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Skillcast LMS Reviews
Skillcast LMS is a fully-managed, cloud-based LMS that enables companies to deliver e-learning and compliance apps on a single platform. It can be pre-loaded with compliance & risk course libraries, making it a top choice for regulatory compliance.
Skillcast LMS Reviews 2024: Pros & Cons, Ratings & more
Is Skillcast LMS the right solution for you? Read verified Skillcast LMS reviews from people in industries like yours to make a confident choice.
Performance Overview
Overall Rating
84%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
Sep 27, 2021
Good end-user experience but clunky setup in the back end
What do you like best?
Useful tool for online e-learning and training. Great range of courses and content. Good management information for tracking users, completions and deadlines.
What do you dislike?
Very difficult to learn how to edit content, release new modules, obtain data or work around management information without the help from skillscast technicians. It is not an intuitive tool.
Aug 24, 2021
Skillcase LMS is a very user friendly system. The Skillcast team are very supportive.
What do you like best?
The Skillcast LMS team are very supportive and are open to new ideas. They make their customers needs a priority and always try to deliver a promising solution.
What do you dislike?
We have to solely rely on the Skillcast team to publish training through the portal.
Jul 27, 2021
The Skillcast LMS has been an excellent way to help our society get the training it needs.
What do you like best?
The customer service provided means that regardless of what comes up, it's simple and easy to get in touch with our representative and get the support we need.
What do you dislike?
Being a smaller financial institution, most modules need to be tailored to our size and the editing functions can be quite difficult to interpret for some members of staff. That said, this is countered by the customer service mentioned previously - we are yet to encounter anything that we couldn't get quick and effective help with.
Jul 26, 2021
Simple to use and covers everything we need, with fast response and service.
What do you like best?
The service is very fast, and Tim and team are extremely helpful and accomodating. The ability to easily create and pull reports is very useful.
What do you dislike?
Module editing isn't necessarily intuitive, but guides are provided and it can be done by the provider for a fee, so no issue.
Jul 21, 2021
Easy to use platform, the pending as well as completed trainings are visible on the main page.
What do you like best?
All trainings can be found in one place, you can quickly check progress and results of all users. Its great for record keeping. Customer support team is very efficient and helpful. There is a wide choice of different type of trainings which cover regulatory obligations.
What do you dislike?
I do not think there is a feature which I dislike as find this platform very useful and easy to navigate.
Jul 21, 2021
Easy to use, very intuitive, have very few issues with staff not being able to complete
What do you like best?
The support we receive when there is a problem is excellent. Leah is very quick to respond and provided the right level of guidance for me and my colleagues in setting up bespoke training courses.
What do you dislike?
I have no negative comments on this training portal or the support we have received.
Jul 20, 2021
Comprehensive and detailed module content. Module/Library selection can be confusing
What do you like best?
The technical services and account management is excellent. Mick is friendly, knowledgeable , response time is really quick and he support you in understanding how you can operate the system. Hannah, is knowledgeable, supportive, helpful and really easy to deal with. The people at Skillcast and the detail of the modules is great.
What do you dislike?
The system can be difficult to understand, how to make changes and building reports. Updating content is hard to review when configuring and the different libraries and access levels are confusing, module assignment can be difficult to follow. There are several modules with very similar titles and a lot of pre-work needs to be done to ascertain most applicable and/or to bespoke content.
Jul 20, 2021
Easy set up, and easy to use from a learner perspective and also as an Administrator.
What do you like best?
I like the ability to manage the platform myself, including adding new content and amending existing content. The ability to assign content and the flexibility that the system gives around audiences and content types is also a plus.
What do you dislike?
The fact that some of the functionality is only available as an add in, would be good to have access to all features out of the box.
Jul 14, 2021
It is fit for purpose and allows us to track colleagues against progress easily
What do you like best?
The ease of updating learning modules and reporting to function heads about progress and learning within their teams
What do you dislike?
It is sometimes difficult to know if changes you have made on the portal directly have filtered through and been updated
Jul 13, 2021
A good product fit for Compliance trainings requirements.
What do you like best?
Their content was applicable and is comprehensive as well. It gives the required knowledge and skills that users need.
What do you dislike?
There wasn't anything really that was not likable, however, if I could suggest on an improvement it would be to give some content in a free fees model.
Jul 12, 2021
User friendly system, easy to get use to it. Highly recommend
What do you like best?
Easy to use and if I cannot solve anything I get the support quickly. Give flexibility when I ctreated a new module.
What do you dislike?
I have nothing to add in this part. I'm happy with the system and with the support what I get constantly
Jul 8, 2021
Exceptional service supports this highly configurable system
What do you like best?
In my experience the service team don't just go the extra mile, they run marathons without hesitation. And there is always a way to make the system do what we need; even if they've not done it before, they reconfigure things and make it work. If I can imagine it, they seem to find a way to make it happen. I don't want to over commit them because there are obviously limits, but I can't say enough of how impressed I've been with the flexibility of this system.
What do you dislike?
The good and bad news is the pricing is really clear and modular. So you know what you're getting and what you're paying. But it also means there are clear exclusions with each thing. The service team have been generous working around that and making exceptions, but it's worth being aware upfront to be sure you know what you are buying, in relation to what you will need, and what you are not.
