Performance Overview
Overall Rating 100%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend

Jan 12, 2022

Prompt, always ready with a solution! Excellent Customer Service!

Overall Rating 100%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? The selection and flexibility to work with our budget and requirements is a great value to us. By far we value our training partner the most as a result of their ability to rapidly respond to an ever changing landscape of safety, health and environmental training requirements.
What do you dislike? Some of the production and sound quality of the training videos is less than what we would prefer. We tend to focus on newer material that is available and has higher quality.
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Evan N.

Industry : Mining & Metals | Company size : 201-500 | Level : Manager | Focus : Operations | Experience with the company : More than 1 year

Apr 8, 2021

The Training Network has supplied us with high quality videos for many years

Overall Rating 100%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? We have always needed new and interesting videos for our quarterly training sessions, and the Training Network has never disappointed me! The Training Network library is extensive, and any time I have a need for training for a new topic (or just wanting to give the employees a fresh video on a current topic) the Training network has always delivered. A simple phone call to my account manager Torin Greenspan always resulted in a video in my hands in a few days. I couldn't ask for more!!!
What do you dislike? I can't think of any problems I've ever had with the Training Network. If I found that a video I previewed did not meet my needs it was a simple process to send the video back - I have no complaints whatsoever!
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Terry S.

Industry : Chemicals | Company size : 51-200 | Level : Director | Focus : Administrative | Experience with the company : More than 1 year

Jan 4, 2021

Easy to implement large volume of diverse content in Enlish and Spanish with good TNN support.

Overall Rating 100%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? Torin Greenspan, sales manager, always goes above and beyond to make sure our portal is running smoothly, we are aware of updates, and address any questions. He is the positive face of TNN for us. The content diversity, language options, and built in quizzes and run times have hit a home run with our managers and users, especially the workplace safety and safe driving titles. The portal is so easy to use from anywhere. We also appreciate the continuing updates. Portal is a great value added.
What do you dislike? No specific comments in this regard. The most important attributes to us are broad, updated content with quizzes and ease of use - both found in the portal.
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Reviewer verified by LinkedIn

Industry : Insurance | Company size : 1,001-5,000 | Level : Manager | Focus : Engineering | Experience with the company : More than 1 year

Dec 9, 2020

The Training Network Now has been a great addition to our training resources.

Overall Rating 100%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? Ease of use. Volume of relevant topics. Quick Response time if I have a question.
What do you dislike? My contact from the beginning, Greg Holdefer, has been always been responsive and is a customer service pro!
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Michele F.

Industry : Insurance | Company size : 11-50 | Level : Senior | Focus : Human Resources | Experience with the company : More than 1 year