iSpring Suite Reviews 2022

Read iSpring Suite reviews and discover how other eLearning Industry community members have experienced the software.

Performance Overview
Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend

Nov 4, 2022

iSpring Suite 11: a real Elearning tool full of good ideas!

Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I really enjoy the full and complete functionnality of iSpring 11 max. By adding this tool to your laptop, you will enjoy to develop your courses. The new version integrate very modern assets and template which are very useful in my daily work. One of my favorite learning activity is Role Player, to simulate softskills training. The last but not the least point is to thanks iSpring support team who is very available to answer for all the questions. I recommand iSpring!
What do you dislike? Some function are limited, for example it's not possible to fully customized interaction, or the animation system is a little bit tricky.
Reviewer photo

Christophe T.

Industry : Elearning | Company size : 1-10 | Level : Trainee | Focus : Education | Experience using the software : More than 1 year as User

iSpring Suite logo

iSpring Suite — Nov 16, 2022

Hi Christophe, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it tons. Our tech support team always puts clients first - it's amazing that you had a positive experience! As per your cons, if you have ideas on how we could improve specific functions in iSpring Suite, please share your feedback in our Community: https://community.ispringsolutions.com/category/product-ideas Thank you! Hope iSpring keeps serving you well :)

Oct 21, 2022

It is a very useful tool with clean design and easy to use.

Overall Rating 86%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Simplicity, clean panel design, integration to ppt as add in, less bug, and strong technical support including both online chat and rich tutorial available.
What do you dislike? Add a few more function in narration audio editor, such as splitting, integration, and insertion by oral recording. It is to make tool better in dealing with a frequently encountered situation: a completed course is found that there is only one word was recorded wrong and need to be re-recorded.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Semiconductors | Company size : 1,001-5,000 | Level : Consultant | Focus : Education | Experience using the software : More than 1 year as User

iSpring Suite logo

iSpring Suite — Nov 17, 2022

Hi, Thank you so much for reviewing iSpring products and service here on eLearning Industry! We very much appreciate it. It’s great to hear that you are happy with the iSpring solution. As per your feature request, thanks a lot for sharing. I will pass it on to our Product Development team. We sincerely appreciate your thoughtfulness in helping us improve our products. Keep up the great work!

Oct 4, 2022

The software is easy to use - runs smoothly from the internet.

Overall Rating 61%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like that the software is easy to use. There are many YouTube videos to help problem solve. If I cannot find the answer there, the instant chat function is amazing, with your message always being answered straight away,
What do you dislike? Sometimes large projects can take a long time to convert to HTML5. Also, the fact that it won't publish into the One Drive can prove problematic.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Education - Primary | Company size : 1-10 | Level : Entry | Focus : Education | Experience using the software : More than 1 year as User, Administrator

iSpring Suite logo

iSpring Suite — Nov 18, 2022

Hi, Thank you for reviewing iSpring Suite here on eLearning Inductry! We appreciate it greatly. Our tech support team always puts clients first - it's amazing that you had a positive experience! As per your cons, I highly recommend watching this webinar: https://youtu.be/zWthru2lz74 There we talk about main rules when working with iSpring as well as why publishing to One Drive is not the best idea. Hope that helps!

Sep 14, 2022

User-friendly and easy-to-learn software, IT help was only needed to install it initially.

Overall Rating 88%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Easy-to-build quizzes, library of characters and automated voice are my top three features! Apart of that the interactions and dialogue simulations are nice to have too.
What do you dislike? Recent update makes me to learn some technicalities from scratch but tech support is the most helpful with that.
Reviewer photo

Olesia S.

Industry : Pharmaceuticals | Company size : 1,001-5,000 | Level : Senior | Focus : Education | Experience using the software : More than 1 year as User, Administrator

iSpring Suite logo

iSpring Suite — Nov 17, 2022

Hi Olesia, Thanks a lot for sharing your thoughts about iSpring products and service. We very much appreciate it. It’s nice to hear that iSpring’s been working great for you so far. As per your cons, we hold weekly webinar series where we share iSpring tips and tricks and help avoid common mistakes and make your courses even better: https://www.ispringsolutions.com/webinars =)

Sep 13, 2022

Useful and intuitive. Good variety of question styles

Overall Rating 86%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Our subscription is for Quizmaker 10 only and not the entire iSpring suite. We prefer this as Quizmaker suits are needs and we do need many of the functions offered by the Suite
What do you dislike? Image library is one of the functions in iSpring Suite that we do not need as we tend to use our own images
Reviewer photo

Reviewer verified by LinkedIn

Industry : Education - Higher | Company size : 1,001-5,000 | Level : Senior | Focus : Education | Experience using the software : More than 1 year as User, Administrator

iSpring Suite logo

iSpring Suite — Nov 17, 2022

Hi, Thank you for sharing your thoughts about iSpring! We appreciate it greatly. As per the Usibility & Usefulness - this is the selling point for a lot of our clients, and it's sad to hear that you found some functions useless to get started with iSpring. So if you need to create quizzes and tests only, please look at our quiz authoring tool - iSpring QuizMaker: https://www.ispringsolutions.com/ispring-quizmaker. Hope that helps. Keep up the great work!

Sep 8, 2022

It is very user friendly and familiar because of the PowerPoint interface

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The support is incredible and timely! They were able to help troubleshoot and technical issue that arose while publishing.
What do you dislike? It's okay overall. I would highly recommend to anyone wishing to convert their learning material from PowerPoint to e-learning formats like SCORM and HTML5.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Elearning | Company size : 1-10 | Level : Director | Focus : Consulting | Experience using the software : Free Trial as User

iSpring Suite logo

iSpring Suite — Nov 17, 2022

Hi, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it tons. Our tech support team always puts clients first - it's amazing that you had a positive experience! As per your cons, we have lots of video tutorials and webinars: https://www.ispringsolutions.com/support https://www.youtube.com/user/iSpringPro/videos Hope that helps=)

Aug 11, 2022

It is robust and easy to use and flexible enough to allow me to satisfy every client.

Overall Rating 99%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Allows me to create attractive training programs without having to learn yet another development platform or program code.
What do you dislike? There is nothing about iSpring Suite that I dislike. It seamless integrates with PowerPoint and has never failed me.
Reviewer photo

JR H.

Industry : Health, Wellness and Fitness | Company size : 1-10 | Level : Owner | Focus : Education | Experience using the software : More than 1 year as User

Aug 4, 2022

It is a fantastic tool to create learning presentations

Overall Rating 86%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The technical support team is very active and the answer is available within a few hours.
What do you dislike? Nothing in particular. It is a good tool, I am a beginner so I am still exploring all the possibilities.
Reviewer photo

Punam M.

Industry : Pharmaceuticals | Company size : 1,001-5,000 | Level : Manager | Focus : Quality Assurance | Experience using the software : Less than 6 months as User

iSpring Suite logo

iSpring Suite — Nov 17, 2022

Hi Punam, Thank you so much for reviewing iSpring here on eLearning Industry! We very much appreciate it. It’s great to hear that you are happy with the iSpring solution. As per your cons, we hold weekly webinar series where we share iSpring tips and tricks and help easily get started with eLearning:https://www.ispringsolutions.com/webinars. Hope that helps!=)

Aug 1, 2022

It's one of the most intuitive tools I've come across

Overall Rating 92%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like that the main work is done simply and easily on PowerPoint. Which greatly facilitates corrections and translations of the eLearning's The construction of the quizzes is also logical and easy to operate - with the support of an instructional video and patience :) With mental flexibility and imagination - I have created some interesting things
What do you dislike? It's a shame that the software still doesn't support languages that are written from right to left:) Hope it will be developed soon.
Reviewer photo

Tom G.

Industry : Health, Wellness and Fitness | Company size : 1,001-5,000 | Level : Manager | Focus : Marketing | Experience using the software : More than 1 year as User

iSpring Suite logo

iSpring Suite — Nov 17, 2022

Hi Tom, Thank you so much for reviewing iSpring here on eLI! It’s great to hear that you are happy with the iSpring solution. As per your feature request, thanks a lot for sharing. I will pass it on to our Product Development team. We sincerely appreciate your thoughtfulness in helping us improve our products. Also, you are more than welcome to join iSpring Community Forum and show your work there: https://community.ispringsolutions.com =) Keep up the great work!

Jul 29, 2022

Perfect for somebody who already knows pptx. In 2 days i manage Ispring

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Excellent helpdesk. Good level of complexity and fonctionalities easy to integrate the output in variable LMS. Easy to integrate videos or audio files. the quizz possibilities are amazing.
What do you dislike? the functions to edit a video (before integrate it in the presentation) are a bit poor. Not easy to propose different paths for the student.
Reviewer photo

Patrick v.

Industry : Telecommunications | Company size : 1-10 | Level : Owner | Focus : Business Development | Experience using the software : Less than 6 months as Administrator

Jul 25, 2022

Easy to use to build customer training at a reasonable cost level

Overall Rating 91%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Once you do a quick set of trainings, easy to add interesting content to help keep trainings engaging to trainees
What do you dislike? Need more SCORM training as you build training to make sure the the export is correct the first time
Reviewer photo

Reviewer verified by LinkedIn

Industry : Financial Services | Company size : 201-500 | Level : CXO | Focus : Legal | Experience using the software : More than 1 year as User, Administrator

Jul 17, 2022

It is a great product to take PowerPoints and publish them for use on the web.

