Level : Director | Focus : Sales | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team

Apr 23, 2021

Looop is easy to use and can be used for a variety of situations.

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like the flexibility Looop provides. My favorite component is that everything is setup as a resource initially, and then each resource can be repurposed in a variety of ways to facilitate learning. I especially love the Bongo video integration.
What do you dislike? As an administrator, making organizational changes can be a bit cumbersome. Having a drag and drop option rather than using the arrows may make the process quicker.
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Aaron T.

Industry : Staffing and Recruiting | Company size : 51-200 | Level : Entry | Focus : Education | Experience using the software : Less than 6 months as Administrator

Apr 23, 2021

Fantastic support and service from 360 - would recommend!

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I appreciated the extremely comprehensive onboarding process, particularly useful as I had no prior knowledge of using an LMS. The consistent support from our client success manager was invaluable to the success of our product launch - we couldn't have done it without her! The engagement academy and access to support services meant I could get my questions answered quickly.
What do you dislike? The social features make up a big part of the offering from 360 but were not particularly relevant for our audience or the product we were creating.
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Helen M.

Industry : Information Services | Company size : 201-500 | Level : Manager | Focus : Product Management | Experience using the software : 6-12 months as Administrator

Apr 12, 2021

Looop thinks about corporate learning in a completely different and innovative way.

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The Looop platform does not approach learning as something employees come to, rather it is something that must go to employees. Utilizing the platform has really required us to rethink our efforts and really determine what will have the most impact. Ultimately, we have started to really ask ourselves what are we looking to accomplish and what does each person need know. The Looop platform has profoundly aided us in simplifying our question to what does a particular employee need to know.
What do you dislike? Looop is still a platform that is being developed and built out. While functionality is being built and created at a rapid pace, there are a couple of system functionality that would be useful to have sooner rather than later. That being said, the Looop development team is highly responsive and open to ideas from users.