Easily sell and deliver your courses to individuals, teams, or entire organizations. Create branded portals and integrate with Shopify to deliver courses 24/7. Reduce admin workload, improve compliance, and grow your training programs without hassle.
Firmwater LMS is used by training providers who sell or deliver eLearning to businesses and individuals. It's built for those who need a scalable, branded solution with powerful B2C and B2B features for compliance training, onboarding, professional development and more.
Firmwater LMS is an eLearning platform that was specifically built with the needs of training companies in mind.
The LMS supports training vendors to sell and deliver their training content online. It is an extended enterprise learning platform with a unique multi-tenancy structure. You can create a client site (a separate instance of an LMS / LMS portal) for each of the companies to which you wish to deliver training content. However, you can manage users, content, and these client sites all from one admin interface.
The LMS's unique structure allow you to easily update training modules across all client sites in one swoop. Firmwater LMS also has more features that were developed with and for training companies. SSO, external LMS integration, and our certificate verification service are just some of the many features that can save training vendors a lot of time and effort administering their LMS.
Overview of Firmwater LMS benefits
All the features you'd expect of an LMS plus specific features for training companies:
General
Client sites
Ecommerce with Shopify
Brand as your own
Clean, simple interface
Mobile-optimized
Secure hosting
Sandbox account
Configure
Multiple languages
Automated emails
User roles
User account fields
Password rules
Learners
Continuing education credits
Completion certificates
Completion certificate verification service
Content
Load your own content
Works with all authoring tools
SCORM-compliant
Tracking of videos
Assessment engine
Course tags
Prerequisites in courses
Automatic assignment of content
Users
Self-registration
Import users and data
Analytics
Powerful reporting
Integrate
External LMS integration
Single sign-on
RESTful API
Webhooks
Firmwater is your partner when it comes to selling and delivering your eLearning courses.
Learn more about Firmwater LMS's pricing options, cost, and plans so you can make a well-informed, business-wise decision on the best software to use for organization.
Build
$625/ month
100 Active Learners/month
5 Client Sites
eCommerce with Shopify
Custom Domain
White Labelling
SCORM Support
Unlimited Groups
Grow
Contact us for pricing
250 Active Learners
10 Client Sites
Everything in 'Build,' plus:
Learning Paths
Zapier Integration
Scale
Contact us for pricing
500 Active Learners/month
20 Client sites
Everything in 'Grow,' plus:
SSO
External LMS Integration
API Access
Integrations
Learn more about Firmwater LMS's integration options.
Shopify
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Is Firmwater LMS the right solution for you? Read verified Firmwater LMS reviews from people in industries like yours to make a confident choice.
Performance Overview
Overall Rating
91%
Usefulness
Usability
Customer Experience
Likelihood to Recommend
A versatile, reliable LMS supported by outstanding technical experts and the best customer service
Aug 24, 2023
Overall Rating
98%
Usefulness
Usability
Customer Experience
Likelihood to Recommend
What do you like best?
Partnering with Firmwater was the best move we ever made! When we chose Firmwater to host and deliver our multitude of online learning programs, they took great care to understand our business, our LMS needs, and our challenges. They are incredibly responsive and always willing to provide advice and share their expertise to support our success. To top it off, you won't find better personalized customer service. As a content-driven company, we are grateful to have Firmwater as our LMS partner!
What do you dislike?
Honestly can't think of anything to include here; the Firmwater Team is always there when we need them, and their services and technology have exceeded our expectations!
Firmwater LMS
—
Aug 28, 2023
Thank you so much for this amazing review, Jen! It's been a pleasure getting to know you and the team over the last few years. We look forward to continuing our partnership for the years to come!
Firmwater is a great LMS, especially for smaller organizations. It is easy to use and intuitive.
Jun 12, 2023
Overall Rating
76%
Usefulness
Usability
Customer Experience
Likelihood to Recommend
What do you like best?
Customer service was absolutely great. Liam our account manager was very efficient and remained on top of all of our questions and support at all times. He really made a difference. I also think their pricing plans are ideal for smaller companies wishing to implement a good LMS for their employees.
What do you dislike?
They don't have an app yet which could make it easier for field-based employees to use the platform.
Firmwater LMS
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Jun 13, 2023
Thank you for the review! We strive to offer the best possible support to our clients, so I'm happy to hear that I've been able to make a difference and help you with your eLearning efforts. As a small team it can be difficult to design and manage an app based LMS on top of what we currently provide, including our support. However, it's always great to hear this type of feedback so we can better understand and adapt to how our clients' users are taking online training, in this case remotely.
Versatile LMS for training providers, but could use a bit of updating.
Jan 4, 2023
Overall Rating
76%
Usefulness
Usability
Customer Experience
Likelihood to Recommend
What do you like best?
Firmwater lets you create learning sites for multiple clients under one account, allowing us to push courses to any or all of them easily. In addition, the support from their team is excellent.
What do you dislike?
There is a bit of a learning curve, and it doesn't seem to get updated very often. The interface is definitely showing its age compared to the competition.
