CrossKnowledge: LMS Reviews 2026: Pros & Cons, Ratings & more
Is CrossKnowledge: LMS the right solution for you? Read verified CrossKnowledge: LMS reviews from people in industries like yours to make a confident choice.
User-unfriendly, high-maintenance and counter-intuitive, but good with analytics
Overall Rating
52%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
It has a wide range of functions that tackle situations from learner management, to design and deployment, as well as good analytics.
What do you dislike?
The back office interface is absurdly heavy, limited, and non-intuitive. It requires a lot of study and re-study to be able to use its functions and, more often than not, they don't fully answer to the original need, forcing us to adapt the features to what we want.
Many many many functionalities! No other competitor offers these services.
Overall Rating
71%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Many options. It is possible to create very complete and useful courses with communication plans, social aspects, gamification... in several languages. Great!
What do you dislike?
On the other hand, it seems sometimes this LMS forgets about training managers/HRs needs. For example, the workspace "Analyze" is not optimised yet. And you have to be an HTML5 expert to be able to create nice emails.
Very solid, robust, learner centric Learning Suite
Overall Rating
94%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Working with the CrossKnowledge team has always been a pleasure. They are very supportive, responsive and teachable. The system gives me the flexibility to deliver just what is needed to our people to help us achieve our business objectives. The staff is always improving and enhancing the platform with new functionalities that help deliver improved learner engagement, course management and integration.
What do you dislike?
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Easy to navigate in, with a lot of interesting content to support you in your job
Overall Rating
78%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
The content is updated regular, with speakers that are well know in their field. It's an online library on hand and though I would like to have some more search options, it's easy to find what you're looking for.
What do you dislike?
The search is not ideal and you have to remind yourself to go to the platform once in a while (though this has nothing to do with the user friendliness of the platform). I find it depends strongly of the internal learning culture whether employees will use it or not.
Overall Rating
72%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
For me it is simply the best learning technology in the market today by a long way.
Overall Rating
100%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
I love the very modern look and feel from both the admin and user side and especially I love how quickly I was able to support myself, add content, create complex programmes and deliver really engaging content to my audience. The team at CrossKnowledge are all lovely people to deal with, very helpful and always go "above and beyond" when getting you started and then afterwards when you want to try out new features.
What do you dislike?
Nothing
Provides access to great content, with an intuitive and effective UX and robust capabilities
Overall Rating
99%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Language availability Variety of content Bite-sized microlearning topics Very pleasant and competent team to provide and manage the corporate services
What do you dislike?
Excited to see even more AI/machine learning driving their recommendations
