CYPHER Learning Reviews

Name: CYPHER Learning
Brand: CYPHER Learning
Rating: 4.64 (24 reviews)

Learning Management Systems (LMS)

CYPHER Learning® provides the only all-in-one AI-powered learning platform that is easy-to-use, beautifully designed, and built to power billions of learning moments every day. Create courses faster. Train better. Upskill quicker.

(24 reviews)

Last updated: June 2025

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Who Uses This Software?

L&D professionals, HR leaders, business leaders, product teams, managers, teachers, educators, sales leaders, learners, employees, students, administrators - any one who wants an elevated modern learning experience.

CYPHER Learning Reviews 2025: Pros & Cons, Ratings & more

Is CYPHER Learning the right solution for you? Read verified CYPHER Learning reviews from people in industries like yours to make a confident choice.

Performance Overview

Overall Rating 93^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

Jan 14, 2025

Overall this is an intuitive, visually appealing, and user friendly platform.

Overall Rating 83^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? Support is very prompt and one of the major reasons we have continued to use this platform for almost 10 years.

What do you dislike? Some functionality falls short, there are certain reporting and development areas that need improvement.

Aug 27, 2024

Great platform. Easy to use. It has a professional look.

Overall Rating 92^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? Ease of use, great accessibility features. The Training at the beginning was great and the continued support.

What do you dislike? I would like to see more gamification and animation, but I find that most LMS does not have a lot of this.

Aug 16, 2024

The platform is highly intuitive and easy for our adjunct faculty and students to use.

Overall Rating 100^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? The best part about Cypher Learning is the people. The staff are helpful, friendly, and truly care about our experience. Additionally, I have found all staff, from the help desk to our customer rep, to be incredibly responsive. I could also go on and on about the look and usability of the platform, in addition to the various features Cypher keeps rolling out. I have used other (well-known) LMS platforms and this is the best of all of them!

What do you dislike? Our university has partnered with Cypher Learning for years and I have not found anything that I dislike about the company or the platform.

Jan 9, 2024

Cypher Learning → Highly recommended! Good tool overall. Experienced support team.

Overall Rating 100^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? We’ve enjoyed getting Cypher as our LMS! I find that from a learner's perspective it’s particularly pleasing. Most of our users have shared positive feedback. Be it students or trainers there weren’t any issues navigating course content. The variety of useful features and functions is huge plus!

What do you dislike? We’ve seen only but a few glitches, but other than that nothing negative to add. It’s now 6 years we’ve been using this tool and their support team is second to none! They’ve helped solve anything that came up within a couple of hours.

Feb 24, 2022

a great opportunity to expand the knowledge and skills

Overall Rating 93^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? provides an easy and efficient way to create content deliver training and organize learner audiences companies that focus on talent development can use competency based learning to tag training content with the skills that they want to teach and disease then track alert progress based on their mastery of those skills instructors course is more dynamic and adapted to their needs using advanced innovative functionality

What do you dislike? provides an easy and efficient way to create content deliver training and organize learner audiences companies that focus on talent development can use competency based learning to tag training content with the skills that they want to teach and disease then track alert progress based on their mastery of those skills instructors course is more dynamic and adapted to their needs using advanced innovative functionality

Jan 26, 2021

THE BEST LEARNING MANAGEMENT SYSTEM IN THE INDUSTRY!

Overall Rating 98^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? We are using NEO LMS for more than 5 years and we are very happy with it. It is tailored to our institution's mission and goals - "...to provide knowledge through the development and delivery of superior learning systems." Customer service is excellent. They are very responsive to suggestions and customer requests.

What do you dislike? Nothing I can think of because I am always delighted to start my working day with using NEO LMS. It satisfies everything we need and we are utilizing its full potential to deliver the best online learning experience for our students and teachers.

Jan 23, 2021

Amazing LMS. Very useful for me and my students. I would recommend it to my colleagues

Overall Rating 75^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? It has a friendly interface that helps administrators and students to work with no problems at all.

What do you dislike? For the beginning it seems a little complicated but day by day you discover all the secrets of the platform.

Mar 1, 2018

It is user-friendly. It made my work more efficient.

Overall Rating 97^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? The user interface. It is well-crafted. I also love the Support Forums and the continuing development of the platform.

What do you dislike? Nothing so far.

Jan 18, 2018

A power horse to keep learners engaged with resources at their fingertips.

Overall Rating 100^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? The variety of tools we can leverage to engage and track the learners

What do you dislike? NA

Jan 16, 2018

We are using it in our Adult Paramedic Program, it is easy to use and very functional.

Overall Rating 92^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? Usability. I am by no means a computer guy. Using our on-site IT department has never been needed. As well as NEo replies quickly regarding questions or issues.

What do you dislike? I do wish that I could disable the right-click butting while doing assignments. Myself and a colleague have requested it, seems like an easy fix but refer back to the "not a computer guy" They have informed me they will look at it sometime. Honestly, only gripe so far.

Jan 15, 2018

A good plataform

Overall Rating 82^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

Jan 9, 2018

Well designed, easy to setup and use elearning platform with useful features & functions.

