8 Features To Look For In Your New Training Management Software

8 Features To Look For In Your New Training Management Software
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Summary: If you're in the market for a new training management software, it may be quite overwhelming looking at all the different features that are on offer. We've picked out the top 8 features we think you need to look for when shopping around.

What To Look For In Your New Training Management Software

Are you in the market for new training management software? Whether you currently have one that isn’t living up to your standards, or you’re looking to make the move to try and organize your business better, it’s always important to do a little research before you buy, to make sure you’re picking the perfect software for your business.

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With lots of different training management software systems on the market, it can be hard to know what will work best for your training company. To make it a bit easier, we’ve picked the 8 things we think you need to look out for when you’re shopping around.

1. Integrated Course Booking

One key element you really should be on the lookout for is integrated course booking. This means that not only can you list your courses on your website, you can also take payments directly through your website, and all the information will be connected to your training management software, meaning you don’t need to enter data more than once.

This also means if you update your course information in your training management software, the information will automatically be updated on your website, so you don’t need to worry about any information not matching up.

Selling your courses online makes things a lot easier for you, but it also makes things easier for your customers. They will easily be able to purchase courses online, whatever the day or time, and won’t have to rely on phoning you and there being a member of staff free to put the order through.

2. A Great CRM

Having training management software with a Customer Relationship Management (CRM) system in-built is a great idea for keeping you super organised and keeping all your important information in one place.

You can use it to keep track of all those important personal details for customers, leads, suppliers, and staff. This means you’ll always have a complete record of all the contact details you need, so contacting customers and potential leads will be really easy.

All the information from your CRM will also be pulled through to the rest of your training management software, so you’ll never have to go hunting to find the information you need – it’s all right there!

3. Personalized Learning Plans

A great feature to look for in your new training management software is the ability to create personalized training plans.

This means you can map out exactly what training people need to complete in order to gain their desired qualification. You can also decide on the order in which people need to complete the training to ensure they get the most from it.

This is great for setting up your commercial courses, as you can group lots of separate training sessions into a training plan and make it really easy for you students to know exactly what training they need to work through, and how to access that training.

You can also use it for internal training and on-boarding as you can create training plans for your staff.

4. Easy Feedback Gathering

Do you currently gather feedback on your courses? It can probably be quite time consuming, from creating the survey, to sending it out, and then gathering the results.

Training management software which allows you to create surveys and send them to your students will be a massive time saver, as you can have all your surveys stored and ready to go, and them simply select the list of students you want to send them to.

You can also pull all the answers back into your training management software so you can analyse them and use them to help with your training measurement!

5. Integrates With Payment Providers

As we mentioned above, having an integrated course booking option is great because it allows your customers to simply pay for their courses online in just a few clicks. However, it’s a great idea to make sure you pick training management software that integrates with other payment providers, to make sure you offer your customers as many payments options as possible.

You want to be able to take card payment, but also things like payment from PayPal, so make sure these integrations are available to you.

6. Track Your Team

As well as keeping track of your customers and your suppliers, a training management system can also help you keep track of your staff.

As we touched on earlier, you can use the CRM to keep track of all your staff details, so your HR team can find any details they need really easily. You should also be able to track holidays, which is particularly useful when you’re scheduling courses and need to know which tutors are available.

7. Manage Your Marketing

Something you may not have thought of when looking at training management software is how it can help your marketing team! Looking for a good marketing system can really help you find those amazing leads that will turn into customers and help grow your business.

If your training management software has a marketing system you should be able to create a marketing list from details in your CRM and then send marketing emails to those contacts, use a message center to see incoming enquires and respond to them rather than using a shared inbox, and create landing forms to use on your website so you can capture leads, which are then automatically fed into your CRM!

8. Learning Management System

If you’re looking for offer eLearning to your customers, then looking for training management software which comes with a Learning Management System for training companies could be a better idea than looking for two separate systems. Not only will it save you money, but it will also mean everything is connected, rather than working on two separate systems.

Having access to an LMS will also mean that you can provide eLearning internally to your staff for workplace training!