CrossKnowledge Learning Suite Reviews & Ratings 2024

Read CrossKnowledge Learning Suite reviews and discover how other eLearning Industry community members have experienced the software.

Performance Overview
Overall Rating 85%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend

Jun 29, 2022

User-unfriendly, high-maintenance and counter-intuitive, but good with analytics

Overall Rating 52%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It has a wide range of functions that tackle situations from learner management, to design and deployment, as well as good analytics.
What do you dislike? The back office interface is absurdly heavy, limited, and non-intuitive. It requires a lot of study and re-study to be able to use its functions and, more often than not, they don't fully answer to the original need, forcing us to adapt the features to what we want.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Transportation/Trucking/Railroad | Company size : 10,000+ | Level : Senior | Focus : Education | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team

Apr 16, 2020

Many many many functionalities! No other competitor offers these services.

Overall Rating 71%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Many options. It is possible to create very complete and useful courses with communication plans, social aspects, gamification... in several languages. Great!
What do you dislike? On the other hand, it seems sometimes this LMS forgets about training managers/HRs needs. For example, the workspace "Analyze" is not optimised yet. And you have to be an HTML5 expert to be able to create nice emails.
Reviewer photo

Valérie (. — E-Learning project management and international communities animation

Industry : Transportation/Trucking/Railroad | Company size : 10,000+ | Level : Manager | Focus : Human Resources | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team

Mar 27, 2020

Very solid, robust, learner centric Learning Suite

Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Working with the CrossKnowledge team has always been a pleasure. They are very supportive, responsive and teachable. The system gives me the flexibility to deliver just what is needed to our people to help us achieve our business objectives. The staff is always improving and enhancing the platform with new functionalities that help deliver improved learner engagement, course management and integration.
What do you dislike? -
Reviewer photo

Michael K. — Commercial Excellence Manager, BA Performance Coatings at AkzoNobel Coatings Inc

Industry : Chemicals | Company size : 10,000+ | Level : Manager | Focus : Education | Experience using the software : More than 1 year as Administrator

Mar 19, 2020

Easy to navigate in, with a lot of interesting content to support you in your job

Overall Rating 78%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The content is updated regular, with speakers that are well know in their field. It's an online library on hand and though I would like to have some more search options, it's easy to find what you're looking for.
What do you dislike? The search is not ideal and you have to remind yourself to go to the platform once in a while (though this has nothing to do with the user friendliness of the platform). I find it depends strongly of the internal learning culture whether employees will use it or not.
Reviewer photo

Ellen V. — HR professional met een passie voor Learning & development

Industry : Oil & Energy | Company size : 501-1,000 | Level : Manager | Focus : Human Resources | Experience using the software : More than 1 year as User, Administrator

Mar 26, 2018

In one hand, excellent Support and very helpful.On the other hand,the CKLS is quiet difficult to use

Overall Rating 80%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
Reviewer photo

Julien T. — Chef de projet formation digitale chez Accorhotels

Industry : Hospitality | Company size : 1,001-5,000 | Level : Manager | Focus : Human Resources | Experience using the software : 6-12 months as Member of the procurement team

Mar 19, 2018

Easy to use and to the point !

Overall Rating 91%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
Reviewer photo

Reviewer verified by LinkedIn

Industry : Chemicals | Company size : 10,000+ | Level : Manager | Focus : Human Resources | Experience using the software : More than 1 year as User, Member of the deployment/customization team

Mar 17, 2018

I have not used this service so much yet so limited feedback for you

Overall Rating 82%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
Reviewer photo

Caroline D. — European RiseSmart Implementation Coordinator at RiseSmart

Industry : Human Resources | Company size : 201-500 | Level : Manager | Focus : Program and Project Management | Experience using the software : More than 1 year as Member of the deployment/customization team

Mar 16, 2018

A very powerful tool to deploy learning programme in large organizations

Overall Rating 83%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Ease of use for administrators User-centric (from an employee perspective) Adapted to mobile devices Very reliable Very customizable
What do you dislike? The tool has lots of reporting capability although I believe that it could provide even more advanced dashboards/analytics.
Reviewer photo

Vincent M. — Creating learning experiences at ArcelorMittal

Industry : Mining & Metals | Company size : 10,000+ | Level : Consultant | Focus : Human Resources | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team

Mar 15, 2018

,

Overall Rating 72%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
Reviewer photo

Reviewer verified by LinkedIn

Industry : Logistics and Supply Chain | Company size : 10,000+ | Level : Director | Focus : Human Resources | Experience using the software : More than 1 year as Member of the deployment/customization team

Mar 15, 2018

CK is working as a real partner with us.