Overall Rating 100^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? The ability to be able to setup the overall course structure & child classes and also enrolling the students via bulk upload method into the child classes allows us to easily manage multiple cohorts seamlessly.

What do you dislike? Unable to edit the subject hierarchy to include my custom subjects.

Jan 8, 2018

The amazing LMS and more than that!

Overall Rating 94^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? The report area, the fact that we can customize it without extra payment and the gamification, including the classbook!

What do you dislike? Nothing as all.

Jan 2, 2018

user friendly

Overall Rating 87^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? usability

What do you dislike? -

Dec 14, 2017

NEO does the job at an affordable price.

Overall Rating 86^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? It is super easy to setup and use.

What do you dislike? I wish it had more test security features. There is no lock down browser functions and not preventing students from copy and pasting within a test.

Dec 13, 2017

It is the best LMS option for the 21st century's educator and instructor!

Overall Rating 92^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

Dec 13, 2017

It is very intuitive to use, have a strong interface, it is fezable.

Overall Rating 82^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? Gamification, Mastery, Raport, Parents & Managers, Feedback for homework, Template.

What do you dislike? Groups, online payment, management of the files.

Dec 12, 2017

A great LMS for corporate & vocational needs

Overall Rating 100^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? As a 20 year veteran in elearning initiatives, I have used more LMS solutions than you'd care to remember. Matrix LMS stands out in the current cluttered LMS market as the best value fully featured solution currently available. As a regular on procurement activities with SME companies and vocational training providers, Matrix feature set consistently meets the greatest overall operational needs for a vibrant digital implementation.

What do you dislike? -

Dec 12, 2017

Feature packed, beautiful solution

Overall Rating 100^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? The range of integrated features 'out-of-the-box' with Matrix LMS initially attracted us to the solution and we're glad it did! Having experience with a wide range of LMS platforms, Matrix is hands down the best value for money solution for our needs as a fully featured digital learning & social community environment. The high level of support for the solution and ongoing published development roadmap means we can keep our users informed easily & be sure we have future proofing inbuilt.

What do you dislike? -

Dec 12, 2017

Great product but rising costs

Overall Rating 89^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? The entire package is very well designed, the team is responsive for support (sometimes within minutes), and the features are outstanding.

What do you dislike? As a small business owner, the company is pacing themselves out of reach due to the rising costs. Most disappointed over this...even with their smallest package restricts features that pushes a small business owner to have to upgrade or look for a different product. I hope Matrix reconsiders their recent price increase of over $1,200/yr for smaller packages. Due to the rising costs, I am not willing to recommend Matrix to other small business owners.

Dec 7, 2017

it was made for teachers very simple, straightforward, and easy to access both me and my students

Overall Rating 98^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? simplicity of features

What do you dislike? I envy the paid versions, I couldnt get the school to use it as an organization but am happy that they allowed me to use it apart from the official school LMS (Canvass). I only teach part time every Saturdays so I just handle one or two multimedia arts and animation/game design classes.

Apr 27, 2016

it's a great LMS, good value for money.

Overall Rating 100^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? We use this platform for compliance and for training, we like that we can build our courses and that the UI is responsive (most of the time we are on the road and use it on the phone). Very user-friendly, we recomand it.

What do you dislike? -

Apr 27, 2016

I use this platform as a parent and I think it's just wonderful.

Overall Rating 100^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? I work a lot and can't get to PTA meetings that's why I like that I can keep track of my kid's grades, I can talk to the teachers and I can see if my kid turned his assignment on time. I also like the badge and points awarding system, keeps the kids more engaged into class.

What do you dislike? -

Apr 27, 2016

We are using this LMS for almost a year now, and we are very happy with it.

Overall Rating 90^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? very graphical interface customizabile portal gamification rather easy to use, is very intuitive

What do you dislike? -

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Overall this is an intuitive, visually appealing, and user friendly platform.

Great platform. Easy to use. It has a professional look.

The platform is highly intuitive and easy for our adjunct faculty and students to use.

Cypher Learning → Highly recommended! Good tool overall. Experienced support team.

a great opportunity to expand the knowledge and skills

THE BEST LEARNING MANAGEMENT SYSTEM IN THE INDUSTRY!

Amazing LMS. Very useful for me and my students. I would recommend it to my colleagues

It is user-friendly. It made my work more efficient.

A power horse to keep learners engaged with resources at their fingertips.

We are using it in our Adult Paramedic Program, it is easy to use and very functional.

A good plataform

Well designed, easy to setup and use elearning platform with useful features & functions.

The amazing LMS and more than that!

user friendly

NEO does the job at an affordable price.

It is the best LMS option for the 21st century's educator and instructor!

It is very intuitive to use, have a strong interface, it is fezable.

A great LMS for corporate & vocational needs

Feature packed, beautiful solution

Great product but rising costs

it was made for teachers very simple, straightforward, and easy to access both me and my students

it's a great LMS, good value for money.

I use this platform as a parent and I think it's just wonderful.

We are using this LMS for almost a year now, and we are very happy with it.