Overall Rating 62%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I first used ispring to convert PowerPoints to HTML web pages. However, I have started using all their other features - and their products are great.
What do you dislike? I would like to be able to have the ispring converter remember my past settings when I bring up a new PowerPoint to convert to HTML.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Education - Primary | Company size : 11-50 | Level : Owner | Focus : Education | Experience using the software : 6-12 months as Administrator

Jul 12, 2022

Love it-Soooo easy to use. Makes my projects look so professional.

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I love how easy the software is and if I hit a roadblock--- there is an excellent Technical support team to assist me. We had Camtasia first and I found it very cumbersome. I love the fact that there are soo many tutorials to also assist.
What do you dislike? I cannot find anything wrong with the software to actually point out something wrong. I find that the software is so easy to use so at this time, nothing.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Government Administration | Company size : 5,001-10,000 | Level : Senior | Focus : Human Resources | Experience using the software : 6-12 months as User

Jul 12, 2022

easy to use software which can convert PowerPoint slides into an interactive eLearning module

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Speed with which you can publish the module. The variety of interactions available. The quality of the screen recorder / video editor and voice over ability. Ease and accuracy of Tests / surveys as part of the overall assessment. The ability to email the results of any quizzes back to the individual. Multiple viewer options and the viewer settings stay the same for ease of republishing .
What do you dislike? Software is great can't fault it. I believe it is far more capable than the things we use it for with the ability to use branching within the presentation and we never know if we should amend the timings or PowerPoint hyperlinks or use the iSpring branching to move to different parts of the module but I guess that's just a training issue on something we hardly use
Reviewer photo

Reviewer verified by LinkedIn

Industry : Financial Services | Company size : 1,001-5,000 | Level : Senior | Focus : Finance | Experience using the software : More than 1 year as User, Administrator

Jul 12, 2022

Great software easy to work with for elarning and motion design

Overall Rating 80%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? - Animations can be as good as in after-effect with synchronization of the narration. - Don't need to program with script - i can do scorm, video, flip book all in one
What do you dislike? Have more tutorial online, having a community online active would be great Licence is still expensive
Reviewer photo

Reviewer verified by LinkedIn

Industry : Elearning | Company size : 1-10 | Level : Owner | Focus : Creative | Experience using the software : More than 1 year as User

iSpring Suite logo

iSpring Suite — Nov 17, 2022

Hi, Thanks a lot for posting your review! We appreciate it greatly. It’s great to hear that you are happy with the iSpring solution. As per your cons, we have lots of video tutorials and webinars: https://www.ispringsolutions.com/support, https://www.youtube.com/user/iSpringPro/videos. Also, you are more than welcome to join iSpring Community Forum and ask you questions there: https://community.ispringsolutions.com. Hope that helps=) Keep up the great work!

Jul 8, 2022

It's easy to use and the help support is very reactiv.

Overall Rating 87%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The integration in Powerpoint and the simplicity of the LMS. French speaker.
What do you dislike? I don't know. I try many other LMS and Ispring is the most simply to use for me.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Elearning | Company size : 1-10 | Level : Owner | Focus : Program and Project Management | Experience using the software : More than 1 year as User, Administrator

Jun 13, 2022

Very good product for anyone charged with creating training content

Overall Rating 91%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like the customer service when I need help. They are always available. I like the ease of use, once I got the hang of it and the fact that iSpring is always adding new characters and content.
What do you dislike? It took me awhile to understand some of the features, and I had to ask for help with an expert, which I was charged for, but it was well worth it to understand the software inside out.
Reviewer photo

Roxanne Z.

Industry : Wholesale | Company size : 51-200 | Level : Senior | Focus : Creative | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Jun 10, 2022

A great product for elearning authoring. Great for developing interactive course content.

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Its easy to use. As long as you know powerpoint you can use iSpring. Seamless integration.
What do you dislike? I wish we could add characters from our region instead of the existing ones.
Reviewer photo

Mojito J.

Industry : Education - Higher | Company size : 1,001-5,000 | Level : Senior | Focus : Education | Experience using the software : More than 1 year as User

May 30, 2022

It is useful for certain things like quick video tutorials.

Overall Rating 84%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? That I can easily do quick video tutorials and it uses PowerPoint that most people are familiar with.
What do you dislike? That it does not update to the latest version like my Nvivo license. I would recommend it more if we were able to get updated versions.
Reviewer photo

Pita T.

Industry : Education - Higher | Company size : 501-1,000 | Level : Senior | Focus : Education | Experience using the software : More than 1 year as User

May 10, 2022

It is the best elearning platform on the market. I highly recommend the platform for elearning!

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It is easy to use, integrates well, and there are endless options for bespoke learning such as: text, movie, image integration and interactions!
What do you dislike? There is nothing I can say I specifically don't like about the platform/software. Other than, it is only available for PC
Reviewer photo

Reviewer verified by LinkedIn

Industry : Marketing and Advertising | Company size : 1,001-5,000 | Level : Manager | Focus : Marketing | Experience using the software : More than 1 year as Administrator

Apr 1, 2022

I found iSpring Suite extremely useful and well designed

Overall Rating 64%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? There are numerous things that I like about using the iSpring Suite. I like the way it integrates into Microsoft PowerPoint Application and the support provided by the firm.
What do you dislike? What do I like least about using the iSpring Suite? This is difficult for me to answer since I am so impressed by the way it integrates into Microsoft PowerPoint Application and the support provided by the firm.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Professional Training & Coaching | Company size : 11-50 | Level : Partner | Focus : Consulting | Experience using the software : More than 1 year as Administrator

Mar 22, 2022

Speed and quality is the definition of iSpring Suite

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? iSpring Suite can do things which Presenter 360 lacks. Example - Using media in-built features of PowerPoint, Support GIF, Interactions UX look much better, Additional simulation support. I work in a very dynamic environment where speed and quality matters and iSpring does the job like a piece of cake. The only thing iSpring Suite lacks is the robust content library of Presenter 360 but that does not make much difference with the new O365 content library.
What do you dislike? I like the player UX of Presenter 360 better than iSpring Suite. It would be a "WOW" if iSpring Suite adds more players in the kitty.
Reviewer photo

Sankhadeep M.

Industry : Insurance | Company size : 10,000+ | Level : Manager | Focus : Education | Experience using the software : More than 1 year as User, Administrator

Mar 21, 2022

It is just easy and quick an you will get the best E-Learning Experience you have ever seen

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The E-Learings are looking like an immense amount of programming, yet it's so easy and quick to do. The results with professional marketing setups are just stunning.
What do you dislike? The Powerpoints are making trouble when saved in one Drive. There are parts missing or not opening when there ist the auto save activated.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Professional Training & Coaching | Company size : 51-200 | Level : Consultant | Focus : Education | Experience using the software : Less than 6 months as User, Administrator

Mar 18, 2022

perfect for our work (build courses) and well focus on the design expperience

Overall Rating 85%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? my favorite thing is the great graphic freedom given by the software. with a good imagination and a touch of experience you can develop practically everything you have in mind in a very easy way and the graphic rendering at the time of saving is practically perfect.
What do you dislike? the thing I liked least is perhaps the integration with the moodle platform which on some more technical items does not respond exactly as I would like but it is still possible to get the result you want with a little imagination
Reviewer photo

Daniele B.

Industry : Higher Education | Company size : 11-50 | Level : Entry | Focus : Creative | Experience using the software : Less than 6 months as User, Administrator, Member of the deployment/customization team

Mar 17, 2022

Great authoring tool to make engaging, instructive content.

Overall Rating 87%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I love how it seamlessly connects to PowerPoint to make engaging content out of the previous presentation my company has already made.
What do you dislike? I wish there were a few more features that allowed me to control when a learner progressed to the next slide, for instance needing to click five options before moving on, etc. Often the learners can skip past any added interactions I include.
Reviewer photo

Lauren M.

Industry : Utilities | Company size : 201-500 | Level : Senior | Focus : Education | Experience using the software : 6-12 months as User, Administrator

Mar 17, 2022

It is simple to use. I have tried 3 or 4 other tools and none have been as easy as Ispring

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? They have excellent support. I have needed to make inquiries in some constraints due to specific situations and the help is fast, very friendly and focused on supporting the client.
What do you dislike? It does not have help videos for intermediate or advanced level. The videos that exist are very basic and are not enough for more complex situations. It would help a lot if they developed those tools.
Reviewer photo

Fabiana Iglesias C.

Industry : Elearning | Company size : 1-10 | Level : Director | Focus : Education | Experience using the software : More than 1 year as User, Administrator

Feb 22, 2022

Amazing support and very nice to use! Easy to learn.

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The fast feedback I got on my question and that they stayed standby untill I told her my problem was solved. I tried to figure out what to do for more than a month an in 30 minutes the technical consultant solved my problem by thinking together.
What do you dislike? Liked everything! Great service, nice to use, clear guidance on the website. Would really recommend!
Reviewer photo

Evy V.

Industry : Hospital & Health Care | Company size : 501-1,000 | Level : Senior | Focus : Human Resources | Experience using the software : Less than 6 months as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Jan 27, 2022

iSpring's power and ease of use makes anyone a course developer

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? My primary role at SchellingPoint is managerial but I needed to create eLearning formats for some of our content. It seemed easier to find an eLearning and LMS system I could use rather than transfer the knowledge in my head to an eLearning specialist. I chose Spring Suite and LMS and have been delighted with the decision. I can use PowerPoint and iSpring's features to quickly put out a high-quality quality course for learners without any technical needs.
What do you dislike? No being able to store iSpring folders in the cloud (OneDrive, Dropbox) but manage them on a dedicated, backed up device, is the only nuisance.
Reviewer photo

Michael T.

