iSpring Suite Reviews & Ratings 2024

Read iSpring Suite reviews and discover how other eLearning Industry community members have experienced the software.

Performance Overview
Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend

May 20, 2024

Great Product - Highly Recommend For Anyone looking to transform their PPT Presentations!

Overall Rating 87%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Recently purchased. Has exceeded my expectations . User-friendly, intuitive and straightforward to create PPT presentations. Even with minimal technical expertise anyone can navigate and utilize its features effectively. iSpring customer services is incredibly responsive and helpful. If you want a tool that will save you time and enhance the quality of your PPTS , iSpring is the perfect solution. Worth the investment!
What do you dislike? There was nothing that I did not like about the product so far. I am just starting out and still have a lot to learn about what the product offers.
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Lisa F.

Industry : Chemicals | Company size : 201-500 | Level : Manager | Focus : Human Resources | Experience using the software : Less than 6 months as User

Apr 30, 2024

Wonderful product with great support available. Love it!

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I think the integration with Powerpoint is really helpful. The trainings and videos are very helpful in getting started, and the support staff is wonderful.
What do you dislike? I don't really have anything that I like the least about this product. I have been very satisfied.
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Randi B.

Industry : Nonprofit Organization Management | Company size : 51-200 | Level : Director | Focus : Human Resources | Experience using the software : Less than 6 months as User, Administrator

Apr 19, 2024

This software does exactly what it claims to, does it well, and has great technical support.

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I most like the easy integration with Powerpoint and the great technical support.
What do you dislike? While iSpring provides great specialized add-ons called "interactions", sometimes I'm not sure which form to use, and it is a bit difficult to convert one form of interaction to another.
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Reviewer verified by LinkedIn

Industry : Education - Secondary | Company size : 1-10 | Level : Owner | Focus : Education | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team

Apr 12, 2024

The absolute best authoring tool, they've been leading the market for years in my opinion!

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Ease of use, very short learning curve, great customer support, unlimited possibilities (release your inner creative beast!)
What do you dislike? Export files for translation feels a little behind - translations are daily part of our business but the export options are limited and it is still a tedious task because of this.
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Reviewer verified by LinkedIn

Industry : Medical Devices | Company size : 1,001-5,000 | Level : Manager | Focus : Education | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Mar 20, 2024

Great and easy to build online dynamic Web content

Overall Rating 91%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I really like the fact that it's very well integrated within Powerpoint. We can build online content using the power of Powerpoint without having to learn much more. The quizzes and role play are great to create dynamic content, integrated within the slide show in a way no other quiz forms go.
What do you dislike? I actually prefere to record the presentation using Powerpoint recording features and then use iSpring to generate the online content, rather than using the recording from the tool itself. But this is just a personal preference. The tool would benefit also from some external API or automation features to deal with a large number of presentations.
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Francois C.

Industry : Semiconductors | Company size : 11-50 | Level : CXO | Focus : Operations | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team, Member of the procurement team

Feb 27, 2024

Awesome elearning software that helps promote better learning.

Overall Rating 99%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Building out interactions and simulations for my teammates to use and makes it easier for them to understand situations that may arise while supporting other teammates.
What do you dislike? The limit on font customization and placement. I compare their font limitations is more comparable to Word than to PowerPoint.
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Reviewer verified by LinkedIn

Industry : Banking | Company size : 10,000+ | Level : Senior | Focus : Information Technology | Experience using the software : More than 1 year as User

Jan 30, 2024

Easy to use and super supportive customer. I was surprised by how quickly I received support.

Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I love the narration options and the easy to use platform. The fact that I can just "plug in" through Powerpoint makes this the best use of time for my role. Creating content is only one portion of my role so I feel this is the best option for me!
What do you dislike? When we were looking at our different options, we thought about other options in eLearning content. This was the best option.
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Stephani A.

Industry : Financial Services | Company size : 501-1,000 | Level : Senior | Focus : Human Resources | Experience using the software : Less than 6 months as User, Member of the deployment/customization team, Member of the procurement team

Dec 15, 2023

It's very useful, full of features that helps to build interesting designs

Overall Rating 82%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Customer support. Whenever I have any doubts or troubles, they take good care of my needs, shoutout to Jim from Tech Support, who helped me to solve a major issue
What do you dislike? I believe because the tool has a lot of features, sometimes it gets confusing on how to do somethings.
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Carolina C.

Industry : Banking | Company size : 1,001-5,000 | Level : Intern | Focus : Education | Experience using the software : 6-12 months as User, Member of the deployment/customization team

Dec 15, 2023

It´s a very helpful tool for our organization. It serves the purpose we currently need.

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The variety of functions and sub-tools that allows you to easily create an interactive and engaging content.
What do you dislike? There is nothing I would say I like the least. I cannot comment on this section right now, maybe later.
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Reviewer verified by LinkedIn

Industry : Education - Higher | Company size : 51-200 | Level : Manager | Focus : Human Resources | Experience using the software : 6-12 months as Administrator

Aug 22, 2023

So far, service has been excellent. Tech support was very responsive.

Overall Rating 85%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I have not tested all the features as yet to comment - it looks very intuitive at first glance, and the support pages are excellent.
What do you dislike? Again, I have not tested all the features as yet to comment on what I like least - I am hoping it is very intuitive to use and will require minimal training.
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Reviewer verified by LinkedIn

Industry : Higher Education | Company size : 1,001-5,000 | Level : Entry | Focus : Education | Experience using the software : Less than 6 months as User

Jun 7, 2023

Usable but prefer not to if given an option as tool is unstable

Overall Rating 62%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I dislike the tool being unstable. Example, lost previous version of the converted videos. It is very painful to re-create
What do you dislike? Unstable too. I dislike the tool being unstable. Example, lost previous version of the converted videos. It is very painful to re-create. For animation it only works for SCORM and not for mp4 videos. Quite many limitations
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Reviewer verified by LinkedIn

Industry : Education - Higher | Company size : 51-200 | Level : Senior | Focus : Education | Experience using the software : 6-12 months as User

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iSpring Suite — Jun 8, 2023

Hello, Thank you for posting a review and we're sorry to hear that your experience was not up to standards. I am afraid that we do not totally follow you with the questions described. Can you please give us more details so that we can check these features on our end with the development team? Looking forward to hearing back from you!

Jun 5, 2023

Simple and effective in developing basic elearning and assessments

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? ability to adapt existing ppt and add some level of interactivity and quiz to assess learning stickiness
What do you dislike? better process for naming and tracked quiz and interactions, to better manage version control and translations
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Reviewer verified by LinkedIn

Industry : Medical Devices | Company size : 1,001-5,000 | Level : Manager | Focus : Marketing | Experience using the software : More than 1 year as User

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iSpring Suite — Jun 8, 2023

Hello, Thank you so much for reviewing iSpring here on eLearning Industry. We appreciate it greatly. It’s nice to hear that you are happy with the iSpring solution. As per your cons, I am afraid that we are not following your requests. Can you please describe them in more detail? Thank you. Looking forward to hearing back from you!

May 12, 2023

Effective and intuitive authoring tool with excellent support.

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? What I like the most is that I can create engaging courses using a variety of ready-made interactions and quizzes, role-play simulations, templates, characters and other useful features. In addition, I find the iSpring Suite really intuitive and easy to use, not to mention that they offer exceptional support and resources to get the most out of their solutions.
What do you dislike? Nothing really, it suits my needs perfectly. It's a high quality product that offers all the essential features and more.
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Andreea T.

Industry : Elearning | Company size : 1-10 | Level : Owner | Focus : Creative | Experience using the software : More than 1 year as User

iSpring Suite logo

iSpring Suite — May 16, 2023

Hi Andreea, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it tons. It’s great to hear that you are happy with the iSpring solution. Be sure to check out our webinar section as we hold lot's of useful sessions with the industry experts: https://www.ispringsolutions.com/webinars Keep up the great work! :)

May 3, 2023

It is efficient for those who have the right licensing

Overall Rating 56%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I have no proper opinion on ispring since my class was given the incorrect version of the licensing that would have assisted us in our needs. There's nothing wrong with ispring, it just didn't serve my team's needs
What do you dislike? We had to have a specific type of licensing in order to work on a presentation simultaneously. We couldn't work on the presentation all at the same time, so we decided it was not for us. Nothing wrong with ispring, it just wasn't compatible with the team's goals.
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Reviewer verified by LinkedIn

Industry : Education - Higher | Company size : 1-10 | Level : Trainee | Focus : Business Development | Experience using the software : Free Trial as User

iSpring Suite logo

iSpring Suite — May 4, 2023

Hi, Thank you for posting a review and we're sorry to hear that iSpring Suite didn't serve your team's needs. If you need to collaborate with your team on projects in cloud, you should consider to buy iSpring Suite Max. Also, you'll get access to a Content Library that contains over 89,000 eLearning assets, templates, and characters. Moreover, the subscription includes regular software updates and our highly trained support geeks are always ready to help you 24/7.

Apr 21, 2023

ISpring is very user friendly and very performing.

Overall Rating 92%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The integration in power point make the use of ISpring very easy. It allows you to create very professional and smart courses.
What do you dislike? At the moment nothing! It perfectly respond to my needs of creating independently professional training courses.
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Reviewer verified by LinkedIn

Industry : Mechanical or Industrial Engineering | Company size : 501-1,000 | Level : Senior | Focus : Human Resources | Experience using the software : Less than 6 months as Administrator

iSpring Suite logo

iSpring Suite — May 4, 2023

Hi, Thank you so much for reviewing iSpring! We very much appreciate it. It’s nice to hear that iSpring’s been working great for you so far. Be sure to check out our webinar section as we hold lot's of useful sessions with the industry experts: https://www.ispringsolutions.com/webinars :) Keep up the great work!

Apr 18, 2023

Incredibly intuitive and user-friendly. I would highly recommend this product to anyone.

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I received little to no training on this software and was able to produce professional products in no time. It is extremely user-friendly and an extension of PowerPoint so there was already a sense of familiarity. I would not classify myself as a technical individual so to be able to start developing and producing products shortly after installing allowed me to stay ahead of delivery deadlines. I would highly recommend this product to anyone.
What do you dislike? If I'm pulling information from the slide deck into an interaction, it locks you into the interaction. You have to save and close to then regather information or graphics from the slide deck again and reopen it. Really my only complaint.
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John L.

