Cornerstone Learning
All-in-one system of learning that brings together learning, growth, skills, and capabilities into a personalized, curated experience.
Who Uses This Software?
Trusted by thousands of organizations across all sizes and industries, Cornerstone supports your employees from hire to retire. More than half of our clients are small and medium businesses who rely on Cornerstone for all their talent management needs, starting with learning.
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Cornerstone Learning Reviews 2022
Read Cornerstone Learning reviews and discover how other eLearning Industry community members have experienced the software.
Performance Overview
Overall Rating
73%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
Jul 25, 2022
Cornerstone Learning is the best LMS I've ever used, hands down!
What do you like best?
It is a one stop shop for all things Training and Development. From online learning to development plans, it is all in one system, which makes it more appealing to the end user.
What do you dislike?
I don't always have time to utilize all of the resources available, so tech support can be a challenge. If you have an issue, there are articles, expert communities, courses, etc. It is wonderful, but I just don't always have the time.
Jun 25, 2022
Cornerstone is a powerful system with consistent innovation to many of its features.
What do you like best?
Strength of reporting and administration functionality allows for seamless real-time communication of learning status and marketing of new programs.
What do you dislike?
Implementation of Test engine feature is a bit clunky and outdated and refresh of the feature is taking longer than expected.
Jun 10, 2022
Robust, complex system that is overkill except for large multinationals.
What do you like best?
For those who need compliance training safeguards and intricate reporting functions, it may be just the ticket. One handy thing is the built-in assessment possibility, which is unusual for a standalone LMS. Also nice is the ability to easily send completely tailored "marketing" email messages to users at will.
What do you dislike?
Now that we are switching to Adobe Learning Manager (Captivate Prime), I realize even more how cumbersome Cornerstone is. Compared with a user-friendly system, Cornerstone has hard-to-find places where something must be toggled on or off so a task works the way you need, inability to ever delete content that perhaps was erroneously uploaded, and lack of communications tools for users within the system (for example, no way to have someone click "Contact us " and be connected with the Admins).
May 8, 2022
A terrible LMS choice for any organization of any size
What do you like best?
Nothing. I find that Cornerstone has zero redeeming features when compared to other platforms in its price range which do literally everything Cornerstone does and so much more with a fraction of the effort.
What do you dislike?
Cornerstone is an old dinosaur fossil of an LMS being sold dishonesty. I was promised deliverables that didn't exist. The platform is granular to the point of pain of use. It is old and it looks and feels its age. Simple actions require 20-40+ clicks over multiple screens and tabs. Actions are inconsistent. Staff were neither knowledgeable nor friendly.
Mar 13, 2022
Better than any other Learning Platform out there!
What do you like best?
Easy to use with new features constantly added along the way. Its biggest con is that it is completely customizable unlike other ''big players'' who claim the same but do not deliver at the end of the day.
What do you dislike?
The back end can be quite confusing at first and takes time to get used to it. Their product, support, and client success team will guide you along the way.
May 18, 2021
A fully capable and easily customizable HCM platform.
What do you like best?
What I like most about the tool is that once configured the underlying tools work so well and so logically, that I can focus on creating the ideal user experience for my users. Thus increasing adoption and usage, making the tool more valuable. within the organization. Increasing the amount of user data to be reported on, etc.
What do you dislike?
Some functions were developed and at different times in different ways, so there are minor inconsistencies for the Admin in how to do similar tasks in different areas of the tool. That said they release updates 4 times a year always working to get it all in sync.
Apr 24, 2021
It's a comprehensive learning product that has helped us achieve our learning goals
What do you like best?
We like the fact that we can build curriculum to push out from our various in-house departments to meet our employee's clinical and non clinical needs alike.
What do you dislike?
I don't have much to say about it in a negative way, we are in the first six months of using the product and have so far had a good experience.
Apr 21, 2021
Flexible, Customizable, and Intuitive - CSOD Learning is the Cadillac of Systems
What do you like best?