Industry : Information Technology and Services | Company size : 11-50 | Level : CXO | Focus : Program and Project Management | Experience using the software : More than 1 year as User

Jan 20, 2022

Very user friendly, easy to understand and figure out without any instructions

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The ease of converting between ppt format to SCORM format. When I changed laptops I needed help with my activation key and the customer service I received was prompt and sorted my issue out quicker than I would expect.
What do you dislike? I wouldn't say there is anything in particular but would maybe be nice for the ispring tab to be a different colour as it took me a while to realise it had been downloaded into ppt.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Construction | Company size : 501-1,000 | Level : Senior | Focus : Education | Experience using the software : 6-12 months as User

Jan 15, 2022

great integration of PP slides (however, only without VB makros), responsive hotline

Overall Rating 71%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? PP Integration, support's responsiveness, seemless integration of courses with iSpringMarket, some of the functions are hidden in (sometimes in unexpected) sub-menus but available at the end of the day
What do you dislike? Glossary is unusable in that a) no import of data in files like *.csv or *.txt or *.xls is possible b) not direct link to terms is possible c) no return from glossary to where it was called from is possible
Reviewer photo

Reviewer verified by LinkedIn

Industry : Pharmaceuticals | Company size : 1-10 | Level : Manager | Focus : Consulting | Experience using the software : Less than 6 months as Administrator, Member of the deployment/customization team

Dec 30, 2021

I think the software and company are amazing and very helpful.

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? They answer your questions in a timely and detailed manner. They walk you through any issues or questions you may have.
What do you dislike? Nothing I can think of so far. The response time is great and the software is easy to navigate even for the most non-technical audiences.
Reviewer photo

I. L.

Industry : Information Technology and Services | Company size : 1-10 | Level : Owner | Focus : Consulting | Experience using the software : Less than 6 months as User

Dec 23, 2021

Very powerful and useful, especially in this time.

Overall Rating 74%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It helps me create tutorials videos and engaging content (quizzes and other situational interactions)
What do you dislike? Hard to install, but i got support from the CS team responsively. Quite confusing when logging in too.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Education - Higher | Company size : 1-10 | Level : Senior | Focus : Operations | Experience using the software : Less than 6 months as User

Dec 15, 2021

This will be a very useful tool for training and outreach.

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I love that we are able to personalize everything that is sent out to employees. I also love that we are able to receive feedback on quiz results and have proof of training and participation.
What do you dislike? I am not an avid powerpoint user. I think for those who are very familiar with powerpoint already, this is would be a very easy transition. However, if you're not, there is definitely more of a learning curve. I wish the online training tools and tutorials would also provide a small amount of information regarding powerpoint.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Telecommunications | Company size : 51-200 | Level : Manager | Focus : Human Resources | Experience using the software : Free Trial as User

Nov 18, 2021

ISprings upscales my PowerPoint education tremendously.

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? ISprings allows me to continue using PowerPoint as my education foundation. I can create professional looking online modules without giving up my comfort level and having to learn entirely new skills. Also, I don't have to recreate wheels because my existing PowerPoint educations are ready to publish out of the box. When I present a published education, most people are amazed that it started as a PowerPoint!
What do you dislike? Definitely not dealbreakers, but a couple of creative options for a PowerPoint slide don't translate well when published, and I'm hoping for integration of Actions into the Quiz and Interaction features.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Hospital & Health Care | Company size : 1-10 | Level : Owner | Focus : Education | Experience using the software : Less than 6 months as User

Nov 11, 2021

iSpring ts easy to use and has interesting features

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like that it is easy to use and that whenever there is any trouble I feel relaxed knowing that customer support is there to help out.
What do you dislike? For now, using iSpring space for logging in is still one area that I am still not comfortable with...
Reviewer photo

Damang K.

Industry : Graphic Design | Company size : 51-200 | Level : Senior | Focus : Creative | Experience using the software : More than 1 year as User

Oct 25, 2021

Does what I need and the support team has helped me with both small and big problems.

Overall Rating 99%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It is easy to use, does what I need and when I've had problems the support team has been great. Today, a file wouldn't publish and the iSpring app asked to send info to their support team. I did, just so they could have the info. I didn't expect a response, but I got one!
What do you dislike? Sometimes it takes a while to publish a class, but that is to be expected! Some of our presentations are over 100 slides with animations, transitions, etc.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Environmental Services | Company size : 51-200 | Level : Senior | Focus : Information Technology | Experience using the software : More than 1 year as Administrator

Oct 14, 2021

Great eLearning platform. Flexible and with a lot of adding value features.

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It is user friendly and mostly when there is the need for some technical support this comes quickly and very straighforward.
What do you dislike? I would like the possibility of adding immediate translations by the system to content elaborated in ppt, pdf, etc., without the need of using translating platforms.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Environmental Services | Company size : 10,000+ | Level : Senior | Focus : Engineering | Experience using the software : Less than 6 months as User

Sep 27, 2021

Awesome - It is a very good tool. Very easy to use.

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The user interface is very easy. The support team is very quick and responsive. It is a very interactive tool.
What do you dislike? Would love if we had an avatar and word to voice translator in built. Sometime the voice over uploaded and the slide sync is off after publishing.
Reviewer photo

Dolma K.

Industry : Consumer Services | Company size : 201-500 | Level : Senior | Focus : Human Resources | Experience using the software : More than 1 year as Administrator

Sep 2, 2021

It works very good and it was very easy to learn how to use it.

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The way you can use your PPT files and adapt them in a Scorm file it's great. Also the Quizes and Surveys.
What do you dislike? I think that I like everything about it, but if I could have more settings for Video it would be great.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Computer Networking | Company size : 51-200 | Level : Manager | Focus : Education | Experience using the software : Less than 6 months as Administrator

Aug 10, 2021

Usefull application. I believe it will effect my job positively.

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? So far, I haven't used it properly. But I believe I will get used to it quickly. I know that if I face any problem while using it I will be able to get technical support in a very short time.
What do you dislike? I haven't used it properly. That's why there is nothing that I like the least. If I face any, I will keep sharing my comments.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Pharmaceuticals | Company size : 10,000+ | Level : Manager | Focus : Marketing | Experience using the software : Less than 6 months as User, Administrator

Aug 3, 2021

Great program for creating simple quick training courses for staff

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? the simplicity of creating easy to use courses, the easy communication with the tech teams. one simple live call with them and it takes minutes to explain and be provided with the answers to your questions!
What do you dislike? At present nothing, I have not come across a situation that could not be fixed by the Tech team
Reviewer photo

Reviewer verified by LinkedIn

Industry : Printing | Company size : 201-500 | Level : Senior | Focus : Administrative | Experience using the software : More than 1 year as User, Administrator

Jul 23, 2021

Great program for the layman in that it is designed for the non technical.

Overall Rating 90%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Interactive capabilities. A great program for the less IT technically minded like myself. I was able to put a presentation together that was well received by senior management.
What do you dislike? There are a lot of functions that take time to learn. Would strongly recommend purchasing the "iSpring Essential" book to learn the basics prior to creating content.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Pharmaceuticals | Company size : 51-200 | Level : Director | Focus : Quality Assurance | Experience using the software : Less than 6 months as Administrator, Member of the deployment/customization team

Jul 13, 2021

Useful for generating learning content in PowerPoint.

Overall Rating 89%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The integration into PowerPoint makes it easy to convert educational presentations into courses and quizzes.
What do you dislike? Some features are hidden pretty far down the option tree, but tech support was outstanding and solved my problem in just a few minutes.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Maritime | Company size : 1-10 | Level : Consultant | Focus : Education | Experience using the software : Less than 6 months as User

Jul 7, 2021

Easy to use and meets the vast majority of my needs.

Overall Rating 99%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like the built-in narration editor and sync tool. The support team at Spring are always helpful and quick to responde.
What do you dislike? Despite me calling out the narration tool as a highlight, it would benefit from additional audio editing capability such as being able to record new audio into an existing clip.
Reviewer photo

Scott E.

Industry : Food & Beverages | Company size : 10,000+ | Level : Manager | Focus : Human Resources | Experience using the software : More than 1 year as Member of the deployment/customization team

Jul 6, 2021

iSpring Suite helps me deliver rockstar quality training quickly and with ease!

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I love that it is integrated with PowerPoint so there is only one place that I have to go whether I am working on design or functionality. I love that I can deliver stellar products in a third of the time with a lot less effort. I love that I can share content with Subject Matter Experts without having to import or export. I love the customer service. They go above and beyond to answer questions and assist me quickly and in a professional manner.
What do you dislike? I'd like to be able to preserve ordered lists in question answers without manual intervention. This is something that I have experienced as an issue with other dev tools also, so I know that it there is probably a reason for this. The benefits far outweigh this little issue.
Reviewer photo

Jill S.

Industry : Information Technology and Services | Company size : 11-50 | Level : Director | Focus : Education | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Jun 5, 2021

Easy to get to use and fast to learn good support.

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Quick learning and good support. Also the LMS was easy to use. Planning of projects are easy.
What do you dislike? Editing the courses and adding sound to a finished product. Also adding new material to finished product.
Reviewer photo

Mark K.

Industry : Computer Software | Company size : 1-10 | Level : Owner | Focus : Administrative | Experience using the software : More than 1 year as Member of the deployment/customization team

May 24, 2021

Great solutions with an excellent support... what I was looking for!

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Ease of use, short an easy learning curve, build on top a well-known solution, fast and efficient support in all phases.
What do you dislike? There is nothing I can think of... keep the excellent work! Price is high for a small company... but aligned with the market in general.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Elearning | Company size : 1-10 | Level : Partner | Focus : Operations | Experience using the software : Less than 6 months as User

May 14, 2021

This software is robust, easy to use, and intuitive.

