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The AI Expectation Gap In Learning Tech 2026: What L&D Leaders Want From AI Platforms Vs. What Vendors Are Building

by eLearning Industry

Are you trying to understand what L&D leaders really expect from AI-powered learning technology?

Based on insights from 500+ L&D professionals and learning technology vendors, this benchmark report reveals where buyer expectations and vendor priorities align—and where they diverge. Explore the trends shaping AI adoption, platform selection, trust, personalization, and future investment decisions across the learning technology market.

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AI In Learning Technology Report 2026 | eLearning IndustryThe AI Expectation Gap In Learning Tech 2026: What L&D Leaders Want From AI Platforms Vs. What Vendors Are Building - eLearning Industry

Key Chapters

  1. Executive Summary

    Research at a glance, Key findings and the emerging AI expectation gap

  2. Introduction & Scope Of Research

    Methodology, context, and research design

  3. Part I: The Learning Solutions Landscape

    Platform selection, satisfaction, platform types and adoption trends

  4. Part II: AI Importance And Integration

    Features, adoption gaps, investment priorities, and feature divergence

  5. Part III: Learning About AI

    Education channels, L&D buyer requests, training formats, content and pricing

  6. Part IV: Skills For The AI Era

    Workforce readiness, critical skills, and human-centered learning

  7. Part V: L&D Buyer Personas & Decision-Making Dynamics

    Target audiences and buying committee dynamics

  8. Part VI: Measuring Business Impact Of AI

    AI success metrics and outcome measurement

  9. Conclusion, Insights & Recommendations

    AI Expectation Gap: Strategies for learning vendors and L&D buyers

  10. Appendix: Research & Sample Information

    Methodology, sample details, and disclaimers

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