Industry : Security and Investigations | Company size : 201-500 | Level : Manager | Focus : Education | Experience using the software : Less than 6 months as Administrator, Member of the deployment/customization team

iSpring Suite logo

iSpring Suite — May 4, 2023

Hi John, Thank you so much for reviewing iSpring here! We very much appreciate it. It’s great to hear that you are happy with the iSpring solution. As per your feature request, thanks a lot for sharing. I will pass it on to our Product Development team. We sincerely appreciate your thoughtfulness in helping us improve our products. Keep up the great work!

Apr 15, 2023

iSpring is a FANTASTIC Product that has been designed for people with less Content Creation Skills

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? In addition to the powerful features, their Customer Service is FANTASTIC. They have designed the Product to be user-friendly and taken a LOT OF EFFORT to create "Support Docs" and "Videos" to help users.
What do you dislike? Unable to TALK to Customer Support ....I find CHATTING a very ineffective, tiresome, time-consuming, and cumbersome process. I am not very impressed with their India Support Desk though - that has and remains a dampener that I will have to "workaround" since I am based in India.
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Matthew J.

Industry : Elearning | Company size : 1-10 | Level : Owner | Focus : Consulting | Experience using the software : More than 1 year as User

iSpring Suite logo

iSpring Suite — May 4, 2023

Hi Matthew, Thanks a lot for sharing your thoughts about iSpring products and service. We very much appreciate it. It’s great to hear that you are happy with the iSpring solution. As per your cons, I'm sorry to hear that you could not talk to one of our specialists. In this case, you could consider upgrade your subscription to iSpring Suite Premium that includes 24/7 VIP support via phone, email and chat in 15 min or less: https://www.ispringsolutions.com/pricing

Apr 1, 2023

The app does a lot of things but not what I needed it to do

Overall Rating 88%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It seems very familiar because the program integrates into PowerPoint, so the learning curve was very low. The program also came with a lot of assets already built in, so course creation was a lot easier than I anticipated.
What do you dislike? I wish the end-of-course evaluation survey was a little more integrated into the program. It was cumbersome finding the settings to have the survey results emailed to you. I don't really know why a "quiz function" does not have the ability to tally results from several students.
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Sharmil M.

Industry : Professional Training & Coaching | Company size : 1-10 | Level : Owner | Focus : Education | Experience using the software : Free Trial as Administrator

iSpring Suite logo

iSpring Suite — May 4, 2023

Hi Sharmil, Thanks a lot for posting your review! We appreciate it greatly. As per your cons, if you want to track your learners progress and results you need an LMS. With iSpring Suite, you can convert your files to a SCORM package that can be uploaded straight to an LMS. If don’t have an LMS yet, feel free to try iSpring Learn:https://www.ispringsolutions.com/ispring-learn/get-free-trial

Mar 29, 2023

I feel that iSpring is very user friendly to non-technical roles.

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It is user friendly, and easy to learn. I am able to easily navigate through all areas i need to use.
What do you dislike? There are a lot of different programs. Maybe they could consolidate it down to less programs. Sometimes i am not exactly sure which program fits the best situation.
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Reviewer verified by LinkedIn

Industry : Research | Company size : 1,001-5,000 | Level : Manager | Focus : Consulting | Experience using the software : Less than 6 months as User

iSpring Suite logo

iSpring Suite — Apr 13, 2023

Hi, Thank you so much for reviewing iSpring here on eLearning Industry. We appreciate it greatly. It’s nice to hear that iSpring’s been working great for you so far. As per your cons, we hold weekly webinar series where we share iSpring tips and tricks and help easily get started with eLearning:https://www.ispringsolutions.com/webinars Keep up the great work!

Mar 24, 2023

iSpring is an easy to use course development tool.

Overall Rating 76%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like the way iSpring integrates seamlessly with with PowerPoint. I had a very short learning curve.
What do you dislike? I was confused about how to save interactions in a presentation, and it created a lot of extra presentations.
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Eloise H.

Industry : Elearning | Company size : 1-10 | Level : Owner | Focus : Education | Experience using the software : Less than 6 months as User

iSpring Suite logo

iSpring Suite — Apr 13, 2023

Hi Eloise, Thanks a lot for sharing your thoughts about iSpring Suite here on eLearning Industry. As per your Cons, I'm sorry to hear that you were experiencing this issue. Here are the instructions on how to add, save and edit an interaction to your course: https://docs.ispringsolutions.com/ispring-suite/inserting-an-interaction-59868431.html Hope this helps!

Mar 22, 2023

ISpring suite is a great option for non-technical, entry level users

Overall Rating 87%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Ease of use, interactions, templates. As a previous user of Powerpoint it was easy to use, many online resources, good support team. I love the text to speech for audio, the voices are the most realistic I've heard.
What do you dislike? Text to speech is not possible directly from interactions you must export the audio and insert. Selection of icons and images from stock. Not enough backgrounds and characters for home healthcare industry. It has many errors if you don't save files properly - can't save to a share drive. Boots you out constantly.
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Reviewer verified by LinkedIn

Industry : Hospital & Health Care | Company size : 501-1,000 | Level : Manager | Focus : Education | Experience using the software : Less than 6 months as User, Administrator

iSpring Suite logo

iSpring Suite — Apr 13, 2023

Hi, Thanks a lot for posting your review here on eLearning Industry. We very much appreciate it. As per your cons, could you please get back to me with a little more details on what backgrounds and characters for home healthcare industry you would like to see in iSpring Suite content library? Also, I highly recommend watching this webinar: https://youtu.be/zWthru2lz74. There we talk about main rules when working with iSpring as well as why publishing to One Drive is not the best idea.

Mar 21, 2023

Enhances training in a simple way to our LMS system

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Screen recording and end user interaction with quizzes and other features to keep the user engaged.
What do you dislike? Hard to say, their are a few features I have not used, but so far all the ones I have used have worked great.
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Reviewer verified by LinkedIn

Industry : Food Production | Company size : 501-1,000 | Level : Director | Focus : Program and Project Management | Experience using the software : More than 1 year as Administrator

iSpring Suite logo

iSpring Suite — Apr 3, 2023

Hi, Thanks a lot for posting your review here on eLearning Industry. We appreciate it tons. It’s great to hear that you are happy with the iSpring solution. Also, we hold weekly webinar series where we share iSpring tips and tricks and help easily get started with eLearning: https://www.ispringsolutions.com/webinars. Be sure to check it out and keep up the great work!

Feb 27, 2023

ISprings support is by far the best in the LMS industry.

Overall Rating 84%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Ispring support is top-notch. They will walk with you through your problems. If you and their help can not figure something out you can send them the file and they will take a deeper dive. Talent LMS and Litmos offer nothing when compared to Ispring.
What do you dislike? A few things could be better, but the positives outweigh the negatives by leaps and bounds. The sound tools could use flags, which one could place to mark a spot.
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Erik P.

Industry : Nonprofit Organization Management | Company size : 201-500 | Level : Entry | Focus : Education | Experience using the software : More than 1 year as Administrator

iSpring Suite logo

iSpring Suite — Mar 6, 2023

Hi Erik, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it tons. Our tech support team always puts clients first - it's amazing that you had a positive experience! As per your cons, could you please get back to me with a little more details on what exactly you would like to add in iSpring products and how you would use new features? Thanks a lot and keep up the great work! :)

Feb 15, 2023

iSpring Suite is a very helpful too for creating training courses.

Overall Rating 84%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It integrates with PowerPoint easily and they provide helpful online webinars to learn how to use it.
What do you dislike? Narration was a bit challenging to learn but eventually I was able to navigate through it.
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Reviewer verified by LinkedIn

Industry : Education - Higher | Company size : 1,001-5,000 | Level : Consultant | Focus : Human Resources | Experience using the software : Less than 6 months as Administrator

iSpring Suite logo

iSpring Suite — Feb 16, 2023

Hello, Thank you for rating iSpring so highly, however, I noticed that you gave it only 80% out of 100% in the Likelihood to Recommend section. Could you please get back to me with a little more details on what exactly was confusing in the Narration Editor? Thanks a lot and keep up the great work!

Jan 13, 2023

It is useful and is exactly what I need. It looks really good.

Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The technical support is outstanding.This is the main reason I will bought the package after my trial
What do you dislike? nothing at all. I lived everything about it and it is well worth paying the price. I cannot recommend it enough
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Reviewer verified by LinkedIn

Industry : Elearning | Company size : 1-10 | Level : Owner | Focus : Education | Experience using the software : Less than 6 months as Administrator

iSpring Suite logo

iSpring Suite — Jan 25, 2023

Hi, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it greatly. Our tech support team always puts clients first - it's amazing that you had a positive experience! Also, we hold weekly webinar series where we share iSpring tips and tricks and help easily get started with eLearning: https://www.ispringsolutions.com/webinars Keep up the great work!

Dec 31, 2022

low threshold effective elearning program for standalone easy access courses

Overall Rating 91%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? leverages familiar interface (Powerpoint) with great learning add-ons and without the need for a complex LMS set up (although LMS is also available).
What do you dislike? can be hard at times to find where the settings are that you need, but the help desk is absolutely fantastic!
Reviewer photo

Reviewer verified by LinkedIn

Industry : Elearning | Company size : 1-10 | Level : Owner | Focus : Creative | Experience using the software : Less than 6 months as User

iSpring Suite logo

iSpring Suite — Jan 10, 2023

Hi, Thank you for rating iSpring so highly, however, I noticed that you gave it only 90% out of 100% in the Likelihood to Recommend section. Could you please get back to me with a little more details on what the settings exactly it was hard to find? Thanks a lot and keep up the great work! :)

Dec 18, 2022

It is very versatile tool with a lot of built in features.

Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The easy way to tailor a course to different audiences. The online support, which is available all the time and provides helpful answers in short time. The libraries.
What do you dislike? The need to switch between two screens to edit slides and narratation. Sometimes the graphic wave form of the sound does not show the precice prostition in time.
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Reviewer verified by LinkedIn

Industry : Chemicals | Company size : 11-50 | Level : Senior | Focus : Consulting | Experience using the software : More than 1 year as User, Administrator

iSpring Suite logo

iSpring Suite — Jan 10, 2023

Hi, Thanks a lot for sharing your thoughts about iSpring products and service. We very much appreciate it. It’s great to hear that you are happy with the iSpring solution. As per your cons, thanks a lot for sharing your feedback. I will pass it on to our Product Development team as a feature request. We sincerely appreciate your thoughtfulness in helping us improve our products. Keep up the great work!

Dec 12, 2022

Excellent integrations and easy to use and fantastic customer support.

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Customer and tech support is fantastic, and the system is easy to use. the platform for both iSpring and iSpring Marketplace is very user-friendly.
What do you dislike? I can't think of anything that I don't like. Everything is pretty simple to use and it doesn't really require any prior knowledge.
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Kelly P.

Industry : Real Estate | Company size : 1-10 | Level : Owner | Focus : Real Estate | Experience using the software : Less than 6 months as Administrator

iSpring Suite logo

iSpring Suite — Dec 14, 2022

Hi Kelly, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it tons. It’s great to hear that you are happy with the iSpring solution. Keep up the great work!

Dec 12, 2022

A fantastic product with excellent technical support.

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? How quickly you can begin creating professional-looking e-learning courses. It's a very user-friendly system.
What do you dislike? There is nothing I dislike about it - it has all the features that I require and has an extremely intuitive interface.
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Reviewer verified by LinkedIn

Industry : Elearning | Company size : 1-10 | Level : Director | Focus : Education | Experience using the software : More than 1 year as Administrator

iSpring Suite logo

iSpring Suite — Dec 14, 2022

Hi, Thank you for sharing your thoughts about iSpring Suite. We appreciate it greatly. It’s nice to hear that iSpring’s been working great for you so far. Keep up the great work! :)

Dec 9, 2022

I think it is a useful and easy software to use in making e-learning content.

Overall Rating 77%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The quiz feature is the one I like best since it lets users have a smooth interaction with e-learning contents.
What do you dislike? I guess it's the roleplay feature just because that most characters are locked and it needs more variety of employees.
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Reviewer verified by LinkedIn

Industry : Automotive | Company size : 51-200 | Level : Intern | Focus : Sales | Experience using the software : Free Trial as User

iSpring Suite logo

iSpring Suite — Dec 14, 2022

Hi, Thank you for posting your review!As I see you're using only a free trial of our authoring tool.You can get a full access to all functions of our tool if you consider extending it to a full license: www.ispringsolutions.com/ispring-suite#pricing.iSpring Suite provides great value for its price by making the creation of courses, quizzes, video lectures, interactions, and more superfast. Also,it includes a Content Library with 89,000 ready-made eLearning assets and live customer support 24/7.

Nov 4, 2022

iSpring Suite 11: a real Elearning tool full of good ideas!

Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I really enjoy the full and complete functionnality of iSpring 11 max. By adding this tool to your laptop, you will enjoy to develop your courses. The new version integrate very modern assets and template which are very useful in my daily work. One of my favorite learning activity is Role Player, to simulate softskills training. The last but not the least point is to thanks iSpring support team who is very available to answer for all the questions. I recommand iSpring!
What do you dislike? Some function are limited, for example it's not possible to fully customized interaction, or the animation system is a little bit tricky.
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Christophe T.

Industry : Elearning | Company size : 1-10 | Level : Trainee | Focus : Education | Experience using the software : More than 1 year as User

iSpring Suite logo

iSpring Suite — Nov 16, 2022

Hi Christophe, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it tons. Our tech support team always puts clients first - it's amazing that you had a positive experience! As per your cons, if you have ideas on how we could improve specific functions in iSpring Suite, please share your feedback in our Community: https://community.ispringsolutions.com/category/product-ideas Thank you! Hope iSpring keeps serving you well :)

Oct 21, 2022

It is a very useful tool with clean design and easy to use.

Overall Rating 86%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Simplicity, clean panel design, integration to ppt as add in, less bug, and strong technical support including both online chat and rich tutorial available.
What do you dislike? Add a few more function in narration audio editor, such as splitting, integration, and insertion by oral recording. It is to make tool better in dealing with a frequently encountered situation: a completed course is found that there is only one word was recorded wrong and need to be re-recorded.
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Reviewer verified by LinkedIn

Industry : Semiconductors | Company size : 1,001-5,000 | Level : Consultant | Focus : Education | Experience using the software : More than 1 year as User

iSpring Suite logo

iSpring Suite — Nov 17, 2022

Hi, Thank you so much for reviewing iSpring products and service here on eLearning Industry! We very much appreciate it. It’s great to hear that you are happy with the iSpring solution. As per your feature request, thanks a lot for sharing. I will pass it on to our Product Development team. We sincerely appreciate your thoughtfulness in helping us improve our products. Keep up the great work!

Oct 4, 2022

The software is easy to use - runs smoothly from the internet.

Overall Rating 61%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like that the software is easy to use. There are many YouTube videos to help problem solve. If I cannot find the answer there, the instant chat function is amazing, with your message always being answered straight away,
What do you dislike? Sometimes large projects can take a long time to convert to HTML5. Also, the fact that it won't publish into the One Drive can prove problematic.
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Reviewer verified by LinkedIn

Industry : Education - Primary | Company size : 1-10 | Level : Entry | Focus : Education | Experience using the software : More than 1 year as User, Administrator

iSpring Suite logo

iSpring Suite — Nov 18, 2022

Hi, Thank you for reviewing iSpring Suite here on eLearning Inductry! We appreciate it greatly. Our tech support team always puts clients first - it's amazing that you had a positive experience! As per your cons, I highly recommend watching this webinar: https://youtu.be/zWthru2lz74 There we talk about main rules when working with iSpring as well as why publishing to One Drive is not the best idea. Hope that helps!

Sep 14, 2022

User-friendly and easy-to-learn software, IT help was only needed to install it initially.

Overall Rating 88%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Easy-to-build quizzes, library of characters and automated voice are my top three features! Apart of that the interactions and dialogue simulations are nice to have too.
What do you dislike? Recent update makes me to learn some technicalities from scratch but tech support is the most helpful with that.
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Olesia S.

Industry : Pharmaceuticals | Company size : 1,001-5,000 | Level : Senior | Focus : Education | Experience using the software : More than 1 year as User, Administrator

iSpring Suite logo

iSpring Suite — Nov 17, 2022

Hi Olesia, Thanks a lot for sharing your thoughts about iSpring products and service. We very much appreciate it. It’s nice to hear that iSpring’s been working great for you so far. As per your cons, we hold weekly webinar series where we share iSpring tips and tricks and help avoid common mistakes and make your courses even better: https://www.ispringsolutions.com/webinars =)

Sep 13, 2022

Useful and intuitive. Good variety of question styles

Overall Rating 86%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Our subscription is for Quizmaker 10 only and not the entire iSpring suite. We prefer this as Quizmaker suits are needs and we do need many of the functions offered by the Suite
What do you dislike? Image library is one of the functions in iSpring Suite that we do not need as we tend to use our own images
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Reviewer verified by LinkedIn

Industry : Education - Higher | Company size : 1,001-5,000 | Level : Senior | Focus : Education | Experience using the software : More than 1 year as User, Administrator

iSpring Suite logo

iSpring Suite — Nov 17, 2022

Hi, Thank you for sharing your thoughts about iSpring! We appreciate it greatly. As per the Usibility & Usefulness - this is the selling point for a lot of our clients, and it's sad to hear that you found some functions useless to get started with iSpring. So if you need to create quizzes and tests only, please look at our quiz authoring tool - iSpring QuizMaker: https://www.ispringsolutions.com/ispring-quizmaker. Hope that helps. Keep up the great work!

Sep 8, 2022

It is very user friendly and familiar because of the PowerPoint interface

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The support is incredible and timely! They were able to help troubleshoot and technical issue that arose while publishing.
What do you dislike? It's okay overall. I would highly recommend to anyone wishing to convert their learning material from PowerPoint to e-learning formats like SCORM and HTML5.
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Reviewer verified by LinkedIn

Industry : Elearning | Company size : 1-10 | Level : Director | Focus : Consulting | Experience using the software : Free Trial as User

iSpring Suite logo

iSpring Suite — Nov 17, 2022

Hi, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it tons. Our tech support team always puts clients first - it's amazing that you had a positive experience! As per your cons, we have lots of video tutorials and webinars: https://www.ispringsolutions.com/support https://www.youtube.com/user/iSpringPro/videos Hope that helps=)

Aug 11, 2022

It is robust and easy to use and flexible enough to allow me to satisfy every client.

Overall Rating 99%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Allows me to create attractive training programs without having to learn yet another development platform or program code.
What do you dislike? There is nothing about iSpring Suite that I dislike. It seamless integrates with PowerPoint and has never failed me.
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JR H.

Industry : Health, Wellness and Fitness | Company size : 1-10 | Level : Owner | Focus : Education | Experience using the software : More than 1 year as User

Aug 4, 2022

It is a fantastic tool to create learning presentations

Overall Rating 86%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The technical support team is very active and the answer is available within a few hours.
What do you dislike? Nothing in particular. It is a good tool, I am a beginner so I am still exploring all the possibilities.
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Punam M.

Industry : Pharmaceuticals | Company size : 1,001-5,000 | Level : Manager | Focus : Quality Assurance | Experience using the software : Less than 6 months as User

iSpring Suite logo

iSpring Suite — Nov 17, 2022

Hi Punam, Thank you so much for reviewing iSpring here on eLearning Industry! We very much appreciate it. It’s great to hear that you are happy with the iSpring solution. As per your cons, we hold weekly webinar series where we share iSpring tips and tricks and help easily get started with eLearning:https://www.ispringsolutions.com/webinars. Hope that helps!=)

Aug 1, 2022

It's one of the most intuitive tools I've come across

Overall Rating 92%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like that the main work is done simply and easily on PowerPoint. Which greatly facilitates corrections and translations of the eLearning's The construction of the quizzes is also logical and easy to operate - with the support of an instructional video and patience :) With mental flexibility and imagination - I have created some interesting things
What do you dislike? It's a shame that the software still doesn't support languages that are written from right to left:) Hope it will be developed soon.
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Tom G.

