The Brainier LMS Reviews 2026: Pros & Cons, Ratings & more
Is The Brainier LMS the right solution for you? Read verified The Brainier LMS reviews from people in industries like yours to make a confident choice.
It's a fantastic LMS with even better customer support!
Overall Rating
95%
-
Usefulness
-
Usability
-
Customer Experience
-
Likelihood to Recommend
What do you like best?
As a user, the LMS is easy to navigate. As an admin, it's only limited by the skills of the user. The customer support is phenomenal. They have a well-trained and extremely knowledgeable staff. With over 500 employees in our company, the ability to integrate and bulk upload saves so much time. Our quarterly calls with our account manager are not only productive but informative as well. Brainier takes very good care of their clients.
What do you dislike?
My least favorite things are the lack of assignment cloning and the easy archiving of assignments. Not being able to clone an assignment means having to recreate the assignment each time we need it and possibly missing an important step. Archiving expired assignments, especially those that we recreate often (think onboarding training with due dates), would help eliminate some of the need to sift/sort through the created assignments.
The Brainier LMS was quick to implement, is simple to use, and the support is top-notch!
Overall Rating
99%
-
Usefulness
-
Usability
-
Customer Experience
-
Likelihood to Recommend
What do you like best?
The Brainier Knowledge Solution is intuitive. As an administrator, I like how most back-end functions are similar in nature, meaning you see the same options on the same screens, regardless of what you're trying to accomplish.
What do you dislike?
There isn't anything about the Solution that I dislike. I enjoy the annual conferences that Brainier hosts, where end-users like myself can get together and share knowledge.
Brainier LMS is easy to use and easy to learn from an admin POV
Overall Rating
78%
-
Usefulness
-
Usability
-
Customer Experience
-
Likelihood to Recommend
What do you like best?
Their customer support team, the reporting functionality as well as the ease of use. What an underrated platform Brainier is.
What do you dislike?
I would have loved the option to hide or deactivate some of the features that we are not using. This would make the user interface much cleaner for me.
Amazing Learning platform with outstanding customer service
Overall Rating
89%
-
Usefulness
-
Usability
-
Customer Experience
-
Likelihood to Recommend
What do you like best?
The platform itself is very intuitive and easy to navigate for our learners. For me as an admin creating courses and assigning them to learners proved to be far more efficient that our previous LMS. Their support team is world-class, they always come back to you asap and with the right answer to your query, unlike other vendors who point you towards a 2,000 words FAQ Page.
What do you dislike?
Although I pride myself on being quite tech-savvy, I struggled with some aspects of the platform at first - which is why I needed to get in touch with their support team -.
Excellent solution to our training challenges.....
Overall Rating
78%
-
Usefulness
-
Usability
-
Customer Experience
-
Likelihood to Recommend
What do you like best?
Navigation and functionality. The user view is simple to use yet customizable for those that enjoy making it their own. The admin dashboard provides easy access to the various tools and the robust features provide all the flexibility needed to solve our everyday learning hurdles.
What do you dislike?
About the only thing would be the ability for delayed assignments. This can be done by scheduling a date which probably works for most, I need a day delay based on assignment date since I've programmed assignments to auto assign to new users based on the job code. This functionality isn't available just yet. Not really a big deal, felt obligated to write something...
The Brainier LMS is powerful and easy to use, and is backed by excellent support.
Overall Rating
78%
-
Usefulness
-
Usability
-
Customer Experience
-
Likelihood to Recommend
What do you like best?
In addition to the product itself, I am most satisfied with the technical support we have received. The Brainier team is always accessible and addresses my questions. Even though the product is easy to use and the tools are intuitive, it's good to know that when I have a question, I'll get the answers I need in a timely manner.
What do you dislike?
I preferred the original user interface over the current version. The current version is easy to use, but being somewhat old-school I tend to stick with the look and feel of the product as I originally learned it. I suppose if I had initially learned the current user interface, I would prefer it. Just personal preference.
Excellent LMS, easy to use, very intuitive, lots of courses, fits my needs exactly
Overall Rating
100%
-
Usefulness
-
Usability
-
Customer Experience
-
Likelihood to Recommend
What do you like best?
I like the fact that it is very intuitive and easy to use and navigate. The courses are spot on and I can upload courses as well.
What do you dislike?
We should have moved to the Brainier software sooner because it is so much easier to use and it tracks my courses and test scores
It gets the job done! We've been producing the best results since day 1.
Overall Rating
86%
-
Usefulness
-
Usability
-
Customer Experience
-
Likelihood to Recommend
What do you like best?
Superb business partners! I'm really happy we chose Brainier LMS and wouldn't change it for anything else. They show genuine interest in listening to what clients need and truly value our input. I like that the LMS has plenty of features to play with. What I love most is the Student portal of the LMS. It's simply fantastic! Very intuitive and consistent with other web platforms. We'll keep working with Brainier for sure. It is just the right fit to achieve our training needs.
What do you dislike?
As it happens with most LMS tools, the administration portal could use a bit of refining to become simpler for users. Sometimes it feels like I need to take more steps to accomplish a simple task. There are features that seem a bit complicated... Maybe they could be redesigned to keep things more logical and streamlined.
You've viewed 10 out of 15
Load more reviews