Published: September 21, 2018

Thought Industries Technology Helps Software Companies Train Customers

Groundbreaking technology will give software customers the ability to quickly access training and track their progress within their products.

Thought Industries

Alyssa Azevedo

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(866) 206-4011

Thought Industries Technology - The Fastest Way To An Educated Customer

Boston, September 21, 2018Thought Industries, one of the fastest growing online learning SaaS companies, just unveiled its new In-App Training Dashboard, which enables software companies to present multi-dimensional training content directly inside their software platform.  The embed technology displays role-specific content, progress, and suggested content and training to users at critical phases of the customer success lifecycle, from onboarding to certification.

This new technology which is part of the Thought Industries Customer Learning Platform, is designed to help software companies improve training delivery and quality so that they can manage churn, improve engagement and maximize success.

Thought Industries customer learning technology is not only enabling customer success organizations to easily author engaging learning content with drag-and-drop functionality, but it’s also providing all the technology to white-label their interface, track progress, build real-time and on-demand programs, integrate with their existing stack of technology and certify their audience.

“We learned very early on that the proximity of the learning content is key in getting users engaged in learning software products,” said Barry Kelly, CEO of Thought Industries.  “By building persona-targeted pathways you can influence every category of user in your technology with ease.  We are excited about how software companies are using our technology to increase engagement, proficiency and ultimately, customer retention.”

Also, coming soon in the Customer Learning Platform is new technology that embeds customer software inside the Thought Industries learning platform for step-by-step product training, live exercises anytime and anywhere.

Learn more about the Customer Learning Platform and Software Embed.

About Thought Industries

Thought Industries powers the business of learning with the Learning Business Platform and Customer Learning Platform. Two comprehensive suites of enterprise-level learning delivery and monetization tools enable businesses and organizations to deliver engaging and fully-branded learning experiences to their business and consumer audiences. From creating online courses to managing an online learning business, a library of powerful, easy-to-use enable organizations to get to market cost-effectively and engage with customers across their entire lifecycle.