Industry : Health, Wellness and Fitness | Company size : 1,001-5,000 | Level : Manager | Focus : Marketing | Experience using the software : More than 1 year as User

iSpring Suite logo

iSpring Suite — Nov 17, 2022

Hi Tom, Thank you so much for reviewing iSpring here on eLI! It’s great to hear that you are happy with the iSpring solution. As per your feature request, thanks a lot for sharing. I will pass it on to our Product Development team. We sincerely appreciate your thoughtfulness in helping us improve our products. Also, you are more than welcome to join iSpring Community Forum and show your work there: https://community.ispringsolutions.com =) Keep up the great work!

Jul 29, 2022

Perfect for somebody who already knows pptx. In 2 days i manage Ispring

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Excellent helpdesk. Good level of complexity and fonctionalities easy to integrate the output in variable LMS. Easy to integrate videos or audio files. the quizz possibilities are amazing.
What do you dislike? the functions to edit a video (before integrate it in the presentation) are a bit poor. Not easy to propose different paths for the student.
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Patrick v.

Industry : Telecommunications | Company size : 1-10 | Level : Owner | Focus : Business Development | Experience using the software : Less than 6 months as Administrator

Jul 25, 2022

Easy to use to build customer training at a reasonable cost level

Overall Rating 91%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Once you do a quick set of trainings, easy to add interesting content to help keep trainings engaging to trainees
What do you dislike? Need more SCORM training as you build training to make sure the the export is correct the first time
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Reviewer verified by LinkedIn

Industry : Financial Services | Company size : 201-500 | Level : CXO | Focus : Legal | Experience using the software : More than 1 year as User, Administrator

Jul 17, 2022

It is a great product to take PowerPoints and publish them for use on the web.

Overall Rating 62%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I first used ispring to convert PowerPoints to HTML web pages. However, I have started using all their other features - and their products are great.
What do you dislike? I would like to be able to have the ispring converter remember my past settings when I bring up a new PowerPoint to convert to HTML.
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Reviewer verified by LinkedIn

Industry : Education - Primary | Company size : 11-50 | Level : Owner | Focus : Education | Experience using the software : 6-12 months as Administrator

Jul 12, 2022

Love it-Soooo easy to use. Makes my projects look so professional.

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I love how easy the software is and if I hit a roadblock--- there is an excellent Technical support team to assist me. We had Camtasia first and I found it very cumbersome. I love the fact that there are soo many tutorials to also assist.
What do you dislike? I cannot find anything wrong with the software to actually point out something wrong. I find that the software is so easy to use so at this time, nothing.
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Reviewer verified by LinkedIn

Industry : Government Administration | Company size : 5,001-10,000 | Level : Senior | Focus : Human Resources | Experience using the software : 6-12 months as User

Jul 12, 2022

easy to use software which can convert PowerPoint slides into an interactive eLearning module

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Speed with which you can publish the module. The variety of interactions available. The quality of the screen recorder / video editor and voice over ability. Ease and accuracy of Tests / surveys as part of the overall assessment. The ability to email the results of any quizzes back to the individual. Multiple viewer options and the viewer settings stay the same for ease of republishing .
What do you dislike? Software is great can't fault it. I believe it is far more capable than the things we use it for with the ability to use branching within the presentation and we never know if we should amend the timings or PowerPoint hyperlinks or use the iSpring branching to move to different parts of the module but I guess that's just a training issue on something we hardly use
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Reviewer verified by LinkedIn

Industry : Financial Services | Company size : 1,001-5,000 | Level : Senior | Focus : Finance | Experience using the software : More than 1 year as User, Administrator

Jul 12, 2022

Great software easy to work with for elarning and motion design

Overall Rating 80%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? - Animations can be as good as in after-effect with synchronization of the narration. - Don't need to program with script - i can do scorm, video, flip book all in one
What do you dislike? Have more tutorial online, having a community online active would be great Licence is still expensive
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Reviewer verified by LinkedIn

Industry : Elearning | Company size : 1-10 | Level : Owner | Focus : Creative | Experience using the software : More than 1 year as User

iSpring Suite logo

iSpring Suite — Nov 17, 2022

Hi, Thanks a lot for posting your review! We appreciate it greatly. It’s great to hear that you are happy with the iSpring solution. As per your cons, we have lots of video tutorials and webinars: https://www.ispringsolutions.com/support, https://www.youtube.com/user/iSpringPro/videos. Also, you are more than welcome to join iSpring Community Forum and ask you questions there: https://community.ispringsolutions.com. Hope that helps=) Keep up the great work!

Jul 8, 2022

It's easy to use and the help support is very reactiv.

Overall Rating 87%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The integration in Powerpoint and the simplicity of the LMS. French speaker.
What do you dislike? I don't know. I try many other LMS and Ispring is the most simply to use for me.
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Reviewer verified by LinkedIn

Industry : Elearning | Company size : 1-10 | Level : Owner | Focus : Program and Project Management | Experience using the software : More than 1 year as User, Administrator

Jun 13, 2022

Very good product for anyone charged with creating training content

Overall Rating 91%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like the customer service when I need help. They are always available. I like the ease of use, once I got the hang of it and the fact that iSpring is always adding new characters and content.
What do you dislike? It took me awhile to understand some of the features, and I had to ask for help with an expert, which I was charged for, but it was well worth it to understand the software inside out.
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Roxanne Z.

Industry : Wholesale | Company size : 51-200 | Level : Senior | Focus : Creative | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Jun 10, 2022

A great product for elearning authoring. Great for developing interactive course content.

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Its easy to use. As long as you know powerpoint you can use iSpring. Seamless integration.
What do you dislike? I wish we could add characters from our region instead of the existing ones.
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Mojito J.

Industry : Education - Higher | Company size : 1,001-5,000 | Level : Senior | Focus : Education | Experience using the software : More than 1 year as User

May 30, 2022

It is useful for certain things like quick video tutorials.

Overall Rating 84%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? That I can easily do quick video tutorials and it uses PowerPoint that most people are familiar with.
What do you dislike? That it does not update to the latest version like my Nvivo license. I would recommend it more if we were able to get updated versions.
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Pita T.

Industry : Education - Higher | Company size : 501-1,000 | Level : Senior | Focus : Education | Experience using the software : More than 1 year as User

May 10, 2022

It is the best elearning platform on the market. I highly recommend the platform for elearning!

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It is easy to use, integrates well, and there are endless options for bespoke learning such as: text, movie, image integration and interactions!
What do you dislike? There is nothing I can say I specifically don't like about the platform/software. Other than, it is only available for PC
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Reviewer verified by LinkedIn

Industry : Marketing and Advertising | Company size : 1,001-5,000 | Level : Manager | Focus : Marketing | Experience using the software : More than 1 year as Administrator

Apr 1, 2022

I found iSpring Suite extremely useful and well designed

Overall Rating 64%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? There are numerous things that I like about using the iSpring Suite. I like the way it integrates into Microsoft PowerPoint Application and the support provided by the firm.
What do you dislike? What do I like least about using the iSpring Suite? This is difficult for me to answer since I am so impressed by the way it integrates into Microsoft PowerPoint Application and the support provided by the firm.
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Reviewer verified by LinkedIn

Industry : Professional Training & Coaching | Company size : 11-50 | Level : Partner | Focus : Consulting | Experience using the software : More than 1 year as Administrator

Mar 22, 2022

Speed and quality is the definition of iSpring Suite

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? iSpring Suite can do things which Presenter 360 lacks. Example - Using media in-built features of PowerPoint, Support GIF, Interactions UX look much better, Additional simulation support. I work in a very dynamic environment where speed and quality matters and iSpring does the job like a piece of cake. The only thing iSpring Suite lacks is the robust content library of Presenter 360 but that does not make much difference with the new O365 content library.
What do you dislike? I like the player UX of Presenter 360 better than iSpring Suite. It would be a "WOW" if iSpring Suite adds more players in the kitty.
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Sankhadeep M.

Industry : Insurance | Company size : 10,000+ | Level : Manager | Focus : Education | Experience using the software : More than 1 year as User, Administrator

Mar 21, 2022

It is just easy and quick an you will get the best E-Learning Experience you have ever seen

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The E-Learings are looking like an immense amount of programming, yet it's so easy and quick to do. The results with professional marketing setups are just stunning.
What do you dislike? The Powerpoints are making trouble when saved in one Drive. There are parts missing or not opening when there ist the auto save activated.
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Reviewer verified by LinkedIn

Industry : Professional Training & Coaching | Company size : 51-200 | Level : Consultant | Focus : Education | Experience using the software : Less than 6 months as User, Administrator

Mar 18, 2022

perfect for our work (build courses) and well focus on the design expperience

Overall Rating 85%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? my favorite thing is the great graphic freedom given by the software. with a good imagination and a touch of experience you can develop practically everything you have in mind in a very easy way and the graphic rendering at the time of saving is practically perfect.
What do you dislike? the thing I liked least is perhaps the integration with the moodle platform which on some more technical items does not respond exactly as I would like but it is still possible to get the result you want with a little imagination
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Daniele B.

Industry : Higher Education | Company size : 11-50 | Level : Entry | Focus : Creative | Experience using the software : Less than 6 months as User, Administrator, Member of the deployment/customization team

Mar 17, 2022

Great authoring tool to make engaging, instructive content.

Overall Rating 87%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I love how it seamlessly connects to PowerPoint to make engaging content out of the previous presentation my company has already made.
What do you dislike? I wish there were a few more features that allowed me to control when a learner progressed to the next slide, for instance needing to click five options before moving on, etc. Often the learners can skip past any added interactions I include.
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Lauren M.

