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Tech Solutions to HR Problems
About the vendor
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Customers
  • Small/Medium Businesses
Industries
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Deployment
  • Mobile Application
  • Self-Hosted Cloud-based
Platforms
  • Linux
  • Mac
  • Windows
Browsers
  • Apple Safari
  • Google Chrome
  • Internet Explorer
  • Mozilla Firefox
Training
  • In Person
  • Live Online
Support
  • Email
  • Knowledge Base
  • Live Online
  • Online Community
  • Phone
Languages Supported
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LinkedIn Page
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What is GoCo?

GoCo is an integrated human resources management, benefits, and payroll platform all rolled into a single, unified solution. The software is specifically built for small and medium-sized enterprises aimed to help streamline their HR processes, including hiring, onboarding, and more.

GoCo provides busineses with a platform that enables them to implement 100% online benefit management with the backing and support of expert benefit advisors across the country. Managing and performing payroll tasks is a breeze with GoCo. Integrations with the leading payroll applications allow you to keep your existing payroll providers.

With GoCo, you company remains in compliance with industry standards and regulations. Your organization is kept updated on the latest employment and benefit compliance laws automatically.

Overview of GoCo benefits

GoCo delivers a modern human resources management platform that enables you to automate your HR workflows. The software lets you customize the whole enboarding journey and gathers I-9s, W-4s, agreements, work eligibility info and more from newly hired employees.

Your workers will definitely appreciate GoCo’s employee portal where they can request and monitor time-off from the personal accounts. This self-service feature helps you and your employees save time, time they can channel on other tasks and functions and increase productivity.

With GoCo, you have a clear view of the big picture, from headcount, benefit cost, compensation, and other reports, allowing you to gain better, high-value insight into your organization. The software generates custom reports that show information that you need in the most comprehensible manner.

The software centralizes all information, documents, and benefits in a singular, unified location that you can easily access anytime. Everything is organized for fast and easy navigation. Security is also topnotch, as GoCo uses bank-level encryption to protect data from unauthorized access and undesirable parties.

Seamless integrations with other systems simplifies data entry. Any changes you made on GoCo is automatically synced to your other business applications, including your payroll software and other business apps like Google Suite.

Best of all, GoCo is 100% free.

Features

Learn more about GoCo features that set it apart from the competition. Discover how its unique tools and capabilities enhance your processes.

Accounts & Permissions

Access Control
Approval Process Control
Role Based Permissions
Single Sign In

Attendance Reporting Features

Absence Management
Progress Tracking
Sick Leave Tracking
Time Attendance
Vacation Tracking

Communication Management

Communication Management
Email Notifications
Multi Language
Real Time Notifications

Customization

Custom Fields
Custom Forms
Custom Landing Pages
Customizable Branding
Customizable Reporting
Customizable Templates
Email Templates
Forms Management
Template Management

Data Management Features

Business Intelligence
Content Management
Data Import Export
Document Management
Document Storage
Employee Database
Employee Profile
Feedback Collection
Knowledge Base
Real Time Data
Timesheets

Financial Features

Benefits Management
Billing Invoicing
Direct Deposit
Payroll Management

HR Features

360 Degree Feedback
Career Development Planning
Competency Management
Employee Management
Employee Onboarding
HR Management
Performance Appraisal
Performance Management
Recruiting Management

Integration

API
Application Integration
CRM Integration
Email Integration
Mobile Integration
Social Media Integration
Third Party Integration

Interaction Features & UX

Activity Dashboard
Collaboration Tools
Drag Drop Interface
Employee Self Service
New Employee Portal
Search Functionality
Self Service Portal

L&D Features

Asynchronous Learning
Blended Learning
Content Library
Gamification
Learning Management
Training Management

Monitoring Features

Configurable Workflow
Monitoring
Task Management
Workflow Management

Reporting & Analytics

Audit Trail
Engagement Analytics
Goal Setting Tracking
Overtime Tracking
Performance Reports
Real Time Analytics
Real Time Reporting
Real Time Updates
Reporting Statistics
Surveys Feedback

Scheduling & Planning

Activity Tracking
Automated Scheduling
Automatic Reminders
Calendar Management
Interview Scheduling

Security & Compliance

Compliance Management
Digital Signature
Electronic Signature Capture
HIPAA Compliance
Secure Data Storage
SSL Security

Signalling & Screening

Applicant Tracking
Assessment Management
Certificate Management
Job Application Management
Reference Checking
Resume Parsing
Skills Assessment
Skills Tracking
Status Tracking
Pricing

Learn more about GoCo's pricing options, cost, and plans so you can make a well-informed, business-wise decision on the best software to use for organization.