Jul 5, 2021
It is great to use, user friendly and we received very efficient service during set up.
What do you like best?
We found the portal set up to be very comprehensive and the course content is very detailed. The library of courses is much more value for money than we saw from the competing quotes we got from other providers.
What do you dislike?
It was quite time consuming to update the courses to bespoke them, but the Skillcast team had a cheap solution to help out with this so wasn't a big problem for us.
Jul 2, 2021
Very easy to use and customisable to individual needs.
What do you like best?
The fact that I can edit the outcome of the reports to show the data I need. The support team are also very quick at responding to emails.
What do you dislike?
Sometimes when running a report it has incorrect data, for example it does not include module completions that have previously been assigned so I need to query this with support team to rectify.
Jul 2, 2021
For most part the system is easy to use. Some areas are a bit more complex to use.
What do you like best?
I feel it is fairly easy to use once you have a bit of experience with the system.
What do you dislike?
small point, I had to insert some bullet points into text to match a previous page layout - instead of just being able to select the bullet point button I had to enter or remove DIV in the of source of each bullet point. It proved to be a much longer process for such a simple task.
Jun 16, 2021
Not the flashiest LMS on the market but it serves its purpose.
What do you like best?
Built-in authoring tool - not super user friendly as it's not a typical pick-and-drop solution, but useful for someone with some technical skills (and some basic templates are included). Relatively friendly admin site . Reliable reporting.
What do you dislike?
Lack of integration options for their event manager (e.g. with MS Teams). Reporting is reliable but scattered between different reports, so getting the full view of the learners progress and learning history becomes complicated.
Mar 9, 2021
Efficient, reliable, user-friendly - meets the expectations
What do you like best?
The reporting functionality works fast and i can track projects. The assistance from the technical team is always speedy and helpful. the platform allows me to do what i need to relatively easily.
What do you dislike?
Currently i do not have anything to say for this section - it does what i need it to do in a way that works for me and my company. I am sure that if my opinion changes i will share that information.
Jul 18, 2020
efficient, intuitive, easy to use but needs further development
What do you like best?
Easy to use management console, good support team and pricing too. In terms of UI/UX a lot of development is required.
What do you dislike?
Unformatted reports, data exports via csv and limited integrations. Also changing course content can be very time consuming.
Jan 12, 2020
Skillcast LMS is very inuitive and provides us with excellent regulatory training and reporting.
What do you like best?
Personally, for my role, the reporting is the best part from me so we can track exactly who has completed what training.
What do you dislike?
It would be nice for us to be able to build our own reports manually. Other than that, I am very pleased with the functionality of this system
May 12, 2019
Easy to use and extremely robust Learning Management System
What do you like best?
It definitely does what it promises, is user-friendly and intuitive. Often times though, I kind of miss our older LMS due to its reporting functionality.
What do you dislike?
Support waiting time varies, but generally speaking the customer service team is always happy to assist.
Aug 18, 2018
Skillcast is quite a good learning management system for compliance training
What do you like best?
I really liked their client service managers as well as the structure of the platform. Easy of use too.
What do you dislike?
The system looks a bit dated and reports are all over the place. Wish there was an easier way to export reports.
Jul 23, 2018
Skillcast LMS is cost effective and easy to deploy elearning
What do you like best?
Range of modules Cost of service/product/content is astonishing. Excellent customer service from the team. Broad, flexible range of reporting. Simple end-user interface. Flexible approach from team to configuration. New features are being added.
What do you dislike?
Complete lack of documentation, route map for development, etc. Touch crude in places. Doesn't play nicely with IE despite a corporate audience. Reporting is manual via CSVs into Excel.
Apr 3, 2018
It does what it promises, but their reporting is really weak
What do you like best?
The platform itself is very easy to use and their support team is really good. Quality product but somehow a little dated.
What do you dislike?
Most of the problems we faced have been dealt with successfully. Main are of improvement should be reporting
Jan 29, 2018
User friendly and intuitive, with an easy to use Management Console.
What do you like best?
The ability to tailor and extrapolate managment information easily. Additionally, the ability to add a policy and attestation.
What do you dislike?
The complexity of changing course content, which iisn't necessarily intuitive and can be time consuming
Jan 25, 2018
A fantastic tool, user friendly and efficient in meeting our internal needs
What do you like best?
I have completely fallen in love with the Skillcast LMS platform and really enjoy developing e-learning courses. It's forward thinking in it's design and functionalities and super easy to use. I would happily create e-learning courses all day.
What do you dislike?
Nothing, it's perfect!
Jan 25, 2018
It's easy to use, has relevant topics, is adaptable, gives great support and provides good MI.
What do you like best?
The adaptability and relevance of the modules so we can make them specific to our company. I also like the fact that we can design and develop our own modules, which we have done on numerous occasions. In addition, the customer service is excellent - staff are friendly, knowledgeable and very helpful and nothing is too much trouble to them. When I contact them it feels like I am talking to a friend!
What do you dislike?
I can honestly say that there is nothing I dislike about Skillcast!
Jan 25, 2018
A useful tool for delivering content to staff and is supported by a strong support team.
What do you like best?
The service provided by our account manager (Mick) is exceptional, and the design/training team.
What do you dislike?
I wish that it would link together more fluidly, I struggle to link modules to learning paths sometimes. It is very modular in design but I think this could be streamlined