I love CSOD's ability to be so flexible! For example, our Workday hierarchal data can be difficult as you move up and down the supervisory reports to chain. However, with CSOD I can easily solve for this with independent hierarchal overlays or connections, because the software can do the HCM piece you benefit even if you don't purchase/use that area. Likewise some function from Performance - Skills and Competencies, we are better able to tag and filter learning in a catalog that makes sense.
What do you dislike?
Reporting - Auditability native and inhouse. As the Named Admin and main Product Manager - I need and would love to be able to run advanced audit and security related reporting. This is currently not possible. The only other area, which is IMPROVING, are tests and quizzes - there is full function now, but the UI is dated, and the administration as well. New functions to include mobile responsive testing (for use with the APP) will be a game changer for us.
Mar 22, 2021
Cornerstone contains all the components to help us provide the best learning experience for our Team
What do you like best?
I love how all the pieces work together. We are able to integrate our Performance and Succession into our Learning Paths.
What do you dislike?
I haven't really stumbled upon anything that I dislike. I am still learning about Reporting 2.0 but I am excited to use it to its full potential.
Feb 2, 2021
All the features you need for push and pull learning and continues to evolve
What do you like best?
I appreciate the focus and features that they continue to roll out and/or refine. The roadmap is clear and release resources are clear and available. From a UI perspective it allows for customization which helps make it easier for end users to access content.
What do you dislike?
Support cases often require a lot of back and forth and long wait times. Even when something is listed as a possible defect it can be months. Service requests are generally fast however.
Dec 9, 2020
Delivers content in a variety of ways, makes it easy!
What do you like best?
I think the variety of content available and the ability to not only seek out but have recommendations made is helpful.
What do you dislike?
The process to acknowledge or sign is easy to miss with learning objects. As an admin, I am often having to work hard to track down people with pending acknowledgments.
Dec 5, 2020
Incredible User Experience with Learner Home carousels
What do you like best?
The thing I like the most about Cornerstone is the broad capacity for customization. It's possible for each instance of Cornerstone to develop their own unique navigation, page, design, and functionality preferences depending on business need. Cornerstone provides an abundance of training for administrators to grow their skills with configuring the product to their specificity.
What do you dislike?
I have worked with more than one LMS and Cornerstone is my favorite, but I do have a wish list. The top of my wish list is matrix management to provide more flexibility for indirect managers or training support leaders to manage employee training without assuming a direct report or approver role.
Cornerstone Learning — Dec 17, 2020
Dec 4, 2020
Learning provides many training options our company needs in to fully train our various employees.
What do you like best?
Cornerstone Learning provides so many options for training. We are a large organization (70k+) and so we have a large training catalog. We have needs for onboarding, large volumes of compliance-based training, and also skill-building. Learning allows us to customize learning experiences for our users that best suit the training need. We love the flexibility of LATs vs. self-assigning, and also using availability to manage who "sees" what in the catalog. And reporting... It's a life-saver!
What do you dislike?
I'd love to see more options for OU Group criteria. There are times where the criteria needed just isn't available and we need to use a static group instead. It's not very often, though, so we make it work.
Cornerstone Learning — Dec 17, 2020
Nov 20, 2020
Great, easy to use Learning Experience Platform, helps to move from push to pull training
What do you like best?
Cornerstone Learning is easy to use from both end user and administrator perspective. Over last few years they have heavily invested in site and functionality redesign making it one of the best Learning solutions. Playlists are a great addition, Learner home gives ability to promote specific courses to unique audience groups, look and feel of the site is modern and easy to customize. Cornerstone is helping to move away traditional L&D initiatives to virtual and online learning.
What do you dislike?
Creating custom dashboards from Reporting 2.0 while it is a great functionality, it’s cumbersome, requires sharing initial report with end user, sharing a dashboard and giving security permissions and in the end user doesn’t see custom brand colour scheme, they only see standard colours that often do not alight with brand guidelines.
Cornerstone Learning — Dec 17, 2020
Nov 13, 2020
Very beneficial and great tool and resource to have
What do you like best?
I love how easy accessible the reporting aspect of it is, it provides me with everything I need on a daily basis.