Overall Rating 88%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
Reviewer photo

Reviewer verified by LinkedIn

Industry : Construction | Company size : 10,000+ | Level : Manager | Focus : Human Resources | Experience using the software : More than 1 year as Administrator, Member of the procurement team

Mar 15, 2018

User-friendly and flexible platform, easy to operate from admin side as well

Overall Rating 82%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Flexibility of features
What do you dislike? -
Reviewer photo

Tatiana S. — Digital Learning Specialist at Solvay

Industry : Chemicals | Company size : 10,000+ | Level : Entry | Focus : Human Resources | Experience using the software : More than 1 year as Member of the deployment/customization team

Mar 14, 2018

It is an up-to-date learning tool

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Flexibility Social component
What do you dislike? -
Reviewer photo

Reviewer verified by LinkedIn

Industry : Human Resources | Company size : 1-10 | Level : Partner | Focus : Consulting | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team

Mar 14, 2018

For me it is simply the best learning technology in the market today by a long way.

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I love the very modern look and feel from both the admin and user side and especially I love how quickly I was able to support myself, add content, create complex programmes and deliver really engaging content to my audience. The team at CrossKnowledge are all lovely people to deal with, very helpful and always go "above and beyond" when getting you started and then afterwards when you want to try out new features.
What do you dislike? Nothing
Reviewer photo

Ian P. — Freelance L&D Consultant and Digital Media Developer

Industry : Banking | Company size : 10,000+ | Level : Consultant | Focus : Education | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team

Mar 14, 2018

CKLS brings an amazing integrated Learning Experience to the table.

Overall Rating 88%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
Reviewer photo

Reviewer verified by LinkedIn

Industry : Food & Beverages | Company size : 10,000+ | Level : Entry | Focus : Human Resources | Experience using the software : More than 1 year as Member of the deployment/customization team

Mar 14, 2018

Provides access to great content, with an intuitive and effective UX and robust capabilities

Overall Rating 99%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Language availability Variety of content Bite-sized microlearning topics Very pleasant and competent team to provide and manage the corporate services
What do you dislike? Excited to see even more AI/machine learning driving their recommendations
Reviewer photo

Reviewer verified by LinkedIn

Industry : Chemicals | Company size : 10,000+ | Level : Director | Focus : Education | Experience using the software : More than 1 year as User, Member of the deployment/customization team, Member of the procurement team

Mar 14, 2018

Easy and simple to use

Overall Rating 87%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Is simple and friendly to use. It combines different types of interactions with the learner, which helps in the learning process.
What do you dislike? There are still areas to improve to make the interactions more impactful.
Reviewer photo

Mariana C. — Digital@Solvay Project Int. en Solvay

Industry : Chemicals | Company size : 10,000+ | Level : Intern | Focus : Program and Project Management | Experience using the software : 6-12 months as Administrator, Member of the deployment/customization team

Mar 13, 2018

It is a simple and clean user interface. Easy to pick up and navigate.

Overall Rating 76%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Learning paths / Blended Learning feature
What do you dislike? Would like to see more interesting features
Reviewer photo

Reviewer verified by LinkedIn

Industry : Research | Company size : 10,000+ | Level : Senior | Focus : Human Resources | Experience using the software : 6-12 months as Administrator, Member of the deployment/customization team

Mar 13, 2018

A powerful learning marketing system

Overall Rating 82%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? -
What do you dislike? difficult to delegate administration to local training managers many releases, impacts are not always evaluated
Reviewer photo

Julie C. — chef de projet Digital Learning chez CMA CGM

Industry : Transportation/Trucking/Railroad | Company size : 10,000+ | Level : Senior | Focus : Human Resources | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team

Mar 9, 2018

It is the platform that best fit customer experience we want to offer

Overall Rating 90%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Easy friendly; great customer experinec with a 10/20/70 learning experience; easy to administrate
What do you dislike? Nothing
Reviewer photo

Reviewer verified by LinkedIn

Industry : Pharmaceuticals | Company size : 5,001-10,000 | Level : Director | Focus : Education | Experience using the software : More than 1 year as Administrator

Mar 9, 2018

RAS

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? RAS
What do you dislike? RAS
Reviewer photo

Reviewer verified by LinkedIn

Industry : Transportation/Trucking/Railroad | Company size : 10,000+ | Level : Manager | Focus : Human Resources | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Jan 12, 2018

Sound, easy to use tool. It evolves continuously, both feeding & challenging your view on learning.

Overall Rating 81%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
Reviewer photo

Bruyninckx T. — Learning Advisor at Randstad

Industry : Human Resources | Company size : 1,001-5,000 | Level : Senior | Focus : Human Resources | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Jan 10, 2018

Perfect for Corporate Learning

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? UX Desktop/mobile Stable and scalable A lot of useful functionalities
What do you dislike? -
Reviewer photo

Reviewer verified by LinkedIn

Industry : Elearning | Company size : 11-50 | Level : Senior | Focus : Consulting | Experience using the software : More than 1 year as Administrator