Trending Learning Management Systems (LMS)

Bridge

4.6/5

SkyPrep LMS

4.4/5

TalentLMS

4.8/5

SAP SuccessFactors Reviews

Learning Management Systems (LMS)

Develop your talent, reduce compliance risk, and train your ecosystem to achieve your goals. Improve business results with a learning solution that is assuring compliance, and training external audiences, through inspiring, continuous learning.

( 15 reviews )
Last updated: January 2026
Write a review Claim listing

Pricing

starting at

$ 8

Per Month

Who Uses This Software?

SAP SuccessFactors is used by large enterprises and global organizations that require a comprehensive, scalable, and cloud-based human capital management (HCM) platform to run complex HR operations and workforce planning across multiple regions.

SAP SuccessFactors Reviews 2026: Pros & Cons, Ratings & more

Is SAP SuccessFactors the right solution for you? Read verified SAP SuccessFactors reviews from people in industries like yours to make a confident choice.

Pros
  • Comprehensive, enterprise-grade functionality

    Covers the full talent management and learning lifecycle, making it suitable for complex, large-scale HR and training environments.

     
  • Strong integration with SAP and enterprise systems

    Works seamlessly within the SAP ecosystem and integrates well with other enterprise tools, which is a major advantage for SAP-centric organizations.
  • Stable and reliable platform

    Generally perceived as stable and dependable, even when used by organizations with thousands of employees.
  • Effective for compliance and regulated training

    Curriculum management, training assignments, due dates, and approval workflows are well suited for compliance-driven and regulated industries.
  • User-friendly experience for learners

    While administration can be complex, the learner-facing interface is typically considered accessible and easy to use.
Cons
  • Complex and unintuitive administration

    Administrators frequently report a steep learning curve, with many settings, dependencies, and approval chains that are hard to manage without deep system knowledge.
  • Outdated or legacy user interface elements

    Parts of the platform feel dated, with legacy design elements that negatively affect usability and configuration efficiency.

     
  • Limited and inflexible reporting

    Reporting and dashboards lack flexibility, with weak ad-hoc reporting and complex setup for meaningful analytics.
  • Customization requires technical skills

    Advanced customization (reports, certificates, notifications) often requires HTML or technical expertise, increasing reliance on specialists or vendors.
  • High cost when advanced features are required

    Additional modules, add-ons, and professional services can significantly increase the total cost of ownership.
Performance Overview
Overall Rating 59%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend

It is robust and integrated with a lot of functionalities

May 16, 2023

Overall Rating 68%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? That it is stable and integrated and pretty much does everything that is needed for a full talent management cycle .
What do you dislike? I feel it is not self-explained or intuitive. Sometimes it becomes hard to figure our what would happen when a certain request is placed especially with long chain of approvals.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Retail | Company size : 1,001-5,000 | Level : Manager | Focus : Education | Experience using the software : Less than 6 months as User, Member of the deployment/customization team

Thoroughly designed with all essential functionalities required for any global organization.

Jul 13, 2022

Overall Rating 74%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? I like the curriculum and training assignment functionality that meets most of the complex regulatory training needs.
What do you dislike? Training Certificates templates set up and basic reporting/dashboard functionality the least as it lacks some basic requirements.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Aviation & Aerospace | Company size : 10,000+ | Level : Director | Focus : Human Resources | Experience using the software : More than 1 year as User, Administrator, Member of the procurement team

It is a vast improvement for our employees. It is very complex for administrators.

Jul 12, 2022

Overall Rating 66%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? I love the ease of use for the users and simple tile layout and design. I like that I can easily set due dates and reminders for training when publishing. I like that supervisors can easily track overdue training for their teams and approve training requests in a streamlined electronic process.
What do you dislike? I have not received the advanced training and resources I need to be able to fully utilize all the features offered. The only manual I have does not correspond to our customized version of the program. Navigation for administering the system is complex and has to many variable settings. Customized features such as reports and certificates must be designed in html, which I don't do. I like all the bells and whistles but I will like them more when I learn how to use them.
Reviewer photo

Lisa K.