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The software is extremely versatile and quite logical in its layout. The customer service is outstanding!
What do you dislike? Like all good quality products, I have difficulty in coming up with an answer here!
Reviewer photo

Robert E.

Industry : Education - Higher | Company size : 1-10 | Level : Director | Focus : Consulting | Experience using the software : More than 1 year as Administrator

May 10, 2021

Flexible and complete. The sky's the limit with iSpring!

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Being able to deliver training in the format that works best for each situation, whether that be static slides, videos, or interactive worksheets and quizzes.
What do you dislike? Inability to judge online storage capacity is unnerving; you are given a lot of space with iSpring Space, but I'm always left a bit worried about "when will my space run out?"
Reviewer photo

Jennifer W.

Industry : Medical Devices | Company size : 1,001-5,000 | Level : Senior | Focus : Education | Experience using the software : 6-12 months as Administrator, Member of the deployment/customization team

Apr 21, 2021

Allowed us to enhanced the type and availability of the training we offer to employees.

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Customer support is always there when I need them! If I have a question about how to do something, I don't have to spend long periods of time reading through manuals. I simply ask their chat support for help, and they provide it immediately.
What do you dislike? Having to republish an entire course to our LMS for a minor change (typo, etc.). I also wish there was a way to save the slide format and background of quizzes so I do not have to do it again and again for each new PPT I create.
Reviewer photo

Stephan L.

Industry : Transportation/Trucking/Railroad | Company size : 5,001-10,000 | Level : Senior | Focus : Education | Experience using the software : Less than 6 months as User, Administrator, Member of the deployment/customization team

Apr 20, 2021

iSpring Suite allows you to easily create your own narration and interactive e-learning materials.

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? iSpring Suite is the most user-friendly eLearning authoring tool I have ever used, and I have tried so many. The system is based on PowerPoint, and who doesn't know how to use PowerPoint? The documentation is outstanding compared with every other system I have used over the last 25 years. The support team are thorough and professional.
What do you dislike? There are two issues I have with the system - it only works with Windows and as a Mac user, I was disappointed that the system was not compatible with iOS. The other issue is that you cannot use a shared drive and auto-sync for content development.
Reviewer photo

Beth M. — Director of Education and Online Learning

Industry : Nonprofit Organization Management | Company size : 11-50 | Level : VP | Focus : Education | Experience using the software : Less than 6 months as Administrator, Member of the deployment/customization team, Member of the procurement team

Apr 20, 2021

Very easy to use once you get going. Good layout.

Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? iSpring suite is very easy to use and the excellent support when needed especially on the live chat function.
What do you dislike? Sometimes the language makes things slightly complex to use I think where some words have been translated to English
Reviewer photo

Reviewer verified by LinkedIn

Industry : Elearning | Company size : 1-10 | Level : Director | Focus : Education | Experience using the software : Less than 6 months as Administrator

Apr 16, 2021

Tool of choice if it comes to enable none expert users to author WBTs

Overall Rating 88%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Based on Powerpoint enables easily a lot of flexibility in visuals. Has many learning resources and super agile support.
What do you dislike? Nothing I heavily dislike. Some of the features are a bit inconsistently implemented in terms of settings and use.
Reviewer photo

Jo S.

Industry : Consumer Goods | Company size : 10,000+ | Level : Manager | Focus : Information Technology | Experience using the software : 6-12 months as Administrator, Member of the deployment/customization team

Apr 15, 2021

Quick and elegant course authoring tool. Easy to learn. Published content looks good.

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Superb customer support! Quick response. Waited on chat till the problem was resolved. Provided clear explanations and screenshots.
What do you dislike? Nothing specific to mention. They could do with a text to speech function. And have a more modern stock of visual assets.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Financial Services | Company size : 5,001-10,000 | Level : Manager | Focus : Human Resources | Experience using the software : Less than 6 months as User

Apr 8, 2021

Great product. HAs all the features to cerate and deliver eLearning content on any platform.

Overall Rating 99%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The integration into PowerPoint and the ease of use of the LMS. The fact that there is an App that is freely available for all licensed users sets it apart from most similar products. The new feature of machine voice overs is awesome and I believe will add value to the eLearning experienced.
What do you dislike? I introduced iSpring into my company 6 years ago and have found iSpring to be very innovative when it comes to adding new features required by the market. I have not found anything to date that is vital to the creation or delivery of eLearning content that iSpring has not addressed.
Reviewer photo

Vincent C. — --

Industry : Information Technology and Services | Company size : 11-50 | Level : Owner | Focus : Information Technology | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Apr 6, 2021

Easy and intuitive to use. The service and chat functions was ess

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The platform was intuitive for me to use as a beginner in the system. Our customer wanted product training for their sales people with video education, supplemental files and a quiz in the end - made in 5 different languages. The service and chat functions were essential for me to fulfull the goal. Catherine helped me out with a tutorial for building a framework that would match the requirements I had for the system, but couldn´t figure out how to set-up properly. Great support!
What do you dislike? I didn't as such meet any issues other than my own shortage of time for the assignment at hand. If I had had more time I would have gone through more of the tutorials.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Consumer Electronics | Company size : 51-200 | Level : Manager | Focus : Marketing | Experience using the software : Less than 6 months as User, Administrator, Member of the procurement team

Mar 29, 2021

All imaginable types of online courses can be implemented quickly and easily.

Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Quick to understand, easy to use, large range of functions, very good support.
What do you dislike? Due to the extremely large number of possibilities, sometimes you have to search a long time for a certain feature.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Airlines/Aviation | Company size : 1-10 | Level : Director | Focus : Consulting | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team

Mar 22, 2021

It's a great tool to create interactive learning materials.

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The integration to PowerPoint. This is great because you can transform the existing materials into learning materials, add animations, interactions and make improvements very quickly. Also, since PowerPoint is a popular tool, iSpring usage is also easy. Just follow the same rules as in a classic Power Point and that's it.
What do you dislike? The fact that is desktop-based. I'd love to see something that is web-based and has the same functionalities. I mean, it's fine for now, but in the context in which you have 3 computers (one at the office, one at home and one for traveling), you would also need 3 licenses, which can be quite expensive. So you need to carry the same computer with you everywhere. Besides this, the rest is great.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Computer & Network Security | Company size : 1-10 | Level : Senior | Focus : Marketing | Experience using the software : More than 1 year as Administrator

Mar 5, 2021

Very useful for building on a pool of organisational knowledge of powerpoint

Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Subject matter experts can create material in a familiar tool, powerpoint which ispring can then extend and make into easy to consume courseware.
What do you dislike? It is tied to the powerpoint "slide deck" metaphor, so lacking some responsiveness in its design. The ispring space functionality attempts to address this, but doesn't really go far enough, yet.
Reviewer photo

Richard S.

Industry : Nonprofit Organization Management | Company size : 11-50 | Level : Manager | Focus : Program and Project Management | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Feb 28, 2021

Very user friendly and easy to use for online learning environment.

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? How it is compatible with various LMS platforms. Also, when support is needed the staff is quick to respond.
What do you dislike? Nothing that I can think of other than my failure at times to grasp all the things the program can do.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Elearning | Company size : 1-10 | Level : Owner | Focus : Education | Experience using the software : More than 1 year as User

Feb 15, 2021

ISpring has been very useful for our company, and brings a modern style to our contents

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like to use the interactions, quizzes and the various models for slides and presentations, as well as the pictures.
What do you dislike? I believe the scenarios could be improved, for example with the possibility of changing the fonts of the texts and allowing to upload videos.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Higher Education | Company size : 1-10 | Level : Senior | Focus : Consulting | Experience using the software : 6-12 months as User

Feb 8, 2021

iSpring Suite responded to my request quickly. Tx.

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? We had a change of staff and needed to remove users who left the college so new users could be added
What do you dislike? To be more efficient, I would like to manage the users directly without having to place a support ticket.
Reviewer photo

Debra S.

Industry : Higher Education | Company size : 1,001-5,000 | Level : Director | Focus : Information Technology | Experience using the software : More than 1 year as Administrator

Feb 8, 2021

iSpring is very easy to learn and utilize and is a must have if you are using an LMS platform.

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like the ease of learning the software as well as the user friendliness of it. It also seemlessly publishes and converts for my online learning platform, which is a major plus. The support is unparalleled also. I recently had an issue that I thought was related to iSpring. The contact at iSpring was able to solve my issue despite it not even relating to iSpring.
What do you dislike? There is literally nothing to not like about iSpring. It is a great product, user friendly and offers flexible options to help learners engage more with your presentations.
Reviewer photo

Jenna C.

Industry : Education - Higher | Company size : 1-10 | Level : Director | Focus : Education | Experience using the software : 6-12 months as Administrator

Feb 4, 2021

An intuitive software perfect for making interactive courses.

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The interaction and quiz slides are very easy to put into place and make the courses stand out from other eLearning platforms. The compatibility with PowerPoint is also a big plus. And it helps that customer service is fast and very helpful.
What do you dislike? I found the additional platforms (Space/Cloud/LMS/Learn) a bit complicated to wrap my head around and think the possibility of working as a team on the same course should be more straightforward.
Reviewer photo

Callie H.

Industry : Elearning | Company size : 11-50 | Level : Intern | Focus : Media and Communication | Experience using the software : Less than 6 months as User

Feb 3, 2021

Very easy to use software for professional elearnings!

