Michele B. Medved has consulted for Fortune 500 companies, including Intel, Toyota, Kaiser Permanente, Amgen, Farmers Insurance, and The Cheesecake Factory. She is the author of the book, The Guide to Working with SMEs- Key Strategies to Bring Expert Knowledge to Workplace Learning.
When you design and develop E-learning, you need to interview Subject Matter Experts to get detailed examples, stories and need-to-know information. Despite your best intentions, an interview may go off track. Here are some best practices to get an interview back on track so you can achieve the goals of your interview.