Industry : Government Administration | Company size : 1,001-5,000 | Level : Manager | Focus : Human Resources | Experience using the software : More than 1 year as Administrator

It is a systemtic and functional LMS with a Russian roulette for content developers

Jun 10, 2022

Overall Rating 53%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? TO a certain extent, the experience for SAP is relatively seamless, it allows us to create great catalogs for users to explore, and it works well with other SAP programs.
What do you dislike? Inconsistency in SCROM handling creates a lot of pressure for E-learning development. It is always like Russian roulette for scorm content whether it can be deployed successfully or not, then we need to worry about does it's recorded correctly. There is a lot of testing, trial and error period, and comprising in order to get used to their logic behind.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Luxury Goods & Jewelry | Company size : 1-10 | Level : Senior | Focus : Human Resources | Experience using the software : More than 1 year as User, Administrator

Comprehensive LMS and logical framework to use. User friendly

Jun 10, 2022

Overall Rating 83%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? User friendly and easy to train others (admins) how to use it. Edit entries was easy Upload capability of documents such as certifications
What do you dislike? The interface was legacy from Plateau Some of the features were difficult to set up such as the customized email notifications. Needed to understand HTML
Reviewer photo

Duane D. — Searching for new opportunities

Industry : Renewables & Environment | Company size : 10,000+ | Level : Manager | Focus : Education | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team

Antiquated, Out-of-Date, Overly Complicated, DO NOT BUY

Jul 12, 2021

Overall Rating 32%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? If I do need support, I can schedule time directly with a SAP support agent. They can usually explain the intricacies, and whys, better than our managed support provider. For my learners, they know no difference and it is not too difficult for them to access content.
What do you dislike? The entire Administration portion. I have a strong LMS Admin background (15+ years). I have not seen an interface like this since the mid 2000's. It is cumbersome and not intuitive. I should have stayed with Litmos as I was familiar with it. Reporting is terrible. No ad hoc! I mostly blame our managed support provider as they oversold the product and its functionality. Most of the tools that we were looking to utilize to grow our program suddenly became costly add ons ($30K-50K). DO NOT BUY.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Building Materials | Company size : 501-1,000 | Level : Manager | Focus : Education | Experience using the software : 6-12 months as Administrator

Simply terrible. Shame on SAP for selling it with a straight face.

Jun 16, 2021

Overall Rating 19%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? I was an administrator and heavy-user of the tool for 2 years, and during that time I don't think I have found one thing I liked without any asterix. Even features that are good idea like "quick guides" were executed in the way that made them unusable.
What do you dislike? Where do I start? Terrbible and messy back-end that resembles Frankenstein monster as legacy elements are just hanging there. Rigid to absurd without possibility to correct any mistakes. Built in the way that every action can have a severe consquences on the whole system. Unimaginable errors (e.g. terrible experience with SCORM 2004) that never get addresses. Unreliable and unnecessarly complicated reporting. And all of that, not even mentioning look straight from the 90s.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Chemicals | Company size : 10,000+ | Level : Manager | Focus : Human Resources | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team

Not easy to use and not reliable report are very complex to do and management of elearning is very b

Apr 13, 2020

Overall Rating 30%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? Multiple language use possibility : you can create a training session and have it display in multiple language Handy for European organisation
What do you dislike? Report, not easy to use, you need to use it very often to remember everything you have to do to set your training Report for completion and statistic are not reliable and so complicated to generate Nothing is correctly integrated Research is a complicated to do It is not suit to manage online learning and El earning It is actually very old style and not up to date
Reviewer photo

Reviewer verified by LinkedIn

Industry : Mechanical or Industrial Engineering | Company size : 5,001-10,000 | Level : Manager | Focus : Support | Experience using the software : More than 1 year as Administrator

Champion

Feb 3, 2018

Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? Period based Curricula
What do you dislike? UI
Reviewer photo

Reviewer verified by LinkedIn

Industry : Computer Software | Company size : 5,001-10,000 | Level : Manager | Focus : Information Technology | Experience using the software : More than 1 year as Administrator

Well integrated

Jan 28, 2018

Overall Rating 73%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
Reviewer photo

Reviewer verified by LinkedIn

Industry : Retail | Company size : 10,000+ | Level : Manager | Focus : Consulting | Experience using the software : More than 1 year as Member of the deployment/customization team

You've viewed 10 out of 15

Load more reviews