Pricing Model
  • Free Trial
  • Subscription
License
  • Paid
Starting Price
  • $5
Free Trial
  • Yes

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Reviews

Is GoCo the right solution for you? Read verified GoCo reviews from people in industries like yours to make a confident choice.

Performance Overview
Overall Rating 80%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend

A flexible HR software platform that grows with your team

Apr 2, 2024

Overall Rating 91%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Our experience with GoCo has been very positive overall. It’s become an integral part of our daily operations, helping us streamline and automate key HR functions like onboarding and performance management. I love that I can use it to build custom workflows. The document management tools are also fantastic — being able to send out incentive plans, policy updates, and handbooks with e-signature support has made it easy to communicate changes company-wide. Better for us than BambooHR.
What do you dislike? While the workflow builder is one of GoCo’s strongest features, it does come with a learning curve since customers have to build the workflows themselves. Thankfully, our account team was extremely hands-on and supportive as we got up to speed. They keep adding new features, which shows their commitment to continuous improvement. GoCo is a strong and reliable choice.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Financial Services | Company size : 1,001-5,000 | Level : Director | Focus : Operations | Experience using the software : More than 1 year as Administrator

Intuitive, comprehensive, and a smart choice for HR management

Feb 23, 2024

Overall Rating 81%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? GoCo stands out for its intuitive and user-friendly interface, making it easy to navigate and manage HR tasks. The platform's design is both visually appealing and logically structured, allowing users to comfortably access various features. During our evaluation of different HR solutions, GoCo emerged as the most comprehensive and succinct option, leading to its selection as our preferred choice.
What do you dislike? One area where GoCo could improve is in its billing and timesheet flexibility. Our current time card system allows case managers to bill different grants, a feature that wasn't readily available in GoCo. However, our HR team managed to find a workaround to accommodate this need. Good for HR/hiring processes with billing and timesheet management. It has streamlined our HR operations, enhancing overall efficiency.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Information Technology and Services | Company size : 501-1,000 | Level : Director | Focus : Human Resources | Experience using the software : More than 1 year as Administrator

Reliable, intuitive, and a true game-changer for HR teams

Feb 11, 2024

Overall Rating 90%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Our experience with GoCo has been nothing short of fantastic. It’s incredibly easy to use, which means no more staff complaints or constant questions. No need for a full-time admin just to run the system. What really sold me was their approach: they view HRIS like a game — something employees should be able to figure out on their own. And that’s exactly what’s happened. My team has been able to explore the platform, complete tasks with minimal guidance, and keep things moving smoothly.
What do you dislike? GoCo is still a relatively young company, so it doesn’t have as many modules or advanced features as some older platforms. I refer to it as "vanilla with sprinkles" — it’s simple, but it delivers exactly what I need. I intentionally avoided focusing on bells and whistles when choosing a new system, and honestly, I don’t miss any of those extras because GoCo handles the essentials flawlessly. As an HR manager, I couldn’t be happier!
Reviewer photo

Reviewer verified by LinkedIn

Industry : Business Supplies and Equipment | Company size : 201-500 | Level : Manager | Focus : Human Resources | Experience using the software : More than 1 year as Administrator

