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HealthStream: LMS Reviews 2026: Pros & Cons, Ratings & more

Is HealthStream: LMS the right solution for you? Read verified HealthStream: LMS reviews from people in industries like yours to make a confident choice.

Performance Overview
Overall Rating 90%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend

Top-notch customer support, interesting features, very streamlined

Aug 5, 2023

Overall Rating 78%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The team at Healthstream Learning Center has identified the most used features and has streamlined them heavily. It's easy to connect with the vendor and have any issues resolved. There's always some new feature they're working on to stay cutting-edge.
What do you dislike? No cons for me, really, other than the custom reporting, which is a bit clunky. Sometimes it might not always provide the data you are looking for without a lot of extra work. However, their customer support is top-notch. Whenever I needed help, they engaged with my team and me and listened to our feedback.
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Industry : Hospital & Health Care | Company size : 10,000+ | Level : Manager | Focus : Administrative | Experience using the software : More than 1 year as User, Administrator

HealthStream Learning Center has helped us propel our online learning solutions and then some.

Aug 4, 2023

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I love this platform! Healthstream has been a great learning platform for our organization. It's very customizable. As a flexible tool, it allows us to modernize learning and provide alternative learning methods to our employees across all departments within the organization. The platform also allows for the integration of many types of learning activities.
What do you dislike? If there's any, I'd say that their reporting solutions need some development. Despite having many types of reports available, not all of them are exactly what we wanted. So, as you can understand, we had to make customizations to meet our individual needs.
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Industry : Hospital & Health Care | Company size : 201-500 | Level : Manager | Focus : Education | Experience using the software : More than 1 year as User, Administrator

Interesting content for hospice and more CEs for hospice and healthcare professionals.

Jul 11, 2023

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? HealthStream's course library is robust and has very useful content that I haven't found anywhere else. Assigning courses to learners is easy, and the automated reports are efficient. It makes it so much easier to track completions and compliance. The best part? If you want to delay the start of an assignment, you can do it without fuss. The LMS will auto-generate notifications which you can then customize.
What do you dislike? You'll need some time to learn how things work. The "Help" button for administrators and learners offers supportive content, including video tutorials. In case you need more tricks and tips, you can reach out to their support or explore its community support groups.
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Industry : Hospital & Health Care | Company size : 1,001-5,000 | Level : Manager | Focus : Human Resources | Experience using the software : More than 1 year as User, Administrator

A great solution for healthcare institutions and medical education institutions

Jul 8, 2023

Overall Rating 66%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Geared specifically for healthcare - built around the unique needs of healthcare industry and medical education institutions
What do you dislike? Honestly I can’t really think of anything I disliked. Any issues I recall had to do with the hR system not integrating with the LMS to remove users when they were terminated.
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Industry : Hospital & Health Care | Company size : 1,001-5,000 | Level : Manager | Focus : Education | Experience using the software : More than 1 year as Administrator

A good LMS choice for HealthCare Organizations, great for compliance as well.

Jun 26, 2023

Overall Rating 92%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Our organization uses HealthStream for more than just providing education to our staff to help them stay on top of medical care requirements. For example, it's our go-to tool to track annual flu shot compliance. Be it a BLS/ACLS renewal or other patient safety and clinical content; you'll find it very useful. You can also utilize checklists for skills and equipment check-offs. Besides, there's also live class registration management. You can do great things with this tool.
What do you dislike? I'd like to see more teacher/student interaction capabilities, apart from the live classes. It would be good to have the tool support discussion boards or homework uploads.
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Industry : Hospital & Health Care | Company size : 201-500 | Level : Senior | Focus : Purchasing | Experience using the software : 6-12 months as User, Administrator

I used it as a mid-level administrator, and it works fine as it's supposed to

Jun 24, 2023

Overall Rating 92%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Getting to know the system gets easier with time. After using it for 5+ years, I have relatively few issues with it nowadays. Some of our new administrators need time until they figure out how it works though. If you stick with it, you'll surely achieve a level of mastery, and you'll manage to get the job done. This LMS will do what you expect a learning platform to do.
What do you dislike? There is nothing negative to note. It would be great to see a new approach regarding its course-building features in the future.
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Industry : Hospital & Health Care | Company size : 10,000+ | Level : Manager | Focus : Business Development | Experience using the software : More than 1 year as User, Administrator

Interesting content for hospice and more CEs for hospice and healthcare professionals.

Jun 6, 2023

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? HealthStream's course library is robust and has very useful content that I haven't found anywhere else. Assigning courses to learners is easy, and the automated reports are efficient. It makes it so much easier to track completions and compliance. The best part? If you want to delay the start of an assignment, you can do it without fuss. The LMS will auto-generate notifications which you can then customize.
What do you dislike? You'll need some time to learn how things work. The "Help" button for administrators and learners offers supportive content, including video tutorials. In case you need more tricks and tips, you can reach out to their support or explore its community support groups.
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Reviewer verified by LinkedIn

Industry : Hospital & Health Care | Company size : 1,001-5,000 | Level : Director | Focus : Education | Experience using the software : More than 1 year as User, Administrator

I can't imagine training our healthcare personnel with another LMS.

May 29, 2023

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? This learning platform is very easy to use for our staff. The system allows us to add online performance appraisals, which was a must when choosing our LMS. It's been great that the HR import manages to bring in staff demographic info. For example, knowing the department and job title makes creating learning assignments for specific employees easier.
What do you dislike? We had a bit of an issue with some courses or features within them. They do not seem to run with all internet browsers. This has caused some confusion and frustration to staff that is not very tech-savvy.
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Industry : Hospital & Health Care | Company size : 501-1,000 | Level : Director | Focus : Education | Experience using the software : More than 1 year as User, Administrator

A good tool for online learning, especially for Home Care and Hospice

May 19, 2023

Overall Rating 87%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Healthstream is a useful LMS tool for healthcare organizations. Of course, there's a learning curve, as with any learning system. Yet, it's intuitive and robust overall. This LMS has interesting features for small and large groups. Their customer service is excellent. Also, it's good that they offer support groups that enhance system utilization. Great for small or mid-size organizations. Larger organizations might need some customization for the system.
What do you dislike? When you first start, the learning curve can seem daunting. But, as you progress, you'll get to know the system vocabulary and terminology. Our organization is large and multi-leveled. Unfortunately, the tool had limitations for our case. However, we worked with the vendor to create custom build solutions and get our system going.
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Industry : Medical Practice | Company size : 11-50 | Level : Manager | Focus : Administrative | Experience using the software : More than 1 year as User, Administrator

Admins can start with a basic package and then upgrade when needed.

May 11, 2023

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? As an Admin, I find it excellent! After a recent Reviewer and TJC survey, it was impressive that we had so much of the needed evidence in the learning platform. Healthstream has become our all-in-one place and helped us to be organized. No more lost or misplaced data managers change or as students transfer. It's also great for learners. I found the procedural guidelines available in Catalog very good. And you get to receive CE credit on completion.
What do you dislike? From the admin aspect, billing is difficult. Sometimes, it gets confusing as you add additional products with different timelines. Also, I found that there was slow delivery of content a few times, or it just took more time to load when moving to the next page.
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Industry : Hospital & Health Care | Company size : 1,001-5,000 | Level : Manager | Focus : Education | Experience using the software : More than 1 year as User, Administrator

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