Trending Learning Management Systems (LMS)

SAP SuccessFactors Reviews

Name: SAP SuccessFactors
Brand: SAP SuccessFactors
Rating: 2.94 (15 reviews)

Learning Management Systems (LMS)

Develop your talent, reduce compliance risk, and train your ecosystem to achieve your goals. Improve business results with a learning solution that is assuring compliance, and training external audiences, through inspiring, continuous learning.

( 15 reviews)

Last updated: January 2026

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Pricing

starting at

$ 8

Per Month

Who Uses This Software?

SAP SuccessFactors is used by large enterprises and global organizations that require a comprehensive, scalable, and cloud-based human capital management (HCM) platform to run complex HR operations and workforce planning across multiple regions.

SAP SuccessFactors Reviews 2026: Pros & Cons, Ratings & more

Is SAP SuccessFactors the right solution for you? Read verified SAP SuccessFactors reviews from people in industries like yours to make a confident choice.

Pros

Comprehensive, enterprise-grade functionality
Covers the full talent management and learning lifecycle, making it suitable for complex, large-scale HR and training environments.
Strong integration with SAP and enterprise systems
Works seamlessly within the SAP ecosystem and integrates well with other enterprise tools, which is a major advantage for SAP-centric organizations.
Stable and reliable platform
Generally perceived as stable and dependable, even when used by organizations with thousands of employees.
Effective for compliance and regulated training
Curriculum management, training assignments, due dates, and approval workflows are well suited for compliance-driven and regulated industries.
User-friendly experience for learners
While administration can be complex, the learner-facing interface is typically considered accessible and easy to use.

Cons

Complex and unintuitive administration
Administrators frequently report a steep learning curve, with many settings, dependencies, and approval chains that are hard to manage without deep system knowledge.
Outdated or legacy user interface elements
Parts of the platform feel dated, with legacy design elements that negatively affect usability and configuration efficiency.
Limited and inflexible reporting
Reporting and dashboards lack flexibility, with weak ad-hoc reporting and complex setup for meaningful analytics.
Customization requires technical skills
Advanced customization (reports, certificates, notifications) often requires HTML or technical expertise, increasing reliance on specialists or vendors.
High cost when advanced features are required
Additional modules, add-ons, and professional services can significantly increase the total cost of ownership.

Performance Overview

Overall Rating 59^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

It is robust and integrated with a lot of functionalities

May 16, 2023

Overall Rating 68^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? That it is stable and integrated and pretty much does everything that is needed for a full talent management cycle .

What do you dislike? I feel it is not self-explained or intuitive. Sometimes it becomes hard to figure our what would happen when a certain request is placed especially with long chain of approvals.

Thoroughly designed with all essential functionalities required for any global organization.

Jul 13, 2022

Overall Rating 74^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? I like the curriculum and training assignment functionality that meets most of the complex regulatory training needs.

What do you dislike? Training Certificates templates set up and basic reporting/dashboard functionality the least as it lacks some basic requirements.

It is a vast improvement for our employees. It is very complex for administrators.

Jul 12, 2022

Overall Rating 66^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? I love the ease of use for the users and simple tile layout and design. I like that I can easily set due dates and reminders for training when publishing. I like that supervisors can easily track overdue training for their teams and approve training requests in a streamlined electronic process.

What do you dislike? I have not received the advanced training and resources I need to be able to fully utilize all the features offered. The only manual I have does not correspond to our customized version of the program. Navigation for administering the system is complex and has to many variable settings. Customized features such as reports and certificates must be designed in html, which I don't do. I like all the bells and whistles but I will like them more when I learn how to use them.

It is a systemtic and functional LMS with a Russian roulette for content developers

Jun 10, 2022

Overall Rating 53^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? TO a certain extent, the experience for SAP is relatively seamless, it allows us to create great catalogs for users to explore, and it works well with other SAP programs.

What do you dislike? Inconsistency in SCROM handling creates a lot of pressure for E-learning development. It is always like Russian roulette for scorm content whether it can be deployed successfully or not, then we need to worry about does it's recorded correctly. There is a lot of testing, trial and error period, and comprising in order to get used to their logic behind.

