Skillcast LMS Reviews 2026: Pros & Cons, Ratings & more
Is Skillcast LMS the right solution for you? Read verified Skillcast LMS reviews from people in industries like yours to make a confident choice.
Good end-user experience but clunky setup in the back end
Overall Rating
70%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Useful tool for online e-learning and training. Great range of courses and content. Good management information for tracking users, completions and deadlines.
What do you dislike?
Very difficult to learn how to edit content, release new modules, obtain data or work around management information without the help from skillscast technicians. It is not an intuitive tool.
The Skillcast LMS has been an excellent way to help our society get the training it needs.
Overall Rating
93%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
The customer service provided means that regardless of what comes up, it's simple and easy to get in touch with our representative and get the support we need.
What do you dislike?
Being a smaller financial institution, most modules need to be tailored to our size and the editing functions can be quite difficult to interpret for some members of staff. That said, this is countered by the customer service mentioned previously - we are yet to encounter anything that we couldn't get quick and effective help with.
Simple to use and covers everything we need, with fast response and service.
Overall Rating
92%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
The service is very fast, and Tim and team are extremely helpful and accomodating. The ability to easily create and pull reports is very useful.
What do you dislike?
Module editing isn't necessarily intuitive, but guides are provided and it can be done by the provider for a fee, so no issue.
Easy to use platform, the pending as well as completed trainings are visible on the main page.
Overall Rating
100%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
All trainings can be found in one place, you can quickly check progress and results of all users. Its great for record keeping. Customer support team is very efficient and helpful. There is a wide choice of different type of trainings which cover regulatory obligations.
What do you dislike?
I do not think there is a feature which I dislike as find this platform very useful and easy to navigate.
Easy to use, very intuitive, have very few issues with staff not being able to complete
Overall Rating
94%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
The support we receive when there is a problem is excellent. Leah is very quick to respond and provided the right level of guidance for me and my colleagues in setting up bespoke training courses.
What do you dislike?
I have no negative comments on this training portal or the support we have received.
Comprehensive and detailed module content. Module/Library selection can be confusing
Overall Rating
72%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
The technical services and account management is excellent. Mick is friendly, knowledgeable , response time is really quick and he support you in understanding how you can operate the system. Hannah, is knowledgeable, supportive, helpful and really easy to deal with. The people at Skillcast and the detail of the modules is great.
What do you dislike?
The system can be difficult to understand, how to make changes and building reports. Updating content is hard to review when configuring and the different libraries and access levels are confusing, module assignment can be difficult to follow. There are several modules with very similar titles and a lot of pre-work needs to be done to ascertain most applicable and/or to bespoke content.
Easy set up, and easy to use from a learner perspective and also as an Administrator.
Overall Rating
90%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
I like the ability to manage the platform myself, including adding new content and amending existing content. The ability to assign content and the flexibility that the system gives around audiences and content types is also a plus.
What do you dislike?
The fact that some of the functionality is only available as an add in, would be good to have access to all features out of the box.
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