Hubert.ai Launches A Smarter Chatbot That Aims To Drastically Simplify Teacher Improvement
January 23, 2018 - The influx of teachers wanting to try the new generation of feedback tools has been overwhelming since Hubert the chatbot was made freely available to the public in late July 2017.
Working around the popular Start, Stop, Continue-methodology, Hubert effectively simplifies the teacher feedback process by allowing students and teachers to move away from boring surveys. Students simply engage in chat conversations and can discuss their perception of a course or a teacher with Hubert.
Once feedback is collected, the teacher can easily explore all comments in an automatically sorted view. All comments are arranged by category and consensus, and can be further segmented by activity or property, for example.
Features Of The New Chatbot
Following up the success in the first beta, the edtech startup Hubert.ai have now released a new and drastically updated version of the popular chatbot.
Built on the basis of user feedback, new features include a more dynamic chat conversation that allows for a more personalized experience and better comprehension of student input.
Huberts’ results view has been massively overhauled, and now consists of a basic tab and an advanced tab where insights are explored far beyond simple word cloud analysis.
Find out more here and join for free!
Hubert's Functionality
Hubert was built after noticing teachers receive very little and very low qualitative feedback from students. Feedback surveys are being used once or twice a year and produce mostly quantitative numbers that can be used to calculate means and so on.
What teachers really need to develop teaching skills is qualitative feedback, comments, and suggestions on how to improve.
Surveys can be used to collect qualitative data, but it can be hard to get students to write comments in surveys, and if they do write a lot, comments are hard to categorize and analyze. A good way to replace boring surveys would be through conversation, and that’s when we came up with the idea of using a chatbot to engage with the students.
A chatbot collecting responses is a perfect compromise between a survey and a personal interview—you can still reach a large crowd but also dig much deeper than any survey ever could.
Hubert engages students and chats about how the class was perceived and he can even ask follow-up questions or ask for clarification.
When all comments have been collected, they are automatically sorted trough Hubert's deep-learning algorithm and presented arranged by category and consensus to the teacher. The teacher can simply browse the top points and quickly understand where improvement can be made.
The new way to collect feedback is used in over 600 schools and universities worldwide.
