How To Implement Training Management Software On A Global Scale
Running a business on a global scale can pose a lot of challenges for any business, and one of the biggest challenges can be making sure your entire team is working from the same page, no matter how far apart they actually are.
Making sure all your offices, no matter their location, are able to work seamlessly with each other is a key part of ensuring your business remains successful. Therefore it’s important to ensure that you do everything you can to help your team work the way you want it to.
One great tool which could help you and your whole business massively is training management software! However, as with any new system, it’s important to make sure that it is implemented correctly to ensure everyone in the business is getting as much out of the system as they can.
Let’s take a look at some of our key tips for implementing training management software on a global scale to make sure it slots in seamlessly to your company’s way of working.
1. Get Everyone Trained Up
The most important step to ensure a seamless implementation is to make sure everyone in your team who will be using the new training management software gets fully trained on it before everyone starts using.
This is so important, because if people don’t receive training, they may get frustrated if they cannot get the software to do exactly what they want, which may lead to them abandoning the new system altogether and reverting to their old ways of working.
It’s really important everyone is using the new system for consistency throughout your whole business, but also to make sure you aren’t spending money on software that no one is using. Excellent training from the outset will make sure everyone uses the software to its full potential.
When you are shopping for training management software providers, look at what implementation and additional training they offer you, and how much more money this is going to cost you, as this should be an element of your decision-making process.
You’ll also want to look at the types of training they offer. While classroom sessions may seem like a good option, they could prove hard to organize, especially if you need to have a lot of members of staff from different locations attending. It may also mean your staff don’t retain as much of the skills they learn as they could, especially if you’re dealing with quite a complex system, as they could get overloaded with information quite easily.
You may decide to go the eLearning route instead, which some training management software companies will offer through a training management Learning Management System. Not only will this mean your staff can work through the training in their own time, and while they’re using the product so they can actually get some hands-on knowledge, it will also mean that the eLearning training is always there for them to access. This means if they get stuck in the future, or want to explore a new feature of the software, all the training will still be there for them to refer to for a little knowledge refresher. Having access to this knowledge base of information at all times means your staff won’t have to waste working time trying to search for the correct answer to a problem – everything is always within easy reach.
2. Upload Everything
The next stage is to upload all your information from your old systems to your new training management software. This may seem like it’s going to take a large amount of time, but once all the information is entered, it will be really easy to find, and to use across various different elements of your training management system without you having to go through lots of duplicate data entry every time.
Here are some of the key areas where you need to upload all your data to make sure you’re using your training management system to its full ability:
- Upload all your customer and supplier details into your training software CRM.
This way all their contact information can automatically be pulled through and used in any communications you send, student certificates, any future sales they make, invoices, etc. - Upload all your course information.
This means you will have full details of all the courses you offer, and if you want to sell your courses online, you can integrate your training management software with your website, and all the course details will be pulled through and displayed in an instant. - Record all the resources and classrooms you have access to.
Keeping a list of all your resources in your training management software not only makes it easy to see everything you have, no matter the location, at a glance, it also means that you can assign resources and classrooms to events in just a few clicks. This means you can book out exactly what you need, and no one else will be able to double book it by mistake! - Update the progress of deals in your sales system.
Without the use of a centralized sales system in your training management platform, it’s probably quite difficult for you to keep track of all the different sales deals which are going on in your sales team. Each individual salesperson will know exactly what is going on with their deals, but it can be challenging to get an overview which will quickly show what deals are in progress, and how far along those deals are. Making use of the sales system in your training management software means anyone in your business can quickly access your sales pipeline, and see what deals are coming in and what the projected value of those deals are. This is great for transparency outside the sales department, so everyone in the business is aware of what is going on.
3. Ditch The Old Systems
Once your team are trained on your new system, and you’ve moved over all that important data, it’s important to ditch those old systems right away! There’s no point in trying to work half on the new training management software but still working on a few spreadsheets just because that’s the way you’ve always done it, as it will totally undermine the point of the training management software.
Make sure you periodically check in with staff to make sure everyone has made the move, and no one is still using old or their own personal systems. If you catch someone working outside the training management software, make sure all the important information is transferred to your software as soon as possible, so everyone in the company can get the benefit from it, and then delete those old useless spreadsheets!