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? What I like the most is that it is an add-in in PowerPoint, which we already had the trainings in. We just pimped the slides with the characters and objects and added some quizzes for interaction and then we had an elearning!
What do you dislike? Sometimes a re-install is required when it stops working (e.g. after a Powerpoint update.)
Reviewer photo

Reviewer verified by LinkedIn

Industry : Transportation/Trucking/Railroad | Company size : 1-10 | Level : Senior | Focus : Education | Experience using the software : 6-12 months as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Jan 27, 2021

It provides a good tool to transfer PPTs to HTML 5

Overall Rating 91%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? You can transfer files directly from PowerPoint to HTML 5. This way this can be easily done by the users themsleves
What do you dislike? When the computer goes down, the license needs to be released by the admin or many times only support can do it
Reviewer photo

Reviewer verified by LinkedIn

Industry : Pharmaceuticals | Company size : 10,000+ | Level : Manager | Focus : Information Technology | Experience using the software : More than 1 year as Administrator

Jan 26, 2021

One of the best producers for blended-learnings in the market

Overall Rating 99%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It is easy to learn and easy to use, provides the most common output formats. The service responds quick and solves a problem in no time (it was not a big problem, I have to add).
What do you dislike? I had no real bad experiences so far. From time to time the system seems to be very "busy", especially when the size of the source file exceeds 200MB. Could be a problem with my hardware as well, I am still veryfiing this.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Higher Education | Company size : 1-10 | Level : Owner | Focus : Creative | Experience using the software : Less than 6 months as User, Administrator

Jan 23, 2021

iSpring Suite is easy to use and creates a very professional presentation.

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? iSpring Suite makes it very easy to create a presentation from a PowerPoint file and generates a very professional presentation.
What do you dislike? I've been using iSpring products for seven years and have never had any difficulties. When I had questions, iSpring support was very helpful.
Reviewer photo

Kenneth W. K.

Industry : Education - Higher | Company size : 1-10 | Level : Consultant | Focus : Education | Experience using the software : More than 1 year as User

Jan 19, 2021

I think it is great, I enjoy working with it a lot! If I ever get stuck, I receive excellent help!

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like it's complexity and elegance. The more I get to know it, the more I like it.
What do you dislike? There is nothing really that I dislike in it. I am glad I have purchased it!
Reviewer photo

Adrienne M.

Industry : Elearning | Company size : 1-10 | Level : Owner | Focus : Consulting | Experience using the software : Less than 6 months as Member of the deployment/customization team

Jan 18, 2021

Though I am new to iSpring, the possibilities seem promising. I feel like a kid in a candy store.

Overall Rating 88%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I still have to try out some of the features, but the fact that it works smoothly together with PowerPoint attracted me most.
What do you dislike? The not so user-friendly lay-out of the interface. At frist ut is somewhat obscure where to find the various functions.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Writing and Editing | Company size : 1-10 | Level : Owner | Focus : Creative | Experience using the software : Less than 6 months as User

Jan 13, 2021

Good platform and easy-to-use. Does not take too much time to learn.

Overall Rating 88%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Good compatibility with our LMS system. Makes the creation of quizzes for e-learning programs more fun and exciting.
What do you dislike? The overall features to create a quiz is not very attractive. More can be done for example the quiz question types.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Consumer Goods | Company size : 10,000+ | Level : Manager | Focus : Human Resources | Experience using the software : 6-12 months as User, Administrator

Jan 13, 2021

For me, i-Spring is the best e-learning authoring tool!

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Seemless PowerPoint integration. Powerfull sound and video editing features. Packages that work perfectly well in LMS such as Cornerstone or Syfadis. Reactive and efficient technical support.
What do you dislike? Some of the quiz features could be improved such as the look & feel of the feedback Windows.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Banking | Company size : 10,000+ | Level : Consultant | Focus : Consulting | Experience using the software : More than 1 year as User

Dec 31, 2020

ease of use, nice output, quick results and very good professional support

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? the extremely good support, use use and intergration with powerpoint, also the options to get different oytput formats and possible custimization.
What do you dislike? can't think of anything related to the possibilities and customization and ease of use, the only thing bothering me a little is that I have to pay each year to continue to use
Reviewer photo

Michel B.

Industry : Biotechnology | Company size : 10,000+ | Level : Senior | Focus : Engineering | Experience using the software : Less than 6 months as Administrator, Member of the deployment/customization team

Dec 30, 2020

The suite is easy to use, useful and it has a good design. I was able to perform all taks I needed.

Overall Rating 88%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It is easy to use. It is easy to install. It has many features. It has a good design. It is overall a good product.
What do you dislike? I have not used it for long, but so far there is nothing have disliked. There is allways room for improvement.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Elearning | Company size : 11-50 | Level : Senior | Focus : Consulting | Experience using the software : Less than 6 months as User

Dec 25, 2020

Great product - greater customer support - make that greatest customer support!

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Easy to use, great customer support. Since it is based on PowerPoint, and the fact that I have used multiple software products over the past 50 years, I found it easy to get started.
What do you dislike? Haven't come across that yet. Each time I think I've found something I don't like, I contact support and that problem disappears.
Reviewer photo

Pete B.

Industry : Nonprofit Organization Management | Company size : 11-50 | Level : Entry | Focus : Support | Experience using the software : Less than 6 months as User, Member of the deployment/customization team, Member of the procurement team

Dec 12, 2020

iSpring Suite is one of the best if not the best authoring tool!

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like that iSpring has everything you might need in order to create your learning quickly and with no problems!
What do you dislike? I can't say I don't like anything as it has given me and the company everything we need to succeed in what we are doing!
Reviewer photo

Reviewer verified by LinkedIn

Industry : Marketing and Advertising | Company size : 51-200 | Level : Manager | Focus : Administrative | Experience using the software : Less than 6 months as Administrator

Dec 2, 2020

It is amazing. I am very impressed with the software and the support.

Overall Rating 92%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The PowerPoint in ISpring is just amazing -- I have used PowerPoint for years but never anything like this. There are so many characters, symbols, etc from which to choose. Probably the thing I like the most if the superb support that I have received since i have been using it. I had so so much to learn and they have been very supportive all the way. I could not have done as much as I have with the support here at ISpring.
What do you dislike? What I like the least is that I find it a little complicated simply because I have never used software like this -- it has been a rather large learning curve for me, however, as I have indicated, the support staff is awesome. They are always so friendly and so knowledgeable -- they never make you feel inadequate or sorry that you contacted them. I had difficulty using the video add-in --- I thought that the process is complicated.
Reviewer photo

Liz L.

Industry : Real Estate | Company size : 201-500 | Level : VP | Focus : Real Estate | Experience using the software : Less than 6 months as User

Nov 24, 2020

Astonishing results, learned to use it in no time.

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? If someone knows his way around PowerPoint iSpring Suite is exceptionally easy to use with great results. I like the various interactions, especially the dialogue simulations. That trainings done with iSpring Suite are also available offline sealed our deal:-)
What do you dislike? That you can't sync the projects with OneDrive and that the tool is not available online. Downloading and installing it, and then find a way to save the projects without accidentally syncing them is a pity. I now work with iSpring Space, but still it would be much easier to be able to integrate it into our IT working environment.
Reviewer photo

.

Industry : Nonprofit Organization Management | Company size : 51-200 | Level : Consultant | Focus : Education | Experience using the software : Less than 6 months as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Nov 12, 2020

Nearly perfect Software. A very quick and strong tool.

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? To Transfer courses from Powerpoint to a e-learning course is very easy and quick. A very strong tool to create e-learning.
What do you dislike? Quiz information over email. In Germany we have some problems with the law to keep the data private and secret. Some tools to integrate videos in an booklet (transfering pdf to a booklet format) would be perfekt.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Airlines/Aviation | Company size : 1-10 | Level : Manager | Focus : Education | Experience using the software : More than 1 year as Administrator

Oct 6, 2020

I like being able to use our PPTs and train to them

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like being able to use our PPTs and train to them. We create a number of bespoke trainings in my company and it's great to send them out automatedly.
What do you dislike? It would be nice to have a catalog of standard trainings available. There are other LMS's with strong catalogs we can upload and use.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Aviation & Aerospace | Company size : 201-500 | Level : Senior | Focus : Engineering | Experience using the software : More than 1 year as Administrator

Oct 2, 2020

Disappointing support and arbitrary pricing with updates

Overall Rating 73%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It isn’t as complex as Adobe Captivate, there’s a bit more flexibility with the question types when compared to Articulate 360. I suppose if you want to publish single learning objects it might be useful.
What do you dislike? I purchased a lifetime license for Suite 9 in May 2020. I also paid a subscription to the Assets Library since it was pointless to use it without. This wasnt cheap mind you. Lo and behold I keep got a pop up in September saying there is an update Suite 10! But what do you know? they want 770US more because my lifetime license doesn’t allow me to update. So lifetime of a software that cant be updated? So why the scam? Not to mention support had been unusually quiet.
Reviewer photo

Candice S. — Applied Instructional Design and Multimedia Development

Industry : Elearning | Company size : 1-10 | Level : Director | Focus : Media and Communication | Experience using the software : Less than 6 months as User

iSpring Suite logo

iSpring Suite — Dec 2, 2020

We are sorry to hear that. We take our customers’ feedback very seriously and we welcome the opportunity to explain how our subscription model works. Please feel free to contact our customer service representatives. Please keep in mind that our subscriptions are renewable yearly and that your version 9 of iSpring Suite will definitely have full functionality for the entire duration of your subscription. We hope that you will decide to renew your iSpring Suite when the time comes!

Sep 25, 2020

Very useful tool to improve my elearning development.

