What is Fuse?
With Fuse, learning teams are able to move from low performance (course-centric) strategies to driving measurable organisational performance. The platform allows teams to facilitate the whole process of learning.
Unlike LXPs and LMSs - where learning happens within the boundaries of courses - in Fuse, tacit knowledge and skill capital are shared.
Here’s how the platform drives active engagement and performance:
Fuse brings together different knowledge sources to create an evolving corporate brain. Automated augmented and manual tools curate, analyse, enrich and translate content for a deep understanding. This makes core knowledge better and more accessible:
- learners experience an accurate, personalised search with easy filtering and dynamic facets.
- Knowledge is delivered and consumed within a context (through peer- supported practice and performance support when on the job) which makes learning truly relevant to the learner. Knowledge delivered in context closes the gap on interpretation, application, and performance.
- Practice and feedback drive a cycle of application that builds competence and, in time, expertise.
- Fuse provides safe spaces (experiences/ communities, events, comprehension assessments etc.) to practice.
- Observations and 121 tools allow feedback to be gained and worked on.
- Once learners are experts they then contribute through social contexts (answering questions, contributing to conversations) and create new knowledge (thought leadership, innovation etc.) to fuel the engine and help solve more business problems. An active learning culture is created through this creation of experts.
Overview of Fuse benefits
Fuse helps companies to develop a culture of continuous learning and active engagement by connecting employees with experts inside their business, content from their internal teams and external libraries and with social and user generated content.
Employee Onboarding:
- Accelerate time to productivity
- Fuse's online communities let new hires connect instantly with peers, subject matter experts and other new hires
- Structured learning and assessments tailored to users' roles that they can complete at their own pace
Sales Enablement:
- Give sales teams quick access to the latest product training and sales collateral, accessible anytime on mobile
- Build your sales teams’ confidence to pitch, manage objections and close deals with real-time feedback and performance coaching whenever they need it
Internal Communications:
- Fuse lets you remove the bottlenecks and ensure that your global teams get the right message at the right time
- Give your employees a voice with a platform that lets them feed back to leadership and collaborate with their peers
On the Job Learning:
- Give your people access to bitesized learning and assessments that they can access on the go and apply immediately
- Allow your employees to easily create content and share their expertise with their colleagues - wherever they are
Analytics:
- Prove the value of learning and development with drag and drop analytics dashboards