Industry : Utilities | Company size : 201-500 | Level : Senior | Focus : Education | Experience using the software : 6-12 months as User, Administrator

Mar 17, 2022

It is simple to use. I have tried 3 or 4 other tools and none have been as easy as Ispring

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? They have excellent support. I have needed to make inquiries in some constraints due to specific situations and the help is fast, very friendly and focused on supporting the client.
What do you dislike? It does not have help videos for intermediate or advanced level. The videos that exist are very basic and are not enough for more complex situations. It would help a lot if they developed those tools.
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Fabiana Iglesias C.

Industry : Elearning | Company size : 1-10 | Level : Director | Focus : Education | Experience using the software : More than 1 year as User, Administrator

Feb 22, 2022

Amazing support and very nice to use! Easy to learn.

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The fast feedback I got on my question and that they stayed standby untill I told her my problem was solved. I tried to figure out what to do for more than a month an in 30 minutes the technical consultant solved my problem by thinking together.
What do you dislike? Liked everything! Great service, nice to use, clear guidance on the website. Would really recommend!
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Evy V.

Industry : Hospital & Health Care | Company size : 501-1,000 | Level : Senior | Focus : Human Resources | Experience using the software : Less than 6 months as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Jan 27, 2022

iSpring's power and ease of use makes anyone a course developer

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? My primary role at SchellingPoint is managerial but I needed to create eLearning formats for some of our content. It seemed easier to find an eLearning and LMS system I could use rather than transfer the knowledge in my head to an eLearning specialist. I chose Spring Suite and LMS and have been delighted with the decision. I can use PowerPoint and iSpring's features to quickly put out a high-quality quality course for learners without any technical needs.
What do you dislike? No being able to store iSpring folders in the cloud (OneDrive, Dropbox) but manage them on a dedicated, backed up device, is the only nuisance.
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Michael T.

Industry : Information Technology and Services | Company size : 11-50 | Level : CXO | Focus : Program and Project Management | Experience using the software : More than 1 year as User

Jan 20, 2022

Very user friendly, easy to understand and figure out without any instructions

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The ease of converting between ppt format to SCORM format. When I changed laptops I needed help with my activation key and the customer service I received was prompt and sorted my issue out quicker than I would expect.
What do you dislike? I wouldn't say there is anything in particular but would maybe be nice for the ispring tab to be a different colour as it took me a while to realise it had been downloaded into ppt.
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Reviewer verified by LinkedIn

Industry : Construction | Company size : 501-1,000 | Level : Senior | Focus : Education | Experience using the software : 6-12 months as User

Jan 15, 2022

great integration of PP slides (however, only without VB makros), responsive hotline

Overall Rating 71%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? PP Integration, support's responsiveness, seemless integration of courses with iSpringMarket, some of the functions are hidden in (sometimes in unexpected) sub-menus but available at the end of the day
What do you dislike? Glossary is unusable in that a) no import of data in files like *.csv or *.txt or *.xls is possible b) not direct link to terms is possible c) no return from glossary to where it was called from is possible
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Reviewer verified by LinkedIn

Industry : Pharmaceuticals | Company size : 1-10 | Level : Manager | Focus : Consulting | Experience using the software : Less than 6 months as Administrator, Member of the deployment/customization team

Dec 30, 2021

I think the software and company are amazing and very helpful.

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? They answer your questions in a timely and detailed manner. They walk you through any issues or questions you may have.
What do you dislike? Nothing I can think of so far. The response time is great and the software is easy to navigate even for the most non-technical audiences.
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I. L.

Industry : Information Technology and Services | Company size : 1-10 | Level : Owner | Focus : Consulting | Experience using the software : Less than 6 months as User

Dec 23, 2021

Very powerful and useful, especially in this time.

Overall Rating 74%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It helps me create tutorials videos and engaging content (quizzes and other situational interactions)
What do you dislike? Hard to install, but i got support from the CS team responsively. Quite confusing when logging in too.
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Reviewer verified by LinkedIn

Industry : Education - Higher | Company size : 1-10 | Level : Senior | Focus : Operations | Experience using the software : Less than 6 months as User

Dec 15, 2021

This will be a very useful tool for training and outreach.

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I love that we are able to personalize everything that is sent out to employees. I also love that we are able to receive feedback on quiz results and have proof of training and participation.
What do you dislike? I am not an avid powerpoint user. I think for those who are very familiar with powerpoint already, this is would be a very easy transition. However, if you're not, there is definitely more of a learning curve. I wish the online training tools and tutorials would also provide a small amount of information regarding powerpoint.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Telecommunications | Company size : 51-200 | Level : Manager | Focus : Human Resources | Experience using the software : Free Trial as User

Nov 18, 2021

ISprings upscales my PowerPoint education tremendously.

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? ISprings allows me to continue using PowerPoint as my education foundation. I can create professional looking online modules without giving up my comfort level and having to learn entirely new skills. Also, I don't have to recreate wheels because my existing PowerPoint educations are ready to publish out of the box. When I present a published education, most people are amazed that it started as a PowerPoint!
What do you dislike? Definitely not dealbreakers, but a couple of creative options for a PowerPoint slide don't translate well when published, and I'm hoping for integration of Actions into the Quiz and Interaction features.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Hospital & Health Care | Company size : 1-10 | Level : Owner | Focus : Education | Experience using the software : Less than 6 months as User

Nov 11, 2021

iSpring ts easy to use and has interesting features

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like that it is easy to use and that whenever there is any trouble I feel relaxed knowing that customer support is there to help out.
What do you dislike? For now, using iSpring space for logging in is still one area that I am still not comfortable with...
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Damang K.

Industry : Graphic Design | Company size : 51-200 | Level : Senior | Focus : Creative | Experience using the software : More than 1 year as User

Oct 25, 2021

Does what I need and the support team has helped me with both small and big problems.

Overall Rating 99%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It is easy to use, does what I need and when I've had problems the support team has been great. Today, a file wouldn't publish and the iSpring app asked to send info to their support team. I did, just so they could have the info. I didn't expect a response, but I got one!
What do you dislike? Sometimes it takes a while to publish a class, but that is to be expected! Some of our presentations are over 100 slides with animations, transitions, etc.
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Reviewer verified by LinkedIn

Industry : Environmental Services | Company size : 51-200 | Level : Senior | Focus : Information Technology | Experience using the software : More than 1 year as Administrator

Oct 14, 2021

Great eLearning platform. Flexible and with a lot of adding value features.

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It is user friendly and mostly when there is the need for some technical support this comes quickly and very straighforward.
What do you dislike? I would like the possibility of adding immediate translations by the system to content elaborated in ppt, pdf, etc., without the need of using translating platforms.
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Reviewer verified by LinkedIn

Industry : Environmental Services | Company size : 10,000+ | Level : Senior | Focus : Engineering | Experience using the software : Less than 6 months as User

Sep 27, 2021

Awesome - It is a very good tool. Very easy to use.

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The user interface is very easy. The support team is very quick and responsive. It is a very interactive tool.
What do you dislike? Would love if we had an avatar and word to voice translator in built. Sometime the voice over uploaded and the slide sync is off after publishing.
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Dolma K.

Industry : Consumer Services | Company size : 201-500 | Level : Senior | Focus : Human Resources | Experience using the software : More than 1 year as Administrator

Sep 2, 2021

It works very good and it was very easy to learn how to use it.

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The way you can use your PPT files and adapt them in a Scorm file it's great. Also the Quizes and Surveys.
What do you dislike? I think that I like everything about it, but if I could have more settings for Video it would be great.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Computer Networking | Company size : 51-200 | Level : Manager | Focus : Education | Experience using the software : Less than 6 months as Administrator

Aug 10, 2021

Usefull application. I believe it will effect my job positively.

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? So far, I haven't used it properly. But I believe I will get used to it quickly. I know that if I face any problem while using it I will be able to get technical support in a very short time.
What do you dislike? I haven't used it properly. That's why there is nothing that I like the least. If I face any, I will keep sharing my comments.
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Reviewer verified by LinkedIn

Industry : Pharmaceuticals | Company size : 10,000+ | Level : Manager | Focus : Marketing | Experience using the software : Less than 6 months as User, Administrator

Aug 3, 2021

Great program for creating simple quick training courses for staff

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? the simplicity of creating easy to use courses, the easy communication with the tech teams. one simple live call with them and it takes minutes to explain and be provided with the answers to your questions!
What do you dislike? At present nothing, I have not come across a situation that could not be fixed by the Tech team
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Reviewer verified by LinkedIn

Industry : Printing | Company size : 201-500 | Level : Senior | Focus : Administrative | Experience using the software : More than 1 year as User, Administrator

Jul 23, 2021

Great program for the layman in that it is designed for the non technical.

Overall Rating 90%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Interactive capabilities. A great program for the less IT technically minded like myself. I was able to put a presentation together that was well received by senior management.
What do you dislike? There are a lot of functions that take time to learn. Would strongly recommend purchasing the "iSpring Essential" book to learn the basics prior to creating content.
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Reviewer verified by LinkedIn

Industry : Pharmaceuticals | Company size : 51-200 | Level : Director | Focus : Quality Assurance | Experience using the software : Less than 6 months as Administrator, Member of the deployment/customization team

Jul 13, 2021

Useful for generating learning content in PowerPoint.

Overall Rating 89%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The integration into PowerPoint makes it easy to convert educational presentations into courses and quizzes.
What do you dislike? Some features are hidden pretty far down the option tree, but tech support was outstanding and solved my problem in just a few minutes.
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Reviewer verified by LinkedIn

Industry : Maritime | Company size : 1-10 | Level : Consultant | Focus : Education | Experience using the software : Less than 6 months as User

Jul 7, 2021

Easy to use and meets the vast majority of my needs.

Overall Rating 99%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like the built-in narration editor and sync tool. The support team at Spring are always helpful and quick to responde.
What do you dislike? Despite me calling out the narration tool as a highlight, it would benefit from additional audio editing capability such as being able to record new audio into an existing clip.
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Scott E.

Industry : Food & Beverages | Company size : 10,000+ | Level : Manager | Focus : Human Resources | Experience using the software : More than 1 year as Member of the deployment/customization team

Jul 6, 2021

iSpring Suite helps me deliver rockstar quality training quickly and with ease!