Overall Rating 92%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The use of having audio clips added to visual PowerPoint presentation to guide the learner.
What do you dislike? I would like more characters that are more casually dressed. Our group does not wear traditional office attire.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Utilities | Company size : 11-50 | Level : Director | Focus : Education | Experience using the software : Less than 6 months as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Sep 10, 2020

I am still new to iSpring Suite, but have enjoyed it so far.

Overall Rating 83%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I enjoy having access to the vartious templates. I am also particularly impressed with the technical support.
What do you dislike? I am often logged out of iSpring, making it frustrating if I just want to open the application and start working.
Reviewer photo

Ashleigh K.

Industry : Health, Wellness and Fitness | Company size : 1-10 | Level : Manager | Focus : Education | Experience using the software : Less than 6 months as User

iSpring Suite logo

iSpring Suite — Sep 25, 2020

We are sorry this has been happening to you. Once you are logged in, you should stay logged in unless you signed into your account on another computer in iSpring Suite. If that is not the case, by all means get in touch with the support team at support at ispring dot com and we'll do our best to assist.

Jul 21, 2020

Apparently very simple software (of course it isn't really) that is remarkably effective.

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Ability to directly convert complex hyperlinked PowerPoint presentations, with embedded audio and video, into an HTML module deliverable via an LMS (including as a SCORM package if needed) with ridiculous ease and no errors -- ever! I have been a very satisfied user for more than 5 years now. On the few occasions that I have needed technical support, it has been prompt and efficient, with a complete solution to the problem at hand.
What do you dislike? There's very little to criticise. It might be nice to be able to edit some of the quiz messages a bit further, but there are workarounds for most of those minor issues.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Education - Higher | Company size : 10,000+ | Level : Senior | Focus : Education | Experience using the software : More than 1 year as User

Jun 15, 2020

iSpring Suite is the best tool on the market. I could learn it really quicky and I like the library.

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It is really User-Friendly. I like the library and the fact I can use it for B2C sales. I also think I can use my creativity within this work-frame.
What do you dislike? I couldn't find anything about the thing I like the least... I've tried, but impossible for me to find one...
Reviewer photo

Mylène G.

Industry : Elearning | Company size : 1-10 | Level : Owner | Focus : Human Resources | Experience using the software : More than 1 year as Administrator

Jun 12, 2020

iSpring Suite is useful for training deliverance and administrating quizzes.

Overall Rating 83%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? That you can easily integrate content into quizzes and customize so that results go directly to one person, it is useful in training many people at one online.
What do you dislike? Sometimes there may be technical issues with the publishing option or inability to work across different channels.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Human Resources | Company size : 1-10 | Level : Entry | Focus : Human Resources | Experience using the software : More than 1 year as Member of the deployment/customization team

Jun 9, 2020

Amazing experience and incredible customer service

Overall Rating 99%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? One of the best authoring tool I've ever put my hands on. Full of features and easy to use. Can't beat that.
What do you dislike? Nothing that I don't like, but something small that I wish for. I wish they can have a Wordpress plugin to eliminate the saving and uploading step.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Higher Education | Company size : 1-10 | Level : Owner | Focus : Education | Experience using the software : Free Trial as User, Administrator, Member of the deployment/customization team

May 27, 2020

Very user-friendly program for converting PP presentations to online content!

Overall Rating 92%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The program is easy to use, very intuitive. The customer support seems to be available around the clock and is always awesome!
What do you dislike? I wish their LMS platform was built into the suite. That would result in a complete online learning system!
Reviewer photo

Jamie L.

Industry : Education - Higher | Company size : 51-200 | Level : VP | Focus : Education | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team

Apr 27, 2020

Best product and customer service I have ever experienced

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Product is easy to use, but produces very professional products. I am very proud of the products I'm able to complete for clients and I am self taught on e-learning. What is truly amazing is how prompt and responsive every single person is that I've dealt with whether from sales or tech support. The follow up on everything even after the chat to make sure it is working. I am also grateful for quick response because I usually don't have the time to wait for an answer.
What do you dislike? I am not making complex products so I can't talk to more complicated functionality. For my purposes, it is perfect.
Reviewer photo

Carol A.

Industry : Management Consulting | Company size : 1-10 | Level : Owner | Focus : Consulting | Experience using the software : More than 1 year as User, Administrator

Apr 9, 2020

Great add-on feature to PowerPoint. Worth the money!

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Adds value to training for kinestetic learners. Also allows the training to be more interactive to prevent boredom with the topic.
What do you dislike? Just having to learn all the ins-and-outs, and little details behind what I was doing. I still haven't hit on all of the features, I'm sure. The character feature is a little confusing with the graph, and so I wasn't sure what to do here to make it work.
Reviewer photo

Roxanne Z.

Industry : Wholesale | Company size : 51-200 | Level : Senior | Focus : Human Resources | Experience using the software : Less than 6 months as User, Administrator, Member of the procurement team

Apr 7, 2020

Really, iSpring Suite It’s Amazing software to do anything ;)

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Really! iSpring Suite It’s amazing software which is you can create your professional courseworks and professional quizzes easily ;) Also, you will have a lot of tools that help you to do the surprised things ;)) Best Regards Feras Temimi
What do you dislike? Really! iSpring Suite It’s amazing software which is you can create your professional courseworks and professional quizzes easily ;) Also, you will have a lot of tools that help you to do the surprised things ;)) Best Regards Feras Temimi
Reviewer photo

Feras T.

Industry : Education - Higher | Company size : 1-10 | Level : Consultant | Focus : Engineering | Experience using the software : Less than 6 months as User, Administrator

Mar 25, 2020

Highly effective and adaptable software; Highly recommened to any educator!.

Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I have been using iSpring software for years in the educational environment in Northern Ireland. I still get so many questions asking me how I produce some of the material and I am always happy to explain about ISpring Suite. Any issue I have ever had have been dealt with quickly and effectively by friendly online support. As an educator - I love it; my colleagues love it and most importantly my students love it.
What do you dislike? The maintainance plan is the only issue. This is an optional extra but is not cheap, especially for a single user teacher. Their support has always been fabulous but I would expect this for such a great product to come as standard. This is the only quibble in what I believe is an outstanding product for 21st century education - especially in troubling times such as at present (Coronavirus)
Reviewer photo

John W.

Industry : Education - Secondary | Company size : 51-200 | Level : Manager | Focus : Education | Experience using the software : More than 1 year as User

Feb 27, 2020

Easy/intuitive to use and does everything I need.

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? iSpring team support, not just for any problems (which are rare) but free webinars, weekly articles of interest that are targeted to my needs.
What do you dislike? I'm getting picky here, but the noise reduction filter when editing audio can be improved.
Reviewer photo

Terry W. — Professional development for authorised witnesses.

Industry : Nonprofit Organization Management | Company size : 1-10 | Level : Director | Focus : Education | Experience using the software : More than 1 year as Administrator

Jan 27, 2020

Great Software, Good Price, Excellent Technical Service

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Functionality to convert Power Point Presentations to SCORM so the presentations can be used in LMS.
What do you dislike? The software itself is just great; it is simply amazing and very easy to use. Highly recommended if you use LMS; you can create presentations in Power Point, then convert them to SCORM and upload them into LMS.
Reviewer photo

Edison C.

Industry : Outsourcing/Offshoring | Company size : 201-500 | Level : Senior | Focus : Information Technology | Experience using the software : Less than 6 months as Administrator, Member of the procurement team

Nov 25, 2019

It was a great way to get my lectures online easily.

Overall Rating 91%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like that it integrates seamlessly with Powerpoint. I really like that all Powerpoint animations translate to HTML5 accurately. I like that the players you publish to have so many options and are customizable.
What do you dislike? Publishing is pretty easy. But I wish I know what all the technical jargon in the options meant. I hope I'm not missing something important.
Reviewer photo

Doug D. — Owner Depew Orthodontics and Trapezio (Academy of Orthodontic Assisting)

Industry : Elearning | Company size : 1-10 | Level : Owner | Focus : Creative | Experience using the software : More than 1 year as User

Oct 14, 2019

Good basic learning management and development system

Overall Rating 83%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The system is very easy to learn how to use. The ability to make changes on the fly is very simple to do.
What do you dislike? Some of the Suite material is minimal. Need to add to the available information such as artwork and images.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Management Consulting | Company size : 501-1,000 | Level : Consultant | Focus : Consulting | Experience using the software : 6-12 months as Member of the deployment/customization team, Member of the procurement team

Sep 22, 2019

Product is feature rich, integrates well. Tech Support is AWESOME!

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? One of their best assets is customer support. I’ve had the pleasure of working with Michael, a Tech Support Engineer, for some time now and believe he’s awesome. In addition to having a thorough understanding of iSpring’s product line, he’s always very professional and provides very quick responses. Michael is always a pleasure to work with, is very professional and a top-notch tech support engineer. Kudos to Michael. Product has tight integration, especially with their LMS products.
What do you dislike? Would be great if "Longreads" were available in the new Flora LMS. This is a powerful tool, currently available in their legacy LMS product.
Reviewer photo

Eric N.

Industry : Elearning | Company size : 1-10 | Level : Partner | Focus : Consulting | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Sep 13, 2019

If you are able to use Microsoft PowerPoint you are now ready for iSpring

Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It supports Thai fonts very well. All are display in responsive design and beautiful without any complex knowledge .
What do you dislike? Now I did not know how to use or get variable. Sometime I want to customize to display learner's score in other slide.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Hospital & Health Care | Company size : 1,001-5,000 | Level : Manager | Focus : Education | Experience using the software : Less than 6 months as User, Administrator

Sep 10, 2019

I find the software easy to use. It didn't take long to train others to get started.

