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Brightspace Reviews 2026: Pros & Cons, Ratings & more

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Performance Overview
Overall Rating 70%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend

Unnecessarily complex, unintuitive, and lacking many of the features found in Canvas.

Nov 3, 2025

Overall Rating 28%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Having been an admin for Moodle, Canvas, and Blackboard Learn, I found the architecture of Brightspace ridiculously bad.
What do you dislike? The gradebook tool is so unintuitive and cumbersome, that my team and I had non-stop complaints about it and spent an enormous amount of time troubleshooting it for faculty. Just a very poorly-desgined product that makes even simple tasks difficult and unintuitive. Many faculty started to refer to it as "darkspace."
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Industry : Education - Higher | Company size : 501-1,000 | Level : Director | Focus : Education | Experience using the software : More than 1 year as Administrator

Brightspace is one great platform for online schooling

Apr 16, 2024

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It is extremely easy to use and navigate around, while it also allows for personalization. I love the fact that I personalize my profile with my picture, Linkedin etc.
What do you dislike? In my limited experience so far, I have not been able to track any negatives to report for this software.
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Industry : Alternative Dispute Resolution | Company size : 51-200 | Level : Manager | Focus : Education | Experience using the software : 6-12 months as User, Administrator

Terrible. It is very very very very slow. It freezes.

Sep 10, 2023

Overall Rating 35%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Nothing. Confusing, and a bad interface. I am very disappointed with it, to the degree that I am thinking of creating my own Moodle server for all my classes (outside of my institution)
What do you dislike? Explained above. I already stated above. It is confusing and very very slow. I will not recommend it at all. Today, Sunday 9/10/23, the site is down, cold. it is very disappointing. It was a terrible decision for my university to change from Blackboard to Brightspace. My laptop cpu( i7 with 16 gig ram) is always at 100% when using this software.
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Industry : Education - Higher | Company size : 5,001-10,000 | Level : Senior | Focus : Education | Experience using the software : Less than 6 months as User

A great learning management system for out business needs

Jan 21, 2021

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I love the reporting functionality as well as the ease of navigating around the system. Helps me do my job well, and doesn't add to my existing workload.
What do you dislike? It's really hard to point fingers here as I m very pleased with the system. If I had to make a suggestion that would have been to update the interface as it looks quite old and dates.
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Industry : Accounting | Company size : 1,001-5,000 | Level : Manager | Focus : Sales | Experience using the software : 6-12 months as User

Dullspace - This is the most difficult to use software EVER!

Jun 3, 2020

Overall Rating 36%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It has the ability to integrate with other service providers, such as Cengage. It does a lot and you would never know it because the user interface is awful.
What do you dislike? The user interface and how unintuitive it is. The user adoption at our university is low. Faculty can't figure out how to use it because it is so complex, user-unfriendly, that they just don't. We have faculty who never use it because they can't deal with it. I can't believe we bought this. So many other vendors that do a much better job.
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Industry : Education - Higher | Company size : 51-200 | Level : Manager | Focus : Education | Experience using the software : More than 1 year as User

​Brightspace helps us solve all of our training needs

Jan 31, 2020

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Our organization is very pleased with the ease of use and lots of different functionalities. Bonus points for the mobile version, as more than 60% of our trainees use mobile devices.
What do you dislike? We haven't faced a single issue in the past year. In case we come up with a problem their world-class customer support is there to assist us.
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Industry : Business Supplies and Equipment | Company size : 1,001-5,000 | Level : Manager | Focus : Marketing | Experience using the software : 6-12 months as User

An extremely user-friend Learning Management System

Jan 31, 2020

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It's very to understand all the different widgets and tools. Love the fact that it's quick to create/update courses and share them with your peers. The look and feel of the platform is also great.
What do you dislike? ​There is not something I liked the least. They are constantly updating the platform and keep adding more tools and settings. If pushed I would probably add a couple of bugs, but nothing out of the ordinary in the tech world.
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Industry : International Trade and Development | Company size : 5,001-10,000 | Level : Director | Focus : Education | Experience using the software : 6-12 months as Administrator

An ideal training solution for large organizations

Jan 31, 2020

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It's so easy to use from a course creator point of view. You can organize all your training material in one simple dashboard and share it with your colleagues.
What do you dislike? I would have liked an easier and perhaps more efficient Switch to Student View capability. That's all!
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Industry : Financial Services | Company size : 1,001-5,000 | Level : VP | Focus : Media and Communication | Experience using the software : More than 1 year as Administrator

A step back from eCollege - Disappointing

Mar 15, 2018

Overall Rating 43%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It looks nice, but when you go under the hood it's lacking. Every time we ask about something that doesn't work the way we need it to, we're basically told to live with it. Very disappointing.
What do you dislike? It looks nice, but when you go under the hood it's lacking. Every time we ask about something that doesn't work the way we need it to, we're basically told to live with it. Very disappointing.
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Industry : Education - Higher | Company size : 5,001-10,000 | Level : Director | Focus : Education | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team

Complex LMS system that requires support from technical staff.

Mar 13, 2018

Overall Rating 61%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Course Calendar, overall appearance of Daylight as well as the flexibility and customization you can do for things such as course announcements, awards/badges/certificates, intelligent agents and replacement strings. Large amount of integration options from third party applications.
What do you dislike? Discussion forums are poorly designed and do not proved a seamless experience for the end user. The individual tool settings can be hard to understand and use - as well as some settings are redundant. There is no automatic creation of grade items when an assessment tool is created (i.e. dropbox, discussion board etc.) - must manually link and create each item in the grade book separately.
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Reviewer verified by LinkedIn

Industry : Education - Higher | Company size : 10,000+ | Level : Senior | Focus : Education | Experience using the software : More than 1 year as Administrator

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