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GoCo Reviews
Employee Onboarding SoftwareLevel-Up your HR with Flexible Employee Management Software.
Who Uses This Software?
Level-Up your HR with Flexible Employee Management Software.
GoCo Reviews 2025: Pros & Cons, Ratings & more
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Performance Overview
Overall Rating
81%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
Apr 6, 2023
User-friendly HR platform, it simplifies onboarding and benefits
What do you like best?
GoCo has been a great solution for our team, especially for onboarding and managing employee documents. Now it’s easier for new hires to complete their offer letters, paperwork, and get up to speed quickly. One of the biggest pros is how it streamlines benefits management, making processes like open enrollment much simpler and more accessible for staff. We compared it with Paycom, but GoCo stood out for being far more user-friendly, especially for staff, all at a very competitive price point.
What do you dislike?
The biggest challenge we’ve faced has been with customer service. There was a period of high turnover, and we were assigned several different reps, which made support feel inconsistent. However, GoCo seems to have made improvements in this area — our current dedicated rep stays in touch regularly and provides helpful, proactive support, which is a noticeable step in the right direction. It is shaping up to be a reliable and user-friendly platform we can count on.