Comprehensive LMS and logical framework to use. User friendly

Jun 10, 2022

Overall Rating 83^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? User friendly and easy to train others (admins) how to use it. Edit entries was easy Upload capability of documents such as certifications

What do you dislike? The interface was legacy from Plateau Some of the features were difficult to set up such as the customized email notifications. Needed to understand HTML

Antiquated, Out-of-Date, Overly Complicated, DO NOT BUY

Jul 12, 2021

Overall Rating 32^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? If I do need support, I can schedule time directly with a SAP support agent. They can usually explain the intricacies, and whys, better than our managed support provider. For my learners, they know no difference and it is not too difficult for them to access content.

What do you dislike? The entire Administration portion. I have a strong LMS Admin background (15+ years). I have not seen an interface like this since the mid 2000's. It is cumbersome and not intuitive. I should have stayed with Litmos as I was familiar with it. Reporting is terrible. No ad hoc! I mostly blame our managed support provider as they oversold the product and its functionality. Most of the tools that we were looking to utilize to grow our program suddenly became costly add ons ($30K-50K). DO NOT BUY.

Simply terrible. Shame on SAP for selling it with a straight face.

Jun 16, 2021

Overall Rating 19^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? I was an administrator and heavy-user of the tool for 2 years, and during that time I don't think I have found one thing I liked without any asterix. Even features that are good idea like "quick guides" were executed in the way that made them unusable.

What do you dislike? Where do I start? Terrbible and messy back-end that resembles Frankenstein monster as legacy elements are just hanging there. Rigid to absurd without possibility to correct any mistakes. Built in the way that every action can have a severe consquences on the whole system. Unimaginable errors (e.g. terrible experience with SCORM 2004) that never get addresses. Unreliable and unnecessarly complicated reporting. And all of that, not even mentioning look straight from the 90s.

Not easy to use and not reliable report are very complex to do and management of elearning is very b

Apr 13, 2020

Overall Rating 30^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? Multiple language use possibility : you can create a training session and have it display in multiple language Handy for European organisation

What do you dislike? Report, not easy to use, you need to use it very often to remember everything you have to do to set your training Report for completion and statistic are not reliable and so complicated to generate Nothing is correctly integrated Research is a complicated to do It is not suit to manage online learning and El earning It is actually very old style and not up to date

Champion

Feb 3, 2018

Overall Rating 94^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? Period based Curricula

What do you dislike? UI

Well integrated

Jan 28, 2018

Overall Rating 73^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

Doesn't do what a LMS should do

Jan 15, 2018

Overall Rating 16^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? Not the look, not the feeling...nothing

What do you dislike? It looks like SAP and the usability is as bad as in SAP. It's really hard to use as User and Administrator. A lot of things a LMS should do is not required.

Friendly, easy and colorful system

Jan 4, 2018

Overall Rating 70^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? The design, its friendly and good looking for the users, but sometimes is not an easy as could be, it could be better if SF can give a quick welcome to new users with tips for a good navigation and easy understanding for the LMS home page when they try SF for the first time.

What do you dislike? we have a lot of fields to use on SF, I know this is more related to my company, but I really would like that SF could teach us how we as a LMS specialist can use at 100% this system to ensure a good manage and consultancy for all our clients.

Lots of functionality, modules not integrated well and needs more reporting flexibility

Jan 4, 2018

Overall Rating 71^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? Great functionality and flexible enough to use for a lot of diverse requirements

What do you dislike? Learning module is not integrated with other modules very well. Provisioning is cumbersome and there is no place to find help easily.

Efficient, stable and trustworthy.

Jan 4, 2018

Overall Rating 80^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

SAP Success Factors doesn't really do what it promises

Apr 22, 2017

Overall Rating 57^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? Although I typically tend to see the bright side of life, there is not much if any to be added to this section.

What do you dislike? Poor design, slow, over-complicated back-end processes, and outdated features. Feels like it hasn't been updated for ages.

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Absorb LMS

It is robust and integrated with a lot of functionalities

Thoroughly designed with all essential functionalities required for any global organization.

It is a vast improvement for our employees. It is very complex for administrators.

It is a systemtic and functional LMS with a Russian roulette for content developers

Comprehensive LMS and logical framework to use. User friendly

Antiquated, Out-of-Date, Overly Complicated, DO NOT BUY

Simply terrible. Shame on SAP for selling it with a straight face.

Not easy to use and not reliable report are very complex to do and management of elearning is very b

Champion

Well integrated

Doesn't do what a LMS should do

Friendly, easy and colorful system

Lots of functionality, modules not integrated well and needs more reporting flexibility

Efficient, stable and trustworthy.

SAP Success Factors doesn't really do what it promises