Smart Thinking: How Artificial Intelligence Will Transform The Way We Learn

What it's about

Key chapters

• A new idea of Performance Support

  Smart, AI-based technology has the potential to transform the way we work and learn today, being online, social and connected, accessing knowledge that we know not what to do with. It all creates challenges to which social is the solution, embracing the modern workplace.

• An old idea revitalised

  Training is and will remain important, but more importantly we have to make it effective. Here, five key moments of need are presented, where Performance Support plays a critical role. Read about the revolution taking place in corporate learning, establishing an important role for sources of knowledge outside the workplace.

• Putting AI in the mix

  AI is all around us. In eLearning, we are not only talking to the chatbots, but training with them as well. Here you can see how this is cost-effective, makes training more relevant and ready you and your organization for the rebirth of PS. Here are presented five key factors that indicate the maturity of your Performance Support, and the concept of PS being the new training as a goal.

• The new learning paradigm

  It’s about the people, meaning that instead of side-lining the learning designer, this new paradigm places them at the heart of Performance Support. Intelligent searching, quick access to learning content, and placing learning directly in the workflow are some of the issues this chapter is concerned with, supporting that learning on the job is better than learning before the job.

• Its time has come

  Performance support can provide the benefits its supporters have always claimed: increased productivity and effectiveness, cost savings, and better performance.