Developing Your Compliance Training: What To Consider In Advance
Compliance training has a bad reputation. Despite being one of the most important training programs for business, it is often seen by employees as boring and irrelevant. As a result, many businesses find themselves unable to engage or motivate employees to complete compliance training. But, it doesn’t have to be this way. An agile approach using digital resources can set you up for compliance success.
There are many challenges to consider, so take a look at the points below to ensure you’re on the right track when it comes to developing your compliance training.
1. Lack Of Interest And Engagement From Employees
Compliance has a reputation for being boring and messy, and that’s often because organizations dump a load of generic content onto an LMS and expect their employees to engage with it. Unfortunately, that’s counterproductive for everyone involved. Instead, L&D teams should be looking to target distinct groups using digital resources.
Good digital resources are rich in context and directly relevant to the jobs of your employees. Rather than using off-the-shelf content, consider how you can tailor your content to be relevant and specific to the roles of your target audience. Start by understanding how the compliance topics affect the way your target audience should be thinking about and doing their jobs and then turn these into purpose-built resources.
You’ll find people are far more likely to engage with your training when they can relate to it and see the value it brings to their roles.
2. Regulations Change Often
Compliance regulations change regularly, so it’s important to consider the platform you’re using as this will affect the amount of time spent updating information where necessary. Ensuring your employees are receiving the correct information is extremely important with compliance training, as receiving out-of-date procedures or policies could cause a much more serious issue further down the line. Consider how much time your L&D team has available to be able to update training materials, and how easily this can be done on your chosen learning platform.
Digital resources are easy to update, and being available on-demand ensures everyone can access this up-to-date information immediately. This minimizes the chance of out-of-date information being accessible and also saves L&D teams from spending hours updating and implementing new content.
3. Accessibility
With the rise in smartphones and internet usage, distractions in the workplace are more prevalent than ever. By limiting your compliance training to a specific program or classroom course, you’re going to find you’re missing a huge opportunity to target your employees whilst in the workflow and on the move.
Using an on-demand learning platform for your digital resources means your employees can access your training anywhere, anytime. You’ll find you will no longer be limiting the hours your staff can access their training, instead of providing them with the information at a time that suits them, and is far more likely to be retained and used because it’s acquired at the point-of-need.
Remember—people are busy and don’t want to spend hours training. Give them the tools to access your compliance training on-demand, and save time and money by removing the need for waiting for new content to become available, or having to organize classroom courses.
4. Reporting And Measuring
Many businesses find it difficult to monitor the performance of their compliance training for a number of reasons, from manual record-keeping to limited online tracking on their current learning platform. It’s important to have a learning platform that can deliver rich analytics that can track data in real-time. This is even more important with on-demand platforms because employees have constant access to your program, so it’s extremely useful to have an LMS that records a wide range of data, including:
- Engagement rates
- Resource performance
- User access records
- Automated assessment results
- Device usage
- Satisfaction survey feedback
By having more advanced reporting features in place, you’ll free up the amount of admin time spent manually testing and generating reports, and can instead support L&D teams to focus on what really counts; delivering the best possible compliance training.
These challenges are all common issues businesses face so they should all be considered before developing your training program. Use our tips above to minimize these obstacles and take the pain out of delivering compliance training.
