Mitratech Trakstar Learn Reviews 2026: Pros & Cons, Ratings & more
Is Mitratech Trakstar Learn the right solution for you? Read verified Mitratech Trakstar Learn reviews from people in industries like yours to make a confident choice.
Terrible company with no respect for customers. Good luck if you ever have a billing problem
Overall Rating
42%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
The best experience was leaving Trakstar [Mindflash] and finding another LMS. Customer [dis]service was rude and gives fake email addresses instead of "support"
What do you dislike?
I cancelled my service years ago; but they kept my credit card information. I am still waiting for reimbursement from the company. Their "corporate runarounds" are classic. Simple problems were never resolved. Stay away from this firm
No problems using it for my presentations. Ease of use its best quality.
Overall Rating
90%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Updating slides in my presentations is pretty quick. Being able to change it in the module instead of having to create a new module has made my life a lot easier. Most of the users in our company love the program. Obviously, there was some confusion at first, but it's pretty easy to use when you get to it.
What do you dislike?
It might be a bit expensive for someone who doesn’t need all the features. 350MB file size limit seems small to be. I also couldn’t find my way around gamification.
Very happy overall with Mindflash. Been using it for a while, all good
Overall Rating
95%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Its ease of use is what I love the most. Before deciding on an LMS, we took a look at several different tools. Fortunately, we bumped into Mindflash. It's great to be able to easily create quizzes, load training, and maintain records. When I need to pull up training for a specific person, I can track down the scores quickly. Without an LMS, I had to spend hours searching through our old paper records.
What do you dislike?
Since we started working with Mindflash, my team had to talk to several different account managers. And that sometimes had us wondering who actually runs our account. At least for me, the mobile view isn't that good. When I need to reset a module, and I'm out of the office, I have to do it using my laptop. Instead, I'd like to be able to do it on my smartphone. The main reason for this is the fact that I can't scroll the individual modules.
If you are working on a highly regulated industry, Trakstar is a great choice!
Overall Rating
100%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Trakstar Learn is like the easy button of learning platforms. It's simple to use, with lots of integrations and reporting capabilities to help us track and document compliance training.
What do you dislike?
Although no software is ever perfect, we have not come across any issues while working with Trakstar. If pushed, I would perhaps mention a learning curve during the initial setup and training phase.
Great platform to transform learning within your organization
Overall Rating
100%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Ease of use and the use of entering training material in it. Quite handy to create new quizzes within their system. Customer service reps are very competent.
What do you dislike?
The user interface is quite outdated, perhaps things changed as I haven't used it at all in the past couple of years.
It's extremely easy to use and it comes with rich reporting
Overall Rating
100%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Simplicity in operation, comprehensive reporting capabilities, and an effortlessly sustainable method for ongoing training.
What do you dislike?
It might be advantageous to allow administrators the capability to modify user passwords. Nothing else to add.
Trackstar Learn has helped us get the best out of our learners.
Overall Rating
100%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Trackstar Learn offers an easy-to-use UI that enables both administrators and learners to easily navigate and reach their respective courses. From an admin POV, it's relatively easy to create new courses from scratch.
What do you dislike?
Uploading videos might take some time, they would need to work on that aspect as most of our training material is videos nowadays.
Fantastic Set of Features, Designed with Learners in Mind!
Overall Rating
100%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
It's simple and easy to use from both a learner as well as admin perspective. You can also customize it to your needs.
What do you dislike?
While Trakstar provides reporting, its analytics are not as advanced. This could possibly impact the depth of insights you can gather from your training data. I know it didn't in our case.
I really enjoy creating training with this LMS so far. Good reasonable integration with Salesforce
Overall Rating
94%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Well, there are plenty of pros. When building filters for viewing content or users, there is a good set of options. Copying and modifying course profiles and content is solid and easy. The integration with Salesforce is reasonable. So, you're able to use invitations and basic reporting right in Salesforce. As an administrator, you can easily flip back and forth between the admin and trainee views. It's great that the platform supports courses, series, and catalogs.
What do you dislike?
Some of our users get confused when I explain to them how they can go to the home page to continue or resume. Maybe they don't understand what I'm talking about, or don't see it.
When I saw the Mindflash demo I knew that it wouldn’t be that difficult to create online training
Overall Rating
100%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Ease of use is the reason I enjoy working on Mindflash. I wouldn't have it any other way. You'll see how easily you can create a class during the demo. At least that's what the guy who demoed it for us did. If it's a requirement for your business to have a tool for online training, Mindflash is a no-brainer. Quick and easy to implement.
What do you dislike?
Can’t say I had any issues. One thing though... I found having both a manage users page and a trainees page a bit confusing and redundant.
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