Overall Rating 92%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I find that the Ispring toolbar and menus are easy to understand and use. Interactions are easy to create.
What do you dislike? I like that the interactions are available but I would like more flexibility to customize interactions.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Electronic Manufacturing | Company size : 1,001-5,000 | Level : Manager | Focus : Education | Experience using the software : More than 1 year as User, Administrator

Aug 27, 2019

Straightforward solution to creating online learning objects.

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Easy to use tool with a powerful video suite of tools I use to create vlogs and use within online modules. The online support team is effective, supportive, and always helpful. Provide answers with pictures and arrows to make sure I understand and can implement on my own. ALos like the free webinars, lots of techniques learned and shared with user community.
What do you dislike? I like th eimage library yet connectgin it o the screens I am working on sometimes is confusing unless y9u have been doing it a couple of times.
Reviewer photo

William J. R. — Principal Consultant at Ryan Consulting, LLC

Industry : Professional Training & Coaching | Company size : 1-10 | Level : Owner | Focus : Consulting | Experience using the software : More than 1 year as User

Aug 27, 2019

A user friendly tool to create your own e-learnings

Overall Rating 68%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? You'll find lots of Videos on YouTube which are good for having an overview of the most important functions. The current user License model was one of the main Facts that lead us to iSpring. The tool is user friendly and easy designed so that yo ucan start creating your own e-learnings really quick.
What do you dislike? The tool is sensitive regarding the different files (PPT, quizzes etc.) when they are not located in the same place
Reviewer photo

Reviewer verified by LinkedIn

Industry : Information Technology and Services | Company size : 1,001-5,000 | Level : Senior | Focus : Human Resources | Experience using the software : Less than 6 months as User, Administrator

Aug 23, 2019

Great product, but the customer service and support is next level

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? iSpring is a fairly intuitive, if simplified, suite which adds a huge amount of quality to work. Fantastic range of resources for using the suite in the form of tutorial videos and webinars, and CS Consultant Sebastian saved me hours in sorting out issues I had with publishing. Very friendly and helpful, couldn't recommend the company more highly for the customer support they provide alongside what is already a very strong and comprehensive product.
What do you dislike? It can be a bit clunky in places, but for what it is and what it offers it's brilliant. I'd like a few more navigation options in interactions.
Reviewer photo

Charlotte P.

Industry : Elearning | Company size : 1-10 | Level : Manager | Focus : Creative | Experience using the software : Less than 6 months as User, Member of the deployment/customization team

Aug 22, 2019

Love iSpring! So easy to use! And the support team is great! Thanks Sebastian!

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Ease of use. Fast. My company always wants to keep the PowerPoint for use as face-to-face training tool to reinforce online learning (if needed). That is not possible with some other softwares I have used.
What do you dislike? Needed some training to get started. but iSpring staff was able to provide the training needed.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Medical Devices | Company size : 1-10 | Level : Owner | Focus : Education | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Aug 20, 2019

Very intuitive to use and distribute the learning material. Brilliant technical support.

Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? User PowerPoint as the base. Easy to add narration and get timing right. Excellent on line support.
What do you dislike? Animation timing to narration is cumbersome (same as with other narrated presentation software).
Reviewer photo

Roy I.

Industry : Mining & Metals | Company size : 1-10 | Level : Director | Focus : Business Development | Experience using the software : 6-12 months as Administrator, Member of the deployment/customization team, Member of the procurement team

Aug 13, 2019

easy to use and meet my expectations, where can shift your content to on-line learning.

Overall Rating 82%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? great support team, sometimes we found some error due to not having active maintenance plan, but iSpring can provide good support.
What do you dislike? found some error if there is a lack of active maintenance on the program, so we might consider to have active maintenance on the iSpring when we purchase.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Oil & Energy | Company size : 1,001-5,000 | Level : Senior | Focus : Education | Experience using the software : More than 1 year as User, Administrator

Jul 24, 2019

Superior Software meets my Training & Development Goals

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I love the ease of use of the system. I was able to self-teach myself on the software and did not need to utilize the wealth of training aids provided by the company.
What do you dislike? I wish that they had an image system like Getty Images or I stock integrated within the system for ease of access.
Reviewer photo

Kayla E.

Industry : Financial Services | Company size : 1,001-5,000 | Level : Senior | Focus : Education | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Jul 17, 2019

Technical & customer support oriented company which goes the extra mile to provide solutions..

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The responsiveness and proficiency of their technical & customer support personnel to resolve issues in a timely and professional manner.
What do you dislike? Not much at this stage of being a user of the software. There is a learning curve but if you have any background working with similar packages it will be shortened.
Reviewer photo

Mark Richard P.

Industry : Elearning | Company size : 1-10 | Level : Senior | Focus : Program and Project Management | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team

Jun 20, 2019

It is a great solution for an easy to learn easy to implement easy to understand authoring tool

Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Ease to learn, use, implement, and understand. Great support team. PowerPoint interface shortens ramp up time.
What do you dislike? It can be little unstable. When it works it’s terrific, when it has a problem(usually due to user error) it can be frustrating.
Reviewer photo

Jeff B.

Industry : Transportation/Trucking/Railroad | Company size : 501-1,000 | Level : Director | Focus : Operations | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

May 31, 2019

It's a user-friendly tool for quickly creating a variety of eLearning lessons.

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like that it is very user-friendly and did not take extensive training to start using it right away. With the integration as a tab in the PowerPoint ribbon, it is very easy to spot where to click to add audio/quizzes/screen recordings/etc. Then, once the elements have been added, it is very easy to figure out how to edit them.
What do you dislike? At this point, I have not been using it long enough to come up with any aspects of the tool that I do not like.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Logistics and Supply Chain | Company size : 1,001-5,000 | Level : Senior | Focus : Education | Experience using the software : Less than 6 months as User, Administrator

May 10, 2019

We only use the cloud, but works fine for sharing presentations

Overall Rating 84%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Easy to operate the software. It is great to share files with a link and use a password. It is great that videos in the presentation work straight away.
What do you dislike? Presentation clicking. Animations do not show if you use the arrows in the screen, but only when clicking on the slides self
Reviewer photo

Reviewer verified by LinkedIn

Industry : Nonprofit Organization Management | Company size : 11-50 | Level : Manager | Focus : Operations | Experience using the software : Less than 6 months as User, Administrator

Apr 26, 2019

The iSpring Suite extremely intuitive and has all the necessary functions you'll need.

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like the fact that it's integrated into PowerPoint. This makes the process seamless moving from storyboard to production. The Content Library is helpful as well.
What do you dislike? I wish the QuizMaker had all the same animations and functions as what you would find in PowerPoint. I also wish you could have specific feedback for multiple select questions based on various responses.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Education - Higher | Company size : 1-10 | Level : Consultant | Focus : Education | Experience using the software : Less than 6 months as Administrator, Member of the deployment/customization team

Apr 16, 2019

Very nice to see that you use it immediatly, without any training.

Overall Rating 90%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The ease to use. And the exports to website, SCORM and xAPI. Also very nice: import possibilty of questions for tests.
What do you dislike? At the moment it fits nearly all my needs. A Dutch translation is coming up this spring. Every update contains nice new features.
Reviewer photo

Allard B.

Industry : Elearning | Company size : 1-10 | Level : Director | Focus : Education | Experience using the software : 6-12 months as User, Member of the procurement team

Apr 11, 2019

Easy to use. Great features and compatibility with LMS.

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? We needed ispring quizzmaker to create math tests and the built in equation editor is great. Also, the variaty of different types of questions is wonderful.
What do you dislike? More options for feedback via email. In quizzmaker, when the tests is finished ther is an option to send email to the students but I would prefer to send a general message without the answers.
Reviewer photo

Dimitrios C.

Industry : Higher Education | Company size : 1,001-5,000 | Level : Senior | Focus : Education | Experience using the software : Less than 6 months as User, Member of the deployment/customization team, Member of the procurement team

Apr 10, 2019

Excellent tool for fast and efficient e-learning content development.

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Powerpoint integration. Interactions - the variety and ease of use. Simulations.
What do you dislike? Sometimes creating integrated interactions within Powerpoint causes issues when saving on Microsoft Cloud.
Reviewer photo

Melanie J.

Industry : Paper & Forest Products | Company size : 5,001-10,000 | Level : Manager | Focus : Education | Experience using the software : More than 1 year as Administrator

Apr 10, 2019

iSpring Suite is very intuitive to easily transforming PowerPoint into an eLearning course.

Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The features are rich for a Rapid Learning software, with quizzes, interactions, dialogue simulations, screen recordings, the iSpring library with its characters, backgrounds and so on. In addition, eLearning courses are responsive, with an adaptive player for any supports.
What do you dislike? Sometimes iSpring crashes and I lose a lot of my work. iSpring suite only allows you to create linear modules. You can not trigger a voice on multiple objects in the same screen.
Reviewer photo

.

Industry : Elearning | Company size : 1-10 | Level : Intern | Focus : Media and Communication | Experience using the software : More than 1 year as User

Mar 28, 2019

Very easy to use and effective for an unbeatable price

Overall Rating 99%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The fact it integrates with PowerPoint and requires only minimal learning to get started and create engaging online modules.
What do you dislike? There is nothing I really dislike at this moment. I am quite happy with the software, its features and the iSpring support.
Reviewer photo

Dario P.

Industry : Insurance | Company size : 501-1,000 | Level : Director | Focus : Marketing | Experience using the software : 6-12 months as Administrator, Member of the procurement team

Mar 7, 2019

Amazing tool to deliver professional content on time, forgetting about boring presentations.