What do you dislike?
It took a while to get used to the system and it can be quite complex at times.
Cornerstone Learning — Dec 17, 2020
Nov 12, 2020
Complexity is also a bless for us because it gives a possibility to make more targeted trainings
What do you like best?
How easy it is to create and publish trainings for the exact external user groups, and keep them separated out of our internal training's.
What do you dislike?
Cornerstone/Workday integration. It seems that in our case we cannot take certain field information out of the transcript which causes irrelevant information in Workday user account.
Cornerstone Learning — Dec 17, 2020
Nov 11, 2020
It can be an excellent training tool to use, if you have the right vision on how you want to use it
What do you like best?
From the admin role, being able to connect and see how lower level employee's develop has been fun. Being able to gain alignment across multiple sites is much easier with a centralized platform
What do you dislike?
It's a lot. There isn't anything super easy to use in the system early on, and can be challenging. I was not a software person going into the project, and these cloud based systems are complex. Once you gather a better understanding of how it all works, it is simple, but it takes time
Cornerstone Learning — Nov 13, 2020
Nov 4, 2020
complete with many functions and projection to new functionalities
What do you like best?
the administration capacity with lots of options. The public roadmap of the company and their continuous changes.
What do you dislike?
little flexibility and some very necessary options not available. Maybe the client must be listened more times
Cornerstone Learning — Nov 13, 2020
Oct 29, 2020
An excellent software with an incredible team customer oriented
What do you like best?
The team at Cornerstone is the real strength and the stability of the platform. The software is updated regularly with new features and uses modern technologies on the backend which allow the platform to be very customizable.
What do you dislike?
As the platform is constantly being updated with new features, it happens that "legacy" functions do not have the same look and feel. Still, it's really a minor issue.
Oct 28, 2020
CSOD Learning has helped our company organize training opportunities and report on usage.
What do you like best?
The ability to keep all of our training opportunities in one place, automated emails and reporting on usage and compliance.
What do you dislike?
The lack of ability to add multiple subjects quickly, the evaluation functionality, and lack of a search function for admins with the instance - it would be very helpful as the system is complex and it can be hard to remember where an admin tool is in the system.
Oct 27, 2020
LMS is definitely the Cornerstone of their products. Pun intended!
What do you like best?
They have a ton of features and functionalities and are always updating their system each quarter (more than most companies do). They definitely care about their LMS and making it the best system out there. Between suggestion city and feedback from users they constantly try to make the system as user friendly as possible
What do you dislike?
There are so many functionalities that sometimes you can get lost or maybe not know they exists because they been rolled out or maybe you don't know if they will fit your current or future needs but honestly it's a good problem to have!
Cornerstone Learning — Dec 17, 2020
Oct 27, 2020
For someone with no prior experience working in an LMS platform, I found it intuitive to learn.
What do you like best?
I like the customization that the platform allows. It has allowed our team and company to get creative with how we deliver content to end-users.
What do you dislike?
After using the platform for the past year, I still feel like I lack some basic knowledge and understanding of how the system reacts when certain actions are taken in the Learning suite for more complex applications.
Oct 21, 2020
Cornerstone was the right choice for my organization. It is an awesome system and company!
What do you like best?
Cornerstone has the capability we needed. I really like the integration with our HR system (Workday) and the single sign on which has reduced customer access issues considerably. My team also loves "office hours" which is an amazing service to Users along with a robust User Group community!
What do you dislike?
It is not too complicated to learn but one must invest time in using the system and practice in pilot. The think I like least is Versioning.
Oct 21, 2020
Cornerstone Learning is a must have in a virtual world
What do you like best?
I liked how much thought and knowledge was put into the design and development of the platform.
What do you dislike?
I would say the the reporting functionality could be improved a bit and does take a lot more time learning how to use it.
Oct 21, 2020
Cornerstone Learning is a fantastic platform! It has great reporting capabilities and customizations
What do you like best?
The best part of Cornerstone are the amount of customizations and detail you can add to every part of the system from security to course creation.
