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July 27, 2018

Rethinking Retail Staff Training: How To Create An Outstanding Customer Experience

Technology is evolving faster than ever and the role of in-store sales associates has become more complex and is now focused on tasks with the highest added value. Faced with these changes, traditional training methods lag behind. Yet, it is crucial to cultivate a meaningful training experience for employees and is a significant performance indicator in today’s world.
by Amanda Rollins
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