Firmwater LMS Reviews 2020

Read Firmwater LMS reviews and discover how other eLearning Industry community members have experienced the software.

Performance Overview
Overall Rating 88%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend

Mar 25, 2020

A dynamic LMS for training companies who want to differentiate themselves from the competition

Overall Rating 82%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Firmwater's technical/ customer support is incredible. My most favorite benefit to our partnership! They've spent countless hours working with me to meet the needs of my clients. Response time is fast and issues have always been resolved in a professional and timely manner (even on the week ends). I'm a small client in their portfolio but I am made to feel that I am just as important as the larger ones. Their support really makes the difference!
What do you dislike? We have to comply with individual state and local jurisdictions that require specific information to be included on student completion certificates. The platform only allows for one template per client site, which can be a real limitation. Still, the Firmwater support team has helped us to achieve compliance by offering up different solutions that have worked for us thus far.
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Russell W.

Industry : Security and Investigations | Company size : 1-10 | Level : Owner | Focus : Operations | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team

Mar 9, 2020

I have worked with LMS procurements and evaluation or 20+ years. Firmwater has my vote as #1.

Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? continual upgrades timely and detailed response to all support requests help with Articulate Storyline and Shopify. elegant design ability to private brand label LMS for our clients
What do you dislike? lack of portal functionality built in; however, we have been able to easily integrate Firmwater with our portal
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Hal R.

Industry : Elearning | Company size : 1-10 | Level : Senior | Focus : Information Technology | Experience using the software : More than 1 year as Administrator