What do you dislike?
Because there is so much detail involved in each part of the system, it can be a challenge for many of our administrators to learn.
Sep 1, 2020
Great tool to reach the entire organization that is spread out across multiple states.
What do you like best?
The ability to customize learning for different segments of the organization. Having a targeted curriculum enables new hires to get trained faster and keeps us in compliance as well. The ability to provide reports to state surveyors on demand is critical.
What do you dislike?
Some of the industry specific content we need to use does not work on mobile due to technology limits. No fault of Cornerstone though.
Cornerstone Learning — Oct 6, 2020
Aug 26, 2020
Cornerstone Learning is wonderfully intuitive for our users.
What do you like best?
There is so much great functionality with the Learner Home page. It has allowed us to visually feature courses and curated playlists to allow us to meet employees where they are.
What do you dislike?
I wish it were less expensive as we would love to purchase their Performance Management modules.
Cornerstone Learning — Oct 6, 2020
Aug 25, 2020
CSOD has the best reporting capability for a LMS in the industry.
What do you like best?
Constant product release and overall improvement. Great communication and community support.
What do you dislike?
There are still some inconsistencies between features. Occasional glitches that can cause frustration for users.
Aug 24, 2020
Cornerstone Learning has helped us level up in terms of quality staff training.
What do you like best?
It is very user friendly and I can easily problem solve most issues with no prior tech experience.
What do you dislike?
The maximum allowed size for videos has been troublesome a few times. We have utilized YouTube to work around this issue.
Cornerstone Learning — Oct 13, 2020
Aug 24, 2020
A great tool to host and deliver a wide range of learning strategies.
What do you like best?
The ability to integrate learning, development and performance management. Customize to our immediate needs but expand with future growth.
What do you dislike?
A complex system that has more horsepower than we currently need. I want the mobile application to be more robust and able to accomplish more tasks aside form learning.
Cornerstone Learning — Oct 6, 2020
Aug 24, 2020
I believe it is a great platform when functioning properly.
What do you like best?
I appreciate the updates that are made quarterly. I also enjoy using the performance module to support our business.
What do you dislike?
I do not like the lack of support and customer service that is often provided. It is sometimes a hassle to get direct answers to specific questions and we are often pointed around in different directions over and over.
Cornerstone Learning — Oct 13, 2020
Aug 24, 2020
It has all the functions of an ideal LMS. Implementing and fully leveraging those functions is hard.
What do you like best?
The quantity of options that make this a solid centralized learning resource, from the end-user to administrators, and the plethora of data available.
What do you dislike?
From the administrator side, there are a lot of technical requirements and settings for each functionality, so significant administrative attention and resources are required to implement successfully. This feeds to the end-user, if not enough resources are available, a 'clunky' experience occurs where several steps are required to complete tasks.
Cornerstone Learning — Sep 28, 2020
Aug 24, 2020
Cornerstone Learning is a good module alone, but even better when used the other modules.
What do you like best?
The ability to customize the portal and features allows for a robust experience for the end user.
What do you dislike?
There are lot of permissions and granular features that are difficult to master. The administrator role is vital to its success.
Cornerstone Learning — Sep 28, 2020
Aug 24, 2020
We use the system extensively for both internal employees and outside clients.
What do you like best?
The Extended Enterprise capabilities. Ability to customize the solution for our needs. New support structure where we are assigned a CRM, onsite meetings regularly. Assigned support staff for call in. Ability to escalate cases ourselves.
What do you dislike?
Lack of technical assistance with integrations. Use of only third parties for projects rather than standard support.
Aug 24, 2020
It is a great program for Learning and Performance
What do you like best?
The Performance Review section is very easy for the end user. It has a great way to digitally store your Review and Check-Ins for referencing back to. The Learning section is very easy for the end user. It has plenty of courses available without having to purchase additional ones.
What do you dislike?
The back end set up for Admin users is not very user friendly. It is hard to get to talk to someone unless you wait for office hours then it is sometimes a hit or miss because they may be several people on the line to ask questions but I just excuse myself and join the next one.