Firmwater LMS
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Jan 10, 2023
Hi Scott, LMS updates are client-driven so your comments are valuable. In 2022 we made 36 LMS updates, but these are often done behind the scenes. Going forward we will plan on communicating these to clients more effectively. The look and feel of the UI is more challenging to address, but it's good for us to know that this is important to our clients. In 2023, our focus will be on adding expanded features and utility to the LMS, but an interface refresh is on our radar. -The Firmwater Team
The customer service is excellent. Too many companies disappear into an online abyss but not them
Oct 17, 2022
Overall Rating
91%
Usefulness
Usability
Customer Experience
Likelihood to Recommend
What do you like best?
The easy system, the support if I forget or don’t know something is excellent. The support staff stay calm and are incredibly helpful in explaining to me what Im not sure if or if I’ve forgotten how to do something.
What do you dislike?
I would like to be able to change colours on some parts of the program for emphasis. Im not sure if I can add in videos or not in lessons but that would be very helpful. Videos on FAQs “how to’s” maybe?
Platform is easy to use, but friendly tech support very promptly addresses any issues that do arise.
Oct 12, 2022
Overall Rating
98%
Usefulness
Usability
Customer Experience
Likelihood to Recommend
What do you like best?
Great customer service, always improving the platform to meet customer needs. Even though we are a small company compared to some of their clients, they have always worked to customize things we needed to fine tune. Integration with Shopify gives us everything we need to monetize our content. Love that it's a Canadian company! Did I mention that tech support is top notch?
What do you dislike?
Had to really struggle to find something negative to say - the backend reports can be slow to load, but we rarely access them anyway.
Easy to use LMS that helps us deliver our learning solutions to clients
Jun 8, 2022
Overall Rating
88%
Usefulness
Usability
Customer Experience
Likelihood to Recommend
What do you like best?
Firmwater LMS allows a lot of flexibility in content management with its client-sites and external LMS integration features. The support team at Firmwater are a pleasure to work with - they are responsive and quick to troubleshoot and resolve issues. The are great partners to collaborate with on handling different use case scenarios.
What do you dislike?
The LMS works well for our current needs and use cases. It would be great to see more features added on more frequently as the demand for online learning content continues to grow rapidly along with the need to keep learners engaged and motivated to come back to the LMS frequently.
Firmwater’s excellent customer service is rivaled by none.
May 17, 2022
Overall Rating
97%
Usefulness
Usability
Customer Experience
Likelihood to Recommend
What do you like best?
Not only do I receive extremely quick response, anyone I deal with goes above and beyond to assist. I recently had an issue with the software I was using to publish to SCORM. Even though this wasn’t Firmwater’s issue, I asked for advice. Liam followed up with links to support forums, as well as informed me of results from his own search for solutions. I highly recommend Firmwater for e-learning needs.
What do you dislike?
After several years as a Firmwater client, I have absolutely no complaints.
Firmwater LMS has been a perfect partner for our LMS needs.
Jan 11, 2022
Overall Rating
94%
Usefulness
Usability
Customer Experience
Likelihood to Recommend
What do you like best?
Besides the fact that Firmwater's LMS software meets our needs and allows us to provide reliable and straightforward eLearning options to our clients, what really makes a difference in my mind with regards to Firmwater LMS is their customer service. Especially as I was learning and getting set-up with the system, all of my questions were answered quickly, and I was always provided a solution or easy to understand instructions I needed in order to be successful.
What do you dislike?
We really have not encountered anything that we are not satisfied with. Like any new system it takes a little time to get comfortable but gets easier every time you use it. The benefit of Firmwater is their customer service ethic means you are never stranded as someone at their end will always help you if you have a question or need assistance.
Fantastic hosted LMS solution for enterprise or SMB
Dec 2, 2021
Overall Rating
85%
Usefulness
Usability
Customer Experience
Likelihood to Recommend
What do you like best?
Firmwater LMS is easy to setup, includes multi-tenancy, allows for customizations, and user auto-registration workflows to simplify content distribution.
What do you dislike?
The UI could use a refresh (especially the reporting section) and allow for more customization, however this is purely cosmetic and does not detract from usability.
Firmwater LMS is stable and reliable training provider.
Nov 11, 2021
Overall Rating
93%
Usefulness
Usability
Customer Experience
Likelihood to Recommend
What do you like best?
As a training provider, we appreciate Firmwater's ability to problem solve with smart and responsive support people.
What do you dislike?
We can not think of anything to dislike. Firmwater delivers what they say in a timely manner.
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Client Sites are individual, branded training portals, each with its own users, courses, settings, and data. Learn more about Client Sites.
Additional active learners beyond your plan are billed per learner. If you regularly exceed your allotment, we’ll help you find the best pricing option. Contact us for details.
Groups are customized Locations, Departments, or Job Titles that let you automatically assign training to the right users, manage learners by role or structure, and filter reports by specific segments for better visibility and control.
External LMS integration allows learners to launch your courses from another platform while the content remains securely hosted on Firmwater LMS. This lets you deliver training to organizations that use their own LMS, maintain control of your intellectual property, and share reporting results back to their system. Learn more.
You can upgrade your plan at any time.
Yes, custom plans are available. Contact us for a tailored quote.
A Learning Path is a sequence of training steps that assigns courses to participants automatically. Each step holds one or more courses, and the path's settings decide when each step's courses become available to a participant and how long they stay available. No manual re-assignment is needed as learners move through onboarding, recertification, or ongoing compliance programs.