User-friendly HR platform, it simplifies onboarding and benefits

Apr 6, 2023

Overall Rating 80%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? GoCo has been a great solution for our team, especially for onboarding and managing employee documents. Now it’s easier for new hires to complete their offer letters, paperwork, and get up to speed quickly. One of the biggest pros is how it streamlines benefits management, making processes like open enrollment much simpler and more accessible for staff. We compared it with Paycom, but GoCo stood out for being far more user-friendly, especially for staff, all at a very competitive price point.
What do you dislike? The biggest challenge we’ve faced has been with customer service. There was a period of high turnover, and we were assigned several different reps, which made support feel inconsistent. However, GoCo seems to have made improvements in this area — our current dedicated rep stays in touch regularly and provides helpful, proactive support, which is a noticeable step in the right direction. It is shaping up to be a reliable and user-friendly platform we can count on.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Electrical Manufacturing | Company size : 201-500 | Level : Manager | Focus : Human Resources | Experience using the software : More than 1 year as Administrator

A disappointing experience marked by misleading promises

May 20, 2022

Overall Rating 20%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? In most cases, I aim to highlight the positive aspects of a product, especially as a CEO who understands how hard it is to satisfy every customer. Unfortunately, in this case, there are no redeeming qualities I can point to. The experience was frustrating from the start, due to a complete disconnect between what was promised during the sales process and what was actually delivered.
What do you dislike? The most serious concern was the misleading sales experience. Our entire team was led to believe that GoCo could integrate with our existing systems — a key requirement for us. Post-purchase, their implementation team admitted that integration wasn’t possible, rendering the product completely unusable for our needs. I strongly recommend doing thorough due diligence and reviewing customer feedback before committing.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Information Technology and Services | Company size : 51-200 | Level : CXO | Focus : Business Development | Experience using the software : 6-12 months as Member of the procurement team

A smart, scalable HR solution for our small medical practice

May 20, 2022

Overall Rating 91%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? GoCo has been a perfect fit for our small medical practice. The software is incredibly intuitive, which made it easy for our team to get up and running with minimal training. The learning curve was short, and staff quickly adapted to the platform without feeling overwhelmed. The system aligned perfectly with our daily workflows.
What do you dislike? There are a couple of features we’d love to see added. First, a built-in communication or note feature for timesheets would be helpful, allowing employees to clarify entries directly in the system. Second, we’d appreciate the ability to restrict time tracking by IP address to ensure team members are physically present when clocking in and out. That said, it’s a great choice for small businesses looking for a scalable and easy-to-use HR platform.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Medical Practice | Company size : 11-50 | Level : Senior | Focus : Human Resources | Experience using the software : More than 1 year as Administrator

Reliable software with outstanding service and true partnership

Feb 12, 2022

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? GoCo has been consistently excellent. One of the standout aspects is the ongoing support — we’ve had monthly check-ins with our GoCo rep for years now, and that says a lot about the company’s commitment to its clients. They actively seek feedback, whether it’s positive or critical, and more importantly, they act on it quickly. When I reach out with a question, I typically get a response within an hour — that level of responsiveness is rare and appreciated.
What do you dislike? Our company operates with a unique structure, managing multiple businesses under one parent company. This has occasionally made profile setup and permissions a bit more complex. However, instead of treating this as a limitation, GoCo has treated it as an opportunity for improvement, using our case to develop new features and updates. That adaptability speaks volumes about their team’s mindset. It’s a high-quality product and a more cost-effective service than others.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Staffing and Recruiting | Company size : 201-500 | Level : Manager | Focus : Human Resources | Experience using the software : More than 1 year as Administrator

A Great Human Resources Platform for Small to Mid-Sized Teams

Feb 23, 2021

Overall Rating 87%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? GoCo was a strong starting point for our HR management needs, especially as a small to mid-sized company. The platform is clear, easy to use, and provides a user-friendly experience for both HR teams and employees. Our staff had no trouble navigating the system — they could easily access their employment history, track benefit changes, and review PTO balances. It's particularly well-suited for growing teams that need an approachable, streamlined system.
What do you dislike? The main drawback we encountered was around reporting accuracy. While GoCo offers helpful reporting features, we found it difficult to pull data from specific dates or time ranges accurately. Reports often required manual adjustments, especially when tracking headcount changes or benefit updates, which added extra steps to our workflow. While there's room to improve, the ease of use and accessibility make it a worthwhile tool for companies looking to centralize their HR ops.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Financial Services | Company size : 201-500 | Level : Manager | Focus : Human Resources | Experience using the software : More than 1 year as Administrator, Member of the procurement team

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