Cornerstone Learning — Sep 28, 2020
Aug 22, 2020
The Learning platform is great, but the rest of the modules need improvement.
What do you like best?
The reporting capabilities on the Learning side are very good, in addition to the Learning Assignment tool and all the capabilities around assigning and ILT/content publishing.
What do you dislike?
I don't like the fact that on some screens, like creating a user, you cannot press "enter" in order to search for something; you have to move the mouse to click on "Search" which is quite annoying sometimes.
Cornerstone Learning — Oct 13, 2020
Aug 21, 2020
Cornerstone is a very robust and powerful LMS!!!!!
What do you like best?
Great end-user experience! Beautiful interface that is easy to navigate. The backend system is a bit more complex. New LMS admins may experience some challenges. However, experienced LMS admins will find consistency across industry systems with a few added bells and whistles. The Client Success Centre is top-notch. There are numerous resources such as training modules, FAQs, open forum discussions, and more.
What do you dislike?
As this system is very robust is does make it challenging to navigate all the features. For smaller organizations with limited resources implementing Cornerstone Learning, I would recommend giving yourself and your organization more than the 10 weeks the implementation team recommends.
Cornerstone Learning — Sep 29, 2020
Aug 21, 2020
This is a powerful LMS with a a bit of a learning curve.
What do you like best?
It makes it easy to provide training in many different formats to a large audience. Easily being able to share a video, an e-learning course, or even create a curriculum of On the Job Training tasks is the best feature.
What do you dislike?
It appears to be designed by a bunch of different committees that didn't always talk to one another when they built a specific function.
Cornerstone Learning — Oct 13, 2020
Aug 21, 2020
Cornerstone is a powerful tool that can help you accomplish most of your L&D tasks.
What do you like best?
I like how established it is and therefore it's easy to find resources and help on the areas I need. It's relatively intuitive from the admin side as well.
What do you dislike?
I wish it was easier to change things in the system. For example, I want to report to the percent change in learners that complete a course evaluation from last year to this year. That is impossible to do in the system without going line by line on an evaluation report, and I cannot change the reporting structure to allow for that. I have to instead submit a "suggestion" and hope the team deems it worthy enough to implement. Also, having to buy multiple add ons to accomplish normal L&D tasks.
Cornerstone Learning — Oct 13, 2020
Aug 21, 2020
A robust, effective learning management system that is easy to use!
What do you like best?
I like the flexibility and usability of the system - wide range of functionality and great training.
What do you dislike?
While there are tons of options for specific support, it's almost too many choices of how to get help and I'm not always sure which route to take. It would be nice if I had one account manager to turn to directly for support.
Cornerstone Learning — Oct 7, 2020
Aug 21, 2020
User friendly and has all of the functionality we needed.
What do you like best?
There is always at least one way to make the software do what you want it to. It's rare that I tell management that the system is unable to complete some type of functionality. Definitely the best system I've worked with so far.
What do you dislike?
The support model has changed a bit. Engaging with customer support has become a bit more time consuming, but is still the best way to get help with questions about the system.
Aug 21, 2020
Cornerstone is an excellent LMS with room to grow.
What do you like best?
Quaterly updates / improvements is a big plus. The fact that CSOD keeps improving their product has always been a big plus for us. We take advantage of these changes to make our lives easier and provide better experience for our users.
What do you dislike?
As as admin, it takes some time to get use to the modules. When you are supporting more than one module, it can be very time consuming when you are part of an organization that has over 10k employees.
Cornerstone Learning — Oct 6, 2020
Aug 21, 2020
Cornerstone LMS has an intuitive end user interface; the admin side has a bit of a learning curve.
What do you like best?
I am most impressed with the reporting capabilities of the system. Reports are incredibly easy to run once you know the names of the fields you need.
What do you dislike?
The versioning process for Learning Objects is very complicated and can lead to workflow complications if you're not careful. Also, the test building tool could offer more interactivity.
Cornerstone Learning — Oct 13, 2020
Aug 21, 2020
Very powerful tool to roll out education to our staff.
