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Blackboard Business LMS Reviews

Learning Management Systems (LMS)

Blackboard is a partner in change for corporate training and federal and municipal government. At Blackboard, we have a legacy of learning. With 20 years of experience in educational technology, we’re dedicated to providing today’s diverse employees and learners with the flexible professional development, training, and online learning that they need to be successful.

(9 reviews)
Last updated: April 2025
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Blackboard Business LMS Reviews 2025: Pros & Cons, Ratings & more

Is Blackboard Business LMS the right solution for you? Read verified Blackboard Business LMS reviews from people in industries like yours to make a confident choice.

Performance Overview
Overall Rating 75%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend

Mar 15, 2019

Standard LMS that ticks the key boxes but isn't especially innovative.

Overall Rating 68%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? 9.1 is a mature product so it has all the features of a standard LMS, it's not overly glitchy, there's lots of support available.
What do you dislike? Social learning needs to be more integrated. It could definitely improve on look and feel. The new version, Ultra, is trying to do this, but the product is not mature enough yet to have all the features and work without glitches.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Education - Higher | Company size : 5,001-10,000 | Level : Senior | Focus : Program and Project Management | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team

Feb 11, 2019

User friendly , full of features, reach every need of customer .

Overall Rating 84%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? Easy to use Help on every step. Reliable Full of features Interactive Educational Best pratice for education
What do you dislike? Complete Tool for elearning plateform. Flexibility of features and user friendly. Lots of explosure.
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Reema S.

Industry : Elearning | Company size : 10,000+ | Level : Manager | Focus : Education | Experience using the software : 6-12 months as Administrator

Jun 15, 2018

Full featured, yet easy to customise

Overall Rating 91%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
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Chi-Hian F.

Industry : Computer Software | Company size : 201-500 | Level : Director | Focus : Business Development | Experience using the software : More than 1 year as Administrator

Apr 1, 2018

i think it's pretty cool despite the (quite) steep learning curve

Overall Rating 78%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? flexibility in connectivity and collaboration, anytime, anywhere.
What do you dislike? not much, but it takes time to practice and put to full use all the available features. in most cases, i barely use it at optimum
Reviewer photo

Reviewer verified by LinkedIn

Industry : Education - Higher | Company size : 501-1,000 | Level : Entry | Focus : Education | Experience using the software : Less than 6 months as User, Member of the deployment/customization team

Mar 15, 2018

The righ platform for trainning in an easy way

Overall Rating 86%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? Processes for both: learners and teachers.
What do you dislike? The time support takes to solve some issues.
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Reviewer verified by LinkedIn

Industry : Education - Higher | Company size : 1,001-5,000 | Level : Director | Focus : Education | Experience using the software : More than 1 year as Member of the deployment/customization team

Mar 13, 2018

Very effective and allows for many different skill levels

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? The large variety of tools.
What do you dislike? -
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Reviewer verified by LinkedIn

Industry : Education - Higher | Company size : 1,001-5,000 | Level : Senior | Focus : Support | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team

Jan 5, 2018

it is pain to use it

Overall Rating 23%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
Reviewer photo

Reviewer verified by LinkedIn

Industry : Education - Higher | Company size : 1,001-5,000 | Level : Senior | Focus : Education | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team

Jan 3, 2018

In education I see this being used a lot and we need to prepare our users to be able to use it

Overall Rating 80%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? The flexibility and various components available.
What do you dislike? I've used various LMS and they all do the same thing. Blackboard seems to do think I like to do the easiest. All LMS take learning and I find that the Blackboard online resources abundant and useful.
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Eunice S. — Director for the SABES Center for Distance Learning and Technology Support at Quinsigamond Community College

Industry : Education - Secondary | Company size : 1,001-5,000 | Level : Manager | Focus : Education | Experience using the software : More than 1 year as User, Administrator

Dec 8, 2017

It is a powerful LMS, but is not innovating or integrating with other applications or processes.

Overall Rating 62%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? Many opportunities for assessment and collecting data on student progress. Many customization features. Integrates with Banner ERP
What do you dislike? Change from Crocodoc to Box loses critical instructor feedback options for students. No drag and drop option for adding content. No integration with Google calendar. Mobile app is more frustrating than useful. No embedded voice or media feedback. Sales/contracts service is slow.
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Jane S. — Director, Academic Technology & Online Learning

Industry : Education - Higher | Company size : 501-1,000 | Level : Director | Focus : Information Technology | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team