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I love that it is integrated with PowerPoint so there is only one place that I have to go whether I am working on design or functionality. I love that I can deliver stellar products in a third of the time with a lot less effort. I love that I can share content with Subject Matter Experts without having to import or export. I love the customer service. They go above and beyond to answer questions and assist me quickly and in a professional manner.
What do you dislike? I'd like to be able to preserve ordered lists in question answers without manual intervention. This is something that I have experienced as an issue with other dev tools also, so I know that it there is probably a reason for this. The benefits far outweigh this little issue.
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Jill S.

Industry : Information Technology and Services | Company size : 11-50 | Level : Director | Focus : Education | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Jun 5, 2021

Easy to get to use and fast to learn good support.

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Quick learning and good support. Also the LMS was easy to use. Planning of projects are easy.
What do you dislike? Editing the courses and adding sound to a finished product. Also adding new material to finished product.
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Mark K.

Industry : Computer Software | Company size : 1-10 | Level : Owner | Focus : Administrative | Experience using the software : More than 1 year as Member of the deployment/customization team

May 24, 2021

Great solutions with an excellent support... what I was looking for!

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Ease of use, short an easy learning curve, build on top a well-known solution, fast and efficient support in all phases.
What do you dislike? There is nothing I can think of... keep the excellent work! Price is high for a small company... but aligned with the market in general.
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Reviewer verified by LinkedIn

Industry : Elearning | Company size : 1-10 | Level : Partner | Focus : Operations | Experience using the software : Less than 6 months as User

May 14, 2021

This software is robust, easy to use, and intuitive.

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The software is extremely versatile and quite logical in its layout. The customer service is outstanding!
What do you dislike? Like all good quality products, I have difficulty in coming up with an answer here!
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Robert E.

Industry : Education - Higher | Company size : 1-10 | Level : Director | Focus : Consulting | Experience using the software : More than 1 year as Administrator

May 10, 2021

Flexible and complete. The sky's the limit with iSpring!

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Being able to deliver training in the format that works best for each situation, whether that be static slides, videos, or interactive worksheets and quizzes.
What do you dislike? Inability to judge online storage capacity is unnerving; you are given a lot of space with iSpring Space, but I'm always left a bit worried about "when will my space run out?"
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Jennifer W.

Industry : Medical Devices | Company size : 1,001-5,000 | Level : Senior | Focus : Education | Experience using the software : 6-12 months as Administrator, Member of the deployment/customization team

Apr 21, 2021

Allowed us to enhanced the type and availability of the training we offer to employees.

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Customer support is always there when I need them! If I have a question about how to do something, I don't have to spend long periods of time reading through manuals. I simply ask their chat support for help, and they provide it immediately.
What do you dislike? Having to republish an entire course to our LMS for a minor change (typo, etc.). I also wish there was a way to save the slide format and background of quizzes so I do not have to do it again and again for each new PPT I create.
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Stephan L.

Industry : Transportation/Trucking/Railroad | Company size : 5,001-10,000 | Level : Senior | Focus : Education | Experience using the software : Less than 6 months as User, Administrator, Member of the deployment/customization team

Apr 20, 2021

iSpring Suite allows you to easily create your own narration and interactive e-learning materials.

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? iSpring Suite is the most user-friendly eLearning authoring tool I have ever used, and I have tried so many. The system is based on PowerPoint, and who doesn't know how to use PowerPoint? The documentation is outstanding compared with every other system I have used over the last 25 years. The support team are thorough and professional.
What do you dislike? There are two issues I have with the system - it only works with Windows and as a Mac user, I was disappointed that the system was not compatible with iOS. The other issue is that you cannot use a shared drive and auto-sync for content development.
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Beth M. — Director of Education and Online Learning

Industry : Nonprofit Organization Management | Company size : 11-50 | Level : VP | Focus : Education | Experience using the software : Less than 6 months as Administrator, Member of the deployment/customization team, Member of the procurement team

Apr 20, 2021

Very easy to use once you get going. Good layout.

Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? iSpring suite is very easy to use and the excellent support when needed especially on the live chat function.
What do you dislike? Sometimes the language makes things slightly complex to use I think where some words have been translated to English
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Reviewer verified by LinkedIn

Industry : Elearning | Company size : 1-10 | Level : Director | Focus : Education | Experience using the software : Less than 6 months as Administrator

Apr 16, 2021

Tool of choice if it comes to enable none expert users to author WBTs

Overall Rating 88%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Based on Powerpoint enables easily a lot of flexibility in visuals. Has many learning resources and super agile support.
What do you dislike? Nothing I heavily dislike. Some of the features are a bit inconsistently implemented in terms of settings and use.
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Jo S.

Industry : Consumer Goods | Company size : 10,000+ | Level : Manager | Focus : Information Technology | Experience using the software : 6-12 months as Administrator, Member of the deployment/customization team

Apr 15, 2021

Quick and elegant course authoring tool. Easy to learn. Published content looks good.

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Superb customer support! Quick response. Waited on chat till the problem was resolved. Provided clear explanations and screenshots.
What do you dislike? Nothing specific to mention. They could do with a text to speech function. And have a more modern stock of visual assets.
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Reviewer verified by LinkedIn

Industry : Financial Services | Company size : 5,001-10,000 | Level : Manager | Focus : Human Resources | Experience using the software : Less than 6 months as User

Apr 8, 2021

Great product. HAs all the features to cerate and deliver eLearning content on any platform.

Overall Rating 99%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The integration into PowerPoint and the ease of use of the LMS. The fact that there is an App that is freely available for all licensed users sets it apart from most similar products. The new feature of machine voice overs is awesome and I believe will add value to the eLearning experienced.
What do you dislike? I introduced iSpring into my company 6 years ago and have found iSpring to be very innovative when it comes to adding new features required by the market. I have not found anything to date that is vital to the creation or delivery of eLearning content that iSpring has not addressed.
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Vincent C. — --

Industry : Information Technology and Services | Company size : 11-50 | Level : Owner | Focus : Information Technology | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Apr 6, 2021

Easy and intuitive to use. The service and chat functions was ess

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The platform was intuitive for me to use as a beginner in the system. Our customer wanted product training for their sales people with video education, supplemental files and a quiz in the end - made in 5 different languages. The service and chat functions were essential for me to fulfull the goal. Catherine helped me out with a tutorial for building a framework that would match the requirements I had for the system, but couldn´t figure out how to set-up properly. Great support!
What do you dislike? I didn't as such meet any issues other than my own shortage of time for the assignment at hand. If I had had more time I would have gone through more of the tutorials.
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Reviewer verified by LinkedIn

Industry : Consumer Electronics | Company size : 51-200 | Level : Manager | Focus : Marketing | Experience using the software : Less than 6 months as User, Administrator, Member of the procurement team

Mar 29, 2021

All imaginable types of online courses can be implemented quickly and easily.

Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Quick to understand, easy to use, large range of functions, very good support.
What do you dislike? Due to the extremely large number of possibilities, sometimes you have to search a long time for a certain feature.
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Reviewer verified by LinkedIn

Industry : Airlines/Aviation | Company size : 1-10 | Level : Director | Focus : Consulting | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team

Mar 22, 2021

It's a great tool to create interactive learning materials.

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The integration to PowerPoint. This is great because you can transform the existing materials into learning materials, add animations, interactions and make improvements very quickly. Also, since PowerPoint is a popular tool, iSpring usage is also easy. Just follow the same rules as in a classic Power Point and that's it.
What do you dislike? The fact that is desktop-based. I'd love to see something that is web-based and has the same functionalities. I mean, it's fine for now, but in the context in which you have 3 computers (one at the office, one at home and one for traveling), you would also need 3 licenses, which can be quite expensive. So you need to carry the same computer with you everywhere. Besides this, the rest is great.
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Reviewer verified by LinkedIn

Industry : Computer & Network Security | Company size : 1-10 | Level : Senior | Focus : Marketing | Experience using the software : More than 1 year as Administrator

Mar 5, 2021

Very useful for building on a pool of organisational knowledge of powerpoint

Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Subject matter experts can create material in a familiar tool, powerpoint which ispring can then extend and make into easy to consume courseware.
What do you dislike? It is tied to the powerpoint "slide deck" metaphor, so lacking some responsiveness in its design. The ispring space functionality attempts to address this, but doesn't really go far enough, yet.
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Richard S.

Industry : Nonprofit Organization Management | Company size : 11-50 | Level : Manager | Focus : Program and Project Management | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Feb 28, 2021

Very user friendly and easy to use for online learning environment.

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? How it is compatible with various LMS platforms. Also, when support is needed the staff is quick to respond.
What do you dislike? Nothing that I can think of other than my failure at times to grasp all the things the program can do.
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Reviewer verified by LinkedIn

Industry : Elearning | Company size : 1-10 | Level : Owner | Focus : Education | Experience using the software : More than 1 year as User

Feb 15, 2021

ISpring has been very useful for our company, and brings a modern style to our contents

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like to use the interactions, quizzes and the various models for slides and presentations, as well as the pictures.
What do you dislike? I believe the scenarios could be improved, for example with the possibility of changing the fonts of the texts and allowing to upload videos.
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Reviewer verified by LinkedIn

Industry : Higher Education | Company size : 1-10 | Level : Senior | Focus : Consulting | Experience using the software : 6-12 months as User

Feb 8, 2021

iSpring Suite responded to my request quickly. Tx.

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? We had a change of staff and needed to remove users who left the college so new users could be added
What do you dislike? To be more efficient, I would like to manage the users directly without having to place a support ticket.
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Debra S.

Industry : Higher Education | Company size : 1,001-5,000 | Level : Director | Focus : Information Technology | Experience using the software : More than 1 year as Administrator

Feb 8, 2021

iSpring is very easy to learn and utilize and is a must have if you are using an LMS platform.

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like the ease of learning the software as well as the user friendliness of it. It also seemlessly publishes and converts for my online learning platform, which is a major plus. The support is unparalleled also. I recently had an issue that I thought was related to iSpring. The contact at iSpring was able to solve my issue despite it not even relating to iSpring.
What do you dislike? There is literally nothing to not like about iSpring. It is a great product, user friendly and offers flexible options to help learners engage more with your presentations.
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Jenna C.