Overall Rating 99%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Customer Service is excellent. They are always available and make sure you solve or understand everything to keep on working on your ppt.
What do you dislike? I would like the gallery to have more background pictures and objects to insert, but the ones they have are very usefull indeed.
Reviewer photo

Melina B. — Training Program Manager

Industry : Pharmaceuticals | Company size : 1,001-5,000 | Level : Senior | Focus : Education | Experience using the software : 6-12 months as User, Administrator

Mar 7, 2019

Very intuitive, easy and quick to get started. Love the integration with Powerpoint!

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The integration with Powerpoint, the excellent fit for mobile devices and the high quality media library. The fact that it is also easy to produce, review in exported HTML5-format and then finally release the production, makes it stand out significantly.
What do you dislike? The limitation of various interactive functions + the LMS, where the pricing model is quite limiting.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Writing and Editing | Company size : 11-50 | Level : Senior | Focus : Consulting | Experience using the software : Less than 6 months as Administrator, Member of the deployment/customization team

Mar 6, 2019

Very comfortable and easy to use for our remote learners

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The way we can produce our own content (by PowerPoint) and the way it's presented online by iSpring.
What do you dislike? Maybe the gamification and customization options can be more deeper. But overall it's great.
Reviewer photo

Sem v.

Industry : Professional Training & Coaching | Company size : 1-10 | Level : Owner | Focus : Education | Experience using the software : 6-12 months as Administrator

Feb 25, 2019

A quick and easy way to engage users in essential training.

Overall Rating 92%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Using familiar tools (powerpoint) to produce rich, engaging content efficiently and effectively. It is easy to roll-out to both users and non-technical administrators and content creators. Great way to produce SCORM content for publishing in our LMS
What do you dislike? Administering quizes can be a little cumbersome with the embeded quiz module feeling somewhat removed from powerpoint itself - but it is a minor gripe of a very strong area of the solution.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Financial Services | Company size : 51-200 | Level : Manager | Focus : Program and Project Management | Experience using the software : Less than 6 months as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Feb 25, 2019

It is easy to get started with iSpring Suite. It is also quite easy to use.

Overall Rating 84%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The connection to Power Point. It`s very east to create content like video captures, quiz etc. It is easy to get started.
What do you dislike? In some cases iSpring does not support it`s own file formats. That`s quite special. There is also some limitations related to design/format and the flexibility of it.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Program Development | Company size : 51-200 | Level : Manager | Focus : Consulting | Experience using the software : 6-12 months as Administrator

Feb 14, 2019

Easy to use, good quality interactions, good backup service, very good quiz potential

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? With iSpring, it's easy to set up an online training that the learner has to participate otherwise, the lesson stops!
What do you dislike? There is quite a lot of parameters you need to understand to avoid some pitfalls about the completion. The more specific use, the more parameters to understand and set.
Reviewer photo

normand m.

Industry : Transportation/Trucking/Railroad | Company size : 51-200 | Level : Senior | Focus : Education | Experience using the software : More than 1 year as User, Member of the deployment/customization team

Feb 12, 2019

It is very easy to use. Even a non technical person can use it.

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like the Interface very much. It was very easy to work on. Can develop very fast leads to meet the timeline.
What do you dislike? There is nothing to dislike or to like least. iSpring suite is a great tool for my team to speed up the productivity.
Reviewer photo

Pranoy D.

Industry : Elearning | Company size : 51-200 | Level : Manager | Focus : Program and Project Management | Experience using the software : More than 1 year as Administrator

Feb 12, 2019

Best Software that converts PowerPoint Presentation into SCORM Package

Overall Rating 88%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? User friendly, Easy to use, Quiz maker, Easily Build Assessments,easy to install and reasonable price
What do you dislike? Honestly i dont have any cons as it has many features and easy to use. It would be better to provide some customization in the quiz maker.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Elearning | Company size : 201-500 | Level : Manager | Focus : Program and Project Management | Experience using the software : More than 1 year as Member of the deployment/customization team

Feb 12, 2019

Quick Conversions to HTML 5 course and easy to use software

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? 1. Ease of use 2. No need for Technical background to use this software 3. It accepts all kinds of animations used in PPT 4. It is having basic components for creating Interactivities 5. You can create quizzes easily
What do you dislike? 1. We cannot customize in the tool and we can only customize directly in the PPT and them publish it to course
Reviewer photo

Reviewer verified by LinkedIn

Industry : Elearning | Company size : 51-200 | Level : Manager | Focus : Program and Project Management | Experience using the software : More than 1 year as User

Feb 11, 2019

It is exactly What we needed in terms of starting from simple to more complex productions.

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I have not explored it deep enough yet ,because I am not the person who usese it, but for what we see it´s simplicity es a great advantage. iSpring integrates very well with PPT, its easy to add pictures, music or voice and convert into part of a course or an entire cousrse. Online quizzes is another great advantage, that we highly recommend.
What do you dislike? It is a difficult question to answer, because I have not explored it deep enough
Reviewer photo

Nita T.

Industry : Education - Higher | Company size : 11-50 | Level : Owner | Focus : Education | Experience using the software : More than 1 year as Member of the procurement team

Feb 11, 2019

iSpring makes eLearning development easy by quickly converting PowerPoint to eLearning.

Overall Rating 87%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? One of the interesting thing about iSpring is that it has a huge collection of templates, customizable themes, characters, icons, objects, and background images which will help us design engaging e-learning courses.
What do you dislike? As iSpring is installed as an add-in to PowerPoint, it cannot work without PowerPoint unlike other authoring tools.
Reviewer photo

Alekha J. — Project Manager - CommLabIndia - Global Learning Solutions

Industry : Elearning | Company size : 51-200 | Level : Manager | Focus : Program and Project Management | Experience using the software : 6-12 months as User

Feb 11, 2019

Quick and easy to learn and develop elearning courses

Overall Rating 86%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Simple conversion from PPT to eLearning. Any person who knows about PowerPoint can easily work on this tool.
What do you dislike? Limited to non-programmers. It could be more useful if there is any option to add σομε custom triggers.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Elearning | Company size : 201-500 | Level : Director | Focus : Program and Project Management | Experience using the software : More than 1 year as Member of the deployment/customization team, Member of the procurement team

Feb 11, 2019

It is very easy to learn and create elearning modules.

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It is an inbuilt feature to the microsoft powerpoint, so just need to design the ppt and make animations in ppt and just publish it using ispring.
What do you dislike? I do not have any list to tell, but if we have option to add some triggers and variable it would be great.
Reviewer photo

Mohammad S.

Industry : Elearning | Company size : 51-200 | Level : Senior | Focus : Program and Project Management | Experience using the software : More than 1 year as User, Member of the deployment/customization team

Feb 11, 2019

iSpring from the POV of a development company for rapid eLearning

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Its ease of use and simple user interface allows from quick eLearning development, no matter if you're a seasoned user or just starting out.
What do you dislike? Some features that are found in a couple of other authoring tools are missing, but that's not a fault of the software as it is perfect for its intended use.
Reviewer photo

Tarun Michael J. — Helping Global Companies Improve Performance Through Exceptional Online Training

Industry : Elearning | Company size : 51-200 | Level : Director | Focus : Sales | Experience using the software : More than 1 year as Member of the deployment/customization team

Feb 11, 2019

iSpring Suite is very easy to work with and delivers HTML 5 output

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Easy usage, creative designs that can be done in ppt can be easily adapted. quick development and deliver to multiple devices. Can have nice animations.
What do you dislike? Some more question types and interactivies if added would make leaner experience more engaging and fun.
Reviewer photo

Ayesha Habeeb O. — COO & Co-Founder CommLab India - Rapid eLearning Solutions

Industry : Elearning | Company size : 51-200 | Level : CXO | Focus : Operations | Experience using the software : More than 1 year as Member of the procurement team

Feb 8, 2019

This is one of the best authoring tools I have used.

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? iSpring Suite allows us to provide professional-looking training materials onsite. We create most of our training in-house and iSpring Suite makes it easy to provide a quality experience to our learners.
What do you dislike? I cannot really think of anything that I like the least. iSpring representatives are very responsive to feedback, and many new features have been added based on past feedback, such as new backgrounds and characters that more closely match our work spaces.
Reviewer photo

Kate S.

Industry : Financial Services | Company size : 51-200 | Level : VP | Focus : Administrative | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Feb 6, 2019

iSpring has been an invaluable, easy to use tool for our agency

Overall Rating 92%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Easy to use and intuitive. Employees learned how to use software quickly and the iSpring support system has been great! They answered every question we had and walked us through how to's when needed.
What do you dislike? Annoyed by some weird glitchy things that happen sometimes when moving files from Macs to PCs (sometimes VO we have uploaded gets thrown out), there are font issues that have to be changed (which is time consuming)
Reviewer photo

Reviewer verified by LinkedIn

Industry : Marketing and Advertising | Company size : 11-50 | Level : Manager | Focus : Program and Project Management | Experience using the software : 6-12 months as User, Administrator

Jan 17, 2019

Very poitive set of tools that allow easy development of content

Overall Rating 81%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Options within the quiz and interactions. This allows more than simple click through content
What do you dislike? There needs to be a more options for interactions. The use of variables would be amazing, possibly pulling a suite together similar to Storyline. Also all the character photos are too clean cut. We need some who a little more real life.
Reviewer photo

Bob P.

Industry : Nonprofit Organization Management | Company size : 51-200 | Level : Senior | Focus : Human Resources | Experience using the software : 6-12 months as User, Administrator

Jan 14, 2019

A easy to use tool for a non technical person and still be able to produce an awesome looking course

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend