A writer and editor who focuses on eLearning technology and trends, Pam is especially interested in accessible content; microlearning and workflow learning; and the ways artificial intelligence and other emerging technologies impact eLearning. Pam is an experienced journalist, technical writer, and eLearning content developer who holds master’s degrees in journalism and human-canine life sciences.
Training should be a habit, an automatic behavior. But learning requires effort. That's why IDs should reduce friction that could keep learners from completing eLearning and instead add friction to training content. This slows learners down and forces them to think about their learning.
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