Industry : Education - Higher | Company size : 1-10 | Level : Director | Focus : Education | Experience using the software : 6-12 months as Administrator

Feb 4, 2021

An intuitive software perfect for making interactive courses.

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The interaction and quiz slides are very easy to put into place and make the courses stand out from other eLearning platforms. The compatibility with PowerPoint is also a big plus. And it helps that customer service is fast and very helpful.
What do you dislike? I found the additional platforms (Space/Cloud/LMS/Learn) a bit complicated to wrap my head around and think the possibility of working as a team on the same course should be more straightforward.
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Callie H.

Industry : Elearning | Company size : 11-50 | Level : Intern | Focus : Media and Communication | Experience using the software : Less than 6 months as User

Feb 3, 2021

Very easy to use software for professional elearnings!

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? What I like the most is that it is an add-in in PowerPoint, which we already had the trainings in. We just pimped the slides with the characters and objects and added some quizzes for interaction and then we had an elearning!
What do you dislike? Sometimes a re-install is required when it stops working (e.g. after a Powerpoint update.)
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Reviewer verified by LinkedIn

Industry : Transportation/Trucking/Railroad | Company size : 1-10 | Level : Senior | Focus : Education | Experience using the software : 6-12 months as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Jan 27, 2021

It provides a good tool to transfer PPTs to HTML 5

Overall Rating 91%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? You can transfer files directly from PowerPoint to HTML 5. This way this can be easily done by the users themsleves
What do you dislike? When the computer goes down, the license needs to be released by the admin or many times only support can do it
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Reviewer verified by LinkedIn

Industry : Pharmaceuticals | Company size : 10,000+ | Level : Manager | Focus : Information Technology | Experience using the software : More than 1 year as Administrator

Jan 26, 2021

One of the best producers for blended-learnings in the market

Overall Rating 99%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It is easy to learn and easy to use, provides the most common output formats. The service responds quick and solves a problem in no time (it was not a big problem, I have to add).
What do you dislike? I had no real bad experiences so far. From time to time the system seems to be very "busy", especially when the size of the source file exceeds 200MB. Could be a problem with my hardware as well, I am still veryfiing this.
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Reviewer verified by LinkedIn

Industry : Higher Education | Company size : 1-10 | Level : Owner | Focus : Creative | Experience using the software : Less than 6 months as User, Administrator

Jan 23, 2021

iSpring Suite is easy to use and creates a very professional presentation.

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? iSpring Suite makes it very easy to create a presentation from a PowerPoint file and generates a very professional presentation.
What do you dislike? I've been using iSpring products for seven years and have never had any difficulties. When I had questions, iSpring support was very helpful.
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Kenneth W. K.

Industry : Education - Higher | Company size : 1-10 | Level : Consultant | Focus : Education | Experience using the software : More than 1 year as User

Jan 19, 2021

I think it is great, I enjoy working with it a lot! If I ever get stuck, I receive excellent help!

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like it's complexity and elegance. The more I get to know it, the more I like it.
What do you dislike? There is nothing really that I dislike in it. I am glad I have purchased it!
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Adrienne M.

Industry : Elearning | Company size : 1-10 | Level : Owner | Focus : Consulting | Experience using the software : Less than 6 months as Member of the deployment/customization team

Jan 18, 2021

Though I am new to iSpring, the possibilities seem promising. I feel like a kid in a candy store.

Overall Rating 88%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I still have to try out some of the features, but the fact that it works smoothly together with PowerPoint attracted me most.
What do you dislike? The not so user-friendly lay-out of the interface. At frist ut is somewhat obscure where to find the various functions.
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Reviewer verified by LinkedIn

Industry : Writing and Editing | Company size : 1-10 | Level : Owner | Focus : Creative | Experience using the software : Less than 6 months as User

Jan 13, 2021

Good platform and easy-to-use. Does not take too much time to learn.

Overall Rating 88%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Good compatibility with our LMS system. Makes the creation of quizzes for e-learning programs more fun and exciting.
What do you dislike? The overall features to create a quiz is not very attractive. More can be done for example the quiz question types.
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Reviewer verified by LinkedIn

Industry : Consumer Goods | Company size : 10,000+ | Level : Manager | Focus : Human Resources | Experience using the software : 6-12 months as User, Administrator

Jan 13, 2021

For me, i-Spring is the best e-learning authoring tool!

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Seemless PowerPoint integration. Powerfull sound and video editing features. Packages that work perfectly well in LMS such as Cornerstone or Syfadis. Reactive and efficient technical support.
What do you dislike? Some of the quiz features could be improved such as the look & feel of the feedback Windows.
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Reviewer verified by LinkedIn

Industry : Banking | Company size : 10,000+ | Level : Consultant | Focus : Consulting | Experience using the software : More than 1 year as User

Dec 31, 2020

ease of use, nice output, quick results and very good professional support

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? the extremely good support, use use and intergration with powerpoint, also the options to get different oytput formats and possible custimization.
What do you dislike? can't think of anything related to the possibilities and customization and ease of use, the only thing bothering me a little is that I have to pay each year to continue to use
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Michel B.

Industry : Biotechnology | Company size : 10,000+ | Level : Senior | Focus : Engineering | Experience using the software : Less than 6 months as Administrator, Member of the deployment/customization team

Dec 30, 2020

The suite is easy to use, useful and it has a good design. I was able to perform all taks I needed.

Overall Rating 88%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It is easy to use. It is easy to install. It has many features. It has a good design. It is overall a good product.
What do you dislike? I have not used it for long, but so far there is nothing have disliked. There is allways room for improvement.
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Reviewer verified by LinkedIn

Industry : Elearning | Company size : 11-50 | Level : Senior | Focus : Consulting | Experience using the software : Less than 6 months as User

Dec 25, 2020

Great product - greater customer support - make that greatest customer support!

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Easy to use, great customer support. Since it is based on PowerPoint, and the fact that I have used multiple software products over the past 50 years, I found it easy to get started.
What do you dislike? Haven't come across that yet. Each time I think I've found something I don't like, I contact support and that problem disappears.
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Pete B.

Industry : Nonprofit Organization Management | Company size : 11-50 | Level : Entry | Focus : Support | Experience using the software : Less than 6 months as User, Member of the deployment/customization team, Member of the procurement team

Dec 12, 2020

iSpring Suite is one of the best if not the best authoring tool!

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like that iSpring has everything you might need in order to create your learning quickly and with no problems!
What do you dislike? I can't say I don't like anything as it has given me and the company everything we need to succeed in what we are doing!
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Reviewer verified by LinkedIn

Industry : Marketing and Advertising | Company size : 51-200 | Level : Manager | Focus : Administrative | Experience using the software : Less than 6 months as Administrator

Dec 2, 2020

It is amazing. I am very impressed with the software and the support.

Overall Rating 92%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The PowerPoint in ISpring is just amazing -- I have used PowerPoint for years but never anything like this. There are so many characters, symbols, etc from which to choose. Probably the thing I like the most if the superb support that I have received since i have been using it. I had so so much to learn and they have been very supportive all the way. I could not have done as much as I have with the support here at ISpring.
What do you dislike? What I like the least is that I find it a little complicated simply because I have never used software like this -- it has been a rather large learning curve for me, however, as I have indicated, the support staff is awesome. They are always so friendly and so knowledgeable -- they never make you feel inadequate or sorry that you contacted them. I had difficulty using the video add-in --- I thought that the process is complicated.
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Liz L.

Industry : Real Estate | Company size : 201-500 | Level : VP | Focus : Real Estate | Experience using the software : Less than 6 months as User

Nov 24, 2020

Astonishing results, learned to use it in no time.

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? If someone knows his way around PowerPoint iSpring Suite is exceptionally easy to use with great results. I like the various interactions, especially the dialogue simulations. That trainings done with iSpring Suite are also available offline sealed our deal:-)
What do you dislike? That you can't sync the projects with OneDrive and that the tool is not available online. Downloading and installing it, and then find a way to save the projects without accidentally syncing them is a pity. I now work with iSpring Space, but still it would be much easier to be able to integrate it into our IT working environment.
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.

Industry : Nonprofit Organization Management | Company size : 51-200 | Level : Consultant | Focus : Education | Experience using the software : Less than 6 months as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Nov 12, 2020

Nearly perfect Software. A very quick and strong tool.

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? To Transfer courses from Powerpoint to a e-learning course is very easy and quick. A very strong tool to create e-learning.
What do you dislike? Quiz information over email. In Germany we have some problems with the law to keep the data private and secret. Some tools to integrate videos in an booklet (transfering pdf to a booklet format) would be perfekt.
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Reviewer verified by LinkedIn

Industry : Airlines/Aviation | Company size : 1-10 | Level : Manager | Focus : Education | Experience using the software : More than 1 year as Administrator

Oct 6, 2020

I like being able to use our PPTs and train to them

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like being able to use our PPTs and train to them. We create a number of bespoke trainings in my company and it's great to send them out automatedly.
What do you dislike? It would be nice to have a catalog of standard trainings available. There are other LMS's with strong catalogs we can upload and use.
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Reviewer verified by LinkedIn

Industry : Aviation & Aerospace | Company size : 201-500 | Level : Senior | Focus : Engineering | Experience using the software : More than 1 year as Administrator

Oct 2, 2020

Disappointing support and arbitrary pricing with updates

Overall Rating 73%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It isn’t as complex as Adobe Captivate, there’s a bit more flexibility with the question types when compared to Articulate 360. I suppose if you want to publish single learning objects it might be useful.
What do you dislike? I purchased a lifetime license for Suite 9 in May 2020. I also paid a subscription to the Assets Library since it was pointless to use it without. This wasnt cheap mind you. Lo and behold I keep got a pop up in September saying there is an update Suite 10! But what do you know? they want 770US more because my lifetime license doesn’t allow me to update. So lifetime of a software that cant be updated? So why the scam? Not to mention support had been unusually quiet.
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Candice S. — Applied Instructional Design and Multimedia Development

Industry : Elearning | Company size : 1-10 | Level : Director | Focus : Media and Communication | Experience using the software : Less than 6 months as User

iSpring Suite logo

iSpring Suite — Dec 2, 2020

We are sorry to hear that. We take our customers’ feedback very seriously and we welcome the opportunity to explain how our subscription model works. Please feel free to contact our customer service representatives. Please keep in mind that our subscriptions are renewable yearly and that your version 9 of iSpring Suite will definitely have full functionality for the entire duration of your subscription. We hope that you will decide to renew your iSpring Suite when the time comes!

