Looop Reviews
Read Looop reviews and discover how other eLearning Industry community members have experienced the software.
Nov 11, 2018
It's an easy-to-use, yet still developing platform.
Overall Rating
81%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
How simple the layout and analytics page are, it's really easy to just get in and start using. Campaign feature is really good.
What do you dislike?
For example, group management and how bulk adding to group needs to be done through a different path than other group managing activities - it doesn't really make sense to the user why it's been done the way it is. Since everything else is intuitive and simple, suddenly there's something that isn't and it makes it even harder to figure out. We've been having an issue with the campaign feature and it's taking a fairly long time to solve it with the dev team.
Nov 11, 2018
Super easy to use and a friendly, helpful team if you get stuck.
Overall Rating
100%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
The approachability of everyone - no matter how small the query, you are guaranteed to get a fast, helpful response and are not made to feel that you are wasting their time. Communicating with more people than we would be able to get in one room for a workshop, and allowing learners to learn when they have the time, rather than choosing the time and date and forcing them to sit in a room together.
What do you dislike?
Currently that we are unable to use our company font, but we have been told that this will soon be rectified!
Nov 11, 2018
An amazing addition to our company's L&D experience.
Overall Rating
100%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Analytics, seeing users comments, the search engine aspect of the site that helps us build content, how easy it is to put content together and get it out to delegates. It has really transformed the way we deliver content to our teams.
What do you dislike?
We'd really like a breakdown in analytics ie seeing what individuals are rating on each resource, seeing how long they spend on a resource. Being able to use differnt fonts so that the overall aesthetic coincides with our brand handwriting but I know that this function is on its way.
Mar 3, 2018
Great product
Overall Rating
99%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
Mar 3, 2018
Simple but effective!
Overall Rating
100%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Easy to use, easy to manage, great team, great user experience, great analytics feature to help make content even more effective
What do you dislike?
Struggling to think about this
Mar 3, 2018
a really useful tool to reach a lot of people across the business & engage them in learning
Overall Rating
95%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
It allows others in the business to create their own content, utilising knowledge experts and encouraging peer-to-peer learning. In a busy work environment where people don't necessarily have the time to participate in off-the-job training, Looop provides a quick & simple way to share knowledge and engage people in learning and development
What do you dislike?
Looop is still developing and therefore does 'break' on a fairly regular basis. The team are always quick to rectify the situation however, if one of users can't log on in their first attempt often they won't bother again.
Mar 3, 2018
Really user-friendly platform
Overall Rating
96%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
This platform has allowed us to cleanly display content, in a way that is accessible to our users - both online & on the go. The mobile apps have been particularly valuable in allowing us to use this with our customer base.
What do you dislike?
Sometimes we have the odd technical glitch, but this is something to be expected with most apps, and Looop always fix these in a timely manner once notified
Dec 12, 2017
Looop has helped us transform our L&D approach completely...
Overall Rating
97%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
As a fast-paced, dynamic and customer centric business, it's important to us that the tools we use for our people reflect that, luckily for us Looop absolutely nails it. Our teams want answers to their challenges and questions instantly and Looop helps us help them do that, which is why it's been our preferred learning tool for the last 2 years. It's incredibly easy to create content, the UX is flawless and it looks like ours because of flexible customisation available.
What do you dislike?
The events section needs to improve before we start to use it across the business - however I know further advancements are in the pipeline for the future.
Dec 12, 2017
Simple, clean and easy to use.
Overall Rating
100%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
Dec 12, 2017
So simple but the best way of educating and supporting a business I have seen so far.
Overall Rating
95%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Its very easy to keep up to date, if something changes in the business it takes seconds to amend that information on Looop. The look and feel is really fantastic too, its clean and easy to navigate, you can make sure that people see only what they need to and aren't overwhelmed by information thats not useful to them.
What do you dislike?
At the moment you can't search in the text itself you can only search the title and description but this functionality is coming soon.
Dec 12, 2017
the best technology for helping staff learn at work today
Overall Rating
98%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
In L&D roles, I have always battled with LMS systems that were either only about the system and not the learner OR had so much whizz pop but essentially useless functionality. Plus they cost a lot. Looop is different - it cuts through to the heart of what I am trying to: help my employees fast, get the business to truly take ownership of learning, learn from our internal experts without being onerous, & overall improve how people can do their jobs as managers leaders or individual contributors.
What do you dislike?
The loop team pushed me and my team hard to think differently about how we approach learning. They even challenged us to not think about it as 'learning'. This wasn't easy to get my head round at first BUT it paid off. The response from users has been phenomenal! I don't think there'll be a need to do expensive, time consuming management training programmes (that never quite felt that they reached the attendees in time). My recommendation is to go with their advice and try a new way.
Dec 12, 2017
Mobile-friendly, clean, easy to use - what more could you want?
Overall Rating
100%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
It's been a pleasure working with Looop to curate engaging learning resources for our employees, who have given us great feedback on the look, feel and nature of the content. The guys at Looop have worked hand in hand with us and consistently listened to our feedback to continue evolving the tool, and offer much more than just a social learning platform. They consult with us on a regular basis with research they're doing, what they're seeing in the market and some great tips!
What do you dislike?
Occasionally there are some bugs, but anytime there is an issue we get a response from the team in less than 1 hour to resolve.