What do you like best?
I love how fast it is to upload content. I upload content quite frequently and find it is fast, efficient and easy to do!
What do you dislike?
There really isn’t much I don’t like. I would say that reporting could be cumbersome when using a custom report, but since the release of reporting 2.0, we have found it to be much simpler.
Cornerstone Learning — Oct 6, 2020
Aug 20, 2020
Amazing learning system, amazing support make this our go to learning tool
What do you like best?
Out of all of the leaning management systems that I have used or evaluated, Cornerstone is the most comprehensive and easiest to use. Also, the technical support has been amazing and lightning fast in their responses.
What do you dislike?
The are functional and helpful interfaces that exists in the two mobile apps (CS Mobile, CS Learn). The admin functions, specifically observation checklists, would be very helpful in the mobile or desktop site. The current interface is complicated and unusable for our purposes.
Cornerstone Learning — Oct 6, 2020
Aug 20, 2020
Top notch LMS for expanding our learning environment
What do you like best?
Cornerstone OnDemand is incredibly intuitive. It can be a little cumbersome on the admin side, but more than makes up for it with a very accessible user interface. The always evolving mobile accessibility is definitely an asset with our transient workforce.
What do you dislike?
Like I said, the admin side of Cornerstone is a bit cumbersome, especially for our less technically inclined facilitators.
Cornerstone Learning — Oct 6, 2020
Aug 20, 2020
User friendly learning management system with great features.
What do you like best?
It's a straight forward and simple experience as a user. As a user, you should be able to login and find what you need pretty quickly. The system is not difficult to understand and requires little training to get up and running as a user.
What do you dislike?
Administrative functionality can be challenging and integrations are somewhat limited. It's best to have an experienced admin managing the system to minimize any errors.
Cornerstone Learning — Oct 6, 2020
Aug 19, 2020
What I consider to be the gold standard of the Enterprise LMS
What do you like best?
Cornerstone is intuitive to learn, use, administrate, and train on. Our staff were able to quickly pick up on any changes to the system, and our training team has had a relatively easy time administering our LMS in the background.
What do you dislike?
The admin features have not yet caught up with the end user experience. Most of the admin interface is a bit antiquated, and some of the functions that I would like to see have been sidetracked for a richer user experience.
Cornerstone Learning — Oct 6, 2020
Aug 19, 2020
Cornerstone LMS is very easy to use, to and helps meet our business needs
What do you like best?
The thing I like most about Cornerstone LMS is the wide variety of features. It makes it easy to deliver training and relevant information to all users across our organization.
What do you dislike?
The thing I like least is the support team. Although it's not always bad, it can be very hard to get a quick response from GPS.
Aug 19, 2020
This platform helped us leverage various training initiatives.
What do you like best?
The ease of the platform is simple and user friendly. We have been able to reach our employees at various locations/states through this platform.
What do you dislike?
Nothing at this time! Everything we have implemented has easy and functional for our organization.
Cornerstone Learning — Oct 13, 2020
Aug 18, 2020
Time-consuming to learn, difficult to use, lots of "gotchas" and minefields.
What do you like best?
- Flexibility, in that you can create and modify learning object titles to help group together different learning objects that should be grouped together in reports.
What do you dislike?
Extremely difficult to administer recurrent training. System is biased toward preventing duplicate assignments and numerous setting changes are required to push out recurrent training. Not suited for airports that have FAR Part 139 training requirements. Very difficult to learn. "HELP" section is no help, exceptionally complex and non-intuitive, next to useless for helping to put features in any context. - Felt like a blind man trying to learn about an elephant by touching and hugging it.
Cornerstone Learning — Sep 28, 2020
Jun 9, 2020
Worst software and company I have seen in all my years!
What do you like best?
I like nothing about the software. They lied to me in the sales pitch about wha tit can do for multi unit companies. They are crooks. DO NOT USE THIS SOFTWARE!!!
What do you dislike?
It does not integrate with ADP. It does not allow for multiple revenue centers. Horrible customer service. Terrible company. They robbed me blind...
Feb 18, 2020
Dated, inconsistent, too complicated, head-shaking issues & design decisions, staff spread too thin
What do you like best?
The user interface is improving and from their perspective, it's mostly fine, but not always. It is generally stable. Latest release finally fixed some very basic HTML issues with course descriptions, but an issue that shouldn't have been there in the first place. Customer service has improved, but is still 50/50 on usefulness.
What do you dislike?
From the admin perspective, it is a daily slog trying to understand and figure out basic functions. Nearly every function is more difficult than it needs to be. Need to know HTML coding to do simple formatting. The training and Help functions are poor to average. Company charges $200 to take an automated certification exam which advertises their own product. I stump Support about half the time with simple questions. It's obviously dated with piecemeal fixes. Too much to list here.
May 30, 2019
Basic functionality is good but took a lot of step to complete my entries.
What do you like best?
User interface was clean and easy to understand where to get what I needed.
What do you dislike?
Too many steps to upload and create courses. Sometimes the complexity made it harder to complete what I needed.
May 18, 2019
It's time travel in the past. Be sceptical of consulting companies that recommend this LMS to you.
What do you like best?
There are some features that are standard, but there is nothing that I really like. Due to its complicated nature, it is not easy to replace administrators - so one could argue that it is good in securing jobs. Ask yourself whether you really need a jack of all trades that doesn't really do anything well. Just ask salespeople to show you how a quiz/test looks for a user and you will see that this system is far from being a modern LMS.
What do you dislike?
It looks quite dated. The UI is inconsistent and shows so much stuff that I don't need. I could write a book about how they could improve usability (e.g., "test engine" -> "create test"). They implement new features that initially look good, but are neither well integrated nor do they have a good UX. We didn't even try to implement the learners home after we heard from two other very well known international companies that they didn't implement it after thorough testing.
May 9, 2019
Cornerstone On-Demand is a pioneer in the eLearning field
What do you like best?
Update - Their system is built on solid ground but lacks advanced functionalities. Their interface may look like a blast from the past.
What do you dislike?
CSOD's support takes time to get back to you although when they do, your issue is instantly resolved.
Apr 17, 2019
A lackluster platform without a customer-centric approach
What do you like best?
The implementation phase ran smoothly and the system was up and running within the lead times that were initially agreed.
What do you dislike?
Lack of customer support, poor reporting system, ignorance by our AM who was later replaced by a similarly ignorant AM.
Jan 15, 2019
CSOD is a complex lms, able to do every training job. It is non-intuitive. The support is terrible.
What do you like best?
I like the reporting and easy ILT class setup. I like the self help documentation. It is all you have.
What do you dislike?
I dislike the inconsistent use of jargon and language throughout the system.
Dec 10, 2018
Over-populated with worthless features- Very expensive
What do you like best?
Well, not much, UI is decent, UX is unbearable and many features that make your life more complicated than it already is.
What do you dislike?
Takes much time to get a grasp of it and means you need to put all your work behind and focus on the admin side of things. Support is literally non-existent. It's like they pick the easy to be resolved tickers and the rest piles up. Would stay away
Jun 25, 2018
Not the easiest platform in the L&D market and one with many flaws
What do you like best?
It's one of the top names when it comes to Learning Management Systems, but that is more or less all about it.
What do you dislike?
The UI is like a blast from the past. Certain tasks become difficult and getting to know the platform really takes time. Lack of support is also a major issue here.
Jan 24, 2018
It's a huge system, has a lot of functionality, however sometimes it gets clumsy and complicated.
What do you like best?
A lot of different functionality.
What do you dislike?
Very poor support. System is rigid in some situations, requires to have a lot of workarounds for simple actions.
Jan 8, 2018
Cornerstone is a full-featured LMS, but it sometimes seems unnecessarily complex to administer.
What do you like best?
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What do you dislike?
Quarterly releases are great in theory, but when the admin role is just part of a person's position, they can seem overwhelming. However, the releases do keep the system moving forward.