Sep 25, 2020

Very useful tool to improve my elearning development.

Overall Rating 92%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The use of having audio clips added to visual PowerPoint presentation to guide the learner.
What do you dislike? I would like more characters that are more casually dressed. Our group does not wear traditional office attire.
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Reviewer verified by LinkedIn

Industry : Utilities | Company size : 11-50 | Level : Director | Focus : Education | Experience using the software : Less than 6 months as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Sep 10, 2020

I am still new to iSpring Suite, but have enjoyed it so far.

Overall Rating 83%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I enjoy having access to the vartious templates. I am also particularly impressed with the technical support.
What do you dislike? I am often logged out of iSpring, making it frustrating if I just want to open the application and start working.
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Ashleigh K.

Industry : Health, Wellness and Fitness | Company size : 1-10 | Level : Manager | Focus : Education | Experience using the software : Less than 6 months as User

iSpring Suite logo

iSpring Suite — Sep 25, 2020

We are sorry this has been happening to you. Once you are logged in, you should stay logged in unless you signed into your account on another computer in iSpring Suite. If that is not the case, by all means get in touch with the support team at support at ispring dot com and we'll do our best to assist.

Jul 21, 2020

Apparently very simple software (of course it isn't really) that is remarkably effective.

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Ability to directly convert complex hyperlinked PowerPoint presentations, with embedded audio and video, into an HTML module deliverable via an LMS (including as a SCORM package if needed) with ridiculous ease and no errors -- ever! I have been a very satisfied user for more than 5 years now. On the few occasions that I have needed technical support, it has been prompt and efficient, with a complete solution to the problem at hand.
What do you dislike? There's very little to criticise. It might be nice to be able to edit some of the quiz messages a bit further, but there are workarounds for most of those minor issues.
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Reviewer verified by LinkedIn

Industry : Education - Higher | Company size : 10,000+ | Level : Senior | Focus : Education | Experience using the software : More than 1 year as User

Jun 15, 2020

iSpring Suite is the best tool on the market. I could learn it really quicky and I like the library.

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It is really User-Friendly. I like the library and the fact I can use it for B2C sales. I also think I can use my creativity within this work-frame.
What do you dislike? I couldn't find anything about the thing I like the least... I've tried, but impossible for me to find one...
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Mylène G.

Industry : Elearning | Company size : 1-10 | Level : Owner | Focus : Human Resources | Experience using the software : More than 1 year as Administrator

Jun 12, 2020

iSpring Suite is useful for training deliverance and administrating quizzes.

Overall Rating 83%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? That you can easily integrate content into quizzes and customize so that results go directly to one person, it is useful in training many people at one online.
What do you dislike? Sometimes there may be technical issues with the publishing option or inability to work across different channels.
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Reviewer verified by LinkedIn

Industry : Human Resources | Company size : 1-10 | Level : Entry | Focus : Human Resources | Experience using the software : More than 1 year as Member of the deployment/customization team

Jun 9, 2020

Amazing experience and incredible customer service

Overall Rating 99%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? One of the best authoring tool I've ever put my hands on. Full of features and easy to use. Can't beat that.
What do you dislike? Nothing that I don't like, but something small that I wish for. I wish they can have a Wordpress plugin to eliminate the saving and uploading step.
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Reviewer verified by LinkedIn

Industry : Higher Education | Company size : 1-10 | Level : Owner | Focus : Education | Experience using the software : Free Trial as User, Administrator, Member of the deployment/customization team

May 27, 2020

Very user-friendly program for converting PP presentations to online content!

Overall Rating 92%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The program is easy to use, very intuitive. The customer support seems to be available around the clock and is always awesome!
What do you dislike? I wish their LMS platform was built into the suite. That would result in a complete online learning system!
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Jamie L.

Industry : Education - Higher | Company size : 51-200 | Level : VP | Focus : Education | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team

Apr 27, 2020

Best product and customer service I have ever experienced

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Product is easy to use, but produces very professional products. I am very proud of the products I'm able to complete for clients and I am self taught on e-learning. What is truly amazing is how prompt and responsive every single person is that I've dealt with whether from sales or tech support. The follow up on everything even after the chat to make sure it is working. I am also grateful for quick response because I usually don't have the time to wait for an answer.
What do you dislike? I am not making complex products so I can't talk to more complicated functionality. For my purposes, it is perfect.
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Carol A.

Industry : Management Consulting | Company size : 1-10 | Level : Owner | Focus : Consulting | Experience using the software : More than 1 year as User, Administrator

Apr 9, 2020

Great add-on feature to PowerPoint. Worth the money!

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Adds value to training for kinestetic learners. Also allows the training to be more interactive to prevent boredom with the topic.
What do you dislike? Just having to learn all the ins-and-outs, and little details behind what I was doing. I still haven't hit on all of the features, I'm sure. The character feature is a little confusing with the graph, and so I wasn't sure what to do here to make it work.
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Roxanne Z.

Industry : Wholesale | Company size : 51-200 | Level : Senior | Focus : Human Resources | Experience using the software : Less than 6 months as User, Administrator, Member of the procurement team

Apr 7, 2020

Really, iSpring Suite It’s Amazing software to do anything ;)

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Really! iSpring Suite It’s amazing software which is you can create your professional courseworks and professional quizzes easily ;) Also, you will have a lot of tools that help you to do the surprised things ;)) Best Regards Feras Temimi
What do you dislike? Really! iSpring Suite It’s amazing software which is you can create your professional courseworks and professional quizzes easily ;) Also, you will have a lot of tools that help you to do the surprised things ;)) Best Regards Feras Temimi
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Feras T.

Industry : Education - Higher | Company size : 1-10 | Level : Consultant | Focus : Engineering | Experience using the software : Less than 6 months as User, Administrator

Mar 25, 2020

Highly effective and adaptable software; Highly recommened to any educator!.

Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I have been using iSpring software for years in the educational environment in Northern Ireland. I still get so many questions asking me how I produce some of the material and I am always happy to explain about ISpring Suite. Any issue I have ever had have been dealt with quickly and effectively by friendly online support. As an educator - I love it; my colleagues love it and most importantly my students love it.
What do you dislike? The maintainance plan is the only issue. This is an optional extra but is not cheap, especially for a single user teacher. Their support has always been fabulous but I would expect this for such a great product to come as standard. This is the only quibble in what I believe is an outstanding product for 21st century education - especially in troubling times such as at present (Coronavirus)
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John W.

Industry : Education - Secondary | Company size : 51-200 | Level : Manager | Focus : Education | Experience using the software : More than 1 year as User

Feb 27, 2020

Easy/intuitive to use and does everything I need.

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? iSpring team support, not just for any problems (which are rare) but free webinars, weekly articles of interest that are targeted to my needs.
What do you dislike? I'm getting picky here, but the noise reduction filter when editing audio can be improved.
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Terry W. — Professional development for authorised witnesses.

Industry : Nonprofit Organization Management | Company size : 1-10 | Level : Director | Focus : Education | Experience using the software : More than 1 year as Administrator

Jan 27, 2020

Great Software, Good Price, Excellent Technical Service

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Functionality to convert Power Point Presentations to SCORM so the presentations can be used in LMS.
What do you dislike? The software itself is just great; it is simply amazing and very easy to use. Highly recommended if you use LMS; you can create presentations in Power Point, then convert them to SCORM and upload them into LMS.
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Edison C.

Industry : Outsourcing/Offshoring | Company size : 201-500 | Level : Senior | Focus : Information Technology | Experience using the software : Less than 6 months as Administrator, Member of the procurement team

Nov 25, 2019

It was a great way to get my lectures online easily.

Overall Rating 91%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like that it integrates seamlessly with Powerpoint. I really like that all Powerpoint animations translate to HTML5 accurately. I like that the players you publish to have so many options and are customizable.
What do you dislike? Publishing is pretty easy. But I wish I know what all the technical jargon in the options meant. I hope I'm not missing something important.
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Doug D. — Owner Depew Orthodontics and Trapezio (Academy of Orthodontic Assisting)

Industry : Elearning | Company size : 1-10 | Level : Owner | Focus : Creative | Experience using the software : More than 1 year as User

Oct 14, 2019

Good basic learning management and development system

Overall Rating 83%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The system is very easy to learn how to use. The ability to make changes on the fly is very simple to do.
What do you dislike? Some of the Suite material is minimal. Need to add to the available information such as artwork and images.
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Reviewer verified by LinkedIn

Industry : Management Consulting | Company size : 501-1,000 | Level : Consultant | Focus : Consulting | Experience using the software : 6-12 months as Member of the deployment/customization team, Member of the procurement team

Sep 22, 2019

Product is feature rich, integrates well. Tech Support is AWESOME!

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? One of their best assets is customer support. I’ve had the pleasure of working with Michael, a Tech Support Engineer, for some time now and believe he’s awesome. In addition to having a thorough understanding of iSpring’s product line, he’s always very professional and provides very quick responses. Michael is always a pleasure to work with, is very professional and a top-notch tech support engineer. Kudos to Michael. Product has tight integration, especially with their LMS products.
What do you dislike? Would be great if "Longreads" were available in the new Flora LMS. This is a powerful tool, currently available in their legacy LMS product.
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Eric N.

Industry : Elearning | Company size : 1-10 | Level : Partner | Focus : Consulting | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Sep 13, 2019

If you are able to use Microsoft PowerPoint you are now ready for iSpring

Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It supports Thai fonts very well. All are display in responsive design and beautiful without any complex knowledge .
What do you dislike? Now I did not know how to use or get variable. Sometime I want to customize to display learner's score in other slide.